The Claverley On Beaufort Gardens, London

13-14 Beaufort Gardens, Knightsbridge, Kensington & Chelsea, London, SW3 1PS

Het Claverley Hotel in de wijk Knightsbridge is een charmante, smaakvolle oase van rust met de sfeer van een landhuis. We zijn trots op de warme service die wij... more

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£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Solo vakantieganger) 

    op  5 maart 2008

    "Excellent breakfast, clean hotel, staff extremely helpful! Terrific location." (97945561)

    nice room

    car alarm went off early in the morning, can't be helped, but it was noisy!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 David ( Groep collega's) 

    van Bel air , US  op  5 november 2007

    Excellent location in Knightsbridge, but yet the street was quiet. The hotel room was beautiful and the four poster bed quite comfortable. Huge walk in closet and large bathroom. Staff at the front desk was very helful.

    The internet wireless internet connection was strong and work well, but was very high cost. I would suggest a free connection, or at least something that was more reasonable in price.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  7 september 2007

    Very friendly staff, central location and no sound of through traffic as Beaufort Gardens is a Cul de Sac.

    There were no tea/coffee making facilities in the room.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Jong paar) 

    op  4 september 2008

    "This hotel is set in a beautiful location on Beaufort gardens and there is easy access to the tube and other areas of interest. However the rooms looked a great deal more invitiing in the online pictures and I dont think I shall stay again. " (107253225)

    Enjoyed the buffet breakfast Good Location

    Beds were two singles pushed together but we ordered a double The were no quilts on the beds, only sheets and an itchy blanket There was no kettle in the room The hotel was advertised as having sky tv but there was only a selection of 17 channels.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  17 juli 2008

    "Fully suitable for the aim of the travel, the pleasant atmosphere allowed proper relaxation. Congratulations to the hotel Management and Staff and thank you very much for the wonderful stay. " (99005380)

    Excellent staff, homely atmosphere, wonderful service, perfect location

  • 3/10 Jackie ( Volwassen paar) 

    van Olney , GB  op  14 juli 2008

    "For the price we paid I expected a small room but didn't expect the bad service and very poor breakfast." (108083821)

    The young lady on reception when we arrived was very helpful.

    The room was small, but I was expecting that as we had got the room for a good price. The room was shabby, the chair was threadbare but it appeared fairly clean. There was something very strange down the toilet, which didn't flush away. The shower head was so badly lime scaled that the shower was not usable as the water went every which way except for down! My husband had to take the shower head off and scrape off the limescale before we could use it. In the morning the Breakfast took over 30 minutes to arrive, other customers who arrived at breakfast after us were served with a cooked breakfast before us. When the cooked breakfast arrived it looked like it had been standing around for a while in the kitchen. The eggs were hard, the mushrooms were cold, the rest of the breakfast was tepid. When I mentioned to the waitress about the standard of the food she did offer to replace it but we had been waiting for over 30 minutes and our car was on the parking meter outside. When asked why it had taken so long she said that poached eggs take longer than scrambled eggs and therefore the other customers were served first! I spoke to the receptionist who told me he was the deputy manager, telling him of our breakfast experience and that we didn't want to pay for some elements of the breakfast, he looked at the bill and said that we were already getting the room for a very good rate and that the breakfast was complimentary. I can only assume from that, that it is acceptable to receive a badly cooked breakfast! I told him I was not satisfied with his reply and asked for the name of the owner and will be writing to complain about the service we received.

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  23 mei 2008

    "below par" (97423704)

    location

    poor attention to detail

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  4 mei 2008

    "The location is prime catch also the size is uinqe . When i booked was for three nights and i had a hard copy of my reservation while at the front desk she was saying that only one night is avalable. It took view mintes to straght that aut . When arriving from long gerny no one needs more than a bed to sleep on to get rest . I hope things dose not happen again simply because i like your hotel ." (97704816)

    Location,size of hotel

    weab site need up date for instance it says that there is smoking room wihle in reality no , staff at check in not organized , I am worried about double charge because i booked with master card and i paid when check in with visa . I hope i am wrong .

