Imperial Hotel, Great Yarmouth

13-15 North Drive, Great Yarmouth, NR30 1EQ
4   Hotel

Het Imperial Hotel kijkt uit op het strand en de zee; het biedt accommodatie van hoog niveau, topkwaliteit gerechten en onovertroffen service. Het Imp... more

 

£ Kamers vanaf £50 per nacht
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9/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
9/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 J.p. ( Volwassen paar) 

    van Wantage , GB  op  21 augustus 2009

    "better than we feared from first impressions" (108415327)

    good-sized bed; breakfast excellent; staff v. friendly and cheerful

    external neon sign; nitisl impression internally

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  21 mei 2009

    "Very good" (107930995)

    Room furnishings Food Parking

    Hotel entrance in weird position and lobby in need of redecoration

  • 8/10 Anonymous ( Ander) 

    op  20 november 2008

    "A nice enough hotel." (107857801)

    Good Location and Parking Facilites

  • 6/10 Kevin ( Volwassen paar) 

    van Mexborough , GB  op  4 november 2008

    "an expensive stay and not worth the money" (107813292)

    location was good

    quite a small room for the money, and the noise in the room was excessive due to poor or no seals in the window......when the wind blew the noise was too loud to sleep.....

  • 9/10 Anonymous ( Volwassen paar) 

    op  20 juni 2008

    "from arrival to departure, all staff polite and helpful" (99426916)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 John ( Jong paar) 

    van Hertfordshire , GB  op  15 juli 2008

    "Would stay again...." (108004681)

    Excellent service at breakfast with friendly staff including other members of staff throughout.

  • 9/10 Andrew ( Jong paar) 

    van Peterborough , GB  op  19 juli 2007

    very nice hotel with great facilites

    the luxury room was over priced compered to other rooms

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  19 mei 2007

    "Fine for one night. A bit cramped for two people for much longer. Bar rather smokey but that will soon stop. Poor chice of wine and beer. Restaurant excellent, so was breakfast. Re the question about recommending the hotel, I am forced to choose between Yes and No, while I wanted to either answer It depends or leave it blank - so I have ticked No!" (99523429)

    Pleasantly light and airy.

    Bed creaked badly, plug sockets difficult to access, storage poor.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 David ( Solo zakenreiziger) 

    van Belper , GB  op  28 oktober 2007

    Comfortable, well equipped room, very good food

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Charlene ( Jong paar) 

    van Bourne , GB  op  10 mei 2007

    it had a bath beceause my girl freindis pregnat

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Rachael ( Jong paar) 

    van Bedford , GB  op  10 mei 2007

    Smart and tidy.

    Staff didnt seem particularly bothered about ensuring their guests had what they wanted. They didnt really want to make us food from the bar snacks menu. This food and drink was overpriced. We were also overcharged.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Karen ( Volwassen paar) 

    van Halifax , GB  op  10 mei 2007

    "If you are looking for a hotel that has character and charm this is the place for you. Maybe it hasn't got all the latest modcoms, but the staff make up for this with their attention and kindness. Breakfasts are traditional, with a delicious range of local fish: we particularly enjoyed the fact that we were served, unlike in some hotels where you have to go to a self service buffet... it made it all seem a very special experience. The bar was well stocked with interesting spirits." (99314700)

    We liked the fact that this hotel had character and wasn't a multi national identical box. The staff were very friendly.

    Slightly small bedroom.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Groep collega's) 

    op  24 april 2007

    "The Imperial is a typical sea-front hotel, with friendly staff and lots of character. It is always a refreshing change to stay in places like this, when the usual modern hotels seem to lack something somehow." (99012328)

    Location & Character

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 David ( Familie met oudere kinderen) 

    van Peterlee , United Kingdom;GB  op  18 april 2007

    "Enjoyed our stay THANK YOU" (99288582)

    trouser press, hairdryer, shower, clean room with comfortable beds

    based on other hotels visited I have 2 very minor comments about the room 1 - tv too small, and for all I had access to excellent tea making facilities there was : - 2 - no mini bar in room with cold drinks

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  14 april 2007

    "Excellent food" (99862558)

    cleanliness

    small room

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Robert ( Solo zakenreiziger) 

    van Milton keynes , GB  op  27 juli 2007

    "A typical old British hotel. Whilst it was clean, well run and served excellent food, there is scope for much modernisation. Today's hotel rooms shouldn't have old free standing wardrobes with rattly coat hangers in them any more! Whilst I enjoyed my one night stay, I have to say as a single visitor it was not really good value compared to other hotels I have stayed at in the UK and abroad." (97885902)

    Clean and car parking available.

