Eden Plaza, London

68-69 Queens Gate, South Kensington, Kensington & Chelsea, London, SW7 5JT
2

Eden Park Plaza is een vriendelijk hotel dat gelegen is in de wijk Kensington & Chelsea in hartje Londen. Het hotel ligt op een goede locatie, dichtbij Earl's ... more

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£ Kamers vanaf £50 per nacht
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5/10 Algemene classificatie

Categorie Gemiddelde Score
6/10 Check-in proces
5/10 Uw kamer
5/10 Werkzaamheid van facileiten / voorzieningen
6/10 Rust en reinheid in het hotel
4/10 Functioneren van het personeel
5/10 Algemene indruk
5/10 Algemene prijs/kwaliteitsverhouding
  • 4/10 Anonymous ( Solo vakantieganger) 

    op  29 september 2008

    "For the price, the hotel looked a little tired and run down." (107145502)

    Good Location. Comfortable bed. Nice clean sheets.

    Peeling paint, mouldy carpet on my landing floor. No cooked breakfast as promised.

  • 3/10 John ( Groep collega's) 

    van Nr.chester , GB  op  21 september 2008

    "Hotel room was dirty and smelled. I don't think it had been cleaned for some time." (97772068)

    Cleanliness

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  4 september 2008

    it was close to where i was working

    The sink was hanging of the wall, drawers were in a poor condition.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  2 september 2008

    "Decent" (107156731)

    The staff was very kind and helpful.

    I was made to wait for my for two hours. The room was small, which was acceptable, however the bedding was unclean.

  • 3/10 Anonymous ( Familie met oudere kinderen) 

    op  30 augustus 2008

    "Never again - one night was more than enough and the general standard of cleanliness dissuaded us from taking breakfast at the hotel!" (107124803)

    None with the exception of the helpfulness of the evening receptionist.

    Unhelpful, surly receptionist on duty when we arrived, a very unclean and hot room in a state of some disrepair, inadequately flushing toilet and mould all over the walls in the shower room.

  • 2/10 Malcolm ( Volwassen paar) 

    van London , GB  op  26 augustus 2008

    "Very uncomfortable and an altogether unedifying experience" (107276074)

    location

    Room too small Poor decorative condition of room Bathroom dirty and broken equipment Low level of security Unclean common areas and lift Lift in poor state of repair and unsafe Maintenance work being carried out on a Saturday evening

  • 4/10 Jane ( Vriendengroep - volwassenen) 

    van Pershore , GB  op  11 augustus 2008

    "dissapinted with the hotel. Proms were great!" (108051728)

    very good location

    both rooms were tatty, and run down with large areas of peeling plaster and mould on the walls and ceiling, not a healthy environment for and asthmatic as my daughter is. The showers were old and the grouting had large black patches, none of my family wanted to use them. Window in one room was broken which meant the noise of the traffic throughout the night was non-stop.

  • 6/10 K e ( Volwassen paar) 

    van Shepshed , GB  op  2 augustus 2008

    "cheap and cheerful o k for couple of nights but no longer" (108075848)

    close to tube and museums large reception area linen clean

    rooms too small, we had a double bed in what was clearly a single room the bed was pushed up against a wall you could not walk round it or open the window

  • 3/10 Andrew ( Vriendengroep - volwassenen) 

    van Rolling hills estates , US  op  17 juli 2008

    "Although the Eden Plaza has one of the best locations for a stay in Kensington, the hotel itself was overpriced, understaffed, undercleaned, and shoddy. It was more akin to a Hostel than a Hotel." (108074479)

    Location was excellent.

    Cleanliness was a factor. Facilities were shoddy. No internet, which is essential. No toiletries to speak of. Shower stall was dirty. Television reception was poor. No remote control. Two lightbulbs in the room were non functional.

  • 9/10 Carol ( Groep collega's) 

    van Newcastle upon tyne , GB  op  16 juli 2008

    "Hotel was in a good position for visiting places in Kensington area. It was clean and comfortable." (97638308)

    Comfortable beds and new bathrooms. Breakfast was served in a pleasant area and the variety of food was good.

    Requested early check in as I was travelling through the previous night, but not available Room was small but adequate for a short stay.

  • 3/10 Nobutaka ( Familie met oudere kinderen) 

    van Birmingham , GB  op  13 juli 2008

    too dirty lights don't run.

