Best Western Ripon Spa Hotel, Ripon

Park Street, Ripon, HG4 2BU
3   Hotel

Offering good Yorkshire food, real ale, log fires and traditional hospitality, the Ripon Spa Hotel is within easy walking distance of Ripon city centre, 20 minu... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 4/10 Anonymous ( Volwassen paar) 

    op  15 december 2009

    "Did not enjoy our stay Can hoestly say it was the poorest hotel I have stayed at in the UK." (108408748)

    breakfast was good

    Rooms were dated and smelled musty, as did the hotel. Duvet covers were old and needed a good ironing.Staff on reception were not very helpful.Did not have an evening meal due to a private function taking up all the tables in the dining room.

  • 10/10 Christine ( Volwassen paar) 

    van Newcastle on tyne , GB  op  22 november 2009

    "very nice indeed.Will stay here again." (108201547)

    excellent facilities,helpful staff.

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 augustus 2009

    "all staff were very nice and helpfull." (108180979)

  • 5/10 Anonymous ( Groep collega's) 

    op  1 augustus 2009

    We felt as though the rooms were not worth the money that we had paid for them and we were expecting a higher standard!

  • 7/10 Kam wah ( Solo zakenreiziger) 

    van Wallsend , GB  op  28 juli 2009

    "Bad, as I did not get a early good night sleep." (108190946)

    Good service from the staff.

    The noise from the hall was unbearable. I stayed for 2 nights and for both nights, the music did not stop till midnight. This is bad as I have to go to work first thing in the morning of Saturday and Sunday.

  • 8/10 Peter ( Volwassen paar) 

    van Lytham st annes , GB  op  20 april 2009

    "we enjoyed our stay very much except for the breakfast time fiasco to which we made the hotel aware of" (107758410)

    pleasant staff good service hotel kept warm whilst very cold outside

    contractors staying in hotel took preference over guests at breakfast to be served also were dressed in thier dirty work clothes a bit off putting

  • 8/10 Keith ( Volwassen paar) 

    van South shields , GB  op  30 maart 2009

    "We enjoyed the short stay and would have no hesitation in recommending this hotel to friends. We would definately book again." (107976507)

    The room was a good size and clean. It was well heated. Breakfast was excellent and the satff were very friendly and helpful. The hotel is well situated in relation to the town centre.

    The bathroom door didn't close properly because the top hinge was hanging off. The BBC channel on the television was virtually unwatchable due to interferance and crackling.

  • 4/10 Anonymous ( Groep collega's) 

    op  10 maart 2009

    "As we were only there for one night, it was o.k. and we were with friends on a social weekend." (107645347)

    The food in the restaurant on Saturday evening was good and the staff were very efficient. Breakfast on Sunday, however, was a different ballgame. Service was slow and we had to constantly wait for the buffet to be replenished thus leaving our other food cold when it arrived.

    The hotel was being refurbished at the time which came as a bit of a shock when we first walked into reception. Having booked this break as a 'get away from it all' night, it was disappointing to be amongst dust sheets, paint smells and disorder. I think we should have been advised at the time of booking that these refurbishments were taking place.Having said that the hotel was certainly in need of refurbishment and our rooms were pretty basic and dowdy.

  • 5/10 Kenneth ( Volwassen paar) 

    van Southport , GB  op  25 februari 2009

    "The decor was tired in need of decoration, but keep its charm. The grounds had alot of "dog poo" all over. Would stay again if it was done up!" (107321866)

    Good location, large car park, nice size room, first breakfast was good, clean and tidy.

    Car alarm going off every few minutes during our second night also other guests near bye running up and down the corridor in the early hrs, this was part of the wedding that was going on, the wedding party did not concern us as we where warned that a wedding disco would be going on. The Hotel put us far away from this. The second breakast was poor due to the volume of people, food was running out with long "Q's" and it would just run out before you could put it on your plate.

  • 8/10 Colin ( Familie met jonge kinderen) 

    van London , GB  op  19 februari 2009

    "Enjoyable." (107439562)

    Excellent location. Great breakfast.

  • 7/10 Jo ( Volwassen paar) 

    van Cheswardine , GB  op  17 februari 2009

    "HOtel is set in very plesant surroundings however external and internal decor was a little tired not reflective if internet site. This aside accomodation was adequate and clean however problems encountered regarding meals has not endeared us to return." (107436139)

    Receptionist was Polite, efficient and informative. Hotel staff were in general helpful.

    Resaurant at Hotel was of mixed standards.First night booked a meal my parteners meal was adequate however my meal was highly salted and totally not to my liking when the meal was returned there was no difference- Hotel refunded charge for this. Buffet breakfast day 2 arrived 30 minutes before end of service. Toast was cold and of various degrees of cooking time. Cost of full english was included however on arrival 3 other tables asked for replenishment of food which arrived at differing times and by the time others before us had served themselves there was not enough for us or others.

