The Diplomat - Best Western, Llanelli

Aelybryn, Llanelli, SA15 3PJ
3   Hotel

Experience the luxury of the indoor health and leisure club and enjoy the good food. Trubshaws is a delightful intimate restaurant and enjoys an excel... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Peter ( Solo zakenreiziger) 

    van Macclesfield , GB  op  20 november 2009

    "It was satisfactory with no real problems" (108972226)

    Food was good. Service was efficient.

    The photograph of the pool was misleading. It is the smallest pool I have ever seen in a hotel.

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  4 augustus 2009

    "Really enjoyed the stay. Friendly staff who are there if you need them but don't crowd you. Lovely pool and spa facilities. Good location. Would recommend and use again. " (108227276)

    The pool was gorgeously warm and if you go first thing in the morning you can beat the crowds. Staff very friendly. We had a great room right at the top of the hotel with a superb view across Llanelli. Breakfast was informal and tasty. Would definitely stay again.

    We felt the room was slightly damp and channel 4 wasn't working on the TV, which was a shame as it's the main channel we watch and wanted to chill out in the hotel after a busy day. The menu displayed in the lift is completely different to that in the restaurant or bar, which was disappointing as the one in the lift was better!

  • 9/10 Anonymous ( Groep collega's) 

    op  17 juli 2009

    "Overall an excellent experience. Would certainly stay there again, or visit to eat in the bar, and would recommend to others. " (107840194)

    Room was quiet and beds very comfortable. Bar meals were excellent, and great value for money. Staff in the bar were very helpful in dealing with special requests, and the lounge was very comfortable.

    When we arrived, the receptionist was dealing with a long and complicated telephone enquiry and could not attend to us immediately. He was very apologetic, and it was not his fault, but perhaps some better arrangement could be made. The breakfast tables were too small to accommodate four, with all plates, teapots, coffeepots, toast racks etc.

  • 9/10 Anonymous ( Volwassen paar) 

    op  16 juni 2009

    "Very good." (107792829)

    Comfortable bed.Large room. Staff very helpful and friendly.Food very good - grill menu on Fr/Sat very good value and quality of food excellent. Plenty of parking space.

    No reading lights. Bathroom fittings a little dated but worked perfectly well.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  25 mei 2009

    "Very welcoming and comfortable after a long, tiring day." (107304956)

    Friendly, attentive staff, good standard of clean accommodation.

  • 9/10 Christopher ( Solo zakenreiziger) 

    van Great sutton , GB  op  9 maart 2009

    "Good nights sleep in a quiet hotel that is well run and with attentive staff. Always use hotel as base when working in the area." (107902109)

    Newly refurbished rooms are excellently fitted out, widescreen LCD tv and wireless and cable internet available free. Restaurant and bar snacks very good and reasonably priced.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Ian ( Volwassen paar) 

    van Preston , GB  op  7 februari 2009

    overall excellent, meals first class ,cleanliness excellent, staff extremely courteous, would definately return.

  • 9/10 Terry ( Vriendengroep - volwassenen) 

    van London , GB  op  14 april 2009

    "very pleasant " (107335003)

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  25 september 2008

    "Will stay here again when in the area" (107306703)

    Easy to find, friendly staff, fast internet service, good standard room

  • 9/10 Anonymous ( Volwassen paar) 

    op  19 augustus 2008

    "Really enjoyed our stay. Thankyou" (107190978)

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  7 augustus 2008

    "Good. Will (and have already) recommended it to other people. " (108066935)

    Staff were lovely, helpful and welcoming, room was really nice, and premises were clean and appealing. Comfy seats in the bar area, too!

    The internet malfunctioned which was problematic, and breakfast was OK but nothing special. Also, it would be nice if basic bar food/room service was available a little later. I arrived at 9:40pm having been delayed due to roadworks to find there was no hot food available, although the staff did offer to go and make me a sandwich if I wanted which was very appreciated!

