Novotel Coventry, Coventry

Wilsons Lane, Coventry, CV6 6HL
3   Hotel

Het chique Novotel Coventry ligt vlak bij knooppunt 3 van de M6, op loopafstand van de Ricoh Arena en zo'n 10 minuten rijden van Coventry, de internationale luc... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 5/10 Helen ( Solo zakenreiziger) 

    van Nottingham , GB  op  14 december 2009

    "Room was cold. Doors were open to allow anyone to enter the hallway from the external carpark. Carpet dirty. Room dated. Bad impression of Novotel as a result" (108568651)

    Price - £50

  • 3/10 Darren ( Solo zakenreiziger) 

    van Reading , GB  op  16 november 2009

    "Worst ever. " (108579637)

    The room was a disgrace. It stunk, the bedding wasn't fresh and it pobably hasn't been decorated since the 70's. Worst hotel I have ever stayed in.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  5 november 2009

    "Clean smart comfortable hotel. Perfect for the night before professional work." (108448557)

    General presentation of the hotel

    No one in sight on reception both on arrival and departure.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  19 juli 2009

    "Very good." (108887130)

    Spacious, clean room. Friendly, helpful staff. Good food. Location excellent for Ricoh Arena.

    Placed in a "TV Diner chair for one" in the restaurant early evening when only a few other diners and space available at 2 setting tables - felt very conspicuous and awkward. These chairs may appeal to male travellers.

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  1 juli 2009

    "Really busy hotel and a bit noisy in the evening otherwise a reasonable weekend - staff were helpful and polite." (107920981)

    Closeness to the event we were attending. Breakfast was good.

    No air conditioning in rooms and it was very hot and humid during the night so didn't sleep particularly well.

  • 9/10 Terry ( Solo zakenreiziger) 

    van Greenhithe , GB  op  22 juni 2009

    "Very good, will use the hotel again. " (107318525)

    Modern, clean fresh room, good choice of food on offer and attentive staff made the visit a good experience.

    None that I could recall

  • 9/10 Richard ( Solo zakenreiziger) 

    van Teddington , GB  op  22 mei 2009

    "Suited my purpose" (107781386)

    Good location for jogging near canal

    I don't know whether it was a bad day, but restaurant food and service was quite poor.

  • 8/10 Anonymous ( Groep collega's) 

    op  16 maart 2009

    "Very good." (107786824)

    Service at reception and state of room.

    Long wait at the bar although it was full of football fans.

  • 5/10 Anonymous ( Ander) 

    op  22 december 2008

    Breakfast was disgusting, cold & very overpriced!

  • 8/10 Anonymous ( Jong paar) 

    op  1 mei 2008

    Very handy to the Ricoh Arena

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Martin ( Solo zakenreiziger) 

    van Dyffryn ardudwy , GB  op  22 april 2008

    "The internet access that was advertised on the site and in the room was unobtainable. The receptionist claimed he would ask the duty manager if the service could be turned on--- he said that due to refurbishment of the building the quadra computer had been disconnected, however, when I returned to reception three hours later to see what the duty manager said I was told by the same member of staff that he forgot to mention it. He then told me to take the TV / Film Internet package that was discounted from £17 to £9-99 as a way of maybe getting the computer to work--- this after he had said that the system was disconnected---- what kind of logic is that. I told him that a leaflet in the room quoted a £3 charge for internet through the tv so why would I pay three times that amount, he had no answer.To make things far worse, the next morning I complained about the lack of internet and was told that it had been working all the time and that it just had to be opened from reception. This member of staff was uninterested in my complaint and dismissive. I would not select a Novotel again, I chose it over the Campanile, which was £20 cheaper because I needed internet access as part of my visit. I had even listed the need for this service in the special requests section on the internet booking form. The attitude of the staff was not good and obviously their training is in need of upgrading--- when I told the check out receptionist that I saw that the internet was charged £3 extra he claimed never to have seen this information even though it is on a leaflet in the room. The restaurant was a soulless place ; I should have realised something was wrong when I saw only three other people in the restaurant for dinner when the car park was fairly full. The main course took 20 minutes to arrive, it was poor quality lamb that smelled and tasted as if it had been cooked on a barbeque--chared burned fat, the desert though was excellent.I did not havce breakfast because at £12and £15 it was too expensive a risk to take. I normally stay at the Ramada which is of a higher grade but by the time Novotel have added their charges up they are the more expensive option.A mistake I will not make again." (97115406)