  • 3/10 Melanie ( Volwassen paar) 

    van Victoria road , United Kingdom  op  30 juni 2008

    "disappointing" (108085618)

    a bed to sleep in and five minutes walk from the tube station.

    booked via internet had confirmation of a different hotel and then on the day of travel was advised the hotel booked was full. only available hotel was the eden plaza which to be perfectly honest was the worst hotel we have stayed in ever, dirty beyond dirty & small beyond small.

  • 7/10 D ( Jong paar) 

    van Cardiff , GB  op  24 juni 2008

    Staff were really good very helpful and polite.

    The matress was the worst, the most broken down thing I've been asked to sleep on.

  • 6/10 Alan ( Volwassen paar) 

    van Purfleet , GB  op  16 mei 2008

    "I would like to have known exactly how far from the RAH it was located and what amenities the room provided i.e. air conditioning, hair dryer." (97085680)

    The receptionist was very friendly and pleasant.

    The hotel room seriously needed upgrading. The walls were covered in marks and makeup and who knows what. The bathroom ceiling had mold growing all over it. The shower walls had mold as well. All it needed was for some bleach to be sprayed directly on the walls and left to soak. The room needed a paint job. It was a bit warm in the room and could have done with a fan.

  • 3/10 Andrew ( Solo vakantieganger) 

    van Kings lynn , GB  op  17 januari 2008

    The entrance and lobby to the hotel was well presented and well furnished

    The bathroom/ensuite was in a particularly poor state

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  8 mei 2008

    "I was attending a fitness course and needed to stay overnight as I live too far away. So it was convieninent for a stopover and a fair price for the area. There was nothing i did not know before i got there." (97482741)

    had everything i needed for a 1 night stay

  • 3/10 Anonymous ( Groep collega's) 

    op  6 mei 2008

    "We didn't stay overnight and instead sought alternative accommodation at short notice." (97654920)

    Location

    Faulty door mechanism,Light not operating in the ensuite,Stained Bed Linen,Chest of drawers broken with 2 drawers missing, unclean shower, General disrepair,Unpleasant smells.

  • 3/10 Richard ( Solo zakenreiziger) 

    van Abingdon , GB  op  3 mei 2008

    "Not again. Never." (97127405)

    it was dirty and run down. i didn't want to walk bare footed in the room and I didn't dare look in the bed before getting into it. the facilities were lacking at worst and dubious at best

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  17 april 2008

    The room was dirty and in need of redecoration, and very small. The shower cubicle was also dirty, wouldn't use it.

  • 6/10 Anonymous ( Familie met jonge kinderen) 

    op  15 april 2008

    5 minutes walk from Albert Hall

    There wasn't a bar!

  • 8/10 Angela ( Vriendengroep - volwassenen) 

    van Halesowen , GB  op  12 april 2008

    "Rooms were small but adequate , in need of re decoration and bath room could be modernised but other wise beds comfortable and linen and room very clean.The staff were very helpful , polite and efficent with any requests." (97357382)

    ideal for concert which we were attending at the Albert Hall

  • 3/10 Anonymous ( Jong paar) 

    op  13 maart 2008

    "the room was mucky, non of the t'vs worked, there was a window missing, we tryed to tell someone about it the morning we left but the reply we got was what do you expect for £55 hotel in london. i was discusted with the room and the response we got when we tryed explaining to someone" (97948321)

    the price

    most things, read below

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  10 maart 2008

    A grim 'cupboard' in the basement, what was there to like?!

  • 2/10 John ( Volwassen paar) 

    van Scarborough , GB  op  4 juni 2007

    Everything, it was dirty, dingy the staff were rude and unhelpful.The bathroom was dirty the shower did not work, the washbasin was cracked every thing was grubby, the bedroom was cramped curtains could not be drawn, the bed was lumpy, infact the whole experience was unpleasant. We would have complained at the desk on checking out if someone had been there.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  5 maart 2008

    "I would have liked to have seen photos of the room so I knew what to expect." (97622737)

    Staff were friendly.

    Floor needed hoovering, was covered in someone else's hair!

  • 7/10 Peter ( Solo zakenreiziger) 

    van Westbury , GB  op  7 februari 2008

    the reception area was very smart and the bed linen was first class

    the shower room was very tired looking and the shower had no pressure

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  1 februari 2008

    "This hotel has clean but run-down rooms. Good choice if you get a good room rate." (97322817)

    The hotel is in a very nice area, close to shops and two underground stations. The room was very clean.

    The room was very run-down. The hotel could do with new carpet.

