The Mad Hatter Hotel, London

3-7 Stamford St., London, SE1 9NY 3

Dit prachtige 19e-eeuwse gebouw ligt aan de South Bank, op slechts een paar honderd meter van de Theems. Het hotel biedt gratis draadloos internet, kamers met e... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Anonymous ( Groep collega's) 

    op  27 oktober 2009

    "Very good indeed and will come again" (108422048)

    Rooms were very good and exceed all our expectations. Staff were very good and looked after us well.

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 oktober 2009

    "This hotel was good value for money (though that comment is relative to all hotels these days being exceptionally highly priced)." (108317061)

    Hotel very convenient to St Paul's/City of London. Room was clean and comfortable with good amenities. Staff were always polite and helpful.

  • 9/10 Anonymous ( Volwassen paar) 

    op  29 augustus 2009

    Bed far too soft ....

  • 5/10 Grant ( Solo zakenreiziger) 

    van Tring , GB  op  16 juli 2009

    Facilities in room were adequate, however it is a long time since I have stayed in a hotel with a manual fan for air conditioning

    Expensive considering I could have stayed at a Raddison hotel for £105

  • 8/10 Anonymous ( Groep collega's) 

    op  10 juni 2009

    "pleasant" (107740210)

    very clean and modern looking. convenient location, nice and quiet

    bathroom door wouldn't close properly, t.v. channels had poor reception. confusion over credit card payment (thought it had already been paid when pre-booking over the internet).

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  26 januari 2009

    "Good; clean, enjoyed. " (107950631)

    Room: quiet, clean, roomy enough for 2 [twin]geographically highly convenient to South Bank [London]. Food [breakfast] satisfactory. Most staff very helpful

    Heating! - lack of, and attempt at repair unsuccessful. Broken phone [which we managed without] and non-functioning internet [again, not a personal problem.];do not like background music all the time!

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  5 december 2008

    "No major problems." (107481440)

    Efficient check in. Good food facilities. Good location

    Requested morning newspaper which was not delivered. TV needed to be reset to receive channels.

  • 8/10 Anonymous ( Jong paar) 

    op  27 augustus 2008

    "very good overall" (107238478)

    Friendly staff!

    First room we stayed in, we came back to find the door had been opened!! even though we double checked it was locked on leaving! But we had another roomed offered to us straight away by the night porter!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  23 juni 2008

    Good location, near to South Bank, Tate Modern and the Globe

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  8 oktober 2008

    "Very happy with our stay,hotel close to all London land marks.Would stay again." (107853567)

    food,dinner and breakfast excellent.Staff very friendly Hotel very clean and tidy

    No bad points

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 ( Solo zakenreiziger) 

    van Swayl cliffe , GB  op  10 augustus 2008

    "A good experience" (107167087)

    A very nice hotel in a good location for my London office.

    The TV did not work in the room.

  • 8/10 Hayley ( Groep collega's) 

    van Rickinghall , GB  op  22 juli 2008

    "very enjoyable" (97756322)

    exellent bar and restaurant, nice room

    shower thermostat didn't work poroerly, took several attempts to get toilet to flush

  • 10/10 Anonymous ( Familie met oudere kinderen) 

    op  22 mei 2008

    "The hotel is in an excellent position in the heart of London. It is close to attractions such as the London eye and Waterloo tube station is just a quick walk down the road. The staff were very pleasant and the room was large and well equipped with a large en-suite and was very comfortable. Highly recommended." (97849929)

    The room was large and nicely decorated, and the staff were extremely helpful and welcoming.

    There was nothing to dislike really , although the beds were a little too hard!!

  • 6/10 Anonymous ( Volwassen paar) 

    op  8 mei 2008

    GOOD FOOD, VERY FRIENDLY

    THE BED WAS AWFUL VERY UNCOMFORTABLE

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  3 maart 2008

    "Location is excellent.My room perfectly adequate. Thank you for thTimes at breakfast. Waitress staff at breakfast clearly not sharing in the employee share options scheme. The Anchor butter pakets were unbelievably sticky and distorted and had the look of being there a very long time. I didn`t find any muesli, the most nutritional seemed to be Corn Flakes. Good sized coffee cup let down as always by the abscence of hot milk,i.e. a universal hoteliers fault. I am returning as a guest so I hope this will stimulate improvements to a hotel full of character." (97336489)

    For London this was reasonable.

    I think the shower was looking very well used and the shower protector did not protect the floor as I discovered when I subsequently took my trousers down to us e the loo.

