Best Western Royal Clifton Hotel & Spa, Southport

The Promenade, Southport, PR8 1RB
3   Hotel

Dit driesterrenhotel heeft een prachtige authentieke Victoriaanse gevel en beschikt over geweldige voorzieningen. Dankzij de voortreffelijke ligging, direct aan... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Paul ( Solo zakenreiziger) 

    van Westcliff on sea , GB  op  18 november 2009

    "Pleased with the hotel in general" (108876975)

    Breakfast was excellent and for a buffet service hot and fresh. One of the best I have had

    Found the bed very hard for me and uncomfortable. Would not have slept in it for another night.

  • 8/10 Robin ( Volwassen paar) 

    van Grange-over-sands , GB  op  29 september 2009

    "Very nice, thank you." (108818494)

    Good value Dinners. Nicely refurbished bedrooms and en-suite bathrooms on front of hotel.

  • 10/10 Susan ( Solo vakantieganger) 

    van Zeals , GB  op  16 september 2009

    "Excellent value for the money" (108334784)

    The staff were very friendly and helpful, and not just to me their treatment and approach to other guests that I overheard was good.

  • 6/10 John ( Solo zakenreiziger) 

    van Winterton , GB  op  7 september 2009

    "It was ok, but I wouldn't automatically return. I would look elsewhere as I searched for accom." (108567563)

    Nice friendly staff Nice main bar good bathroom comfy bed

    small dining room sort of tired look to the place in general

  • 7/10 Robert ( Volwassen paar) 

    van Doncaster , GB  op  1 augustus 2009

    "acceptable hotel,but parking very poor." (108260995)

    food & service good

    no hot water reached the shower.lighting,bulbs required replacing.

  • 9/10 Brian ( Ander) 

    van Penrith , GB  op  30 juli 2009

    "See above." (108137732)

    Good facilities, good breakfast.

    A little old fashioned, could do with updating.

  • 5/10 John ( Volwassen paar) 

    van Morecambe , GB  op  17 juli 2009

    Room was comfortable and everything worked

    service in restaurant at dinner very slow 1/2 hour between courses!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 juli 2009

    "Overall, the stay was spoilt by the noisy party." (107325349)

    Staff were helpful and pleasant, the hotel was very clean and well equipped. The breakfast selection and service was excellent.

    On the night that we stayed in the hotel there was a noisy wedding reception / party going on, which we could have done without listening to.

  • 9/10 Simon robert ( Solo vakantieganger) 

    van Madrid , ES  op  26 juni 2009

    "Excellent. I'll definitely stay again. I usually travel with my wife and two little children, and it isn't feasible for us to stay at the hotel because we need a fridge, microwave and small hob. If you had a sort of family apartment room with these facilities in a "kitchenette" in such a way that cooking smells would not waft through into the sleeping area, coupled with the great services the hotel already offers (breakfast, leisure centre, bars), we'd be very interested indeed." (107894905)

    I like the individual character of the hotel, the decoration, the Victorian-Southport style of the place. The rooms was overall very good indeed. The breakfast was terrific. I found the staff very pleasant and professional. Really excellent value for money.

    There's a hole in the top left corner of the wall in Room 223 through which rainwater seems to have been seeping. It's not a big issue, but it looks really ugly and shouldn't be too hard to fix. Also one of the bathroom ceiling lights needed a new light bulb, as did the shaving light over the basin. Once again, not a big deal, but attention to little details like this is important, otherwise guests get an impression of things being a bit slipshod. Absolutely everything ought to be checked to make sure it works properly every time a guest leaves.

  • 8/10 Elaine ( Volwassen paar) 

    van Bolton , GB  op  23 juni 2009

    Friendly staff, nothing too much trouble to ask .

    Heating was not working and although it was June, it was cold at night and in the morning.

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  22 juni 2009

    "Very expensive room for what we received." (107551221)

    Very friendly and nice staff

    Light in bathroom not working. Hair dryer had poor airflow and had to buy one. Noisy elevator sounds (clanking). Beds uncomfortable (hard). Parking inadequate - nowhere to park during check-in. Should have designated parking spots for check-in.