    In need of modernisation.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  22 januari 2007

    "Quality of restaurant poor. Especially fruit at breakfast not fresh. Ordering process of continental breakfast not clear. If a waitress sings during breakfast, just fine, but she coud not sing!" (99364226)

    Room

    Restaurant

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Angela ( Solo zakenreiziger) 

    van Ashford , GB  op  2 juni 2007

    "Generally a pleasant experiance. Staff very attentive without being intrusive - Food Excellent" (99695160)

    Clean and Tidy

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Bernard ( Volwassen paar) 

    van London , GB  op  19 mei 2007

    central to town center comfortable room great breakfast friendly staff good parking well pleased weather could be better? would come again

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Leslie ( Volwassen paar) 

    van Sudbury , United Kingdom;GB  op  15 januari 2007

    "We both thought the hotel was very nice one of the best we have stayed in.The breakfast was very enjoyable as it was all served to the table instead of a serve yourself.The meal in the restaurant was very good and all the staff very attentive" (99642261)

    It was very clean and the staff very helpful.

    The only point I would say was that the restaurant for evening meals was sort of out of the hotel and could do with some updating

  • 9/10 Anonymous ( Jong paar) 

    op  11 april 2007

    "Excellent customer service with helpful,friendly staff.This more than made up for the decor which in some places appeared a little dated,although it could be argued that this added to the old world charm of the place." (99439433)

    Old world feel with many modern conveniences

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Karen ( Volwassen paar) 

    van Rugby , United Kingdom;GB  op  19 november 2006

    "Apart from the carpet fitters making a noise it was fairly quiet, this is what we wanted,we were informed by staff so it was not to inconvenient. The down side was the lounge bar, as non smokers we could not enjoy a quiet drink!! The resaurant was top class, a bit expensive, however the service and quality was second to none :-))" (99287409)

    Sea view & location

    Lumpy mattress, prefer quilt to blankets

  • 8/10 Bill ( Volwassen paar) 

    van Northumberland heath , UNITED KINGDOM;GB  op  15 november 2006

    The view overlooking the sea. Flat screen TV & DVD player in room plus fridge.

    The tea/coffee facility was in copboard at ground level...they were not on a tray so each item had to be picked up individually which meant kneeling on the floor to reach them. This was awkward for an older person. Also, it was strange having just one robe in the wardrobe for a double room, with two people staying.

  • 8/10 Michael ( Solo zakenreiziger) 

    van South shields , United Kingdom;GB  op  10 november 2006

    the room was plesent, friendly staff. excellent evening meal well priced, good breakfast choices

    TV to small, decor a little dated.

  • 8/10 Anonymous ( Volwassen paar) 

    op  24 oktober 2006

    "Negatives:- I booked on the basis that their was en-suite bath facilities, but there was only a shower room in the small en-suite facilities. Room had one double and one single bed and hence was a little cramped. Side room overlooked the building next door. Towels smelled as if they had not been dried properly. Positives:- Staff, friendly and helpful. Parking good, location good and quiet. Breakfast very good although first coffee pot was luke-warm. Unfortunately did not have time for dinner." (99013224)

    location, good breakfast, friendly helpful staff

    No bath

  • 10/10 Barry ( Volwassen paar) 

    van Grays , United Kingdom;GB  op  22 oktober 2006

    "This hotel lived up to its discription on the web site and we was made most welcome by the hotel staff, who were frendly and helpfull. The rooms were comfortable and not cramped by too much furnature" (99248399)

    Nice room with a good view,excellent food and in a good positon

  • 8/10 George ( Jong paar) 

    van Warwick , United Kingdom;GB  op  19 oktober 2006

    "Great hotel, plenty of FREE parking, Welcoming atmosphere, very efficent staff, superb food A1 location" (99021682)

    Welcoming, clean, staff knowledgeable and friedly. Food plentiful

  • 9/10 Edgar ( Ander) 

    van Nottingham , United Kingdom;GB  op  4 september 2006

    "I thought your website a little awkward. You would do yourselves a favour by fully copying your brochure, as it is, onto the information section of your Website. the brochure is more succinct and easy to use. Your Hotel?? 98.9% perfect, keep up the good work!" (3305262507)

    Quality service, quality interior, location, the friendly almost family atmosphere and the view over the Beach from our room.

    The room was too warm at night, even with all windows open. This led to substantial noise from taffic etc. in late evening and early hours.

  • 9/10 Nicholas ( Volwassen paar) 

    van Wigtoft , United Kingdom;GB  op  2 september 2006

    "There is not much to be added for the hotel functioned very well in regard to our use of it as a base. We noted the hands-on approach from the owber/management who wase very helpful to us over a couple of questions over the decor we asked (for our own purposes). We will stay there again for staff were very helpful, bright and willing. A little expensive perhaps for a three night stay (and we had an ofer price) but, in comparison with others on the 'front', it was not out of the ordinary. Enjoyable." (3305242122)

    Dining room and breakfast first class, Room was a little small but very clean, the bed very comfortable. The water was hot and the shower excellent

    Room a little small. Did not appear to be a relaxing lounge and the bar was small but largely un-occupied whilst we were there.

