Osterley Park Hotel, London

764 Great West Road, London Heathrow Airport, London, TW7 5NA 3

Dit AA 3 sterren hotel ligt op 6 mijl (9.7 km) van de Londense luchthaven Heathrow en op 10 minuten lopen van het metrostation Osterley (Piccadilly Lijn). <... more

 

£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
6/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Anonymous ( Groep collega's) 

    op  9 november 2009

    "Acceptable but with a little effort it could easily be made good." (108331321)

    Good value at discounted room rate. Food excellent (indian)

    Pub and restaurent layout and access a bit obscure. Restaurant and restaurant staff could be better presented. Shortage of menus and limited wine available. Evidence of builders materials in car park.

  • 6/10 Anonymous ( Jong paar) 

    op  28 oktober 2009

    "Only spent a small amount of time at the hotel, room was reasonable and we got a good nights sleep" (108125373)

    Staff were very helpful. Sorted out a taxi for us straight away and checked to see if the taxi was still on its way in the morning

    Light didn't work in the bathroom of the room we stayed. The tv remote had no batteries. The breakfast was quiet poor for the price paid, the continental didn't have much choice and the english breakfast was made with poor ingredients

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  23 oktober 2009

    "Zimmer in sehr schlechtem Zustand,Lärmbelästigung bis spät in die Nacht durch ständig feiernde Inder und Pakistani" (108599029)

    freundliches Personal,zuvorkommend beim beheben von Problemen

    Zimmer in sehr schlechtem Zustand, bei Bettenwechsel keine Wechsel der Decken und Kissen nur neue Laken, Sauberkeit läßt zu wünschen

  • 7/10 Damon ( Man/man of vrouw/vrouw paar) 

    van Maesteg , GB  op  20 oktober 2009

    "relaxing in evening" (108247054)

    bed was comfortable

  • 7/10 Anonymous ( Groep collega's) 

    op  11 oktober 2009

    "excellent value for money" (108282802)

    room and guest facilities were fine.....comfortable room

    cant believe no attempt was made by the staff to stop and curtail the excessive loud noise and mayhem that occurred for about 2 hours in the late evening and early morning....at one point i was going to call the police to curtail the yelling, screaming and running around outside our corridor....did not dare go out as they were obviously drunk and possibly violent...shame

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  1 oktober 2009

    "A great place to stay, real value for money, everything was spot on, a really clean well appointed room." (108659221)

    Loved the motel/chalet format, felt really homely

    No bad points

  • 2/10 Francis ( Solo zakenreiziger) 

    van Glasgow , GB  op  20 juli 2009

    "Avoid at all costs. dirty. poorly run faulty facilities and lack of food" (108955556)

    The rain didn't get in

    The bedroom was poorly constructed - yes I said constructed - poor! Faulty plumbing. Noise Noise Noise - I knew I would be satying in the flight path to Heathrow airport but that was not an issue. Every single night person or persons were throwing heavy objects into a permanent metla container within the grounds of the hotel. the noise meant 4 nights without sleep. It was Hell. the worst hotel stay I have ever experienced. The facilities were dreadfull, and when trying to order food, almoset half of the menu was not available - all week! I found this hotel perfectly acceptable in the past - the new owners have ruined a perfectly good hotel. I won't be staying here again.

  • 3/10 Paul ( Jong paar) 

    van Merseyside , GB  op  4 juli 2009

    "Would not recomend this hotel to anyone appaling." (107984509)

    Close to a tube station in London.

    Appalling condition of room not as advertised,dinner plates left on the floor from previous guests, tv & shower not working properly staff not very helpfull.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  28 april 2009

    "Good" (107401991)

    Good location, good parking, room was reasonably well fitted out and appointed.

    Restaurant attached to hotel and seemingly part of it did not accept the same credit cards as the hotel (AMEX), this was inconvenient

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  18 mei 2009

    "internet photos make the place look better than it is in the real world" (107611005)

    friendly staff

    look, feel and quality of room/ facilities - need updating asap

  • 5/10 Andrew ( Ander) 

    van Truro , GB  op  25 maart 2009

    "Pleasant staff. Basically clean. Somewhere to get your head down if you are not expecting too much from fit and finish/decor of rooms." (107378857)

    Friendly helpful staff. Main hotel reasonably presentable internally but sections of wall and ceiling of reception unfinished.