  • 7/10 Michael ( Volwassen paar) 

    van Runcorn , GB  op  24 februari 2008

    "The hotel is in a is a busy area but being on a side road traffic cannot be heard,within easy walking distance to the underground. Although no tea/coffee making facilities in the room there is a quiet reading room to self serve yourself with either coffee/tea or chocolate/plus biscuits. Breakfast is excellent and staff are pleasent and helpful.The room we had for 4 nights was clean, adequate size for our needs, but bathroom needs to be refurbised." (97272031)

    relaxed atmosphere,quiet area, excellent breakfast,cost.

    en-suite needed to be refurbished,tiles and bath need to be urgently replaced.No tea making facilities in room , although there is an area to make tea/coffee which is pleasent enough,it is usual to have this facility in the rooms,the sash window in the room banged with the wind we managed to fix this with some card.

  • 8/10 Clare ( Volwassen paar) 

    van Exeter , GB  op  18 februari 2008

    "The rooms at the Claverley are beautiful. Rich in old world elegance yet with all modern comforts and facilities.The balconies are inviting, would like to have known if they were accesible but as it was February the temptation was not there to try it out. The location was perfect the center of the city yet so quiet and near to parks all the shops and restaurants and art galleries and museums just a taxi ride away." (97392505)

    The colouring and general style of the furniture and furnishings was very beautiful .The bed was very comfortable as was the settee. The walk in wardrobe provided adequate space for clothes and luggage.The heating was easy to controle too. It was a pity that we were not sure whether or not the balconies were accesible(our fault we could have asked.)

    The breakfasts were awful! The cooked breakfasts were inedible; the poached eggs cooked until they were the consistency of plastic, the toast was tasteless plastic, the raw tomato was unripe and hard. A proper English cooked breakfast should have a lightly fried egg or poached so that the yolk is cooked but runny and the white is cooked but tender. Toast should be of brown or wholemeal bread and lightly toasted (there should be the offer of having well toasted or lightly toasted. The choices of cereal and fruit was good. The following is an observation which you should look into rather than a complaint; There was a loose tile surrounding the bath (it was movable and will let in dampness and in time,ruin the structure of the cladding of the bath. Also the grout around he bath itself had worn or been removed in s few places giving the impression of neglect. The sink stopper in one of the sinks was missing and the shower head came away from the wall, fortunately before I had turned the shower on. There could have been a nasty accident. Again a sign of neglect.

  • 3/10 Marian ( Jong paar) 

    van Co. dublin , IE  op  23 januari 2008

    great location

    rooms small and in bad repair. Staff very unhelpful and elusive

  • 9/10 Sylvie ( Volwassen paar) 

    van Paris , France;FR  op  3 december 2006

    le calme de la situation de l'hotel, le décor intérieur, la situation dans le centre de Londreset la qualité du service. Pour information c'est la 3ème fois que je séjourne au Claverley

    aucun

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Nicola ( Vriendengroep - volwassenen) 

    van Downpatrick , GB  op  11 december 2007

    the hotel is beautiful and the staff are very helpful and friendly.

  • 8/10 Anonymous ( Jong paar) 

    op  27 juli 2007

    "A high standard small hotel in a quiet tree-lined street close to Harrod's and only a very short walk to public transport (tube and busses) with a nice atmosphere and orignally decorated and furnished rooms." (99017451)

    The atmosphere of the hotel, its reasonable size, the decoration of the room, the quality of the breakfast

    The fact that a complimentary newspaper was advertised, that I asked to get The Independant and didn't get any newspaper, without any explanation of the hotel's staff

  • 10/10 Michelle ( Solo zakenreiziger) 

    van Reading , GB  op  30 juni 2007

    "Hotel was very clean and the service was excellent. I would stay again." (99357066)

    Polite and helpful staff

    All was fine

  • 7/10 Martin ( Volwassen paar) 

    van Ilkley , GB  op  26 juni 2007

    Very accommodating and helpful staff

    Cramped room on the top floor which was uncomfortably hot in average outside temperatures. Parking a problem.

  • 8/10 Jay ( Volwassen paar) 

    van Palm beach gardens , United Kingdom;GB  op  22 juni 2007

    Great location. Helpful staff, good English breakfast.

    The hangers in the closets are a very poor design. The plastic holder continuosly released and clothing falls to the floor. Most hotels hav a metal attachment.

  • 7/10 Jacqueline ( Volwassen paar) 

    van Poole, dorset , GB  op  21 juni 2007

    "We would like to have been informed that there were no tea/coffee making facilities in the bedroom, as this could have influenced our choice of hotel. On the plus side, we were very impressed with the delicious and generous breakfast and the choice of fresh fruit. The service was also excellent and very friendly." (99209941)

    The room was a good size, as was the bed. The sheets were of excellent quality. The room was quiet, with a lovely aspect over the square.