  • 10/10 Gillian ( Volwassen paar) 

    van Isle of mull , GB  op  16 februari 2009

    "Perfect in every way." (107332933)

    Clean and tidy beautiful building in good order. Very friendly staff in a relaxed atmosphere with wonderful service and an astoundingly good breakfast. We will return.

  • 9/10 Anonymous ( Volwassen paar) 

    op  3 februari 2009

    "other than the hotels dog good but not everyone likes dogs" (107671606)

    nice ambiance

    dog in area of food and or tied to the bar rail at one point escaped and ran around the bar whilst people ate (in the turf bar)

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  26 januari 2009

    "Comfortable" (107543624)

    Lovely garden. Very close to public swimming pool.

  • 8/10 Anonymous ( Volwassen paar) 

    op  23 november 2008

    "It was adequate for the night " (107467821)

    Staff very friendly and helpful. My wife was very happy with the cleanliness especially of the bathroom Quiet although only a short walk from City Centre

    Breakfast was dissapointing. Sausages insufficiently cooked and then eveything else was mediocre For me the bathroom was cramped, bath narrow and difficult to get into due to position of shower glass.

  • 10/10 Nigel ( Volwassen paar) 

    van Batley , GB  op  20 november 2008

    "good value, nice room , friendly staff , no problems at all" (107635204)

  • 5/10 Anthony ( Volwassen paar) 

    van Chalford, stroud , GB  op  18 november 2008

    "Pretty dreadful for £90! Stayed at a Travelodge the night before for £29 - many times quieter, much better bathroom, cleaner and less tired environment. Much, much better value, even without breakfast (which was pretty average anyway in Ripon!)" (107314462)

    Staff helpful and attentive, reservation system works well.

    Noisy - not just the party that was going on (told it would not affect us -it did), but a dog barking endlessly at 12.30am, heavy footed person upstairs woke both of us in the early hours. Shower was the kind found in B&Bs - dribble of electrically heated hot water. Tired, fading, old decor. Nobody loves it!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 oktober 2008

    "Have stayed here 3 times now - always up to expectations." (107870991)

    Well-run, family-owned hotel, with very good facilities.

    Hotel shows its age in one or two areas, but not where it matters, such as bedrooms, dining room, bar, garden, etc.

  • 9/10 Anonymous ( Volwassen paar) 

    op  24 september 2008

    "Enjoyable stay with an excellent Wedding Reception" (97930261)

    Overall standard good, with attentive staff.

  • 8/10 Eddy ( Ander) 

    van Royston , GB  op  29 augustus 2008

    "enjoyable hotel, very convenient for the town." (107129326)

    Relaxing hotel ,nice and quiet,very traditional

    Bit tired in places,roadworks in Ripon cause havoc to travel plans but not the hotels fault.

  • 9/10 Robert ( Vriendengroep - volwassenen) 

    van Burlington on , CA  op  26 augustus 2008

    "Very nice location and people" (108080768)

    Trouble finding place because of roadwork disrupting main direction provided by web. Very helpful staff to "guide" me in while driving.

    Need new directions on web while roadwork in Market Square.

  • 8/10 Anonymous ( Volwassen paar) 

    op  5 augustus 2008

    "very good and comfortable." (108014182)

    food and staff attentiveness. comfortable bed.

    more drins making faciliites would have been better, but i am sure had we asked it would not have been a problem

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  24 juli 2008

    "Good." (108025743)

    could take the dog. Lovely garden out the back for chldren and dogs. nice quiet room at the back very friendly to our child. No problem getiing food for him when required. Very helpful helpful in finding out about swimming times for us.

    road works meant the instructions on the website to get the hotel were wrong, so it took us 30 minutes to find the place when we arrived, a bus of older people had arrived. We were going to our room the same time as them. Most of them -three rooms around us-- could not operate the keycard, and we helped them. I suggest more help for older people who may not be able to use such things. No food available for adults until 7pm-we arrived at 5pm.

  • 9/10 Ron ( Ander) 

    van Burnham on sea , GB  op  17 juli 2008

    Very good Room and the Food and Service was also very good. With helpfull and friendly staff.

  • 8/10 Anonymous ( Jong paar) 

    op  7 april 2008

    "The rooms were clean, presentable and comfortable, staff were all very friendly." (97913928)

    The room we were allocated was quite and clean and no noise.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    "Good location for city centre & surrounding tourist attractions. Excellent breakfast in pleasant surroundings. Ample car parking. Friendly healpful staff. Small lift!!" (97500188)

    Spacious room with good view.

