Brookside Hotel, Chester

Brook Lane, Chester, CH2 2AN
2   Hotel

Dit charismatische hotel wordt door een familie gerund en biedt een rustige locatie net buiten het historische centrum van Chester. Het ligt op slechts 10 minut... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Elaine ( Volwassen paar) 

    van Wolverhampton , GB  op  18 december 2009

    "Day 2 was much better apart from the inconsiderate people above us but you can't blame the hotel management for that and they were excellent Richard especially" (108745915)

    hotel room we were given on our first night was not very good the manager was excellent and moved us to a much nicer room for the next night but someone above us had to have the television on loud at 6am in the morning so we checked out and didn't stay for a third night. Only having about 6 hrs sleep over tow nights.

    Hotel needed a bit of updating which I think they were about to start doing whilst we were there

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  16 december 2009

    "Good all round service and value for money" (108666606)

  • 8/10 Anonymous ( Volwassen paar) 

    op  1 december 2009

    "There were no standard double rooms left so we booked a small double. This was a little small and would have been fine for one night but we were staying for 3 nights. We'll book earlier next time to get a standard double room or take a twin. Generally very good for a 2 star hotel." (108448637)

    Friendly staff. Comfortable bed. Lovely reception/lounge area. Quiet location. Short walk to the sights in city centre.

    Breakfast was ok but fresh tomatoes instead of tinned would be good. Bathroom was a little worn - chipped basin and difficult to adjust shower temperature.

  • 8/10 Sandra ( Jong paar) 

    van Caergeiliog , GB  op  2 november 2009

    "This hotel was clean and spacious and worth the money paid and for a change the floor boards didn't squeak" (108597131)

    we were upgraded to a room with a four poster bed at no extra cost

    hairdryer was broken

  • 5/10 Anonymous ( Volwassen paar) 

    op  13 oktober 2009

    "Not very impressed and wouldn't stay there again or recommend to anyone" (108966550)

    the room was very dark and dingy - it had a four poster bed which concealed the television when you were in bed and the bathroom facilities seemed to be made up of left over pieces thrown together which didn't match.

  • 8/10 Donna-louise ( Groep collega's) 

    van Northampton , GB  op  10 september 2009

    "very good friendy well placed with good meals" (108974330)

    staff friendliness, layout and decor of hotel, well-cooked meals location from city centre and local ameneties,

    smallish rooms, access via narrowed side street

  • 8/10 Heather ( Volwassen paar) 

    van Staffs , GB  op  2 september 2009

    "Good value for money, would stop again" (108113529)

    Friendly staff. Good sized room. Convenient location.

    Shower not working properly

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  19 augustus 2009

    "excellent " (108189298)

    convenient for centre of chester,clean ,welcoming and good food

    bed a little short for anyone over 5ft.10 in.but that was only in one room ,our son had a twin room to himself and there was plenty of room

  • 9/10 ( Jong paar) 

    van Dronfield , GB  op  18 augustus 2009

    "Great, would come again." (108449922)

    Friendly service without feeling patronised like you get in some places. Perfect for my needs.

  • 9/10 Tom ( Groep collega's) 

    van Chipping norton , GB  op  11 augustus 2009

    "we were after some where clean and cheap and cheerful to rest our heads afer a few beers but found a nice little hotel that i would quite happily return to with my wife and children ." (108120913)

    friendly staff, nice atmosphere.good stay.

    just the naff brick wallpaper in dining room and bar , but each to there own !

  • 10/10 Leigh ( Groep collega's) 

    van Upminster , GB  op  28 juli 2009

    Excellent hotel great location and fantastic helpful staff.

  • 9/10 Lesley ( Volwassen paar) 

    van Hemel hempstead , GB  op  21 juli 2009

    "good, second visit and will use hotel again." (108513973)

    Excellent food, comfortable room; friendly; helpful staff.

    Shower hard to work. Car park not really adequate as people did not park properly.

  • 9/10 Anthony ( Volwassen paar) 

    van Stourport on severn , GB  op  21 juli 2009

    "Enjoyed the stay very much, and would recommend it for VFM." (108787415)

    Very friendly atmosphere; pleasant, courteous and helpful staff; excellent food (lamb highly recomended!); nice setting; clean and tidy; well attended; owner very friendly and helpful; comfortable lounge areas; nice, cosy bar with reasonable prices; good location for access into town.

    Not much to say... for television lovers, the TV reception wasn't great (but that didn't bother us...); only double room avialable was was a little cramped for double bed (however, this was pre-warned, and reflected in price, so no real complaint there!).

  • 9/10 Anonymous ( Volwassen paar) 

    op  20 juli 2009

    "very happy with all aspects of our stay. would recommend to friends and will stay there again " (108286401)

    very friendly happy staff, prompt attention to any request, excellent food,

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 juli 2009

    Plenty of lounge & bar space

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  7 juli 2009

    Friendly staff

    Traffic noise Breakfast below average

  • 10/10 Susan ( Volwassen paar) 

    van Carlisle , GB  op  30 juni 2009

    "fantastic!" (107426195)

  • 9/10 Steven ( Solo zakenreiziger) 

    van Heswall , GB  op  29 juni 2009

    "good" (107373904)

    location, cleanliness & staff, good value for money

    Bed in room 8 was very very sqeaky, internet booking crashed whilst booking (appreciate maybe a fault with my computer)

  • 9/10 Anonymous ( Groep collega's) 

    op  12 juni 2009

    "Very enjoyable, pleasantly relaxing, a good breakfast. Good staff. I am happy to recommend the Brookside." (107525644)

    Ambience, lounge area, dining room, hotel staff helpfulness.