  • 10/10 Nigel ( Solo vakantieganger) 

    van Winslow , GB  op  28 juli 2008

    "Very Happy" (108088820)

    Staff very helpful and friendly

    No temperature control in room so quite warm

  • 7/10 Richard ( Volwassen paar) 

    van Bristol , GB  op  1 juni 2008

    "The hotel staff where very friendly and attentive" (97948365)

    the room had been cleaned but the bath had not and there was a grease line. The line was still there on the second day even though the room had been serviced and i had written hello on the side of the bath in the grease but it was still missed along with the bath taps. Very odd as the bathromm apart from this was spotless

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  2 april 2008

    Room we were originally allocated was a twin (not a double) - the room we were put in was old, the heating didnt work, theres was a plastic sheet under the normal sheet on the bed !

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Sarah ( Jong paar) 

    van Shankill , IE  op  2 april 2008

    Clean, good food

    Check in tried to give us a twin, check out is FAR too early for a Sunday at 11am

  • 10/10 David ( Jong paar) 

    van Dublin , IE  op  2 april 2008

    "Nothing. I thought the information on the site was an accurate reflection of the Hotels amenities and qualities" (97709861)

    The room was excellent, spacious and clean. The staff were always helpful and accomodating. Room Service was promptly delivered and the bar staff were very friendly

    I was staying in the coach house, and the hotels wireless broadband didn't seem to have the range to reach it.

  • 5/10 Andrew ( Solo zakenreiziger) 

    van Bristol , GB  op  25 februari 2008

    "would not recommend this hotel if you want a good nights sleep. very good food, good use of the gym, and frendliy staff.lost my booking on arrival but we sorted it out after 25mins.lot of money for standard of the room. no internet access which was free but didnt work." (97163397)

    view from the room, the use of the fitness club, food was very good.

    Had room above the the bar, being kept awake until 3.00am - 3.30am, not very happy.

  • 10/10 Paul ( Solo zakenreiziger) 

    van Cannock , GB  op  16 februari 2008

    "Excellent people,food,beer,accommodation,only trouble was getting a parking space. Regards Paul bywater." (97033080)

    Everything

  • 8/10 Noelle ( Volwassen paar) 

    van Haslington , GB  op  13 december 2007

    "We were recommended your sister restaurant Langostinos and although the food was adequate, we felt rushed and more like in a fast food restaurant and the attitude of the Chef left much to be desired." (97947205)

    Dark quiet rooms

    No tea making facilities in room

  • 7/10 Alan ( Vriendengroep - volwassenen) 

    van Blackrock, cork , IE  op  12 december 2007

    "While the hotel accomodation was of a satisfactory standard the food ordered off the Bar Food Menu was awful!" (97875141)

  • 5/10 Robert ( Ander) 

    van Derbyshire , GB  op  8 november 2007

    "Poor due to lack of sleep due to the noise levels." (97305386)

    It was clean and the resturant staff were very good.

    It was the most noisy hotel i have ever stayed in, very strange, and the reception staff shrugged when i mentioned it to them!

  • 4/10 Anonymous ( Volwassen paar) 

    op  3 oktober 2007

    Dirty unchanged sheets

  • 6/10 Anonymous ( Volwassen paar) 

    op  16 mei 2007

    "Ok for one night. Poor restaurant service was a disappointment." (99120620)

    Building, room cleanliness and Presentation.

    Slowness of meal.

  • 6/10 Anonymous ( Volwassen paar) 

    op  16 mei 2007

    Big room, bathroom, good TV.

    Carpets dirty, toilet flush faulty (hotel made aware and fixing), no hot water in evening.

  • 4/10 Robert ( Jong paar) 

    van London , GB  op  30 april 2007

    "All I will say about this hotel is thank goodness I happened to have a pair of earplugs with me or I would never have got to sleep. A rock band playing in one room, someone playing bongo drums in the bar, a karaoke going on somewhere else (who wants to hear Angels at 2am, no matter how good the singer?) and a persistent whining coming from a ventilation grille in the room...sorry, but while the staff were very obliging, the management need to decide whether they are running a hotel or a pub." (99502677)

    good shower

    noisy

  • 4/10 Martin ( Volwassen paar) 

    van East grinstead , United Kingdom;GB  op  24 maart 2007

    Food

    Shower had no Hot Water at any time

  • 7/10 Gwyneth ( Volwassen paar) 

    van Pontypool , United Kingdom;GB  op  31 januari 2007

    "As CAMRA members we would like to have seen real ale in the bar Shower caps would be useful Very well signposted from main road. Comfortable beds -if a bit short." (99989217)

    Large rooms well furnished,Pleasant hillside position. Imagine it would be lovely sitting on balcony on a summer evening. Very helpful young man who checked us in.