  • 9/10 Richard ( Vriendengroep - volwassenen) 

    van Chesterfield , United Kingdom;GB  op  31 augustus 2006

    "I work in the hotel trade myself. I had been there for about an hour and i could feel there was such a good feeling in the hotel and it is a lovely place. I took the time to compliment the manager and one of the owners that they had a really nice hotel. I can not fault it in any way at all. And to underline the fact, i am attending a party in november nearby and booked 3 rooms for that time when I checked out. If i was going to this area for a holiday at any time in the future, you can keep your chalets on the holiday parks. I would book into this hotel without any hesitation." (3305248760)

    An exceptionally good hotel, well presented and tidy.

    Nothing

  • 10/10 David ( Volwassen paar) 

    van Leicester , United Kingdom;GB  op  29 augustus 2006

    "As we had a small dog with us, it was a very nice touch to provide a doggy blanket. We were a bit dissapointed with the menu for the restaurant. We did not fancy anything therefore did not use." (3305212760)

    very clean, comfortable bed, decor and furniture were good quality

    N/A

  • 8/10 Bob ( Solo zakenreiziger) 

    van Solihull , United Kingdom;GB  op  25 augustus 2006

    "Hotel is clean. Staff are bright and helpful" (3305224356)

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  25 augustus 2006

    "While the hotel was OK, and the room had everything that one needs, I think it grossly over-priced given that the overall experience was distinctly average. How did the hotel get its 3 AA stars? The reason I would not book this hotel again is simply that I would not stay in Great Yarmouth again if my life depended on it. If you have to, this might be your best option!" (3305233810)

  • 9/10 Anonymous ( Jong paar) 

    op  10 augustus 2006

    "THE OVERALL EXPERIENCE WAS FANTASTIC THE JOURNEY TO THE HOEL WALKING WAS A SHORT DISTANCE THE GREETING WAS POLITE AND WELCOMING THE CLEANLINESS OF THE HOTEL WAS VERY UP TO STANDARD THE FACILITIES IN THE ROOM WERE USEFUL" (3305151103)

    THAT IT OVER LOOKED THE BEACH FRONT AND GREAT BREAKFAST SERVICE IN THE MORNING

    THE DECOR OF THE BEDROOM BUT THATS JUST ME BEING FUSSY

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  8 augustus 2006

    Fantastic Breakfast - Fast Friendly Service

  • 9/10 Francis ( Volwassen paar) 

    van Wellingborough , United Kingdom;GB  op  2 augustus 2006

    "over all stay was very good, staff were very good and chearful helpful at all times,we had a nice welcome and stay at the hotel, would recomend to anyone that was looking for a good hotel to stay at either for 1 night or for the week.never had a chance to use the resteraunt but if the breakfast was anything to go by then the food would be of excellent standard, i will be booking again at a later date and sampling the restaraunt food.i look forward to going back :-)" (3305099421)

    everything was near to hand

    did find a few hairs in the bed, bit off putting but these things caan happen.

  • 9/10 Maureen ( Volwassen paar) 

    van Northampton , United Kingdom;GB  op  1 augustus 2006

    "We had a lovely stay. Couln't fault anything really. The breakfasts were wonderful." (3305051177)

    The bathroom was a good size and nicely laid out. The sea view was a bonus

    The tea tray being under the luggage rack Our room was very near to the maids room and we were woken up shortly after 6 every morning because they were very noisy, chatting and laughing and banging about generally.

  • 9/10 Bernard ( Volwassen paar) 

    van Leiston , United Kingdom;GB  op  23 juli 2006

    "Overall most enjoyable and no complaints. Staff were very friendly and helpful and meal times (breakfast and dinner) were a joy. But the restaurant downstairs is in need of re-decoration. It looks as if it has nicotine stained walls and ceiling with ceiling paper coming unstuck. Has it been decorated in past 20 years? Staff and food made up for this small failing however. We enjoyed being waited on and would definitely book Imperial if stopping at Gt Yarmouth again." (3305020895)

    Sea view / tea & coffee pleasant room decor

    Noise at night - outside. Single beds

  • 10/10 Alan ( Volwassen paar) 

    van Twickenham , United Kingdom;GB  op  21 juli 2006

    "We would obviously have preferred a sea view but the website did not give us an option to specify this level of accommodation Food was firstclass and staff were very helpful about this even when the restaurant was not open on the Sunday night." (3305010217)

    Very clean and excellent staff-very kind and helpful

    Room large enough but not excessively spacious

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