    The razor point did not work. One of the sash windows was broken. The carpet was badly torn and dangerous outside the entrance to the room.The listings on the tlevision did not match those in the welcome pack, and the welcome pace itself was only half full.e

  • 9/10 Rosemary ( Solo zakenreiziger) 

    van Bath , GB  op  18 mei 2007

    "I booked the hotel on behalf of one of our directors whose only problem with the hotel was the noise from the air-conditioning unit." (99194473)

    The quality of this boutique-style hotel and service, location, value for money were all what our directors are looking for in a hotel.

    Room too near air-conditioning unit.

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  17 mei 2007

    "The hotel is situated in a central area just around the corner from Harrods, and yet in a quiet side street. I felt straight at home from the very minute that I set foot into the hotel. The check-in process was simple and uncomplicated, and after that I was brought to my room, before a member of staff brought the luggage. The room was clean, bright and very comfortable. The staff was very friendly and geniuine throughout my stay. On other occasions in other hotels I have had the feeling that the friendliness was artificial, but here it felt sincere when I was wished a great day. Everytime I had a question or request the staff readily helped me. The hotel's entrance is secured with a code-lock which gave me an extra feeling of security. The only - very minor - downside was the fact that the reception was occupied only from 7.30 am to midnight meaning that if you didn't come back to the hotel before midnight, you would not get your keys to your room, unless you took it with you when you left. But since I had no intention of going out for too long, it didn't bother me at all. The breakfast menu was excellent too; you could choose between cereals, porridge, and a variety of fresh bakery (buns, croissants etc) from a buffet, or order hot breakfast. Everything was very well prepared and added to the comfort. All in all, I can say that I will definitely choose this hotel for my next London trip again." (99339064)

    Everything!

    absolutely nothing, it was perfect.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  21 maart 2007

    "I would recommend the hotel, however I advise guests to check the view from their hotel room. As a traveller to London I would have appreciated seeing a little bit of the city from my room. Hotel is lovely, staff are very nice and helpful. Location pefect for Harrods." (99614634)

    The bed was very comfortable. Breakfast was excellent. Staff very helpful and friendly

    Very small room, closed in by buildings on all sides making the room quite dark with an unpleasant view

  • 8/10 Mark ( Solo zakenreiziger) 

    van Fitzalan court , United Kingdom;GB  op  10 februari 2007

    "All good, would definitely vist again." (99538431)

    Location and room - had a great balcony our side my room...would be great in the summer

    Not much to complain about given the budget, but fan in bathroom needed maintenance and there was no bar

  • 10/10 Chris ( Solo zakenreiziger) 

    van Prestatyn , United Kingdom;GB  op  5 november 2006

    "on my arrival i was informed by a gentleman called danny who was working on reception, the places to go and was very helpful with directing me to places i needed to find. thank you danny." (99457081)

    google search

    parking was a pain with the meters and time restrictions

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  31 oktober 2006

    "The Claverley was well positioned for shopping and restaurants. Parking was available outside the hotel. Typically English decor in lounge. Ideal for a short break." (99776118)

    Close proximity to shops in Knightsbridge. Car parking available outside the hotel.

    Bathroom needed updating. Tea/coffee making facilites could have been provided in the room.

  • 9/10 Sarah ( Solo vakantieganger) 

    van Moseley , United Kingdom;GB  op  16 augustus 2006

    "nice location, breakfast was fantastic, service fantastic, hotel location superb around the corner from harrods, excellent lounge,comfy bed! paid £55 really good value, beautiful surroundings. service fantastic, room a little shabby as choose a room without ensuit, however bathroom i used was nice, clean, thick good quality towels etc." (3305016895)

    breakfast was fantastic, service fantastic, hotel location superb around the corner from harrods, excellent lounge,comfy bed!

    choose room without en suite, good value for money £55 but multicoloured, little hot. lift bit slow didnt work once.

  • 6/10 Anonymous ( Volwassen paar) 

    op  5 juli 2006

    "For 2 nights it was ok to stay; but longer stay would be not possible for us" (3304867059)

    The location of the hotel was very good.

    The room was quite small and old; there was no minibar; our room was overlooking only some roofs of the neighbouring houses.

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  29 juni 2006

    The room waqs very well presented

    It was extremely warm despite having the fan on continually and the window open.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  13 juni 2006

    Location. Quietness. Breakfast included.

