Heathrow Lodge, London

556 Old Bath Rd, London, UB7 0EF

Het Heathrow Lodge Hotel is al lange tijd het voorkeurshotel voor diegenen die op zoek zijn naar kwaliteitsaccommodatie met betaalbare prijzen, dicht bij Heathr...

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£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
6/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Susanna (Solo zakenreiziger) 

    van Devon , GB op  13 augustus 2008

    "It was the first time I did this to catch an early morning flight from H'row. I'd do it again and at the same place." (107117483)

    Staff were helpful, courteous and friendly. Nice room....comfortable. I could really relax. It was a very pretty B and B overall which I like. Loved the pub across the street. Very convenient to the airport.

    The shower and bathroom was the smallest I've ever encountered. Hard to shower without slamming elbows on the faucets.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 A (Volwassen paar) 

    van Ipswich suffolk , GB op  4 augustus 2008

    "Very mixed feelings, but I will give you the benefit of my doubts. I have completed this questionnaire your feedback as in your words it 'helps the hotel to continue to improve their services and helps Active Hotels understand consumer needs' and not for publication. " (97723779)

    Convenient to Terminal 5 and 2 pubs nearby serving meals. Good shower. Bathroom clean.

    Separate house not mentioned on website so the picture of the hotel was in fact misrepresentation of our accommodation. Poor quality and stained carpet in bedroom. Clean bed linen but I did not dare look at the bed. Broken door handle on bathroom. Front door not very secure.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous (Familie met jonge kinderen) 

    op  30 juli 2008

    "Overall I found the room & hotel very good & filled my needs." (97773669)

    It was close to the airport and it had a shuttle to the airport. All the staff we came in contact to were very good.

    We had to leave our suitcase on the floor & I found it hard bending.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous (Vriendengroep - volwassenen) 

    op  26 augustus 2008

    "Worked well. I would stay again if things were fixed." (107202898)

    The hotel was convenient for layover without having to stay at big hotel chain. Liked the free shuttle.

    Shower in room was missing a door and made it hard not to spray water all over bathroom. Breakfast was good, but should have been included or at least cheaper.

  • 4/10 Anonymous (Familie met oudere kinderen) 

    op  25 augustus 2008

    "It wouldn't take a lot to make this place into a much nicer Motel to stay in. Some attention to the small things goes a long way, ie. having things that match - cups, glasses, bed linen. A double room for two adults is only given 1 hand towel and 1 bath towel. " (107290169)

    Close to the airport and has a lovely pub around the corner that does fantastic meals.

    The first room we were given was disgusting and smelt of mould. We requested a room change. The second room, although it didn't smell, it wasn't much better. It was a run down house that seemed to of been redecorated in a hurry and converted into 5 rooms.

  • 8/10 Sharryn (Volwassen paar) 

    van Dannevirke , NZ op  24 juli 2008

    "Suitable for the one night we stayed but not good for a longer stay" (97020952)

    location and budget interesting surroundings

    ensuite shower and toilet very small

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous (Familie met oudere kinderen) 

    op  23 augustus 2008

    "It was adequate for one night. In future if I need to stay for more than one night, I would probably choose another hotel." (107299280)

    Airport pickup and drop. Clean and serene environment.

    Not adequate customer care. Verbale instructions on directions not clear.

  • 5/10 Anonymous (Solo zakenreiziger) 

    op  22 augustus 2008

    "I would consider going to another hotel if the rooms are not cleaner next time." (97381363)

    Check-in was good. Price was very good.

    Slow collection from the airport is a recurring factor with Heathrow Lodge. You are told 20 minutes but this is always wrong - it is invariably double that time at least, irrespective of whenever you call. Directions for collection are not clear at all. The room was not as clean as I expected - almost Third World. Rooms could do with a serious lick of paint. I removed three spiders from the ceiling before settling to sleep. When was the room last cleaned?

  • 8/10 David (Volwassen paar) 

    van Felixstowe , GB op  22 augustus 2008

    "Good value for money" (108079629)

    The receptionist on duty was excellent. As well as dealing with guests checking in she also answered the phone to give directions and deal with other queries.

    Aircraft noise was higher than we are used to in that area but after about 11 pm it was otherwise a relatively quiet night.

  • 7/10 Anonymous (Solo zakenreiziger) 

    op  19 augustus 2008

    "OK" (107186752)

    Price

    Shower a bit of a let down but ok overall Planes coming over the hotel every 10 mins

  • 5/10 Nigel (Groep collega's) 

    van Harpenden , GB op  6 juli 2008

    "Basic, but cheap." (108064883)

    Cheap, close to Heathrow, with regular local bus, not disturbed by aircraft noise.