    Apartment 'rooms' adjacent to main hotel were basically clean but in poor state of repair. Fixtures and fittings were worn out. Poorly fittings doors and windows meant that there was litle insulation to noise and draughts.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Ander) 

    op  16 maart 2009

    "Not a pleasant stay." (107938416)

    Hotel Location. Low rate.

    Motel style rooms run down and shabby. Only an indian restaurant in hotel. Rowdy football night in bar. Poor noise proofing of aircraft and traffic noise.

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  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  5 februari 2009

    "Generally ok but very noisey with doors slamming at times during night/morning." (107528422)

    Glad there was a portable heater as it was very cold.

    Window had a very big crack in it.

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  • 7/10 Daniel ( Jong paar) 

    van Cramlington , GB  op  31 januari 2009

    very cold bedroom

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  • 8/10 Jennifer ( Volwassen paar) 

    van Beverley , GB  op  29 januari 2009

    "Good" (107833505)

    Friendly Staff, Clean Room

    The shower curtain was positioned too far over the bath so that it wrapped round you every time you moved having a shower. No other bad points and that wasn't really bad either.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  27 januari 2009

    "Adaquate place to stay" (107760818)

    Nice sized rooms

    Some of the facilities where not very good

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  • 8/10 Richard ( Solo zakenreiziger) 

    van Braintree , GB  op  23 januari 2009

    "This hotel is deceptively pleasant on the inside. Excellent value for money." (107343089)

    Excellent value pub on site, and good quality Indian restaurant. Room very smart, well-kept.

    Renovation work not yet completed.

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  • 6/10 Anonymous ( Solo vakantieganger) 

    op  19 januari 2009

    "Provided good room with all necessary comforts at a good price. Would expect somewhere smarter if I had paid hotel's prices" (107771758)

    Room had everything I needed

    Decor in corridors tatty, slightly noisy in evening due to event with music, looked out on lots of rubbish.Was in process of being updated

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  16 januari 2009

    "WILL NEVER STAY HERE AGAIN" (107349121)

    UNCLEAN, POOR, NOT CLEAN, UNPLEASANT STAY, LOW STANDARD

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Groep collega's) 

    op  6 januari 2009

    very cold, heating didn't work so had one heater to heat up the room. Was so cold at night very uncomfortable sleep when shivering.

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  • 8/10 Anonymous ( Solo vakantieganger) 

    op  27 december 2008

    "good and would like to stay further at this deal" (107590904)

    well connected to local transport points parking available.

    room facilities needs improvements like exhaust in toilet should work. hot and cold water mixing in wash basin, door lock should work from inside

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  • 7/10 Michael ( Jong paar) 

    van Liverpool , GB  op  16 december 2008

    Clean & Economic

    Central Heating didnt seem to work, very cold during the night

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  • 7/10 R ( Ander) 

    van Ealing , GB  op  9 december 2008

    "Apart from heating problems and noise of residents using conference/party facilities, hotel was fine." (107845396)

    Rooms clean and adequate, though still a bit overpriced.

    No central heating working on one of coldest days of the year! Staff didnt know about the fault or didnt admit to knowing. Had fan heater on all night, room still bloody cold!

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  • 8/10 Simon ( Solo zakenreiziger) 

    van Leicester , GB  op  7 december 2008

    Excellent staff.

    Noisy room above bar area.

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  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  3 november 2008

    Staff very helpful and easy to deal with

    TV not working correctly,

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  20 november 2008

    "It was ok at the internet price - but I would not have wanted to pay the walk in rates. Internet could be provided free." (107358899)

    Some feedback has been listened to. i.e. there are now irons in the rooms.

    The restraunt door was locked from the inside for both the evening meal and again at breakfast! I realise renovations are going on but better provision need to be made for access. Also the quality of food at breakfast was poor. Not work £10.