  • 4/10 Andrew ( Jong paar) 

    van Cumbernauld , GB  op  30 januari 2008

    "Whilst the staff were very pleasant and the asthetics of the building were fine, the hotel internally was of very poor quality and smelled of dampness. The bedroom whilst clean and tidy, was very very small and the bathroom was of a very poor quality. The breakfast was not... Bit of toast and a cup of tea... Not what i expected." (97421710)

    locality

    hallways were very smelly with dampness and the bedroom was very very small. The shower required extensive upgrading and the tiles required replacing.

  • 5/10 Gilda ( Solo zakenreiziger) 

    van Nice , GB  op  29 januari 2008

    situation de l'hotel

    vétusté et absence d'hygiène de l'hotel

  • 9/10 Anonymous ( Jong paar) 

    op  27 januari 2008

    It was just what we asked for, a nice bed to sleep in for an overnight stay.

    Nothing was there to dislike.

  • 7/10 Jeremy ( Solo vakantieganger) 

    van Worcester , GB  op  16 december 2007

    "Considering where it is located, in a busy part of West London, with many attractions nearby, this hotel is very good value for money. Don't expect 5 star luxury, though, because you are not paying for it." (97419505)

    Basic, no-frills room with everything I needed. No traffic noise.

    Not all the lights were working.

  • 2/10 Michael ( Volwassen paar) 

    van Killarney , IE  op  28 november 2007

    It was a filthy dirty hotel in need of complete refurbishment

  • 3/10 Gary ( Volwassen paar) 

    van Kings lynn , GB  op  24 november 2007

    Location

    Run down and very poor rooms with dirty wash room and toilets.To noisy next to main road and no double glazing secondary glazing was very poor,no curtains only blinds that did not keep out the light.

  • 5/10 Anonymous ( Volwassen paar) 

    op  18 november 2007

    "Accommodation, walls dirty, cleaned stain on counterpane of bed, bathroom pokey and old bath, taps and sink. Didn't feel office staff were welcoming or sufficiently well placed to see if guests had arrived. After waiting several minutes we had to call a gentleman from back office who wasn't aware we had arrived and gave impression we had bothered him even though we were the customers. Passable as a cheap accomodation if not too fussy or a back packer wanting to do London at least expense!!" (97155660)

    Relatively cheap and good position for underground and Museums and Albert Hall

    Grubby walls, old fashioned bathroom, lack of welcoming by office staff

  • 6/10 Helen ( Vriendengroep - volwassenen) 

    van Forest row , GB  op  11 november 2007

    The room was clean and the staff were helpful and friendly

    It was fairly shabby, the room was quite cramped, and the tea and coffee making facilities were poor.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  24 oktober 2007

    "On the whole the hotel was shabby but the bed was ok and the room was tidied every day. More attention could have been spared to fix things and clean the paintwork and carpets.I did not eat at the hotel as I assumed it would be to the same low standard." (97208788)

    It was close to the venue I was attending.

    The place was shabby with scuff marks on the walls, carpet and blanket. The mirror was cracked and instead of replacing it the crack had been poorly covered with black electricians tape. There was rust on the metal light fittings in the shower room. Some of the tiles in the shower were cracked and the grouting was dirty. The water was cold at 7 am.

  • 7/10 Teresa ( Man/man of vrouw/vrouw paar) 

    van Chingford , United Kingdom;GB  op  17 oktober 2007

    "CHEAP ACCOMMODATION IN CENTRAL LONDON. GOOD FOR OVERNIGHTER IF YOU HAVE TO BE AT WORK NEXT DAY AFTER A LATE NIGHT OUT" (99605010)

    CHEAP AND HANDY FOR ROYAL ALBERT HALL

    HOTEL HEATING WAS ON AND IT WAS A VERY HOT AND SUNNY DAY. HAD TO HAVE TO WINDOW OPEN ALL NIGHT AND TRAFFIC WAS HORRENDOUS SO DID NOT SLEEP WELL

  • 7/10 Anonymous ( Familie met jonge kinderen) 

    op  6 oktober 2007

    the hotel is central, reasonably priced.

    the rooms and corridors need painting, the breakfast room needs some one experienced to put some organisation in there. we ate out after our first visit.

