Coulsdon Manor, Croydon, London

Coulsdon Court Road, Coulsdon, Croydon, London, CR5 2LL
4   Hotel

Set in 140 acres of idyllic parkland, Coulsdon Manor boasts an 18-hole golf course and 4 tennis courts. Central London is only 15 miles (24 km) away. T... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Anonymous ( Volwassen paar) 

    op  17 oktober 2009

    "Took advantage of a late discount on an executive room - a really excellant deal. Hotel is a bit out of the way but it suited me perfectly. Would recommend." (108753282)

    Room - Reasonable size, clean and well equipped. Staff - restuarant manager in particular was a real star. Car Parking - lots of and free Food - Delicious

    Reception / check in area a litle tired

  • 10/10 Anonymous ( Volwassen paar) 

    op  18 september 2009

    "Excellent, and surrounded by very good golf course and scenery. " (108920124)

    Excellent attitude of staff, very curteous and helpful. Very good bar food and offers made it excellent value for money.

  • 8/10 Anonymous ( Volwassen paar) 

    op  14 augustus 2009

    Friendly atmosphere. Excellent setting.

    Bar food poor and expensive.

  • 9/10 Meloney ( Solo vakantieganger) 

    van Hayes , GB  op  20 juli 2009

    "The food and every thing was lovely" (108664877)

    The bathrooms could do with an upgrade.

  • 4/10 Ulu ( Volwassen paar) 

    van Llantwit fardre , GB  op  2 juni 2009

    "Disappointing " (107763799)

    Very nice location,

    Attitude of staff appalling and rude.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  8 juni 2009

    "Pleasant stay, lovely surrounds" (107596348)

    Ladies in party noticed no hair conditioner available, which we thought should be there for a four star hotel

  • 10/10 Graham ( Volwassen paar) 

    van Stourbridge , GB  op  3 juni 2009

    "Having booked online we were intrigued to see how the hotel suited us. The price was fair and on the low side of those others we had looked at so we were pleasantly surprised on arrival. It has the benefit of the Golf course as a setting but inside we were again pleasantly suprised. We had a bar lunch and were very impressed with the food and also with the young chap who served us and Breakfast was also excellent both freshly cooked, well presented and swiftly served. We were sad this was only an overnight stay." (107538292)

    See below

    The only problem area was that the day of our stay was very warm and the fan in the bedroom struggled to keep a reasonable temperature.

  • 7/10 Anonymous ( Jong paar) 

    op  12 mei 2009

    The receptionists were very friendly and helpful, and the breakfast buffet was of a high quality.

    The website had said that the executive room had bathrobes in and it didn't. It was overall less luxury than I had expected from the site. Also we couldn't find a reference to the last time for breakfast in any of the in room literature - we made it down 2 mins before the end by chance, but this meant we had limitted buffet choice and no place settings.

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 april 2009

    "Ok apart from above." (107813947)

    Unfortunately there where several functions arranged, which we expected to be noisy, but it was far worse than we expected.There was banging and shouting outside our room in the early hours of the morning.

  • 7/10 Anonymous ( Volwassen paar) 

    op  7 april 2009

    "Good value for money" (107812661)

    Friendly

    Cleanliness and decor in need of improvement

  • 5/10 Anonymous ( Volwassen paar) 

    op  25 februari 2009

    "Could be a lovely hotel, needs some tlc and staff need training, no upselling offered at all, Mini bar was empty, nothing was explained about room service or spa." (107841888)

    Location, grounds, parking Seal was playing as background music, best thing about the whole time spent there!

    Extremely poor service, mainly lack of staff everywhere, long waits to be acknowledged much less served! Long wait in bar. no one to seat us at brekfast, so we left without eating! Quality of food at dinner, poor. Check out... man at desk made no eye contact at all, left us standing while he carried on with his phone call, we just left our key on counter top and went somewhere else for brekfast even though it was included in our package!

  • 9/10 Brian ( Volwassen paar) 

    van Ilkeston , GB  op  27 januari 2009

    With a four hour journey home needed a television with teletext so we could check for any travel delays

  • 8/10 Robert ( Volwassen paar) 

    van Carshalton , GB  op  22 oktober 2008

    "good" (107854947)

    freindly staff,great breakfast

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  6 oktober 2008

    "Very nice - thank you" (107226548)

    Nice room - good food

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  27 augustus 2008

    "This hotel is fit for use as a golf hotel but if you are a business traveller I would choose somewere else." (107195794)

    Good parking and setting in golf course

    Hotel very tired decor including rooms and public seating. Hotel in serious need of a makeover

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  11 juli 2008

    "Staff did not ask me about my stay as I left. They were pleasant but not attentive. I noted the 4* sign outside and smiled - no way !!!" (108083109)

    Beautiful setting and grounds - very peaceful. Bar and food very reasonbaly priced. The price (compared to usual rack rate) was good and I would be interested to find out whether other rooms are of the quality shown on the hotel web page - that is the ONLY reason I would currently choose to stay again

    Room probably allocated to 'cheap' late room or similar bookings - carpet stained, chair stained, bathroom dated and would benefit from deep clean.

