Brookside Hotel, Chester

Brook Lane, Chester, CH2 2AN

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Dit charismatische hotel wordt door een familie gerund en biedt een rustige locatie net buiten het historische centrum van Chester. Het ligt op slechts 10 minut... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Volwassen paar) 

    op  19 juni 2008

    "very well managed hotel with friendly staff. Good value, highly recommended. " (97559542)

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 David ( Volwassen paar) 

    van Derby , GB  op  26 augustus 2008

    "very relaxing..hotel staff were very good at recomending places to visit.." (107231684)

    staff very friendly and helpful..all facilities were clean and in good order..appeared to ensure all guests had an enjoyable time

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Rachel ( Jong paar) 

    van Manchester , GB  op  17 juni 2008

    "Enjoyed the stay, staff were very friendly, good sized room and very clean also close to the city centre which was good for us as we were travelling as a young couple." (97158735)

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Keith ( Solo vakantieganger) 

    van Surbiton , GB  op  11 november 2008

    "Room small but comfortable - facilities fine. I would stay again other than I believe a "full" english breakfast should set you upfor the day and this didn't." (107739445)

    Staff friendly and efficient. Well situated for station and for city centre.

    Breakfast very uninspiring.

  • 8/10 Anonymous ( Jong paar) 

    op  28 maart 2008

    Very friendly and helpful staff, nice atmosphere. Clean and tidy. Good location for Chester.

    There wasn't much hot water. The shower and taps dribbled out really slowly, when I tried to fill a bath the water stopped altogether. Sometimes the heating didn't work.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Mark ( Jong paar) 

    van Huntingdon , GB  op  4 november 2008

    "Good value for money, within a good walking distance of the city centre. The room was satisfactory bearing in mind price paid." (107907468)

    Off road parking, friendly staff, 10min walk into city centre

    plastic beakers instead of glass in room. Pillows/bed uncomfortable. Some tiles coming away around the bath.

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 november 2008

    "Very friendly. Good service. Value for money." (107592255)

  • 10/10 N ( Volwassen paar) 

    van Abergervenny , GB  op  17 juni 2008

    "definately would come again" (97355354)

    very friendly and attentive staff. very efficent staff. room was pefect and to a very good standard good food good service

    taps on sink a little loose groutingin shower area needed whitning

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Matthew ( Volwassen paar) 

    van Burton on trent , GB  op  30 oktober 2008

    "good" (107548940)

    nice and clean

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 oktober 2008

    "Acceptable for a two-star." (107731885)

    Quiet. Pretty good cooked breakfast

    Limited breakfast choice if you didn't want a full english.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  6 april 2008

    "The hotel in the main was very good, clean and comfortable, staff very friendly , easy walk in to town" (97515272)

    good breakfast

    Bedroom radiator wasn't working, heater in bathroom was poor, telly needed an update, a bit basic

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  25 oktober 2008

    "Convenient for Chester. Good value for money. Everything worked." (107757117)

    Last-minute value. Clean & tidy. Good public areas. Free wi-fi

    The room (single) was a little small - but that's what I paid for, so can't complain.

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  5 april 2008

    Clean. Nice staff.

    A bit of noise. Hot water pump device requires patience to shower.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Volwassen paar) 

    op  17 oktober 2008

    "weather great chester great distance from the hotel to cathedral great pity about the size of the bedroom" (107173659)

    location relative to chester cathedral being for all intents &purposes the centre of chester

    the bedroom was small to the point of causing my wife to refer to the room as being claustrophobic

  • 9/10 Susan ( Ander) 

    van Great yarmouth , GB  op  2 oktober 2008

    "For the purpose of this visit our stay was very enjoyable" (107188416)

    Everything was great very friendly family run hotel. Nothing too much trouble

  • 7/10 Martin ( Solo zakenreiziger) 

    van Bracknell , GB  op  2 oktober 2008

    Service good.

  • 5/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    within walking distance to centre

    cold room. shower not very clean

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  17 september 2008

    "One of the best AA** hotels I've visited. Excellent value for money. " (107227781)

    good clean hotel in quiet setting within walking distance of the city. friendly staff offering good service, good dining facilities and cuisine. Comfortable rooms with all expected facilities for an AA** hotel.

  • 10/10 Anonymous ( Volwassen paar) 

    op  21 maart 2008

    very convenient and clean, both food and staff excellent

    room very warm but noisy with windows open

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Steve ( Volwassen paar) 

    van Carterton , GB  op  13 september 2008

    very helpful friendly staff, good food.

