Best Western Premier Shaftesbury Hotel, London

65 - 73 Shaftesbury Avenue, London, W1D 6EX
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Het Shaftesbury ligt in het hart van het theaterland in Londen. Het is een boetiekhotel met airconditioning en zeer luxe kenmerken, gratis draadloos internet en... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  6 juli 2009

    "we had a wonderful time and would definitely recommend this hotel." (107442265)

    convenient location great room that accommodated 3 people friendly staff

  • 9/10 Veronica ( Man/man of vrouw/vrouw paar) 

    van Bergen , NO  op  17 juni 2009

    "Pleasure/ holyday" (107602816)

    Very good service from the reseption, the internet was free at the room.

    The minibar was cold

  • 5/10 Ruurd ( Volwassen paar) 

    van Dubai , AE  op  15 juni 2009

    "quite mediocre" (107754781)

    location

    very small room which was actually advertized as a suite. Breakfast is not much and overly expensive at GBP 15.00, that felt like daylight robbery.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  6 april 2009

    "Very happy with overall stay but room a little bit restrictive as far as space was concerned." (107385225)

    Central location Good breakfast

    Staff seemed to have difficulty in understanding needs at times although helpful in the end

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Debbie ( Vriendengroep - volwassenen) 

    van Liverpool , GB  op  3 mei 2009

    "staff were pleasent and room very nice but we were on the fifth floor and the lift was out of order which wasnt good enough " (107432119)

  • 7/10 David ( Solo zakenreiziger) 

    van Shoreham-by-sea , GB  op  15 maart 2009

    "Good standard of decor and very helpful & friendly staff with excellent location. Room was cluttered by too much furniture. Price (£175) was high." (107330101)

    High standard of decor; Great location for Soho & Bloomsbury.

    Furniture didn't fit the room - cluttered; Broadband Internet was slow; Shaftsbury Av is an ambulance route.

  • 6/10 Rick ( Volwassen paar) 

    van Melton constable , GB  op  12 januari 2009

    "Generally OK, but it could be improved by paying greater attention to maintenance and cleaning regimes." (107606790)

    As always - staff and breakfast excellent.

    Lift was out of order for the duration of our stay. Our room was not cleaned to the standard we have come to expect from Best Western.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Ethem ( Ander) 

    van Salisbury , GB  op  18 februari 2009

    "Very happy - we will definitely stay with you again" (107758517)

    Excellent value for money, great location, very friendly staff, really liked the decor in the rooms

    Hairdryer wasn't working properly - but a very small point and no great problem!

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  14 februari 2009

    "see above." (107753645)

    Comfortable bed, good location

    Noisy, internet access broken, shower head broken, power cut in morning, television tiny and fuzzy, internet via television unworkable and pointless.

  • 9/10 Mark ( Jong paar) 

    van Bourne , GB  op  10 februari 2009

    Well presented hotel, clean, efficient, well appointed

    Our bed had not had the linen changed correctly, my wife cut herself on the first night and bleed on her pillow. On returning to the room on the Saturday evening the pillow case was still blood stained. Also I cannot see the logic in your welcome plate of fruit and 2 bottles of water, when it it not provided daily, the rates are the same each night, and if I checked out after one night and then checked back in I would be getting the complimentary fruit and water. It just seems rather cheap skate. I spend a lot of time in hotels and this is the first time I have not had complimentary water daily.

  • 7/10 Anonymous ( Ander) 

    op  26 januari 2009

    "OK" (107633876)

    Very well situated in central London

    small rooms - lift out of order.

  • 4/10 Justin ( Jong paar) 

    van London , GB  op  23 december 2008

    "very poor " (107899615)

    the room was extremely hot. the aircon machine was SO loud when switched on it was impossible to sleep. 4* hotel in the middle of soho with no double glazing led to a loud nights sleep. All in all a terrible night at the hotel and i will not be retunring.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  8 december 2008

    "Good, but too noisy" (107995218)

    Lovely room, great (big) bed with decent (real feather) pillows.

    Double glazed window seals were damaged resulting in significant noise carry through.... i.e. lots of noise from outside making it difficult to get to sleep. Further, workmen on road outside started work at 8am on the Saturday morning.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  17 november 2008

    "good" (107634088)

    Friendliness of staff - especially baggage desk day clerck

    the lift is veeeeery slow and the voice announcements equally irritating

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Janet ( Man/man of vrouw/vrouw paar) 

    van Eastbourne , GB  op  25 november 2008

    room sooooo small......and the noise from outside meant no sleep!!