    Tiny room. Very small ensuite bathroom. Difficult to find room (and help not offered by check-in staff).

  • 5/10 Anonymous ( Volwassen paar) 

    op  7 juni 2006

    "géographiquement parfait, mais très médiocre quant au confort; beaucoup de rénovations et réparations nécéssaires: rideaux ne ferment pas, télévision en panne, chambre surchauffée alors qu'il fait 35°celsius dehors, ascenseur ne marchant pas toujours.... mais petit déjeuner excellent et très généreux" (3304739409)

    excellente localisation, très bon petit déjeuner

    rénovation salles de bain, ascenseur, réparations diverses

  • 9/10 Wendy ( Vriendengroep - volwassenen) 

    van Huntington beach , United States;US  op  28 mei 2006

    "We booked a triple room. One member of our party was not able to come. The room would in no way have been big enough for 3 adults, so we are glad there were only 2 of us. I would recommend the triple rooms are not sold as such, but as doubles, because they are not large enough to sleep 3 people." (3304573578)

    The rooms are pretty, and the location excellent!

    The plumbing was a little challenging. Regulating the temperature of the water in the bathrooms did not always work well.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  3 mei 2006

    "Overall I was satisfied. THe full English breakfast is a plus, even if served cold on the second day. The staff were uniformly polite and most helpful." (3304548951)

    I particularly liked the quiet room I was allocated on the 4th. floor. The facilities were adequate.

    The poor state of the soft furnishings, particularly stairways and landings.

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  27 februari 2006

    "The location was perfect. Couldn't believe how close to Harrods we were" (3304251985)

    The staff were brilliant. really helpful and couldn't do enough for us. Breakfast was lovely.

    A little bar would be nice

  • 9/10 Amanda ( Familie met oudere kinderen) 

    van Sutton coldfield , United Kingdom;GB  op  21 februari 2006

    "Brilliant location, excellent friendly staff, good breakfast. A place with warmth, character and charm. This isnt a posh, upmarket place, its more a casual home from home. Excellent value for money for that location." (3304168527)

  • 9/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  12 februari 2006

    Great location, clean room, helpful staff, very nice breakfast

  • 6/10 Anonymous ( Jong paar) 

    op  8 februari 2006

    The bedroom

    The bathroom,especially the shower, water runs cold, then boiling hot in seconds

  • 8/10 Veronique ( Volwassen paar) 

    van Strasbourg , France;FR  op  1 februari 2006

    "distance par rapport à la gare Victoria" (3304094228)

    excellent petit déjeuner, accueil prévenant

    isolation des chambres (nuisance sonore provenant des chambres voisines +++)

  • 9/10 Alison ( Solo zakenreiziger) 

    van Chepstow , United Kingdom;GB  op  24 januari 2006

    "The staff in this hotel put a lot of care into to making sure it is a nice place to stay, and it works. Although my room was a bit pokey (it was the cheapest one I found on the web) and the lighting was rather poor, there was an impressive attention to detail, and a very clear commitment to making things as civilised as possible, from the soaps etc in the shower, to the breakfast. There were no tea or coffee making facilities in my room (thank goodness -- no space!) but I was close to a lounge that had all one needed, including decent biscuits. The breakfast was considerably superior to those in other budget London hotels I've stayed in, and the location was excellent for my needs (which did not include Harrods but easily could have). Value for money is an issue in a place like Knightsbridge, where nothing is cheap, but I paid less than 70 pounds for bed and breakfast -- elsewhere in that area it might easily have been over 100 for something less good, and although one can never say that it is 'worth it' at that price, it was much less painful to hand over the money there than in some of the unfriendly, soulless establishments I've stayed in before. I would definitely go back." (3304066879)

    Convenient location, friendly staff, nice building

    This hotel is doing a very good job. The staff seemed committed and happy. No complaints.

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  19 oktober 2005

    "Fantastic staff. Both the reception & cleaning teams are just amazing & super friendly. I forgot to put all of my cash/money, cards & laptop in the safe box .. and guess what, they haven't been touched. I really respect & admire the level of behaviour & kindness of those guys." (2848951)

    The staff! They were tje best thing about the hotel.

    Overall room cleaniss & furniture. Also, the bathroom.