    Loud gurgling of pipes till 2 am. Hot room.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous (Vriendengroep - volwassenen) 

    op  18 augustus 2008

    "Very good location - close to Heathrow Airport" (107178113)

    Easy check-in. Very good price! You get what you've paid for, so don't expect 5* quality. Cheap & cheerful.

    The beds were a little springy!

  • 8/10 Anonymous (Solo vakantieganger) 

    op  18 augustus 2008

    "Overall the hotel met my needs and I was satisfied." (107299982)

    Welcome. Room clean. Facilities good.

    Poor directions getting from heathrow airport. Noise of very early morning guests - doors banging etc. Broken kettle in room.

  • 8/10 Anonymous (Jong paar) 

    op  16 augustus 2008

    "Great for overnight stay before or after flying. Very efficient staff." (107121516)

    Handy to airport Good value for money

    Tiny bathroom

  • 7/10 Anonymous (Solo vakantieganger) 

    op  14 augustus 2008

    "Ok for the price but I would rather pay a bit more for a proper bathroom." (107118771)

    Convenient for T5 Heathrow airport and free shuttle bus service. Staff were efficient, helpful and polite. The room was clean.

    The 'bathroom' was a tiny plastic cubicle and barely adequate.

  • 8/10 Barry (Volwassen paar) 

    van Kingston , AU op  6 juli 2008

    Access to Heathrow, Early morning shuttle,

    no access to room until 2.00 pm after early am arrival

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous (Jong paar) 

    op  7 augustus 2008

    "The hotel served the purpose of giving us a convenient place to stay at Heathrow as we traveled from Asia to North America. It would be nice if the hotel's pickup locations at the airport terminals were labeled with the hotel's name. " (108072777)

    This hotel satisfied our need for a low cost hotel near Heathrow with a free shuttle service. It was easy to book online. The staff was friendly.

    Compared to our stay at a hotel at the Luton airport, this hotel is much older and not nearly as nice. Both hotels charged the same rate but the Heathrow Lodge had no internet service available, little soundproofing in the rooms to suppress the sound of the airport traffic, and overall felt dingy and small with uncomfortable beds.

  • 4/10 Valerie (Vriendengroep - volwassenen) 

    van Apple valley , US op  1 juli 2008

    "We spoke with another couple who also stayed there, and they were also very disappointed. I feel that the internet description of the hotel was misleading. Again, if the room had just been clean, particularly the carpet, it would have made all the difference." (97904602)

    The only staff we met was the young man at the front desk. He was very kind and helpful.

    The room was poorly maintained, carpet extremely dirty. The sink did not have a plug, so there was a loud dripping noise. The shared toilet did not flush and the shower was moldy. The bed had a clean lower sheet but no second sheet and only a light quilt. Not sure if the quilt was clean, so felt uncomfortable pulling it over us. Some simple maintenance, 2 clean sheets and a shampooed carpet would have made the stay much more pleasant. I would not stay there again in this condition, nor recommend it.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 John (Solo vakantieganger) 

    van Leicester , GB op  1 juli 2008

    "Heathrow Lodge was a fine place to stay, only things that let it down were the cramped shower room / toilet and the lack of soundproofing as aeroplanes go right overhead." (108011325)

    Free parking, friendly staff, nice location, free tea and coffee making facilities and TV in room.

    Rooms could have more spacious shower facilities and better soundproofing.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Anonymous (Man/man of vrouw/vrouw paar) 

    op  6 augustus 2008

    We stayed 1 night when we were meant to stay at least 5,we found the hotel very noisy and the staff unhelpful.

  • 7/10 Anonymous (Solo vakantieganger) 

    op  28 juli 2008

    FREE SHUTTLE-CLOSE LOCATION

    SHUTTLE NEEDS TO HAVE NAME OF HOTEL POSTED ON. ALARM DID NOT RING.

  • 9/10 Tamara (Solo vakantieganger) 

    van Austin , US op  15 juni 2008

    "For the price - awesome. If I was on my own I'd definately stay there again. " (97644390)

    wake up call where they came to the room, location, teakettle in room, soap and shampoo in room, tv that worked very well in room. SUPER CHEAP PRICE

    No top sheet on bed - only a duvet and one can only suspect that the cover isn't changed with each patron that stays in the room. Very noisy but motels always are.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous (Jong paar) 

    op  20 juli 2008

    "Although it was a bit grubby it was cheap and served the desired purpose" (97424339)

    Very close to the airport and free airport transfer in the morning

    Room not overly clean, only 1 bathroom between 4 rooms

  • 5/10 Anonymous (Volwassen paar) 

    op  20 juli 2008

    "Barely adequate - you get what you pay for!" (97720221)

    Proximity to Heathrow, price.

