The Norfolk Hotel - Conference Room, Birmingham

267 Hagley Rd, Edgbaston, Birmingham, B16 9NA
3

Het Norfolk Hotel in Edgbaston is een ideale plek voor een bezoek aan Birmingham. Betaalbare prijzen, meer dan genoeg gratis parkeergelegenheid, een ei... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
6/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 november 2008

    inadequate room heating

  • 5/10 Anonymous ( Jong paar) 

    op  27 oktober 2008

    "Overall it was adequate for our needs." (107929600)

    Allowed to check in an hour early. Lovely breakfast. Comfortable bed. Very quiet. Plenty of parking.

    Booked a premier no smoking double room, firstly got given a twin room, asked to be changed and ended up with a standard smoking double room. Heating in room kept going off and only came back on when room was really cold. Very thin quilt.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  26 oktober 2008

    "While I only stayed for 1 night I would definitely stay again. While the room was basic and compact it represents good value for money - breakfast was very good and I had a good nights sleep." (107591133)

    Very good value for money

  • 8/10 D ( Solo zakenreiziger) 

    van Leicester , GB  op  25 oktober 2008

    "Good value for money" (107623190)

    staff members are nice, polite and friendly.Excellent breakfast.

    Shower tap was very weak, recommend installing power shower. Room heater appeared worn out.

  • 6/10 Anonymous ( Volwassen paar) 

    op  20 oktober 2008

    Hotel very shabby and in need of redecoration

  • 9/10 Neil ( Volwassen paar) 

    van Peterborough , GB  op  19 oktober 2008

    "Overall good value for mony" (107322686)

    Clean, good breakfast, large room.

    TV small, toilet was loose.

  • 7/10 Michael ( Solo vakantieganger) 

    van Luton , GB  op  14 oktober 2008

    staff very helpfull and Polite and plenty of food for breakfast.

    the grounds looked very dirty and sorry for them selfs.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  8 oktober 2008

    "Overall enjoyable. Breakfast fantastic" (107932071)

    Staff were polite, room size, facility and benefits very good value for money in a place like B/ham

    Poor communication, feel crowded by staff trying to collect used plates (in your face all the time when eating), Forgot an item 2CDs, called back same day but no one got to me upto now. Can they put a bell to ring for staff at reception when they are busy in the inner part. Wasted time to rebook again having booked and "paid online". I was told it was the procedure that money was not taken even when you book online. That extra convenience of booking online goes out of the window

  • 7/10 Anonymous ( Volwassen paar) 

    op  30 september 2008

    "Angessenes Preis-Leistungsverhaeltnis" (107182475)

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  29 september 2008

    "Would not choose to stay there aqain. First room of extremely poor quality, steel framed beds on laminate floor, room was also above the bar." (107199584)

    When I asked for a change of room, there were no porblems, 2nd roomaround the back of the hotel was lovely, quiet and if i had had that room from the outset it would have been much better experience.

    My first room was above the bar, on the main road and extremely noisy. The bar window was smashed just after I arrived, police arrived as I was having dinner and removed customers form the bar, fellow guests were extremely noisy til 11pm and again at 0245! Shower did not work in the that room. Extremely poor experience first night.

  • 5/10 Anonymous ( Volwassen paar) 

    op  25 september 2008

    we found that the hotel needed modernising

  • 7/10 Anonymous ( Jong paar) 

    op  23 september 2008

    "ok" (107208183)

    facilities

    bathroom not in proper use

  • 6/10 Hamad ( Man/man of vrouw/vrouw paar) 

    van Riyadh , SA  op  22 september 2008

    because of cutting of trees it seems noisy, no refrigerator

  • 9/10 Kirk ( Solo zakenreiziger) 

    van Bury st. edmunds , GB  op  21 september 2008

    "If you're the 'cold-blooded' type, I'd recommend this place. To be fair, this was about the cheapest room I could find and I got my money's worth. " (107160548)

    Room clean & tidy, reasonably spacious, facilities basic but adequate and fully functioning. Pleasant staff. Early (non-cooked) breakfast delivered to room at 06.15 on the dot, as requested. Masses of parking space around building.

    Too warm! Radiators on all the time and valves seized so could not be turned off, or even down. Opening window didn't help much. Couldn't sleep well in stuffy atmosphere.