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  18 september 2005

    "The single room I stayed in was smaller than I expected. The shower and the toilet were separate and tiny...there was no place to hang the towel in the shower stall. On the plus side, there was an airconditioner in the room that worked and also a pedestal fan..blessings with the temperature inside the room getting stiflingly hot at night. The breakfast and the service were quite good. The lounge area with the complimetary tea, coffee and biscuits was a nice touch. The hotel staff in general were courteous and helpful. The location of the hotel was very convenient." (2678549)

    Good lounge facility, good breakfast included in the room rate

    The water in the bathroom always ran hot - couldn't get cold water or even water at room temperature. I got scalded everytime I opened the tap. The elevator had a problem and you had to go down to the basement first to go anywhere.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  28 augustus 2005

    "Repairs going on till November. The Lift working system is a little odd. To get down from the upper floors to the ground floor, first down to the Basement, and then to the Ground floor! This hotel would be highly ecommendable after Novembe when repairs are complete." (2536204)

    Cleanliness, good English breakfast, pleasant atmosphere, helpfulness.

    If a kettle and tea bags are povided in the room that would make the stay even better.

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  30 juni 2005

    "The hotel is under some plan of renovation, so there are works in progress, and the lift is very unreliable. I did not know that my room would not be air conditioned and it was exceptionally hot in London during my stay. There is construction going on in the building behind and workers arrive early (between 7AM and 8 AM) during the week. Since windows were wide open because of the heat, it was quite noisy." (2332823)

    The staff, particularly the reception staff, is wonderfully friendly and helpful. The central location is perfectly placed for easy access to all the top London sites, particularly V&A Museum, Hyde Park, and Harrods. Very safe neighborhood made me, a woman traveling solo, comfortable.

    I purposely selected a single room with bath down the hall as a cost saving measure. This was fine (particularly as the room included a sink and WC), but the hall bath was not cleaned one of the days of my stay. Also, it needed a waste bin. The sheets on the bed were also not changed one day, just pulled up. The carpet needed deep cleaning. The room was very small, again okay and nicely decorated, but did need a chair at the desk--without one I had only the bed to sit on. A window AC would have been a blessing.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  28 juni 2005

    "I would have looked elsewhere if I had known the separate bathroom was on a lower floor. The single room was very poky and clearly of a poorer standard than the exterior or the rest of the hotel. However, I was impressed with the demeanour and friendliness of the staff." (2410023)

    I was very pleased with the courteous, prompt way I was moved to another - better- room when there was a problem with the separate bathroom for my single room. I also liked the location and convenience of this hotel.

    Reception was crowded and short of staff when I arrived and this could be improved on.

  • 7/10 Anonymous ( Ander) 

    op  12 mei 2005

    "The townhouse needs much repair work. But it does not interfere with your enjoyment of the hotel. It is clean and so well located. We would be most happy to stay here again." (1574461)

    Well located. Excellent breakfasts. Very helpful staff. Quiet and clean.

    Shortage of shelves and storage. All my spigots ran hot water!

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  22 maart 2005

    Room was clean, quiet and confortable.

    No mini bar or refrig. Shower head was fixed.

  • 6/10 Anonymous ( Jong paar) 

    op  23 februari 2005

    nice location

    Room too small

  • 7/10 Cesar ( Volwassen paar) 

    van Mexico , Mexico  op  11 januari 2005

    "Tamaño de habitaciones y baños" (1777306)

    Localizacion.

  • 6/10 Anne-sophie ( Volwassen paar) 

    van Paris , France  op  28 december 2004

    "décevant car j'y étais allé il y a 5 ans et j'en gardais un meilleur souvenir. L'hôtel est très mal entretenu!" (1597136)

    très bon petit déjeuner

    hotel très mal entretenu

  • 7/10 Christine ( Solo vakantieganger) 

    van Glasgow , United Kingdom  op  6 december 2004

    "Although the room was very small I was glad to get accommodation at short notice in this hotel as it was very conveniently situated for the event I was attending. The staff were friendly and helpful and I was able to leave my luggage there during the day I spent in London. The 24 coffee lounge was a good idea." (1722129)

    It was convenient for Harrods where I was going to an event the next day.

    The room wasn't very warm and it was tiny.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  30 november 2004

    Friendly, confortable, good attention to detail, good location

    No plug in the sink

  • 9/10 Stephen ( Volwassen paar) 

    van Phoenix , United States  op  3 november 2004

    "the staff were very helpful with several requests on restaurants, train schedules and check in and check out. The breakfast staff were very pleasant and attentive, great way to start the day." (1537045)

    The small size and great location made it excellent for busy travelers

    no problems

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