    In flight path of Heathrow - extremely noisy until late. Cleanliness questionable, although the sheets were okay. Hotel desperately in need of a make-over!

  • 10/10 Lauretta (Solo zakenreiziger) 

    van Hillsboro , US op  20 juni 2008

    "i was soooooo tired, you gave me a little room with a bath even though I booked a room with a shared bath. The staff was delightful!! thank you so much!! I slept so good!!" (99876392)

    you rock!!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Eleanor joan (Solo zakenreiziger) 

    van Fuengirola , ES op  14 juni 2008

    "friendly hotel overall" (99376094)

    very nice staff, especially Debbie, very helpful. First room I was given, door didn't lock was given another immeadiately. Very handy for Heathrow.

    Got the breakfast time wrong. Could have been shown around a bit better. I had to find bathroom myself.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Thomas (Solo vakantieganger) 

    van Putney , US op  16 juli 2008

    Easily accessible from the airport.

    Took some time to figure out how to access it from the airport. The room shook when planes flew over. Not many food options in the area.

  • 7/10 Anonymous (Vriendengroep - volwassenen) 

    op  18 juni 2008

    "I would recommend this motel for a short overnight stay. It was a good value for the price we paid." (97059144)

    The motel is close to Heathrow. There are two pubs and a McDonalds down the street. There is a shuttle from the airport to the hotel. Local taxi from airport to motel is 13 pounds. The staff are friendly. Rooms were clean and the beds were all right.

    The shuttle only goes at certain times and only once per hour. If you are in a big group, you might have to take two trips,which could take two hours. The rooms can be quite noisy due to the planes taking off until 11:00 at night.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Shirley (Volwassen paar) 

    van Merced, ca , US op  12 juni 2008

    "This is the second time I have stayed, mainly because of price and free shuttle to Heathrow. It is OK for one night. Pub down the road and across the street are extremely overpriced. Food is poor. Tables & Chairs should be outside in back, so visitors can sit out in good weather." (97951549)

    Easy access-room ground floor as we had a lot of luggage-

    We did not receive wakeup up call for 6:00am as we had requested. Apparently, our room number was misconstrued, as someone tried to get in (another guest) thinking it was their room. Better trained and focused staff are recommended. Room too small for 2-like a cracker box.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous (Solo vakantieganger) 

    op  10 juli 2008

    "This was the worst place I have stayed since traveling as a student 30 years ago. I will never stay there again. " (108002715)

    It was inexpensive.

    The hotel did not receive my internet booking so I had to call twice to verify that I had a reservation.That I had a reservation number made no difference. The reception area was tiny, very unclean, had a ragged mat in front of the reception desk.Tere were 8 people checking in waiting in line for at least 1 half hour, and the courtesy van took 1 hour to collect me at the airport. The van wait would have been ok if it were communicated that it would take that long.Also I could have chosen take a taxi if I had known so that I could have avoided feeling abandoned for nearly an hour. The light bulb in the reading light beside the bed was burnt out and the sole staff was busy with receiving other guests so I could not get a new one.

  • 5/10 David (Solo zakenreiziger) 

    van Ballymena , GB op  10 juli 2008

    "adequate, though felt as though I was staying in a YMCA in the '80s rather than a modern hotel though I cannot praise the staff that were on that night and the following morning enough" (108079270)

    staff were very friendly, considerate and helpful

    room (in house separate from main hotel) was shabby (though not dirty) - large crack in wall, missing wardrobe doors, no lamp, faulty light fitting that could not be repaired that evening

  • 4/10 David (Jong paar) 

    van Norwich , GB op  8 juli 2008

    "Would use again as good for the price but wouldnt recommend for longer stays!" (108090648)

    Friendly Staff, Clean room.

    Check in process was extremely long especially at the end of a long queue. Rooms were badly furnished but clean. En Suite was smaller than expected. Proximity to heathrow meant there was noise which was not advertised on the website.

  • 3/10 (Ander) 

    van Nottingham , GB op  7 juli 2008

    "Very poor. Needs a complete refurbishment ASAP" (108087089)

    Very run down Hotel

  • 10/10 Anonymous (Solo vakantieganger) 

    op  4 juli 2008

    The receptionist should have reminded me about my key because I forgot to return it and ended getting charged an extra 10GBP.