  • 8/10 Anonymous ( Volwassen paar) 

    op  13 februari 2008

    "Overall we were happy with the hotel, apart from not being able to regulate the temperature in the room, and the fact that the bed was too soft so we both woke up with back-ache! The staff were efficient and helpful especially when we rang down at 1.15 am to complain about the noise from the private function which was keeping us awake. The breakfast was very good, although the service was a little slow." (97756556)

    The location of the hotel is excellent. Our room was of a good size and was at the back of the building and therefore fairly quiet for London.

    Unable to regulate temperature of room and ensuite bathroom, both of which were too hot for us.

  • 8/10 Anonymous ( Volwassen paar) 

    op  4 januari 2008

    "In general we enjoyed the hotel, the staff were friendly and helpful, it was nice, clean & warm. The bar downstairs was good too. Its not too far to walk to the attractions of London, we went to see the New Year in. We would stay there again (they made a note of the tap and shower door over the bath, so I'm sure that will have been corrected)" (97530759)

    The room was warm and clean.

    The hot tap on the sink was extremely difficult to turn you needed two hands to use it, and the shower door over the bath leaked water onto the floor.

  • 5/10 D l ( Volwassen paar) 

    van Nr tonbridge , GB  op  4 januari 2008

    "Adequate" (97826138)

    Great location and pub attached was added bonus

    TV and heater in room did not work

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  15 december 2007

    "Food was cold and under cooked on the first evening. Walked out without getting breakfast 25 minutes after ordering. Ate out after that. Very very poor." (97941179)

  • 10/10 Anonymous ( Volwassen paar) 

    op  13 december 2007

    Clean, good shower, comfortable bed, cosy duvet

    Bit too hot - noisy when window open

  • 7/10 Kara ( Jong paar) 

    van Kent , GB  op  12 december 2007

    Warm and comfortable room

    Breakfast serving was very slow....took 1 3/4 hours to eat breakfast!

  • 8/10 Dirk ( Volwassen paar) 

    van Sutton coldfield , United Kingdom;GB  op  25 oktober 2007

    The friendliness of the staff and the location and ambiance of the hotel.

    The pub/restaurant was very cold, although the hotel area and rooms were perfect.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  30 juni 2007

    "Better than expected. Although a pub come hotel it worked just like a small hotel - very professional. I was concerned about previous reviews about the smell of smoke but that wasn't an issue at all. Of course this issue should be redundant shortly anyway. The staff were very helpfull and polite. I couldn't get bbc2 on the TV in my room and the staff arranged for me to watch an episode of Rome on a big screen downstairs in the back. The manager even ensured the background music in that room was turned down for me - I didn't even have to ask. I found him to be particularly professional and helpful. I guess the price for what you pay for comes with London, but it's definitely better than a pub come hotel - I was pleasantly suprised overall." (99092073)

    clean, smoke free room

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Chris ( Volwassen paar) 

    van Bournemouth , GB  op  16 juni 2007

    The hotel is excellent. the staff were very helpful and the deal on the web was great value for money. A most enjoyable stay.

    the only dislike was the length of the double bed. Being a 6 footer I found my feet hanging off the end of the bed. The misses (being shorter than me) had no problem with the bed but found the room to be very hot even with the supplied fan running.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Ander) 

    op  3 juli 2007

    "Excellent for Waterloo, and on to Wimbledon. Superb breakfast, hotel well decorated and spotless. Beds comfortable. Would use again without hesitation." (99451858)

  • 9/10 Anonymous ( Volwassen paar) 

    op  27 juni 2007

    "The staff were very helpful, polite and professional and the food was great. We would definately use the Hotel again." (99207343)

    very good comfortable standard, well decorated and maintained

    Our room was at the front of the hotel and traffiic noise was quite loud. However we were in London and expected it to a degree.

  • 5/10 Steven ( Volwassen paar) 

    van Torquay , GB  op  12 juni 2007

    "The location of this hotel was perfect for our visit, and the general standard of cleanliness was acceptable. The mattress was a huge peoblem. The least you could expect from a hotel is a decent nights sleep. Also, the toilet seat in the bathroom was broken. I doubt we would use this hotel again. However, The staff were very polite and helpfull." (99383772)

    Convenient, Clean,

    The matress on the bed was dreafull! We were sleepless all night! Which ruined an otherwise wonderfull visit! An expensive way to stay awake!

  • 8/10 Keith ( Solo zakenreiziger) 

    van Sleaford , GB  op  9 juni 2007

    "Very well run small hotel. Good value for Central London." (99422798)

    Convenient

    No Air-con, Noise from outside (but that's London)

  • 10/10 Anonymous ( Familie met oudere kinderen) 

    op  8 juni 2007

    "The staff was very helpful and allowed us to leave our bags for a few hours after the checkout time, which enabled another few hours of sight-seeing before our plane." (99185092)

    The location was very handy for the area we wanted to visit, the South Bank. The hotel was clean and well-run.