  • 10/10 Annette ( Jong paar) 

    van Strabane, county tyrone , GB  op  5 augustus 2008

    "We had a fantastic time. We have been around a great number of hotels and we can both say its one of the best we have ever been too. Our stay from beginning to end was fantastic, i could talk all the time about it.." (97184888)

    Excellent service, we booked a romance package and it was fantastic really romantic.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Ian ( Volwassen paar) 

    van Witley godalming , GB  op  27 oktober 2008

    "exellent location for China town Covent Garden and Theatres and Oxford Street all within easy walking distance, will definitely stay again. " (107416201)

    small bowl of fruit in the room, tv in the bathroom

    noise from pavement work going on across the street

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Alex ( Jong paar) 

    van Woodbridge , GB  op  9 oktober 2008

    "Expensive but very pleased with level of service. Would perhaps look at booking a cheaper hotel with Best Western in London." (107438656)

    The room & services, staff were helpful & polite

    Very noisy at night, although i do understand we were in the centre of London, but the windows could have been thicker(double glazed). Also lift wasnt working and the doorways are quite thin so awkward to move a suitcase through. Those are my only bad points really. It is a lovely hotel we had a very nice stay. Great location.

  • 9/10 Anonymous ( Groep collega's) 

    op  8 oktober 2008

    "Would use it again if I was preparing for a heavy night out, as it's so close to Soho and Leicester Square. " (107831499)

    Room is well equipped. Excellent location.

    Room is scarily small.

  • 8/10 Richard ( Volwassen paar) 

    van St leonards on sea , GB  op  30 september 2008

    Good location, clean modern room

    small room difficult to open wardrobe door

  • 9/10 Martin ( Jong paar) 

    van Chelmsford , GB  op  23 september 2008

    "Excellent" (99906655)

    The Location is absolutely superb for our needs. The Romance package we booked was excellent and we enjoyed every moment of our evening. We have booked here and this package in the past and will continue to do so in the future.

  • 4/10 A ( Man/man of vrouw/vrouw paar) 

    van London , GB  op  3 september 2008

    "We had come from a 10 hour flight and were very tired. It was a horrendous experience trying to get the room which had already been booked and confirmed. We gave them the details as given by you on the confirmation. Staff were totally inadequate" (107220191)

    The booking process was excellent.

    The hotel didnt seem to have bookings and all the money we saved on booking on the internet had to be spent phoning up South Africa where our mother i sliving and had all the internet details. The reception staff were not very helpful to the two children as well in checking for the bookings although they gave them the nos.

  • 10/10 Anonymous ( Jong paar) 

    op  27 augustus 2008

    "Excellent service " (107187871)

  • 10/10 Anonymous ( Jong paar) 

    op  21 augustus 2008

    "Would stay there again." (107217908)

    Great location, few minutes walk to covent garden and leicester square. Good value as we got a clubroom at a discount thru your website which is large and quiet. Great bathroom and showering facilities. Clean. Staff were efficient and friendly.

  • 9/10 Michael ( Familie met jonge kinderen) 

    van Cedar hill , US  op  19 augustus 2008

    "My boyfriend and I will continue to stay at your hotel when we are in London again..." (107153517)

    The bed in my room was a very romantic focal point to the room.

    The toilet did not flush

  • 8/10 Michael ( Jong paar) 

    van Sunderland , GB  op  8 augustus 2008

    "a pleasurable experience i will look forward to staying in a best western premier again" (107295231)

    Good clean hotel, i liked the extras in with the romance package, they pleased my wife as it was our first year aniversary

    room a little too hot, air conditioning was loud when trying to sleep

  • 8/10 Anonymous ( Volwassen paar) 

    op  3 juli 2008

    Central location. Adequate for stay

    Closing at 0200 hrs in centre of London. Not allowing late night out having to be back before closing.

  • 9/10 Debbie ( Jong paar) 

    van Shoeburyness, essex , GB  op  28 juni 2008

    "Lovely beautiful hotel we would love to come again overall a great experience." (97966464)

    beautiful room lovely complemental gifts in our room made us feel really special turn down service nice touch with little goodnight card. breakfast really nice.