  • 7/10 Anonymous ( Jong paar) 

    op  19 maart 2008

    "Nice place. I'd recommend to anyone." (97321340)

    Staff and service were excellent

    2 things - Firstly, the bed was broken (but I diddn't report it, so my problem), and secondly, we overheard a negotiation of someone booking a better room over the phone, and I think I could have saved money if I'd booked over the phone.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 september 2008

    "great for a weekend break." (107151167)

    staff were friendly,very helpful.breakfast was very good,also choice of food in restaurant was excellent as was service.a good 2 star hotel with 4 star service.

    room was ok but could do with a lick of paint.

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  12 maart 2008

    "Have stayed before, staff as accommodating as possible, even supplied take away menus to order meal on our arrival. Room comfortable and clean." (97902477)

    Staff helpful and friendly, nothing too much trouble,room clean and adequate.

    Nothing.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  29 augustus 2008

    "Excellent; most enjoyable" (107214568)

    Location was really good, within walking distance of the town centre. Although the room was small, it was clean, tidy and perfectly adequate. Value for money was excellent and the breakfasts were lovely!

    Our room was small...but again, perfectly adequate for a 2 night stay

  • 8/10 Jane ( Volwassen paar) 

    van Wolverhampton , GB  op  7 maart 2008

    "Nice hotel, staff were very friendly and helpful. A nice relaxed atmosphere. Room was clean and nicely spacious. But the room was very cold. We enjoyed our stay here and would return" (97558765)

    made to feel comfortable friendly staff food was excellent

    Room was very cold

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Dennis ( Vriendengroep - volwassenen) 

    van Harrogate , GB  op  27 augustus 2008

    "Exceeded our expectations. Would definitely stay there again. Have already recommended it to friends." (107194382)

    Excellent location. Outstanding value for money. Good breakfast and pleasant dining facility.

    Only one, badly stained table top but not dirty.

  • 9/10 Anonymous ( Jong paar) 

    op  27 augustus 2008

    "excellent hotel for the money would recommend the evening meals very very good, would go back again," (107229578)

    excellent food good staff clean and bright good breakfast

    couldnt view tv in room 17 from bed as post in way, breakfast tables to close together for comfortable eating, shower was a bit poor,

  • 9/10 Anonymous ( Volwassen paar) 

    op  27 februari 2008

    "The hotel is conveniently located and the staff were very efficient and friendly. The room was of a good standard for the rating and very clean and welcoming. The evening meal was exceptional value and served by attentive staff and there was a comfortable reading area available." (97401188)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Stephen ( Volwassen paar) 

    van Stoke-on-trent , GB  op  21 december 2007

    "The Hotel only has a small main car park and the access road was full of parked cars but when we abandoned the car and went into to the hotel to what they recommended they informed us that there was overflow parking less than a hundred yards away with CCTV and security lighting. The lady on check-in was very efficient and friendly and when we told her we were travelling into town for a function in the evening she immediately offered to book a taxi for us. The room was not massive but was clean and more than adequate for the one night we were staying. It was quite cool in the room but there was a fan heater that soon warmed us up. The Hotel as a small comfortable bar with one bitter and one lager on tap and well stocked with spirits. There is a restaurant which we only used for a very good Full English breakfast but the menu looked good and the aromas got the juices flowing as we waited for our taxi to arrive. The bed was comfortable and we had a good nights sleep, our only real problem was in the morning when my wife was showering and I discovered that although we had power to lights and the shower none of the sockets were working so my wife had wet hair and could not use her dryer. On reporting this to reception I discovered that this had happened to a number of rooms but they were unable to find the cause. Once again they were very helpful and offered to have hot drinks brought to the room and when I explained about the wet hair they found us an empty room with power so that my wife could use her dryer. So 10/10 for the staff and 7/10 overall." (97733685)

    The staff were very helpful and friendly, the hotel was clean and the breakfast, the only meal we had was first rate.

    Main car park was small and off a busy street with cars parked on either side.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  22 februari 2008

    "We really enjoyed our stay and would love to stay again in the future." (97137481)

    I was very impressed by the overall cleanliness of the hotel and it was very well situated a short distance from the city centre with ample parking facilities. The room was comfortable and well decorated. All of the staff were very helpful and chatty.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Christopher ( Groep collega's) 

    van Bradford , GB  op  19 februari 2008

    "Stayed at the Hotel previously so no problems other than the heating in Room 4" (97983482)

    Clean and Tidy with very good staff

    Room 4 problems wth the heating

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 A ( Vriendengroep - volwassenen) 

    van Barnsley , GB  op  23 januari 2008

    "The location is good as it is only a 15 minute walk to Chester centre or £3 by taxi (£4.60 after midnight)The staff were always pleasant and helpful and the room was clean, breakfast was ok, all in all it is an ideal hotel for a short break but remember it is only a 2 star, having said that it is a very good 2 star hotel and I would use it again." (97579483)

    Clean room, Nice shower with easy to regulate controls, Tea and coffee in room. Very quiet at night.