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  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  14 november 2008

    "I spend 150 nights a year in London on buisness I will not be going back to this hotel" (107444727)

    Kitchen extractor fan directly outside the bathroom window, this window did not close fully and was the only one not double glazed so room was full of cooking smells. At 10.00 Friday night a disco in the room direcectly below my bedroom started the base was sound high that the secondary glazing in the bedroom rattled this disco went on till01.30 saturday morning. When I paid my bill in full on arrival, I was refused my invoice until the morning of my last day because the software could not print it until then!

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  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  6 november 2008

    "Not very good" (107908249)

    Advertised as the 4 pillars group, it wasnt. By the time Id got there 10.20 there were no services ie food or drink available. Felt unsafe walking to my room via outside staircase. Had to pay for everthing upfront and seperatly ie 1 bill for drink, 1 bill for food, 1 bill for room?

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  • 7/10 Anonymous ( Solo vakantieganger) 

    op  25 oktober 2008

    "Good except interrupted sleep." (107981079)

    Staff. Overall quality of room.

    Thin walls. Next door party arrived at 3.00am and shouted and partied for about 1.5 hours.

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  • 7/10 Benjamin ( Solo zakenreiziger) 

    van Bridgend , GB  op  13 oktober 2008

    Staff pleasant, Room kept clean, Ample car parking

    TV picture Problem not resolved. Central heating not working but there was a small electric heater provided

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  • 6/10 Christopher ( Groep collega's) 

    van Canterbury , GB  op  29 september 2008

    "It was impersonal and functional which was what we wanted, would stay again for another rugby weekend but wouldn't take the wife there..no way!" (107106569)

    It was as described and easy to get to Twickenham which was the purpose of the stay.

    As others have found there seems to be constant building works in progress. No bar open after 11.30!!! General motel style layout with very shaby common areas.

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  • 7/10 Anonymous ( Solo vakantieganger) 

    op  22 september 2008

    "Hotel was adequate for an overnight stay but I would not want to spend more than one or two nights there." (107246154)

    Room was clean, check in was quick and efficient.

    Shower was poor, TV did not work properly.

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  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  3 september 2008

    "It was generally good, the only real issue was the loud party." (107154820)

    Friendly staff, comfortable room.

    Very noisy party downstairs until around 2am. When we came back to the room following our evening out, none of the lights worked and we had to go and get a member of staff to fix the problem.

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  • 7/10 Kevin ( Solo zakenreiziger) 

    van Weymouth , GB  op  15 augustus 2008

    "As a result of what happened above and the amount I spent my review is very poor." (107201837)

    Staff very friendly.

    A group of indian lads in the roome next to me despite repeated attempts from me and the duty manager asking them to be quiet kept me awake until 5 am. I complained and got a free breakfast however failed the interview I checked into the hotel to attend and be fresh for. I was so tired I could not answer questions I would normally have sailed through. These guests should have been thrown out. This is a disgrace.

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  • 3/10 Anonymous ( Ander) 

    op  12 augustus 2008

    Rooms clean

    Staff unhelpfulo. Food absolutely disgusting.

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  • 9/10 Jackie ( Solo zakenreiziger) 

    van Malmesbury , GB  op  11 augustus 2008

    "It was an excellent experience, so much nicer than the IBIS Travel Lodge experience at a similar cost. No hidden extras!" (107186930)

    There was a noisy wedding reception in progress when I arrived, but although my room was nearby I could hardly hear it. I had an excellent meal bought to my room at a reasonable cost. staff when very friendly and helpful, free parking in London is a rarity.

    The television reception was very poor. I think there was an Ariel problem.

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  • 7/10 Anonymous ( Volwassen paar) 

    op  13 juli 2008

    "Wouls stay again especially if they can improve the shower as we were with other people who stayed there as well and ALL said their showers were ok!!!!!!!!!" (99076911)

    Adequate for our needs

    Shower was awful!!!!!

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  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  11 juli 2008

    "Ok for one night but I wouldn't stay longer. Friendly staff tho" (97946498)

    Nice bar, helpful staff

    Hotel info said 3.8km from Twickenham - more like 38km!!! Very misleading and we ended up getting taxis and buses to Twickenham when I expected to be able to walk to it!!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

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