Heywood Mount, Tenby

Heywood Lane, Tenby, SA70 8DA 4

This hotel with spa leisure suite stands in one acre of mature grounds, only half a mile from Tenby's golden beaches. Heywood Mount is a spacious, com... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Clifford ( Man/man of vrouw/vrouw paar) 

    van Ramsgate , GB  op  22 augustus 2009

    "genrally good and the staff were very helpful" (108477807)

    Room, food

  • 7/10 Anonymous ( Volwassen paar) 

    op  14 augustus 2009

    "Fine" (107400299)

    Food was very good - although little bit expensive Spa was ok - bit small

    Room needed some repair - shower was broken

  • 7/10 Donna ( Familie met oudere kinderen) 

    van London , GB  op  10 april 2009

    "The staff were so lovely and accommodating that they helped make our stay a very happy time. " (107414030)

    All staff were absolutely charming and very helpful. This included those on Reception and all waiting staff. Breakfast was delicious as was room service. Room and hotel were clean.

    Felt hotel was overpriced, not sure I would agree with the four star rating. We had two single beds pushed together, the power switch fell off when we tried to activate it, the safe wouldn't work, the porch door wouldn't lock and we had no drinking water in the room. Also think it should have been clearer before hand that young children could not use the pool, as this would have affected our choice.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Mark ( Volwassen paar) 

    van Bridgwater , GB  op  17 maart 2009

    "very pleasent" (107864895)

    swimming pool,jacuzzi,sauna,bar room all excellent

    room was too close to reception so heared people coming and going!

  • 10/10 Reanne ( Jong paar) 

    van Swansee , GB  op  1 september 2008

    "we had a great time there, are yong daughter age 2 has also made welcome by everyone there. we had good access to the facilities and wonderfull food." (107232988)

    everything was lovely, clean and service was great

  • 9/10 Nicholas ( Volwassen paar) 

    van Morden , GB  op  19 augustus 2008

    "Very good weekend, will use again. " (108091630)

    very clean, excellent staff. Well maintained, good location.

    not enough notification when the bar/restaurant facilities were being used for a function/wedding etc. The same morning is not good enough. Should be told either at check-in or by email prior to check-in, so plans can be scheduled.

  • 8/10 Tina ( Jong paar) 

    van Aylesbury , GB  op  23 juli 2008

    "enjoyable just a shame about our evening meal situation" (108002461)

    hotel very clean, room very clean staff very nice

    As there was a wedding on that weekend the dining room was closed & we had to eat in a very small room which wasnt very nice, as our meal was expensive thought some disc would have been on offer due to situation

  • 7/10 Robert ( Volwassen paar) 

    van Coventry , GB  op  16 juli 2008

    "Nice hotel that should tell guests a wedding is on when they book or not have other guests staying other than the wedding party. On booking in first thing said to us was we would not be disturbed by the wedding, this seemed to be the standard greeting, a worry. Drunken wedding guests by room patio windows" (108059529)

    Nice position - good size room

    Wedding on same night - very very noisy - feeling of not being wanted - no car parking due to wedding guests

  • 10/10 Susan ( Volwassen paar) 

    van Liverpool , GB  op  2 juli 2008

    "Excellent." (97829920)

    Our room was superb. My husband and I had an excellent short break. The staff were very friendly and helpful. Restaurant excellent. Would most certainly book again.

  • 10/10 Anonymous ( Volwassen paar) 

    op  29 april 2008

    "The hotel was recommended by a collegue who travels extensively in this country with his family - we in turn would highly recommend the hotel to friends and family. We did not realise there was a Gym and Pool and will defnitely use it the next time we stay." (97243127)

    location - cleanliness - facilities - food - helpful staff

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Adam ( Jong paar) 

    van Ebbw vale , GB  op  2 april 2008

    "i would have liked to have known that there was a function all ready booked at the hotel as this made us feel a bit out of place but other than that, it was a great stay." (97936787)

    it was very clean and the receptionist was very friendly!

    lack of parking spaces, granted there was a wedding on but i still had to park in the rugby pitch.

  • 6/10 Lynn ( Volwassen paar) 

    van Brecon , GB  op  27 maart 2008

    "The meals were very good, but extremely expensive. The grounds were a disappointment, I think there were five lamposts in the central garden, four leaning at an angle and one on the ground. Although we enjoyed our stay, I would not return, it was extremely expensive for what was, in reality, a sub standard hotel." (97567965)

    The staff were great & very healpfull

    We complained about spot bulbs hanging on wires from the ceiling, we were told someone would come to fix it, no one came.