  • 7/10 Anonymous (Solo vakantieganger) 

    op  1 juli 2008

    location

    15£ for taxi from terminal 5 since late at night and 6£ to return as no space on shuttle

  • 6/10 Anonymous (Solo vakantieganger) 

    op  1 juli 2008

    CLose to airport and fairly sheap

    Smelt a little musty and there was no hot water. The shuttle service took over an hour after calling when I arrived

  • 4/10 Anonymous (Solo zakenreiziger) 

    op  29 juni 2008

    "could do with a good cleaning and repair the bath room facilities" (108029705)

    near to heathrow airport

    very bad smell in te bed room

  • 6/10 Anonymous (Volwassen paar) 

    op  28 juni 2008

    "Would not stay again" (97907172)

    Close to airport, no external noise

    Room small, continual internal noise from doors, floors above and other guests walking by. Bathroon tiny, breakfast offered only continental - not good value

  • 7/10 Angela (Volwassen paar) 

    van Great sommerford , GB op  2 juni 2008

    "We were concerned by some of the reviews we had read, but appreciate that it is cheap accomodation and free transfer. It is more than adequate for that service and we would use it again. Staff friendly ." (97977513)

    Good transfer. Friendly staff. Directly opposite a nice pub.

    Accommodation is very basic, but you get what you pay for, and as long as you appreciate that then it is adequate overnight accommodation for an early morning flight.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Anonymous (Volwassen paar) 

    op  25 juni 2008

    "I would not recommend this B&B or the website to friends and family" (97949528)

    Stated hotel had disabled access which was not true

  • 7/10 Anonymous (Volwassen paar) 

    op  24 juni 2008

    "Not bad." (97821603)

    Close to Heathrow

    No A/C

  • 8/10 David (Solo zakenreiziger) 

    van Victoria, bc , CA op  21 juni 2008

    "No complaints." (97044314)

    Friendly and Co-operative Staff.

    Hotel Shuttle poorly signed.

  • 5/10 Ivan (Solo zakenreiziger) 

    van Huntingdon , GB op  21 juni 2008

    "Added to the above, the aircraft noise made it a last-resort choice." (97557570)

    card required 10-20 swipes to open door, often when I was only in a towel from bathroom. Guests in other rooms banged doors and had TV too loud. No wireless internet available, even for money. Analogue TV, no remote. Shower low flow and affected by others using water.

  • 8/10 Anonymous (Solo vakantieganger) 

    op  10 juni 2008

    "Needed a room fan so window could stay closed for sleeping and keeing outside noice down. Give out ear plugs for sleeping pruposes. Price was excellent and was a good value with the shuttle!" (97400334)

    Good price to location and quality

    Hard to sleep with noice of plans coming and going

  • 3/10 Anonymous (Familie met oudere kinderen) 

    op  10 juni 2008

    "I stayed here for approx 2 hours until I checked out and went to another hotel. The staff was understanding about checking out and refunded my money for the additional nights I had booked." (97581206)

    The hotel was very dirty. The room had black mold in one corner. The sliding glass door to the outside had a marginal lock and the front door did not lock fully unless you moved the door plate so the deadbolt could slide

  • 7/10 Anonymous (Solo vakantieganger) 

    op  8 juni 2008

    "OK for short stay. Basic requirements more or less satisfactory. Staff friendly & helpful. Good value for money." (97236296)

    clean & tidy, shampoo towels tea/coffee provided. Pub across the road serves meals. Shuttle service good. Close to Heathrow.

    Noise from road (front room). Shower a bit shabby(shared) but clean. No TV remote. No paper towels/tissues in room. No soap provided, no face cloth.

  • 7/10 Jennifer (Vriendengroep - volwassenen) 

    van Cardiff , GB op  5 juni 2008

    "Pretty village and an excellent pub serving meals opposite hotel. Good location for Heathrow airport" (97622133)

    The shuttle service was excellent and the staff very helpful and friendly

    The bedroom needed some TLC

  • 9/10 Anonymous (Solo zakenreiziger) 

    op  3 juni 2008

    "friendly staff, basic room but clean and handy for local amenities" (97799710)

  • 8/10 Peter (Ander) 

    van Javea , ES op  3 juni 2008

    "very pleasant" (97861678)

    Nice clean hotel very close to airport and a pub right opposite,like the idea of using houses as rooms

  • 7/10 Anonymous (Man/man of vrouw/vrouw paar) 

    op  20 juni 2008

    Girl on reception was harrased

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

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