    Expensive)especially as breakfast not included Asked for a quiet room and they put us next to the entrance so all night people were leaving the restaurant and talking outside our room

  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  5 december 2006

    The twin room was big and comfortable and there was a modern feel due to little details such as a flat screen TV and also due to the newly refurbished bath/shower room.

    There could have been a brighter light for the mirror in the bedroom, but other than that I have no complaints.

  • 10/10 J ( Vriendengroep - volwassenen) 

    van Banbridge , United Kingdom;GB  op  31 oktober 2006

    "fine hotel ,well situated on edge of town. Very helpful staff and quiet at night." (3305462115)

    clean and modern

  • 5/10 Anonymous ( Volwassen paar) 

    op  30 augustus 2006

    "Main reception was unattended and with dirty crockery on desk when we arrived. No sign to say where alternative check in. Leisure complex was not open or available for use until after 8.05am saturday, not good for early morning dip. Building work on leisure comples should really be sorted out of season, not a bank holiday weekend. Restaurant was not open for evening meal on saturday night. Food served on saturday night in carlton suite: carvery not very good, a la carte ok, breakfast on sunday in cartlton suite was very poor. Stay was spoilt by non attentive staff and inadequate information. We were unaware that a special music weekend was on and this may have had some bearing on the poor service, however this was only for the sunday and we in fact checked out on sunday morning. A pleasant hotel let down by lack of good management!!" (3305273095)

    Room was pleasant.

    Bit noisey.

  • 9/10 Anonymous ( Groep collega's) 

    op  19 augustus 2006

    Room appeared to be new, very comfortable bed

    Nothing

  • 7/10 Anonymous ( Jong paar) 

    op  17 augustus 2006

    "A sample menu would have been nice to see and being told there was building work going on would have been good. We were a bit disapointed that the changing rooms to the gym were cramped and in poor condition but I guess thats what the bulding work was for." (3305148420)

    Clean and Spaceous rooms

    Food very expensive

  • 4/10 Philip ( Volwassen paar) 

    van London , United Kingdom;GB  op  24 juli 2006

    "To be honest, we have stayed here before and never really rated it, but there is very little hotel accommodation in Llanelli, and that gives the two major hotels a monopoly situation. At least this time it was quiet (on a prior stay we were kept awake until 2.00 am by a wedding reception disco). The hotel sums up the town - seen better days. If visiting this part of the world we recommend staying in Swansea if you like a lively place, or Carmarthen for a peaceful experience" (3305021579)

    Nice and quiet

    The room fittings were shabby (for example, some of the drawers were falling to bits). TV reception (only standard 5 channels) was poor. We asked for a wake-up call that never materialised. No information about room service in the room.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  18 juli 2006

    "VERY HAPPY WITH OUR STAY AT THIS HOTEL AND WOULD DEFINATELY STAY THERE AGAIN." (3304794371)

    CONDITION OF HOTEL FACILITIES AND FRIENDLYNESS OF STAFF

    ONLY PARKING FACILITIES- DIFFICULT TO PARK DURIMG ATTACHED SPORTS CENTRE OPENING HOURS

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  10 juli 2006

    "Ok but not worth " (3304979812)

    Good breakfast and parking

    Broadband didn't work - not helpful at all on a business stay. Bed was terrible and noisy. Checking out took an eternity as it was all done by hand - this is 2006 and PCs aren't expensive!

  • 8/10 Anonymous ( Ander) 

    op  4 juli 2006

    "Restaurant was pleasant to dine in and the staff very helpful throughout and friendly. Checked whether we were dining that nightand whether we wanted a paper or a call.Clear instructions to the room. Previous places stayed in just left the info in the room and did not bother to have this personal touch." (3304897247)

    clean

  • 4/10 Anonymous ( Volwassen paar) 

    op  3 juli 2006

    "Over priced for the accomodation - otherwise see above" (3304881679)

    quite a large room

    room dark and one window sealed-up so you couldn't open it, thus hard to get a cross-flow of air. Very few milk cartons provided in the room. Corridors very hot. Should have pots of tea at breakfast rather than requesting a cup at a time.

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Recent bekeken hotels

Bookmark met:

Wat zijn dit?