  • 8/10 Linda ( Vriendengroep - volwassenen) 

    van Edinburgh , GB  op  15 september 2008

    "We enjoyed our stay and slept well. We also had dinner in the restaurant which was courteously served and again - very good value." (107203519)

    Conveniently situated near M6, very good value for money. Staff helpful and friendly.

    On the second visit, a week after the first, the hotel was very busy and it was difficult to 'self-serve' at the breakfast buffet but no other quibbles.

  • 2/10 Anonymous ( Solo zakenreiziger) 

    op  14 september 2008

    The room was in very bad condition,the staff were very poorly trained and the food was discusting.

  • 3/10 Alison ( Solo zakenreiziger) 

    van Tidworth , GB  op  10 september 2008

    "This "place" cannot really be classed as a hotel. It reminded me of Cuba, because of the old, tired, dated and filthy conditions. Having travelled the world I am more than capable of slumming it, and for £25 it was a shocker!" (107160141)

    Staff genuinely felt sorry for me, given the state of the rooms. Up graded me to a slightly bigger but still dirty old room in the end - this was the third room!and can not be classed as an upgrade, just a bigger room. At least it was quiet enough to sleep!

    dirty carpets needed cleaning (could see toenails) sheets were covered in paint, in the other they were so thin they had a hole in it, they were dirty and smelt, had clearly been slept in and not changed. the pillows smelt and had hair on them. The duvet cover had an old stained cover on it and had no sheet between you and it, and also handn't been changed for some time, so each person using it would have it touching them! Cup had clearly visible cracks in it, bath towels were so old, worn, tatty and stained I would only use it for the dog. Curtains barely met, were uneven and very old.

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  10 september 2008

    Service and food good

    I asked for a non smoking room yet the room reeked of smoke. The bath towel was too small The toiloet was too close to the opposite wall

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  5 september 2008

    breakfast except the broken toaster

    cigarette smoke from some other bath/shower rooms entering my shower room through the broken exhaust fan. long check-in

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  24 augustus 2008

    "Comfortable enough, good value for money for those on a tight budget." (107153294)

    Nice to have a hairdryer and heater for bathroom. TV in good working order and good variety of channels. Plenty of storage. Shower remained good temperature. Location brilliant!

    Decor and colour scheme all needs updating. Need new towels. Needed to use extra blanket as bed-linen wasn't thick enough.

  • 7/10 Naome ( Familie met oudere kinderen) 

    van Swindon , GB  op  23 augustus 2008

    "ok" (108050700)

    staff good &nice meals

    asked to pay for our two children ,1 for food the other one as an adult sharing a room with someone.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  17 augustus 2008

    "For the price the stay at the hotel was ok. Not to be recommended for a weekend break or a special occasion. Would only stay there again if the room was at the back." (107136731)

    Food was good, room cleaned to a good standard.

    Room did not keep the traffic noise out. No Bar after 2 days Furnishing needs throwing away - well past there sell by date.

  • 10/10 Clare ( Jong paar) 

    van Burnham on sea , GB  op  12 augustus 2008

    "Very good" (107177262)

    Very pleasant staff

  • 8/10 Henry ( Solo vakantieganger) 

    van Tottenham , GB  op  5 augustus 2008

    "great." (108053845)

    polite and friendly staff members.

  • 7/10 Ffion ( Solo zakenreiziger) 

    van Newport , GB  op  23 juli 2008

    "plesent stay, shabby hotel, but to be expected as good price." (108031732)

    Good price! easy to find and good parking facilities, very smooth checking in and out and very plesant staff

    quite a shabby looking hotel on the inside, and in the room. Outdated and and worn, and i was FREEZING in the night (but thankfully there was an extra blanket!)

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  21 juli 2008

    "not applicable" (97812711)

    satisfactory

  • 5/10 Philip ( Vriendengroep - volwassenen) 

    van Manama , BH  op  19 juli 2008

    "Not bad for the money but overall not really happy." (108075640)

    Staff were very efficient and friendly. The breakfast food was of high quality.

    Some of the public parts of the hotel were in dire need of refreshing. Also the room was very poor. Old and dingy.

  • 4/10 Anonymous ( Jong paar) 

    op  14 juli 2008

    "not impressed with the room, a lot of dampness in the room, and very noisey" (108051285)

  • 5/10 David ( Groep collega's) 

    van Moutiers sur le lay , FR  op  4 juli 2008

    "A hotel that requires a massive "makeover" which would be almost impossible justify or recover. Expect to see clouds of brick dust rising ere long " (97799495)

    Low cost, close to where we needed to be.