  • 7/10 Steve ( Ander) 

    van Christchurch , GB  op  22 juni 2009

    Friendly, helpful staff. Great shower.

    Shabby hotel. Shabby bar. Appalling breakfast - truly awful. Unbelieveably noisy room with nightclub apparently just outside. No sleep.

  • 10/10 Elizabeth ( Jong paar) 

    van Merseyside , GB  op  8 juni 2009

    "Excellent value for money and would say its more like a 4 star hotel. Dinner and breakfast were fabulous.We are planning our next stay!" (107855406)

    AUTO UPGRADE TO LARGE PROMENADE RM WITH BEAUTIFUL VIEWS - NICE SURPRISE

  • 10/10 Elaine ( Volwassen paar) 

    van Bolton , GB  op  2 juni 2009

    "Booked a continental breakfast instead of queing up and it arrived exactly on time." (107578140)

    Bedroom overlooking promenade.

  • 9/10 John ( Solo vakantieganger) 

    van Hannover , DE  op  12 april 2009

    "Unusually, I was in Southport on my own for two nights. The RC provided, by UK standards, excellent value. I would not hesitate to stay here again." (107699800)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Volwassen paar) 

    op  3 mei 2009

    "The hotel was much older than we had imagined and the facilities were poor in the context of the price" (107539979)

  • 8/10 Anonymous ( Volwassen paar) 

    op  31 maart 2009

    "generally okay." (107466154)

    Service was good. Towels provided at spa. excellent vocalist in the restaurant.

    Rooms a little tired, but were clean. Spa facilities smallish, steam room not working.

  • 7/10 Anonymous ( Volwassen paar) 

    op  25 maart 2009

    "Adequate, Fit for purpose." (107755326)

    Good view from window

    Some of the furnishings need attention

  • 10/10 Karen ( Vriendengroep - volwassenen) 

    van Accrington , GB  op  16 februari 2009

    Lovely clean hotel with helpful, friendly staff

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 David ( Solo zakenreiziger) 

    van Dartford , GB  op  27 februari 2009

    "Fair/Good" (107493334)

    friendly staff. breakfast staff very attentive

    air conditioning unit mounted on flat roof other side of window was noisy. It started at 6am and was still running when I returned, it stopped about 10pm

  • 8/10 Keith` ( Solo zakenreiziger) 

    van Birmingham , GB  op  12 februari 2009

    "i have booked for another 5 weeks" (107515154)

    receptionist was very helpfull and great to talk to

    room was cold for the first night breakfast in my room on the 3rd day didn't turn up

  • 8/10 John ( Solo zakenreiziger) 

    van Belper , GB  op  8 februari 2009

    "Its another hotel - staff excellent, which negates the bad points" (107363346)

    nice location, very pleasant staff

    Room way way too hot - no means of cooling it down. Wi-Fi access advertised but very limited. Breakfast very overcooked.

  • 8/10 Anonymous ( Jong paar) 

    op  24 november 2008

    "Our first room which was allocated (on the first floor) was very poor quality for a Best Western Hotel. When we asked to be changed we were put into a recently refurbished room (3rd floor) which was a lot better. There was no problem getting another room when requested though. " (107489974)

  • 3/10 Anonymous ( Jong paar) 

    op  9 september 2008

    "It was ok but we were made to feel very isolated " (107287805)

    Room service was good - breakfast should be available all morning

    Hotel looked very posh on the internet - when we arrived we were very disappointed with the hotel room

  • 8/10 Keith ( Volwassen paar) 

    van Leeds , GB  op  27 augustus 2008

    Staff friendly and helpful . Very good location, food good

    Service in restaurant at dinner was slow

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 augustus 2008

    "It was fine - parking was sorted for us and hotel delivered all that we needed. Pillows do need attention, however.." (107277973)

    Attractive hotel, clean room, good breakfast

    Queue for breakfast Lack of parking spaces - had to park in street around back (ticket provided by hotel). Worst pillows that we have ever experienced.