  • 10/10 Richard ( Groep collega's) 

    van Skelmersdale , GB  op  6 mei 2008

    I was very impressed with the overall service and friendliness of your staff, The breakfast was one of the best!

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  27 april 2008

    "The canned music was awful. I hate canned music, especially at dinner in the restaurant when I'm tired after a busy day. I am willing to bet that many guests complain about the canned music - normally, the defining mark of a poorly run, cheap hotel. The hotel's management should get rid of it." (97100768)

    Room quite large and adequately equipped. I was pleased to note that W-Fi was available and a trouser press. I rate both as important.

    Decorations throughout the hotel were delapidated and in need of re-decoration.

  • 7/10 Lyn ( Solo zakenreiziger) 

    van Thorpe-le-soken , GB  op  7 april 2008

    The rural location and tranquil atmosphere

  • 7/10 Brian ( Familie met oudere kinderen) 

    van Halifax , GB  op  1 april 2008

    "would stay there again and recommend to others; need I say more!" (97103014)

    comfortable, near to dining room. plenty of car parking.

    damaged wardrobe not repaired; no toilet brush in bathroom; bulb not replaced, extracator fan did not work

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  1 april 2008

    "Very good value for money Bar meal was goo quality and very reasonably priced. Very friendly and polite staff. Breakfast way above par for this level of hotel." (97606827)

    Clean, new, spacious. SKY Sports in the bedrooms - a rarity at this price level.

    Gym is very dated, needs refurbishment.

  • 9/10 Anonymous ( Jong paar) 

    op  19 februari 2008

    The grounds and the hotel it'self were lovely. Really peaceful and relaxing.

    No fridge.

  • 9/10 Anonymous ( Volwassen paar) 

    op  16 januari 2008

    "This is a good hotel in an excellent location. The hotel is very nice indeed and right next to a golf course. So you can sit and have breakfast whilst watching the golf. The room was spotless, the staff superb and the service and meals were excellent. We have tried several hotels in the locality but will definitely stay in the Coulsden Manor from now on." (97046466)

  • 10/10 Julie ( Jong paar) 

    van Plymouth , GB  op  7 januari 2008

    "Our stay there was really excellent. I have to say it is one of the nicest hotels I have stayed in in the UK. The staff were so pleasant and professional and made us feel really welcome. The facilities on offer looked good, we didn't actually play a round of golf or use the spa but it was nice to know the option was there. We treated ourselves to some room service, as a treat, the service was excellent. we would definately stay there again. I would definately recommend Coulsdon Manor to friends and relatives. Thank you very much for a lovely stay." (97133270)

    The cleanliness and modern furniture

    Nothing

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  30 november 2007

    "This hotel was a huge pleasant surprise. I honestly think this is the best hotel in a radius of 10 miles, having tried many of them, and that by a comfortable margin. The decor was in good condition, it was warm and comfortable, and a very nice place to land for an evening." (97627829)

    The room was excellent

    Nothing

  • 10/10 Daniel ( Volwassen paar) 

    van Maidstone , GB  op  16 november 2007

    "When I originally booked I did ask for an upper quiet room as I was on a intense course and wanted to have sufficient sleep, but I was assured the first floor was quieter, we then had to be moved because the heating wasn't working to a room a couple of doors down and found it really noisy as it was close to the bar and staff cupboard." (97104307)

    Lovely room we had to be moved as there was no heating in the first one, we were moved to a disabled room.

    There was a lot of noise from the other guests and unfortunately the staff cupboard was next to our room.

  • 6/10 Clive ( Solo zakenreiziger) 

    van Woodbridge , GB  op  27 oktober 2007

    The gym - very good

    I had to work through much of the night and was woken by cleaning staff in prolonged lively conversation right outside of my room. The do not disturb sign did not work! Very annonyed.