    We didnt like that the laundry man was in the customer lift with us on the way to breakfast with dirty sheets in a trolley. We also didnt feel that the lady on reception was very welcoming she was a bit cold and hard to understand due her accent.

  • 9/10 Anthony ( Volwassen paar) 

    van Ipswich , GB  op  19 juni 2008

    "very enjoyable as the hotel was so central" (99302125)

    room was well proportioned, facilities were very good ,decor stylish and modern

    no Earl Grey tea in room!

  • 9/10 Hannah ( Jong paar) 

    van Witney , GB  op  16 april 2008

    "This hotel is opposite Chinatown and a few minutes walk to Leicester Square. The tube is so easy easy to use and the nearest one was on Leicester Square. There are loads of restaurants and bars around and plenty of shops. It is also very close to Oxford Street." (97078806)

    Very clean. Staff very helpful and polite.

    Our room was very small.

    6 van de 7 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Ander) 

    op  9 juni 2008

    I had reserved two rooms for two nights - four night total. They only had one room for us. We had to share and fight to get fair rate. No manager on site. No none who could take decisions...They were making us feel like if they were makinf us a favor for not charging us for two rooms....hello...we only had one room, why should we pay for two?!!!!

  • 7/10 Anonymous ( Jong paar) 

    op  28 mei 2008

    Reception area and staff welcoming

    Room very cramp and dangerous step on entry

  • 9/10 Hanna lilienfeldt ( Groep collega's) 

    van Odense , DK  op  23 mei 2008

    Nice, newly renovated, stylish room

    Some noice from the street - so I had to have the window closed during the night

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  21 mei 2008

    "The hotel is very central but has no atmosphere. Staff were ok but not best helpful when we arrived early and asked about early chek in. When we got in the room it was tiny with just enough room to get round the bed. Three long black hairs in the bath, not ours apart from that seemed clean." (97400578)

    Central Position

    Tiny Room, No early check in.

  • 8/10 Anonymous ( Groep collega's) 

    op  18 maart 2008

    "Hotel was good value for money and perfectly postioned within theatre land and close to piccadilly circus tube station. Room was comfortable, modern and contained all that you need for a short stay. Size of the room was just right for one person but it would have been a bit of squeeze for two. Television within bathroom wall was a quality touch but unfortuunately mine did not work." (97716835)

    excellent postion for surrounding attractions

    Slight traffic noise

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Pierre ( Solo zakenreiziger) 

    van Cascais , PT  op  13 april 2008

    "Great location and rooms nicely decorated but small. Double room okay for single occupancy but tight for two. Internet never works in the rooms (but you get Wi-fi in the (tiny) lobby. This is a 100% non-smoking hotel, incl. in all the rooms." (97670260)

    Great location, especially for night life (theaters, restaurants). Room nicely decorated (but small ! )

    Several stays in this hotel and internet NEVER works in the rooms. Staff was helpful but seems to be or recurrent or permanent problem which Management or owner doesnt' care about it ! Cost of breakfast.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Andrew ( Solo vakantieganger) 

    van Kings lynn , GB  op  16 juni 2008

    "Having stayed at other Best Western hotels, like the one in Edinburgh, this wasn't a patch on that experience." (99405454)

    It was quite a nice and clean hotel - comfortable room, quite large. Its location is good, although not for where I wanted to be. Good shower.

    The internet connection in the room wasn't working. Complimentary water wasn't where I was expecting it. Some staff very friendly, some quite unemotional and almost unfriendly. I guess it was a typical London hotel. Having stayed at other Best Western hotels, like the one in Edinburgh, this wasn't a patch on that experience.

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  18 april 2008

    Central location, easy access to tourist attractions

  • 9/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  12 maart 2008

    "all staff very polite and helpful" (97726885)

    all. location most important

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  6 maart 2008

    Centrally located

    Very cramped room with no windows

  • 7/10 Anonymous ( Jong paar) 

    op  5 maart 2008

    "The hotel was in a superb location - close to all theatres and main attractions/night life and shopping. the staff were friendly and the room was comfortable with TV and Internet." (97193610)

    Nice and comfortable.

    The bathroom was fairly small and no bath

  • 10/10 Kathryn ( Familie met oudere kinderen) 

    van Hove , GB  op  28 februari 2008

    "The aspect of the room." (97560046)

    It was clean and modern, excellent value for money considering it is in the centre of London

    The room was a little small.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  19 februari 2008

    Location

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