    Only 2 members of staff working for hotel, others not worth the space. Room was badly smoke stained, the bathroom, in particular, had a streaked ceiling where attempts had been made to remove the cigarette tar. The stench of cigarettes initially caused retching Overall, a shabby hotel where most of the staff would be happier if their lives were not interrupted by residents. We didn't dare attempt the food.

  • 6/10 Anonymous ( Ander) 

    op  17 juni 2008

    "Adequate." (97939278)

    Price. Good shower. Accessibility.

    Room was very basic, and shabby, but everything worked.

  • 8/10 Pamela ( Volwassen paar) 

    van Milton keynes , GB  op  16 juni 2008

    "GOOD VALUE FOR MONEY" (97597587)

    the overall impression was good with all the staff very helpful

    ther were some areas that with a bit of TLC

  • 8/10 Robert ( Solo zakenreiziger) 

    van Kilwinning , GB  op  16 juni 2008

    "Excellent value as I had a package" (97914164)

    Location for city centre-- excellent Staff --very helpful Car park -plenty of room I had a special offer through UK hotels Online which was EXCELENT value for money Public rooms --good Restaurant very good Bedroom -basic but comfy bed and powerful shower

    Although clean the bathroom a litle tired

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  10 juni 2008

    outside green area

    tea making extra milk would be good

  • 5/10 Anonymous ( Volwassen paar) 

    op  28 mei 2008

    "I have stayed in the Norfolk many times before and know that in the back of the hotel the rooms are of a much better quality. However, the rooms in the front are very basic, antiquated, and very noisy, so in future I would always request a room at the rear." (97889114)

    Location, bar, comfortable bed, nice breakfast.

    Heating on full blast for the entire stay, so the room was too hot. There was an awful smell in the room. The toilet flush didn't work correctly. Had to keep the window open the whole time, so the room was very noisy due to the busy road outside. Room was very small and looked quite dirty in places.

  • 5/10 Jane ( Solo zakenreiziger) 

    van Brighton , GB  op  22 mei 2008

    "I would only recommend the hotel for a very cheap night's accommodation" (97878004)

    The room was the cheapest available but it really looked like this.The room was dark and tired

    Very small bathroom with only a shower and no hot water for the basin

  • 8/10 Alan ( Solo zakenreiziger) 

    van Swindon , GB  op  20 mei 2008

    "Overall a good pleasant hotel catering for a range travelers well situated for Birmingham city centre." (97811707)

    The room was a good size for a single, with a dressing table/desk big enough to fit a laptop and keyboard on. A comfortable chair and small table for viewing tv and the single bed was of an adequate size and comfort for a good nights sleep

    the colour scheam was a bit dark for me but as it was a smoking room I could understand it. Other than the premier rooms the internet is only available in the public areas, and you have to pay for it.

  • 3/10 Francis ( Solo zakenreiziger) 

    van Wareham , GB  op  18 mei 2008

    "Had I know what a poor state of repair the hotel was in before booking, I would not have come. I will make a point of never staying in this hotel again unless it has been completely refurbished. I cannot recommend any aspect of this hotel at all. Please spend some money on the hotel, it is in a deadful condition." (97277653)

    The Norfolk Hotel is tired and in need of complete modernisation. The room decoration was terrible, the towels and bed linen had holes in and were worn out. The double glazing is completely inadequate which made sleeping very hard due to the incessant road noise outside (the room was first floor at the front of the hotel). The TV worked but only just, poor picture and poor sound quality. The ensuite fittings were falling off the wall, the shower hose was in a poor state and the shower head bracket did not hold the shower properly. All in all a horrible room.

  • 8/10 David ( Solo zakenreiziger) 

    van Chippenham , GB  op  14 mei 2008

    "my message to you has already been expressed in my answers" (97002581)

    en suite facilities

    Needed renovation

  • 4/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  14 mei 2008

    Close to where we attended in evening and train station.

    The room smelt, unfresh and we quickly had to open the windows. The shower did not work. Staff did not seem happy and there was not welcome smile and any smiles hatsoever. Staff did not seem happy.