    The bed was very comfortable and the room was spacious

    The hotel is creeping out of the 1970's as building renovation is ongoing--- they did not mention that when I booked. The corridors are grey / fawn with cold dim spot lights and a smell of cigarette smoke in the corridors.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Volwassen paar) 

    op  19 april 2008

    "When I arrived there was only one person dealing with four arrivals, so I had to wait. That wasnt a problem, but when I checked out I needed to get away to meet a deadline, and there must have been ten people waiting. As I had no extras to pay, I left my key and departed." (97345741)

    Old fashioned room that needed a refurb - reception was in the process of having it.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Jong paar) 

    op  10 april 2008

    "I'd recommend this hotel if you're going to an event at the Ricoh Arena, as it's really convenient, but apart from that it was a bit shabby." (97598035)

    We were in Room 153 which seemed to be below the cleaner's cupboard on the next floor up. Someone started moving things around and banging things on the floor from 5am until around 6.30. The man on reception acknowledged that it wasn't a bedroom above us (he didn't say exactly what was up there), so I'd avoid room 153 if I were to go again!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  9 april 2008

    "Appauling hotel - was undergoing major renovations and was like a bomb site! Not managed well at all. hotel itself very outdated and depressing - long dark coridoors pretty darn depressing!" (97161329)

    it was a bombsite - undergoing major renovations

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Harvey ( Solo zakenreiziger) 

    van Peterborough , GB  op  2 februari 2008

    "Room 156 Wilson lane has a leak under the sink sorry I forgot to tell staff and it is only small one." (97536823)

    I found the staff very pleasent and helpfull. easy accsess from the M6 and the Richo arena.

    English Breackfast was cold and the plates

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Leona ( Man/man of vrouw/vrouw paar) 

    van Dudley , GB  op  12 december 2007

    easy to get to

    everything ok

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Richard ( Volwassen paar) 

    van West drayton , GB  op  11 december 2007

    "Generally reasonable. The prices at the bar are extortionate and should be reviewed. When making the booking on-line I was asked if I required a smoking room. I replied in the affirmative, yet at the hotel all rooms are non smoking. When checking out the bill had been prepared with breakfast included at extra cost. We did not have breakfast. A new bill was quickly re done." (97838043)

    Simple check in, room adequate for our needs.

    No smokng rooms despite the option being on the online booking.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 David ( Solo zakenreiziger) 

    van Cardiff , GB  op  17 november 2007

    "The staff were very helpful, especially the Breakfast Waitress, who always had a smile on her face." (97736381)

    Room comfortable and food excellent

    The internet system was not always available

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Ander) 

    op  11 november 2007

    "The overnight stay was a good experience, the staff,hotel and room were all as I expected. The room was very clean and airy with excellent facillities, the staff were more than happy to be of assistance they were polite and exstreamly helpful. The food was also of excellent standard and thoroughly enjoyable, I would not hesitate in reccommending the hotel to anybody. Thankyou" (97367552)

    The accomodation was very clean and airy

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  27 oktober 2007

    "As I travelled by train and had no use of a car during my stay at the Novotel I was keen to know about eating places near the hotel, but didn't find any near at hand, but did have evening meals at the Novotel. The hotel was also very conveniently situated for an event I attended at the Ricoh Arena, and was within walking distance." (97923678)

    The hotel was very clean and comfortable, and staff very helpful.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Barbara ( Volwassen paar) 

    van Eastbourne , GB  op  7 november 2007

    Very attractive hotel. The food in the brasserie was a good standard and the staff there, friendly and approachable.

  • 8/10 Michael ( Volwassen paar) 

    van Poole , United Kingdom;GB  op  14 juli 2007

    "hotel was clean, friendly and run like a family business, and was in a good location for our needs." (99371985)

    Friendly personal service.

    The room was very hot, and could not open the windows enough to cool it down.