    Shower control not working properly (I reported this on departure and action was in hand, so this is not a complaint, I am happy with the outcome)

  • 8/10 Jim ( Volwassen paar) 

    van Stoke on trent , GB  op  12 juni 2009

    "Very good" (107628841)

    Friendliness of staff, ready to help in any circumstances

    Too short a stay - had to go home to collect the dog from kennels

  • 10/10 Anonymous ( Volwassen paar) 

    op  9 juni 2009

    "Although we only stayed for one night on this occasion, we found the hotel to have a very welcoming and comfortable atmosphere. " (107305451)

    We were very impressed with the friendliness and helpful attitude of staff.

  • 9/10 Stephen ( Volwassen paar) 

    van Ayrshire , GB  op  27 mei 2009

    "overall very happy with hotel" (107487936)

    very satisfied with hotel, good breakfast and service.

  • 6/10 Andrew ( Jong paar) 

    van Leeds , GB  op  27 mei 2009

    "Easy to get into the centre of Chester. Staff friendly, breakfast really good. Rooms and hotel in need of modernisation to make it acceptable to charge what they do. Would stay again but would look elsewhere first." (107500034)

    Friendly and helpful staff, good breakfast, easy to find, good sized bathroom, great shower

    Rooms dated, equipment old and broken in some cases (TV remote had no batteries, etc), parking not easy on busy weekend (had to go on street as no space in car park), not worth the price we were charged (35 pounds each per night, not worth more than 25 each)

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 mei 2009

    "Recommendable to others" (107652470)

    Easy to find by car, agreable walking distance to town center

  • 7/10 Anonymous ( Volwassen paar) 

    op  12 mei 2009

    "Overall fairly good but could do with some modernising" (107554450)

    Staff extremely friendly and helpful Room spotlessly clean

    Small double room quite cramped Facilities in need of updating

  • 5/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  6 mei 2009

    "Wouldn't stay again or recommend unless renovated" (107531444)

  • 5/10 Anonymous ( Groep collega's) 

    op  29 april 2009

    "OK place to stay. Full English breakfast was a bit on the skimpy side e.g. one sausage, one egg etc. " (107749588)

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  24 maart 2009

    Great hotel, well run, good breakfast, clean room, near city centre.Will be back

  • 9/10 Kirsti ( Solo vakantieganger) 

    van Liverpool , GB  op  3 februari 2009

    "Very good service" (107681891)

    Tidy, homy atmosphere and frendly staff

    Perhaps the room and toilet were a bit small (this was the smallest room for two)

  • 9/10 Patricia ( Volwassen paar) 

    van Westoning , GB  op  18 december 2008

    "We really enjoyed our stay, comfortable 10 minute walk into Chester so we didn't need to use the car. Love Chester loved it all. " (107639648)

  • 9/10 Phil ( Solo vakantieganger) 

    van Narberth , GB  op  18 december 2008

    "Very Cosy Hotel" (107761153)

    Friendly Staff

  • 7/10 Keith ( Solo vakantieganger) 

    van Surbiton , GB  op  11 november 2008

    "Room small but comfortable - facilities fine. I would stay again other than I believe a "full" english breakfast should set you upfor the day and this didn't." (107739445)

    Staff friendly and efficient. Well situated for station and for city centre.

    Breakfast very uninspiring.

  • 8/10 Mark ( Jong paar) 

    van Huntingdon , GB  op  4 november 2008

    "Good value for money, within a good walking distance of the city centre. The room was satisfactory bearing in mind price paid." (107907468)

    Off road parking, friendly staff, 10min walk into city centre

    plastic beakers instead of glass in room. Pillows/bed uncomfortable. Some tiles coming away around the bath.

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 november 2008

    "Very friendly. Good service. Value for money." (107592255)

  • 8/10 Matthew ( Volwassen paar) 

    van Burton on trent , GB  op  30 oktober 2008

    "good" (107548940)

    nice and clean

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 oktober 2008

    "Acceptable for a two-star." (107731885)

    Quiet. Pretty good cooked breakfast

    Limited breakfast choice if you didn't want a full english.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  25 oktober 2008

    "Convenient for Chester. Good value for money. Everything worked." (107757117)

    Last-minute value. Clean & tidy. Good public areas. Free wi-fi

    The room (single) was a little small - but that's what I paid for, so can't complain.

  • 10/10 David ( Volwassen paar) 

    van Derby , GB  op  26 augustus 2008

    "very relaxing..hotel staff were very good at recomending places to visit.." (107231684)

    staff very friendly and helpful..all facilities were clean and in good order..appeared to ensure all guests had an enjoyable time

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

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