  • 4/10 Lisa ( Solo vakantieganger) 

    van Prudhoe, northumberland , GB  op  1 oktober 2007

    Hotel well located nr museums, underground, Royal Albert Hall

  • 4/10 Shaista ( Ander) 

    van San francisco , US  op  27 september 2007

    "would have liked to see the picture of the room ,the room too cramped,the bathroom had no ventilation,the tv had barerly 2-4 channels,the room had peeling paint and old furniture,staff polite but not very helpful(Iasked about the train to the airport and the person @the front desk acted completely clueless,which i thought was odd!!!)" (97559261)

    location

    layout of the room

  • 5/10 Anonymous ( Ander) 

    op  13 juli 2007

    "IN VIEW OF THE AMOUNT CHARGED FOR MY STAY i WAS NOT EXPECTING THE RITZ HOWEVER, I WAS NOT EXPECTING THE ACCOMMODATION TO APPEAR TO BE OF SUCH A LOW STANDARD, NOR FOR THE ROOOM TO BE SO SMALL. IT WAS A PITY BECAUSE THE HOTEL IS IN A WONDERFUL LOCATION - THE OUTSIDE IS SMART AS IT THE RECEPTION AND IT WOULD ONLY TAKE A LITTLE EMULSION PAINT, BATHROOM TILES ETC TO MAKE THE INTERIOR ACCEPTABLE." (99041660)

    THE HOTEL WAS IN A BRILLIAN POSITION FOR VISITING THE ROYAL ALBERT HALL - THAT BEING THE PURPOSE OF MY STAY

    THE ROOM, LIFT, STAIRS AND LOBBY ARREA WERE IN A VERY POOR STATE OF DECORATION AND LOOKED QUITE TATTY. ADDITIONALLY THE ROOM WAS EXTREMELY SMALL INDEED UPON VIEWING THE ROOM MY FRIEND WISHED TO LEAVE!

  • 5/10 Peter ( Volwassen paar) 

    van Bristol , GB  op  1 juli 2007

    "Location good. Staff pleasant. The room was very small for a double room, it was only big enough for a single bed. The double bed practically filled the room with only a small gap either side of the bed." (99619499)

    Location

    very small double room, more like a single room with a double bed in it. Beware room No 102

  • 5/10 Anonymous ( Volwassen paar) 

    op  17 juni 2007

    "While the price was very reasonable, the Hotel was in serious need of refurbishment. You get what you pay for, and I should have selected an hotel in a higher bracket." (99904593)

    Location

    Shabby. Rooms very small. Bathroom grubby & smelly

  • 3/10 Anonymous ( Jong paar) 

    op  31 mei 2007

    "The hotel was what we expected seeing as it was cheap, however the rooms were exceptionally small, room 110 had a bed that fitted exactly from wall to wall with no room to walk around it at all! not good for a 6'2 man who when lying down touched both walls with head and feet! good enough for one night only but I wouldn't want to spend more than one night here. Good location within walking distance from Albert Hall which was what we wanted." (99203273)

    price and location

    very very small rooms, only a 4' bed not a double.

  • 4/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  31 mei 2007

    "For the price in London and the location of the hotel, it was fine, but I don't think I will come back in the same hotel." (99516505)

    Clean

    Forniture was broken and the toilette was terrible

  • 7/10 Ian ( Volwassen paar) 

    van Bristol , GB  op  26 mei 2007

    "as expected great location for museums and transport links. we found the accommodation adequate and cheap for an overnight stay. Looked like a 4* hotel from the outside but was more like a hostel inside. Might use again but could not recommend to friends because of the dirty state of the poor decoration and its perceived effect." (99991543)

    convenient location for our visit to v&a and chelsea flower show.very imposing exterior. reasonable price. friendly and helpful staff

    strange cramped room, two double beds joined by a corridor with bathroom and separate toilet off. all in serious need of decoration.

  • 9/10 Cheryl ( Solo vakantieganger) 

    van Holt , GB  op  22 mei 2007

    "Staff were friendly and polite and the location of the hotel was very convenient. Excellent value for money." (99865755)

    Comfortable bed, good shower

    Noise from slamming door of stairwell outside my room - door closer wrongly adjusted

  • 9/10 Percy ( Solo vakantieganger) 

    van Rondebosch , South Africa;ZA  op  16 mei 2007

    "I am happy that I booked again." (99365627)

  • 6/10 Paul ( Vriendengroep - volwassenen) 

    van Framlingham , GB  op  9 mei 2007

    "The accomadation was clean and staff helpfull room small and scruffy but adequate." (99740633)

    Adequate and cheap

    Small room

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  16 februari 2008

    it was in a nice area

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

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