  • 6/10 Lynn ( Solo zakenreiziger) 

    van Warrington , GB  op  7 juli 2007

    The food was excellent, one of the best I have eaten at this year

    Although the room had just been painted it had a tired look about it

  • 10/10 Margaret ( Volwassen paar) 

    van Truro , GB  op  31 mei 2007

    "Pleased with the hotel generally, good to have visible staff on duty.The food in the dining room was excellent and the staff their very efficient.We were impressed with the whole place.We stayed in a standard room, which was short of a small table to put cups on etc while watching TV,or reading papers.,also it needed a wall light behind sofa as there was no central light.On a score 1-10 I WOULD GIVE IT 8." (99425545)

    Clean, good food ,friendly helpful staff.

    Difficult to find hotel,needs larger sign by roundabout.Trees obstructing view of hotel from road.

  • 9/10 Jason ( Solo zakenreiziger) 

    van Brighton , GB  op  29 april 2007

    "good adequate stay, friendly staff, served the purpose of an overnight quick stop." (99499892)

    clean. good selection of equipment in room iron sofa tv etc

    rooms need updating, bed was worn out, old school facilities

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  26 april 2007

    "Renovation works were ongoing which was not indicated at time of booking. Work commenced prior to 9am which was a very loud and extremely annoying." (99784527)

    Bar and restaurant were OK.

    Room decor not very nice.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  29 maart 2007

    "This was a good visit and a good experience. See the checkboxes above. The only feedback is that one of your staff was unhappy about the behaviour/performance of another and was complaining about this to colleagues. I didn't really want to hear this - it should have been kept away from the customers ears. On the whole though, the staff were very helpful and welcoming." (99257857)

    It was clean, comfortable and well presented - although just refurbished.

  • 9/10 Timothy ( Volwassen paar) 

    van Shoeburyness , United Kingdom;GB  op  14 maart 2007

    "It was just what was required, for our overnight stay. It was clean, pleasent and the staff were polite and helpful. There was no pressure to add 'extras' to our room account." (3305312776)

    It was clean and tidy.

  • 8/10 Anonymous ( Volwassen paar) 

    op  13 maart 2007

    "Fine - breakfast experience good." (99550572)

    Limited bathromm products - anticipated bath lotion or the like. Appears this is not now provided along with many other hotels.

  • 8/10 Trevor ( Groep collega's) 

    van West hendon , United Kingdom;GB  op  8 februari 2007

    "Going away on business can be tiresome, the slightest discomfort can seem like a serious problem. Happily everything was just right during our stay." (3305190277)

    Good, Clean, Modern facilities at a reasonable price.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  23 januari 2007

    "Efficient booking process. Enjoyed overall." (99995440)

    Friendly, helpful staff. Comfortable bar area.

    Room a bit outdated (although comfortable)

  • 8/10 Nathan ( Jong paar) 

    van Wanstead , United Kingdom;GB  op  17 januari 2007

    Pleasantly surprised by the room as it was a cheap deal for one night. Plus you couldn't hear any noise in the room from a party that was being held downstairs.

    The mattress was very hard so found we didn't sleep that well.

  • 8/10 Anonymous ( Jong paar) 

    op  6 december 2006

    "Good for the price" (99121634)

    The bed was comfy. Good sized room.

    Pay per view movies would have been nice.

  • 9/10 Kevin ( Familie met oudere kinderen) 

    van Romford , United Kingdom;GB  op  28 november 2006

    "overall a pleasant stay but overall location fairly issolated" (99942055)

    r easonably priced clean & tidy pleasent stay

    beds hard resturant expensive location issolated

  • 7/10 Debbie ( Solo zakenreiziger) 

    van Oulton , United Kingdom;GB  op  21 november 2006

    broadband internet access. large room. clean.

    dirty/used crockery left outside other guest rooms when I arrived in the evening at 10.00pm still there when I left at 7.00am. not pleasant to look at first thing in the morning.

  • 9/10 Anonymous ( Volwassen paar) 

    op  16 november 2006

    "OUR STAY WAS COMFORTABLE. APART FROM THE COMMENTS ABOVE WITH REFERNCE TO THE ACCOMODATION I CANNOT SEE HOW YOU COULD BETTER YOUR SERVICE." (99945886)

    THE STAFF ARE FRIENDLY AND HELPFUL

    A LITTLE DATED

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