  • 10/10 Mark ( Solo zakenreiziger) 

    van Gloucester , GB  op  7 maart 2008

    bathroom floor slippy

  • 9/10 Anonymous ( Volwassen paar) 

    op  3 januari 2008

    "We felt that the on-line information about the hotel was very specific and clear. It fulfilled our expectations in every way. The food was very good and all of the staff very pleasant and helpful. The hotel was very warm and welcoming." (97658941)

    The accommodation was comfortable, well planned and very clean.

  • 9/10 Beverley ( Volwassen paar) 

    van Bridgend , GB  op  13 november 2007

    "The staff were friendly and efficient. The food in the Hotel restaurant was first class.Overall a most enjoyable experience." (97764192)

    Well presented, comfortable and homely.

    Nothing

  • 10/10 Anonymous ( Volwassen paar) 

    op  29 juni 2007

    "A friendly relaxing break with the bonus of having leisure activities and close to the town centre." (99061431)

    Well situated. Good facilities friendly staff.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Graham ( Volwassen paar) 

    van Notts , GB  op  19 juni 2007

    "A very nice hotel situated in a pleasant location approx 20 mins walk from centre of Tenby quite a steep hill both ways taxi fare " (99649879)

    Spacious room well equipped with modern facilities recently upgraded to high standard.

    Room not adequately serviced for part of stay.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Gary ( Volwassen paar) 

    van Pewsey , GB  op  7 juli 2007

    Overall space

    Decor, TV in outer room and poor housekeeping (bed never made well)weak shower

  • 5/10 Oskar ( Vriendengroep - volwassenen) 

    van Perchtoldsdorf , Austria;AT  op  25 juni 2007

    "Sch" (99271123)

    Zimmer und Geb

    Spa

  • 7/10 Anonymous ( Volwassen paar) 

    op  21 juni 2007

    Friendly staff, good breakfast.

    Room overlooking the dustbin, which could be put away. Evening meal good, but pricey.

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  11 mei 2007

    "good value for money!" (99198442)

    cleanliness, easy to reach, good starting point to discover Pembrokeshire

    no chairs to relax after the swim, sauna or spa - I had to go back to my room

  • 8/10 David ( Volwassen paar) 

    van Maidenhead , GB  op  3 mei 2007

    "A nice hotel in a quiet location. Quality fittings and feel. Very friendly and helpful staff and management. A pleasant pool, jacuzzi, sauna complex and a small gym. A good breakfast ( but would have liked Earl Grey tea - not available!). We very much enjoyed our stay. On the downside the bar is very poorly stocked - only slimline tonic and only diet pepsi - no good for me since I have an allergy to the sweetener in diet drinks. Poor range of bottled beers and spirits also. Not what you expect from a low grade pub never mind a hotel of this standard. On the one night we ate in the food was of a poor standard and only table d'hote was on offer - the a la carte had been withdrawn. We ate out the second night! However, other guests had found the food OK previously - so I would give them a second chance." (99610902)

    A good sized room, nicely furnished, with a balcony/terrace to sit out and views of a pleasant garden

    The minibar had a strange range on offer - only alcopops(vodka/lemon), wine, coke, budweiser. A more normal contents would have been appreciated

  • 7/10 Anonymous ( Jong paar) 

    op  2 mei 2007

    "The hotel and staff were excellent except for the breakfast waitresses - their English was poor and their overall manners very poor. Priot to visit advised to book massage and facials in advance" (99197463)

    Very clean, very friendly and staff very polite and helpfull

    Waitresses at breakfast - like Fawlty Towers. Prevented us from booking dinner for Saturday Night (curry down town again)

  • 9/10 Wallace ( Volwassen paar) 

    van Birmingham , GB  op  2 mei 2007

    "very pleased." (99792229)

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 april 2007

    A pleasant stay. Room,service & food all good.

  • 9/10 Christopher ( Jong paar) 

    van Blackwood , United Kingdom;GB  op  28 februari 2007

    Friendly staff, nice suburb location, quiet

    Not enough staff on duty

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  24 oktober 2006

    "The hotel was welcoming and the staff were responsive and helpful. The room was good and better than some more expensive hotels." (3305333859)

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  14 september 2006

    "Some distance to walk from the train station. (around 1 km). Great place; both the hotel and the suroundings of Tenby city." (3305199812)

    Quick check-in and check-out. Your room-card can be used to open main door when its closed after 10pm. SPA services available. Helpfull staff.

    Not very central location (Not a problem to me). Noisy WC (Dropping water).

  • 8/10 Anonymous ( Volwassen paar) 

    op  25 augustus 2006

    "As we were staying for 3 nights, the hotel provided a comfortable base to see Tenby and the surrounding area. You could come and go as you pleased.The fact that the swimming pool / sauna/gym only opened at 8am was a dissappointment as we needed to be having breakfast then to make the most of our days,consequnently we could only use the pool once." (3304881938)

    Clean, comfortable bed,Good choice for breakfast.Friendly staff in dining room.