  • 10/10 Roger ( Solo vakantieganger) 

    van Frizington , GB  op  5 augustus 2008

    "Very good - much nicer than a faceless motel. Nice airy seafront location." (108000185)

    Restaurant staff, particularly Czech Republic very efficient and friendly. My evening meal, Crabcake starter and Sea Bass entree highly recommended. Checkout staff were handing an obnoxious customer very professionally.

  • 8/10 Geoffrey ( Groep collega's) 

    van Stonehouse larkhall , GB  op  1 juli 2008

    very good all round

  • 7/10 Shelley ( Volwassen paar) 

    van Bushey , GB  op  30 april 2008

    "Travelled to Southport to visit relatives and booked two rooms. One was an executive suite (charged at normal rates), which was a pleasant surprise. The facilities for eating and relaxing were excellent, and overall it was an enjoyable stay." (97804307)

    An excellent location, with easy access to all facilities

    No lift to top floor and the Water was not always hot!

  • 7/10 Joan ( Volwassen paar) 

    van Blackpool , GB  op  20 maart 2008

    "Food was the main complaint. Afternoon tea - Dilmah tea requested and Earl Grey served, scone - frozen and stale and tasted of onions, probably same knife had been used for veg and scone. Chips on evening meal were a bit disappointing. Steak was very nice though and staff very friendly." (97614726)

    Comfortable and convenient location

    Just a bit jaded and faded but otherwise not too bad.

  • 8/10 Roy ( Volwassen paar) 

    van Preston , GB  op  8 maart 2008

    "Very Pleased with the hotel just disappointed you cannot accomodate us in April" (97358960)

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  5 maart 2008

    "Overall my stay was very good - staff were very efficient and helpful & cleanliness was good, but it's not the place to stay if you want peace and quite! Both nights there were functions on - karaoke on Friday and country dancing on Saturday - which meant the public area (the lounge) was very noisy." (97693633)

    Staff were very friendly and helpful

    Some minor maintenance issues - a light bulb not working and a loose ceiling tile in the bathroom - but not sufficient to spoil my stay.

  • 3/10 Anonymous ( Volwassen paar) 

    op  2 maart 2008

    "Small room. Over-priced for facilities. In need of re-furbishing - both decorations and furniture. No portering facilities evident on arrival. Good breakfast. Overall a very disappointing experience especially as our experience of Best Western hotels in the USA was of good value for money." (97633733)

    The stay was less than 20 hours

    Small room in need of decoration

  • 10/10 Anonymous ( Volwassen paar) 

    op  18 februari 2008

    "Excellent standard, the evening meal was superb, staff were exceedingly friendly and polite. The breakfast was very nice indeed" (97496674)

    Very comfortable , clean, warm, and well decorated

    none

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  29 januari 2008

    convenient,good location, reasonable rate , very good breakfast, good leisure facilities, helpful staff

    car parking was quite difficult, believe some work was being carried out in the night as it was very noisy, presume this however to be a one off

  • 9/10 Paul ( Volwassen paar) 

    van Newcastle upon tyne , GB  op  10 december 2007

    clean room `good food `nice staff and swimming

    room could of been a bit hotter for time of year

  • 6/10 Donald ( Vriendengroep - volwassenen) 

    van Skelmersdale , GB  op  27 november 2007

    Nice large room warm temperature.

    Overpriced

  • 7/10 Anonymous ( Volwassen paar) 

    op  1 november 2007

    "Friendly staff and clean room but bar area very offputting with sixties decor and sticky tables. Reduced rate we paid made it good value for money despite the tired decor. Very convenient for local theatre." (97564721)

    newly fitted bathroom with powerful shower

    Tired, lumpy bed with scratchy blanket. Scruffy bar area.

  • 8/10 Kam-wah ( Solo zakenreiziger) 

    van Wallsend , GB  op  31 oktober 2007

    The accommodation was excellent.

    The finishing in the bath room may need to tidy up ie some grouting around the bath.

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