Ramada Hatfield, Hatfield

St Albans Road West, Hatfield, AL10 9RH
3   Hotel

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£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Anonymous ( Volwassen paar) 

    op  12 oktober 2009

    Poor breakfast

  • 10/10 Janet ( Jong paar) 

    van Ellesmere port , GB  op  4 december 2008

    "Really good experience" (107363781)

    Lovely room. Lovely food. Lovely staff

    Not much coffee in room

  • 8/10 Steven ( Man/man of vrouw/vrouw paar) 

    van Milton keynes , GB  op  1 december 2008

    Shower did not work.

  • 9/10 Mrs ( Vriendengroep - volwassenen) 

    van Dunstable , GB  op  27 november 2008

    "Very happy, would do this again!!" (107862905)

    Good value for money, we had a voucher which enabled our stay to be worthwhile!

    I think the hotel could do with putting up some signs on doors to the corridors where the rooms are saying somehting like"Please do not distrub other guests that may be sleeping" as we had disturbances both nights at around 2am

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  24 november 2008

    The room was spacious and comfortable

    The iron did not work and my request for a replacement was ignored, I had to chase the following day

  • 7/10 Rachel ( Man/man of vrouw/vrouw paar) 

    van Halifax , GB  op  19 november 2008

    "Good, would stay again" (107408172)

    Good clean room with everything you would need. Hotel bar, food and service was good

    You had two coach loads on the Saturday night with meant hell for all other guests at the breakfast tables on Sunday morning. Not enough staff or maybe the right staff were available that morning to deal with the demand at breakfast. Consequently we had a substandard breakfast with half the product available.

  • 9/10 Paul ( Volwassen paar) 

    van Essex , GB  op  28 oktober 2008

    "Great" (107612650)

    Excellent customer service, all spoke good english (sometimes a rarity nowdays) and very helpful, we asked for directions and we were shown on a map and then given the map to take away. The barman was lovely and very friendly. Great breakfast lovely staff. Great value for money.

  • 4/10 Anonymous ( Ander) 

    op  8 oktober 2008

    "Poor quality rooms from such a well known chain" (107657155)

    First room was double although requested twin. In second room the wallpaper was hanging off the wall! Third room tiny!

  • 8/10 Susan ( Volwassen paar) 

    van Lancing , GB  op  9 september 2008

    "Clean, comfortable surroundings" (107102061)

    Staff were friendly and attentive

    Shower difficult to adjust water temperature, and towels were very rough and uncomfortable to use.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  5 augustus 2008

    "would have liked not to be turfed out of the room at 11pm by smoke alarm" (97092447)

    Helpful friendly staff, good breakfast, good building and reasonable furnishings

    hot room, no ventilation except grond floor window; too many badly behaving guests; poor coffee/tea choice in the room; only one chair in a double room

  • 5/10 Michael ( Volwassen paar) 

    van Scunthorpe , GB  op  5 augustus 2008

    "to be fair we didn't arrive until 10.30pm and left before 10.30am. Next time we will stay somewhere like the travel lodge!!" (108047757)

    Location

    Toilet seat was completely broken off and was dangerous with regards to health and safety and should have been picked up during cleaning.

  • 9/10 Anonymous ( Jong paar) 

    op  4 juni 2008

    Friendly staff, fast check in/checkout! Excellent parking facilities.

    Directions to rooms on 1st floor wasn't clear!

  • 9/10 William ( Groep collega's) 

    van Preston , GB  op  2 september 2008

    " the stay was good an have just booked again for next year" (97728431)

    the hotel is good and has a good service

    drinks at the bar are over priced

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Volwassen paar) 

    op  3 mei 2008

    Location

    Breakfast experience was poor.

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  21 februari 2008

    Cleanliness and friendly staff Prominent position so easy to find

    No lift notice prominently position for disabled visitors and finding room was difficult

  • 9/10 Halil ( Volwassen paar) 

    van Southgate , GB  op  20 februari 2008

    "i had a good stay breakfast was very nice accomadtions was fine staff was great and price was very good All round good value for money" (97417850)

    clean plenty of space comfortable bed

  • 7/10 David ( Solo vakantieganger) 

    van Southwell , GB  op  13 februari 2008

    Large room well furnished Good service especially in the brasserie

    shower sprayed water everywhere indicating insufficient maintenance

  • 7/10 Anonymous ( Volwassen paar) 

    op  10 februari 2008

    The room was a good size

    The buffet dinner

  • 7/10 Anonymous ( Groep collega's) 

    op  19 januari 2008

    Large comfortable room. Nice bathroom suite

    No flannel in the bathroom. Light over the mirror didn't work. Looked out onto busy roundabout - traffic noise high

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  25 december 2007

    "Really impressed with the attentive staff - helpful and accommodating. Nice breakfast, and once againfriendly and helpful staff. Makes a pleasant difference!" (97205259)

    Nice big room, modern and neat.

    No bath, but especially no free Wi-Fi in room.