  • 8/10 Anonymous ( Volwassen paar) 

    op  14 mei 2008

    "When pulling up into the carpark I was a little put off by the outside appearance of the hotel compared to some of the others we passed along the Hagley Road. It looked a little shabby and run down but on entering was pleasantly surprised once inside. The room had everything you needed t.v coffee/tea making facilities and was clean. Very convenient for our trip to the NIA and only a short taxi drive away from the main hustle and bustle of the city centre. Not sure if I would stay again although good value for your money. You pay your money you make your choice so if you are on a budjet this is probably one of the cheaper options so give it a try." (97306118)

    In easy distance of the NIA by short taxi journey. Relatively close to all ameneties but far enough away not to be disturbed.

    The bed was very uncomfortable in need of a new mattress. Hotel looks a little tired in places and in need of some refurbishment. Overall was good value for money.

  • 8/10 Ian ( Volwassen paar) 

    van Stratford upon avon , GB  op  9 mei 2008

    "Generally a pleasant hotel and courteous staff" (97145500)

    The bedclothes were starting to look worn and were torn

  • 8/10 Michael ( Groep collega's) 

    van Newcastle , GB  op  28 april 2008

    the staff were very friendly helpful food was very good

    the shower needs up dating and the picture on the tv was like watching 3d tv poor reception on tv

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  22 april 2008

    shower[no bath];heating not on on arrival;in urgent need of redecoration;light switches out of reach [have to get out of bed to switch light off]

  • 7/10 Raymond ( Solo zakenreiziger) 

    van Lee-on-the-solent , GB  op  19 april 2008

    "This was a lower end of the market hotel BUT entirely fit for my purpose. The basic facilities (TV, shower, Tea and coffee making facilities, bar and restaurant) were available and acceptable." (97259134)

    Its proximity to where I wanted to be and to Birmingham Centre. Easy access

  • 8/10 Luca, ching-wen ( Solo zakenreiziger) 

    van Taipei , TW  op  18 april 2008

    clean, fair price, nice service, tasty lamb curry, and chicken tikka.I like it.

    every day English breakfast, good but changeless. and no internet facility in the room.

  • 4/10 Melanie ( Volwassen paar) 

    van Durham , GB  op  18 april 2008

    "The general decor of the hotel was poor and is in desperate need of refurbishment. I booked a double room and requested non smoking, a question which was again asked at check in. The room we were given had clearly been a smoking room and smelled terrible. The bed sheets and pillow cases had cigarette burns in them and should have been thrown away. The whole room made myself and my husband feel grubby, for all it had been cleaned - it was more the general feel and poor decor of the room and i didn't want to walk on the carpets in bare feet. The shower was too small that my husband was unable to get in it and the description of the room stated that our room was to have a bath and overhead shower but didn't. I am glad we only stayed the one night and I would not stay there again until a lot of money had been spent on refurbishment." (97300880)

    Staff were friendly and check in/out was easy

    Decor / bed linen / bathroom shower /

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  15 april 2008

    "I have stayed here several times before so I know it is not 'luxury' standard and that is no doubt reflected in the price, but I did feel that the hotel has been better on previous occasions. Although I was staying for reasons of work the cost of accommodation was not being met by my employer so for reasons of cost I would stay here again, but otherwise not." (97128505)

    Price, food, convenient location

    Staff rather offhand, towels in bedroom so old and frayed, so-called filter coffee after dinner (not included) had considerably less taste than the free instant sachets in the room. Also breakfast things not all out by the advertised starting time for breakfast (7am).

  • 3/10 Anonymous ( Volwassen paar) 

    op  14 april 2008

    "All we expected is that the hotel supplied a package that equalled the description on the internet. Our general view of the hotel was: A couldn't care less attitude from the reception staff.Chamber maids were ignorant.There was a lack of supervision from all staff in guiding guests to their correct rooms, as we had people knocking on our door at differant times of the night.We found this very annoying." (97772828)

    Suitable location for travelling into city centre by public transport.

    The overall cleanliness of our room was not upto our standards.Bed linen and towels were very grubby, and gave us a very uncomfortable feeling throughout our stay.

  • 7/10 Faisal ( Solo zakenreiziger) 

    van Colwyn bay , GB  op  13 april 2008

    Good value for money, very nice and friendly staff. good break fast. plenty free parking. Central location

    beddings and blanket were old and dirty. Towel had holes

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  13 april 2008

    it was poorly maintained.

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Bookmark met:

Wat zijn dit?