  • 6/10 Wendy ( Groep collega's) 

    van Bruxelles , BE  op  29 september 2007

    "Having left England over 25 years ago, this hotel had the look, feel and smell of something traditional and nostalgic for me. However, having travelled quite a bit since leaving, there are certain standards that one comes to expect and unfortunately the hotel fell down on some basics - mainly on care of interior. The staff were friendly and helpful. An interesting scenario did happen - I needed something the hotel didn't have - the suggestion was to walk +/- 1.5 miles or catch a bus in an area I don't know, to get to the nearest shop. Alternatively I was told to order a taxi - but they don't take credit cards, I had no UK money left, and the need didn't merit the cost. I would recommend it to people who want a bit of nostalgia, come by car and are not overly fussy about their accommodation." (97574579)

    Tradition Bed was comfortable Nostalgia

    Room was dark Threadbare carpets Worn wall paper Very old TV

  • 9/10 Anonymous ( Volwassen paar) 

    op  28 september 2007

    "we had a lovely weekend" (97962102)

    the food was very good and the service excellent

    the restaurant was very chilly

  • 9/10 Selvaratnam ( Volwassen paar) 

    van Sutton , GB  op  27 juni 2007

    "A very enjoyable and pleasant stay. Peaceful as we wanted it to be. Excellent cuisine and well mannered staff" (99995698)

    Cosy but adequate and spacious room with all facilities

  • 9/10 Chris ( Solo zakenreiziger) 

    van Falkirk , GB  op  5 juni 2007

    "Good standard of accommodation. I was lucky and got a relatively good price booking last minute. Resstaurant is quite pricey as is the breakfast at " (99603391)

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  13 april 2007

    "Overall i persoanally thought the hotel and staff were good. I do think they need to invest more in the decor and ensuring everyday detail like door handles and roof tiles are maintained." (99224583)

    The staff, restaurant & grounds were nice,

    I had a broken door handle, the roof tiles in the corridor were sagging down and i thought the overall decor of the hotel was dreary although the restaurant and food served was very nice.

  • 8/10 Paul ( Volwassen paar) 

    van Cowfold , United Kingdom;GB  op  23 april 2006

    "The only slight problem was on booking out. Because i left early one of the staff was supposed to alert the reception desk to bill my card. Instead the reception staff were trying to get my girlfriend to pay, but once the mix up was dealt with all was ok." (3304490506)

    The booking process was very easy and the staff very friendly

    nothing to dislike

  • 8/10 Gwen ( Volwassen paar) 

    van Rochester , United Kingdom;GB  op  18 april 2006

    "all necessary info is on the website. I would have like to have known about the road works on the main road before travelling as this made following directions slightly off putting" (3304336004)

    Beautiful grounds and comfortable bed

    cooked breakfast was cold

  • 5/10 Eric ( Vriendengroep - volwassenen) 

    van Co dublin , Ireland;IE  op  17 april 2006

    "We had three rooms at your hotel on Tuesday 11th April.The hotel was excellent, however our experience in your restaurant was unbelievably bad. We booked a table for 20:00 for 5 people. I went into the restaura twice to check on the staus of our table but could find no one to talk to in the restaurant despite the fact that there were about 10 people dining.We eventually were given menus in the bar and proceeded into the restaurant at about 20:30. Our meal was served at about 9 oclock. It was less than satisfactory as the steaks were badly cooked and the lamb was very pink and very fat-My duaghter could not eat it. We complained to the manager who decided not to charge us but really all we wanted was a good meal. The manager seemed to be preoccupied most of the evening at the reception desk. I feel that your staff need a lot of training. Eric Duffy" (3304492803)

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  7 september 2005

    "I arrived at the hotel early in the morning, well before the check-out time. The reception staff politely informed me that no room could be acessible to me. I then went to the restaurant to have a cup of coffee and to take a rest after long hours travelling. The restaurant staff treated me with free coffee and toast, which really warmed my heart. The location and environment of the hotel is excellent. The room size and the bed a bit small, particularly when the room charges were amongst the highest in the area." (2603870)

    The staff is generally very friendly and nice. The surrouding environment is excellent. The restaurant provides good food and excellent service.

    The tennis court obviously requires to be refurbished.

  • 4/10 Anonymous ( Familie met jonge kinderen) 

    op  20 augustus 2005

    "The Brasserie was next to the bar and although there was no smoking in this area, smoke from the bar was very intrusive. We ate the brasserie menu in the restaurant as a special concession. The food was not particularly well presented or prepared given the overall price for 3 adults and one child (c. £70.) I think that if you are a golfer it is good value, however if staying for any other reason, the hotel is pricey for the facilities and general standard offered." (2639794)

    Location was convenient.

    Decor in the rooms was a little tired and beds not particularly good, given the price per night. No children's digital channels were available.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  13 augustus 2005

    Our party was made up of people aged between 66&77, some more agile than others.The lift and easy access tothe outside seating area was good and made it a worry free stay.

  • 10/10 Le ( Familie met jonge kinderen) 

    van Nottingham , United Kingdom  op  5 april 2005

    "Train fare and frequency was excellent from the local station. £9.60 for a family of 4 including tube for the day! Simple but good menu for evening meal excellent value. Efficient and friendly staff both towards ourselves and our young children." (2098419)

    For easy access to London in country surroundings, it could not be faulted.

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