  • 7/10 Dawn ( Jong paar) 

    van Luton , GB  op  19 december 2007

    "The only thing I wasnt happy with was the cost of the breakfast. I think £11.95 was very steep. I stayed at the Hilton in Marble Arch last year and I think they charged about the same, however, there's also included some form of cooked food ! I ended up running across the road to the MacDonalds to get our breakfast !! It ruined the fact that this was our first night away from our 14 month old Son and was looking forward to a lie in !" (97740016)

    Very Clean and recently refurbished

  • 8/10 Sally ( Ander) 

    van London , GB  op  14 november 2007

    "I found the hotel and rooms suitable for our needs, although I found the overhead lights in the bedroom above the bed, instead of bedside lights, unpleasant. The bedroom faced a very busy road but the soundproofing kept all vehicle noise out. I liked the arrangements on Sunday morning with breakfast available from 7.30 am until noon and check out also until noon. The breakfast was generous with cold and hot food including fresh fruit and the service at breakfast was very good. We have stayed here before and would again in the future." (97186765)

    Comfortable bed, spacious and well equipped bathroom, iron and ironing board in the bedroom.

    The lack of bedside lights. The overhead spotlights, even when dimmed, on the ceiling above the bed were horrible and glaring, and, for someone wearing glasses, caused unpleasant reflections when trying to read in bed.

  • 7/10 Liz ( Vriendengroep - volwassenen) 

    van Stanmore , GB  op  31 oktober 2007

    "We found the cost of drinks at the bar extortionate; the bar charged " (97096993)

    The room was a family room as requested for three people - clean, adequate and functional.

    Nothing; it was fine.

  • 7/10 Amanda ( Jong paar) 

    van Lincolnshire , GB  op  20 oktober 2007

    "The staff in the resturant were very rude. They ignored us on arrival, We felt very arquad in where to sit etc. it took 45 minutes for our meal to arrive and when we asked for a sweet menu we got the look of death from the waiter. Think he'd had a telling of from managment? It showed!" (97570133)

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  19 juni 2007

    Spacious, clean and good layout

    TV/ Internet technology was very slow and unwieldy. Should be updated asap

  • 9/10 Ruth ( Volwassen paar) 

    van Waterlooville , GB  op  19 mei 2007

    "We were very impressed with the hotel, having stayed in hotels all over the world we were impressed with the facilities and size of the room. The modern TV, the blackout curtains which you only get when upgrading in some hotel chains. The staff were friendly and helpful and the breakfast was good." (99747175)

    The room was a good size and clean well decorated. The beds were very comfortable.

  • 8/10 Dave ( Volwassen paar) 

    van Ilford , GB  op  4 april 2007

    The room was excellent and the booking in very good it was a pity that later when we went to recption to ask for extra coffee for the room we got a Manwell moment! (not good with english).

    The very bad service with our evening meal.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Brendan ( Solo zakenreiziger) 

    van Dun laoghaire , IE  op  17 april 2007

    room was neat, breakfast good and hotel was clean in spite of renovations

    evacuating the hotel due to a fire alarm, when it was obvious it was an old man smoking that set it off. The restaurant staff are slightly curt.

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  29 maart 2007

    "Not sure we would stay there again - maybe if there was no alternative," (99699115)

    Convenient location

    Hotel feels a bit shabby and not as clean as expected.

  • 9/10 Michael ( Vriendengroep - volwassenen) 

    van Glasgow , United Kingdom;GB  op  16 januari 2007

    We were able to access the rooms earlier than expected due to the common sense approach by the reception staff. All the staff were freindly and eager to assist in any way they could.

    Step over into shower made it necessary to assist older guest into cubicle

  • 8/10 Anonymous ( Jong paar) 

    op  25 december 2006

    "Very slow check-in but a fantastic breakfast!" (99327275)

    Modern feeling room, facilities were excellent.

    Shower head was inadequate. Mattress was strange.

  • 10/10 Anonymous ( Volwassen paar) 

    op  17 december 2006

    very nice clean room with plenty of room and equipment

  • 7/10 Anonymous ( Volwassen paar) 

    op  7 december 2006

    "check in took 25 mins as there was only one person on duty and it was busy breakfast was included on our deal but when we went to breakfast the staff questioned if we had payed for breakfast and had to check the hot selection of the mael was poor as it had been out for some time fried eggs were cold scrambelled eggs were set like concrete plates were cold so we passed on breakfast" (99183155)

    the room was excellent clean and tidy and well equiped

    only a shower no bath and quiet small

  • 10/10 Dee ( Groep collega's) 

    van Wallington , United Kingdom;GB  op  10 november 2006

    "I would like to have known about the bar and certainly about the excellent food available in the restaurant." (99127636)

    The decor, setting, space, comfort and facilities.

  • 5/10 Mark ( Jong paar) 

    van Westoning , United Kingdom;GB  op  27 oktober 2006

    Central location and the room was finished to a high standard in comparison with the price paid

    Lack of staff! Long wait on arrival for someone to man the reception desk

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