    No one could point us to an Internet cafe that was open on Sunday morning. We finally found a kiosk at Waterloo Station.

  • 9/10 V p ( Volwassen paar) 

    van Tyne and wear , GB  op  7 juni 2007

    "It was a good hotel, well located for a trnsit stop for us as we were using Eurostar in the morning. The breakfast was excellent, setting us up for a day travelling - we would definately stay there again!" (99033746)

    Convenient, bar with good beer

    The bar could have stayed open beyond 11pm

  • 9/10 Julie ( Familie met oudere kinderen) 

    van Llanybydder , United Kingdom;GB  op  6 juni 2007

    "This hotel is very convenient for the South Bank, just a short walk from the Tate Modern and Shakespeare's Globe Theatre. The hotel was fine apart from being over heated! Even with the fan on the bedroom was far too hot. The heated towel rail was on in the bathroom (what a waste!) It was a hot day 25 degrees!" (99607646)

    Comfortable and clean

    Too hot!!! The upper floors and bedrooms were far too hot.

  • 6/10 Anonymous ( Volwassen paar) 

    op  30 mei 2007

    Excellent position for the South Bank and city.

    Disinterested service.

  • 8/10 Anonymous ( Volwassen paar) 

    op  25 april 2007

    "Excellent, the staff were very friendly and very helpful. I was actuallly running the London Marathon and this hotel is in easy walking distance to the train to take you to the start which could be beneficial to state on the read up about the hotel so as if (like me) you don't know London that well it tells you. Had a great time and would definitely use this hotel again!" (99330077)

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  17 april 2007

    The courtesy of the the staff

    The bed was too short

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  3 maart 2007

    "Good night time security is important to travellers and the mad hatters hotel did have good night time security. hotel was efficiently run. booking in was simple and straight forward as was the rest of my stay. hot breakfast food was prepared fresh for each customer which was great (I hate hot plate stuff) and newspapers also available for customers. waitressing staff very helpful. nice smelling toiletries." (99236145)

    very clean, smelt nice, good toiletries available. exactly what i expect but rarely get. breakfast cooked fresh for each customer and it was lovely. waitressing staff excellent.

  • 8/10 Anonymous ( Jong paar) 

    op  1 maart 2007

    "Mad hatter has an excellent location and a friendly feel. Booking through this website saves you alot of money too as it substantialy more if you come in off the street. The staff were very friendly and the breakfast was more than adequate. The room decor could do with an update, fresh lick of paint etc, but all in all it excellent value for money> i would stay again." (99250980)

    Quiet and nice and clean

    Bathroom could do with a renovation. Old tiles, mastic. Room decor could do with a little tlc

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  23 februari 2007

    "Stayed with a friend and our 11 year old daughters. Reception staff friendly and helpful. Easy walking distance to Waterloo International, great access to city sights. Did not take breakfast as early start on Eurostar, but would be happy to eat there. Refreshments in room welcome, as was cleanliness and comfortable bed." (99145176)

    Clean and looked recently refurbished.

  • 7/10 Arjon ( Solo zakenreiziger) 

    van Utrecht , Netherlands;NL  op  6 december 2006

    it was not clear from the booking that breakfast was not included. Service at breakfast was slow and chaotic

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 David ( Volwassen paar) 

    van Hitchin , United Kingdom;GB  op  12 december 2006

    Very comfortable, clean and spacious. We would certainly use the hotel again and would have no hesitation in recommending it to opthers

  • 7/10 Chris ( Jong paar) 

    van Warrington , United Kingdom;GB  op  8 december 2006

    "Arrived at hotel - easy to find and close to train station - greeting at reception was friendly. Handy that the bar was downstaires and open to hotel guests and public. Rooms were clean but considering ours was a non-smoking room you could still smell smoke in there. Very, very hot in the hotel but fans were supplied. The bed was comfortable but small. Staff were friendly until breakfast time when they must have asked us several times what we wanted but then 20mins later said the kitchen had closed! After much confusion we did get a breakfast but don't think they were too happy! Hotel looked after luggage for the day once checked out of room which I felt was very handy for those staying only for 1 night. Overall a good stay and I would recommned to others - must make sure you get to breakfast 15 minutes before it closes!!" (99233005)

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  11 november 2006

    "The hotel was easy to find from Southwalk Underground station. The staff were friendly and helpful. It was a lovely place to stay." (3305461343)

    The hotel was clean and well maintained with a good, spacious room.

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