    Choice of coffee and milk in room.

  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  31 juli 2006

    Staff, rooms, food and leisure facilities

    Nothing it was fantastic

  • 7/10 Keith ( Volwassen paar) 

    van Gloucester , United Kingdom;GB  op  26 juli 2006

    "I did not accurately find out the location of the hotel; the walk to the town/beach was down then up a hill (about half an hour), however, this did not present a problem to us. I was not aware that there are 2 standards of rooms; I would have paid the extra cost for the more modern bedroom if I had known." (3304935124)

    On the whole staff were accommodating and friendly. The breakfast was good and efficiently served.

    The bedroom was adequate and the bed was comfortable. The shower left a lot to be desired. It was electric with a poor water flow, which did not allow you to cool the water temperature.

  • 7/10 Gillian ( Volwassen paar) 

    van Cardiff , United Kingdom;GB  op  26 juli 2006

    "Wouldn't really say this was a 4* hotel, more like a 3* - rather dated, needs modernising, but the pool was a bonus. Very friendly & helpful staff. The standard of food was excellent,well presented and delicious.A bit of a walk downhill & uphill to the town, would probably try to be more central next time." (3304991429)

    We liked the spa/health centre - main reason for booking.

    Didn't like the decor of the hotel...too many clashing wallpapers, some rooms had 4 different varieties in them!

  • 5/10 Philip ( Jong paar) 

    van Bury st edmunds , United Kingdom;GB  op  22 juli 2006

    "This hotel is starting to show its age with a general feel that most of the facilities in the rooms are well past their best. I dont think it is too much to ask that the bed in a hotel room is comfitable and doesnt wake you everytime you roll over in your sleep, Or that the shower has a resonable amount of pressure and take what seems like an age to warm up. This aside the staff were very pleasent and the breakfast was of exelent quality. This hotel is also further away from tne town than it advertises." (3304994121)

    The room was small, The shower had very little pressure, The tv only had 4 channells 1 of wich was s4c wales and the bed made a great deal of noise with the slightest movement. The staff were friendly and helpfull and the food was of a high quality.

    The very poor bed and the low water pressure in the shower.

  • 8/10 Peter t ( Volwassen paar) 

    van Derby , United Kingdom;GB  op  12 juli 2006

    "We had hoped to take advantage of a swimming bath and a jaccuzi. Being elderly and very out of shape meant that we would not face the (imagined) ordeal of using such a facility situated at the main entrance to the dining room and exposed to public view through glass doors on the main corridor. - our loss, but then everyone doesnt like to be on view (at our age). A more intimate facility would have been appreciated." (3304932939)

    ground floor room (access) Very clean (recent refurb) everything worked. excellent drawer space. Bath.

    lack of comfortable chairs in bedroom,

  • 6/10 Con ( Volwassen paar) 

    van Bristol , United Kingdom;GB  op  12 april 2006

    "The hotel was adequate but over priced. Apart from the pool, the facilities in a " (3304506029)

    SPA facilities

    Poor bathroom facilities and really poor water pressure in showers.

  • 9/10 Victor ( Volwassen paar) 

    van Bristol , United Kingdom;GB  op  6 april 2006

    "We thoroughly enjoyed our stay which is entirely due to the hotel facilities. We were a little concerned on our arrival to see that there was a wedding in full flow. This initially caused a small parking problem but soon settled down. The wedding did not interfer with our facilities and no disco noise etc was evident during the evening. There were no dinner facilities on the first evening, presumably because of the wedding (perhaps we should have been told of this on booking). However there were plenty of good restaurants, bistros etc in Tenby. The overall cuisine including breakfast and dinner was excellent. All the staff were obliging, courteous, friendly an smiling. Nothing was too much trouble. The leisure centre was again first class." (3304409381)

    A very good, comfortable and clean hotel with first class attention from the staff. Excellent food.

    In respect of our visit - nothing. Everything was first class. There was a minor problem with the bathroom lock knob falling off but that was rectified as soon as we reported it.

  • 9/10 Anonymous ( Jong paar) 

    op  29 maart 2006

    "The hotel was a very good high standard hotel, with staff that would go out of there way for you. i would most deffinitly be going back in the summer." (3304429291)

    How clean the room was.

    none it was really good all round.

  • 10/10 Ian ( Jong paar) 

    van Northwich , United Kingdom;GB  op  1 november 2005

    "The overall experience was very good, I would recommend your hotel to friends and colleagues in the future and I will be coming back to stay." (2841638)

    it was very tidy, good facilities, friendly staff

    not impressed with having to book the evening meal, I would have expected to be able to just turn up and be served.

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