    Loud intermittent noise from plumbing/air conditioning unit.

  • 10/10 Susan ( Volwassen paar) 

    van Warrington , GB  op  23 februari 2008

    The light and airy accommodation, with full length window and views over the lovely lawn. The room was clean and comfortable. Friendly atmosphere.

    The noisy plumbing.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Ray ( Vriendengroep - volwassenen) 

    van Enniskerry , IE  op  6 maart 2008

    "Comfortable Hotel with good sized rooms and very comfortable beds. It could do with a make over, but it is a genuine hotel run by experienced staff who really seem to care. An excellent breakfast was served in the grand very well appointed dining room and our party of six agreed that it was one of the best hotel breakfast ever enjoyed." (97393309)

    Older, mature but comfortable hotel. Excellent Breakfast served by very pleasant staff

    It could do with a make-over. Spa in the name infers thatthere is Spa type facilities in house--which is not the case. The Spa refers to Edwardian Swimming Baths which are down the road 200 metrs.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  5 maart 2008

    "Very amenable and helpful reception staff. Breakfast food and service of the very best standard." (97873845)

    Ground floor room to meet my request which was comfortable, clean light and airy with a decent view across the gardens.

  • 8/10 Stephen ( Solo vakantieganger) 

    van Measham , GB  op  5 maart 2008

    "Slendid period hotel in reasonable state of repair. Friendly couteous and helpful staff. Good breakfast buffet. Clean and reasonably well maintained accommodation. Was pre informed of events in the hotel. eg wedding reception till late. Internet access a good thing but should have been informed of the need for a login ticket on check in. Could do with some refurbishment but generally good. Enjoyable stay. Lovely formal gardens" (97878434)

    Clean, comfortable, good facilities

    Some maintenance required. Stained lino, roller blind faulty, duirtty windows.

  • 10/10 Anonymous ( Jong paar) 

    op  27 februari 2008

    Huge bathroom, comfortable beds, excellent staff

    This is rather small and picky but the outside could do with a lick of paint and the display cabinets in the foyer could do with a refresh-displaying Xmas stuff in Feb wasn't too relevant!

  • 9/10 James ( Volwassen paar) 

    van Kilbirnie , GB  op  4 januari 2008

    "Overall our stay was extremely enjoyable. The food in the Turf Tavern was excellent, and the evening receptionist was very helpful, giving us information about the city." (97273331)

    Clean, Well heated and comfortable. Excellent breakfast.

    The bath plug did not fit properly and kept coming out while we were bathing

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 december 2007

    Our accomodation was clean and very acceptable, the hotel had arears that could do with a minor amount TLC, but the cosy open fires and comfy armchairs in the lounge made up for this in abundance.

    Our room had a noisy piping system after flushing the WC. But needless to say this was only a minor problem.

  • 7/10 Thomas ( Volwassen paar) 

    van Tarporley , GB  op  16 december 2007

    "Our stay was pleasant and we found the staff generally friendly and efficient particularly in the restaurant. Initial impression of the hotel was not good as the reception area had a tired appearance and the small bar was cold and not very welcoming, though it has to be said it was a very cold two days." (97974965)

    Bedroom accommodation was good and the beds comfortable.The bathroom was clean and well appointed.

    Nothing

  • 6/10 Anonymous ( Volwassen paar) 

    op  11 december 2007

    "Wwe wanted somewere fairly central in Ripon and we got that" (97079662)

    The staff and the location of the hotel

    The bedroom was small and porly decorated. The shower was very low powered

  • 8/10 Alan ( Volwassen paar) 

    van Dunfermline , GB  op  8 oktober 2007

    A traditional hotel, with facilities brought up to modern standards.

  • 9/10 James ronald ( Volwassen paar) 

    van Stevenage , GB  op  2 augustus 2007

    "An elegent hotel showing some signs of its age but with an excellent staff. The breakfast was very good served in chaffing dishes in a beautiful dining room. The gardens are splendid and very well maintained. Ripon is a nice town and the hotel is nicely located only a short stroll from the market square. The Hornblower at 9pm is a must." (97279086)

    The large bedroom was comfortably furnished and the four poster bed was superb. Bathroom fittings were very good.

    A minor detail. The door hinges squeaked

  • 9/10 Vanya ( Man/man of vrouw/vrouw paar) 

    van Burgess hill , United Kingdom;GB  op  16 juni 2007

    "I first stayed at this hotel 28 years ago and was delighted to find the same comfortable accommodation, friendly staff and excellent service." (99032753)

    an excelent standard of service which is not often found in large, modern hotels

    there was no water in the cold water tap in the bathroom.

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