    Car park resembled a building site as it had an old bathroom suite and other builders waste in one corner, but that is only a minor fault and would not stop me recommending this hotel.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Colin ( Volwassen paar) 

    van Stanford le hope , GB  op  15 februari 2008

    Friendliness of the staff. Good location for the city of Chester. Good evening meals.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Groep collega's) 

    op  28 januari 2008

    very friendly helpful staff, really clean, a home from home experience. we had a slight problem which was seen to without a delay and in an excellent manner. we had a lovely dinner which was gr8 value for money. i would highly recommend this hotel and have pre booked our next 3 stays there!

    there was nothing to dislike

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 John ( Volwassen paar) 

    van Cannock , GB  op  12 december 2007

    clean and friendly

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  11 december 2007

    "Clean, comfortable, friendly, and close to town centre." (97626159)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 David ( Solo vakantieganger) 

    van Kent , GB  op  14 november 2007

    "Top quality affordable accomodation with good service and excellent breakfast - Would definately recommend as value for money" (97999839)

    Excellent Breakfast

    The Only minor point would be terrestrial TV reception but on the other hand I am not at the Hotel to watch TV!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Caroline ( Volwassen paar) 

    van Nuneaton , GB  op  7 november 2007

    "The hotel was very nice. Good location for the town and zoo which was our main reason for choosing Chester. The food was good, excellent choices available, surprised the restuarant wasn't busier for a Sat eve. Would definitely stay there again." (97207106)

    Pleasant surroundings, nice and friendly staff.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  2 november 2007

    Comfy bed

    Bathroom was a little grubby round the floor/skirting

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Volwassen paar) 

    op  1 november 2007

    The plumbing appears to be a poor job.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  8 oktober 2007

    "Brill time, will be staying here again" (97656206)

    Not to far from the city centre

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  11 april 2008

    clean rooms good size rooms

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  18 oktober 2007

    The fresh smell of the bedroom and the friendliness of the two Receptionists

    The breakfast, dried up and tasteless

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Kathleen ( Volwassen paar) 

    van Gateshead , GB  op  2 oktober 2007

    "The hotel was clean, friendly and ideally located for the for the town centre which is only a 10 minute walk away. We only had our breakfast in the hotel but could not fault it, and the staff were more than helpful." (97689172)

    The room was a good size, clean with ample cupboard and drawer space.

    Nothing

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Kenneth ( Vriendengroep - volwassenen) 

    van Greenock , GB  op  29 juli 2007

    "My party all enjoyed the stay at the Brookside Hotel and found the facilities and friendliness of the staff to be very good. The breakfast could be improved, especially in quality and the introduction of a self service table for juices, fruits and cerials would enhance the choices for starters." (97048802)

    Rooms were excellent and the staff were in general pleasant and helpful.

    The quality and quantity of the breakfast was only adequate.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Jong paar) 

    op  8 juni 2007

    "Overall was fine. Good sized rooms, very clean." (99810966)

    Tea facilities in room. Great location 10mins walk to town without all the central noise. Good parking (and overflow). Easy to get to.

    First breakfast was small in portion. Second was OK. Couldn't connect to the secured wireless internet (even with the passkey). Could be me?

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  6 juni 2007

    "The staff were very welcoming, the atmosphere was very relaxed and comfortable. I would recommened this hotel. There is a car park, at the back of the hotel - which unfortunately was full when I arrived, so I had to park on the narrow road." (99123007)

    The Bathroom was either newly installed, or spotless! Very, very pleased with this.

    The only slight criticism would be the wattage of the bulb in the light fitting of the bedroom - it was just a little dark in the room. Nothing major :-)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Julie ( Volwassen paar) 

    van Liverpool , GB  op  6 juni 2007

    "Staff treated my friend (Iranian) like human being as a lot of other places do not do this, Accommodation very nice, lovely area." (99871365)

    Non-Smoking room! But will have to get used to that anyway suppose due to the new laws!!! really though, it was very nice place in nice area. would go again definitely

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Terence ( Volwassen paar) 

    van Southampton , GB  op  19 oktober 2007

    "Fairly easy to locate from nearest motorway/major road. Room was very clean and contained all necessary requirements. Staff very friendly and helpful and location ideal for visiting Chester." (97047380)

    Very friendly atmosphere and excellent location

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Gerwyn ( Jong paar) 

    van Aberdare , GB  op  19 december 2007

    The lady on reception was possibly the most helpful person I have ever met!!!

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

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