Comfort Hotel St Albans-City Centre, St Albans

Ryder House, Holywell Hill, St Albans, AL1 1HG
2   Hotel

Retaining many Edwardian features but totally redesigned for the modern era, this hotel offers a good combination of value and quality in the heart of St. Alban... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Groep collega's) 

    op  20 oktober 2009

    "excellant value, ideal location" (108230431)

    Good value room, very close to the centre of st albans, friendly staff.

    rooms slighty dated decor

  • 8/10 Francis ( Volwassen paar) 

    van Washington, dc , US  op  17 oktober 2009

    "We would return and hope to in the future" (108195286)

    We have stayed at the hotel before and chose it this time because of the location and positive experience. We were not disappointed. The reception staff was especially helpful

    The fan in the room had loose backing on the plug. My wife got a shock when trying to unplug it.... The lights over the table had faulty wiring and were flickering on and off. We told the manager but it could not be repaired because a part was needed and it was Sunday. We simply left the light off and left on Monday, our scheduled departure date.

  • 8/10 Maura heaphy ( Volwassen paar) 

    van Columbus, ohio , US  op  26 augustus 2009

    "Given two uncomfortable nights sleep, and the parking problems, we were disappointed in this otherwise very nice and attractive hotel." (107546349)

    Location -- very convenient. Very attractive building. Very pleasant dining room, and the breakfast buffet was good value for money. The room itself was of a good size, and well equipped. The staff was helpful and friendly. Free wi-fi.

    Parking (the main reason we chose this hotel!): the on-site parking lot is TINY. There is an alternative a good 10-minute walk away. (NOT "four minutes" ...) My husband has mobility problems (US disabled parking tag) so this was quite a challenge. Beds were not very comfortable. (Ironic, given name of hotel ...) We couldn't get the free wi-fi to work! (To be absolutely fair, I'm sure we could have asked for help at the desk -- but we only wanted to check our emails, and it didn't seem worth the trouble. But it was a minor disappointment.)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Deepti ( Jong paar) 

    van Astoria ny , US  op  19 september 2009

    Excellent staff, very helpful!

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  1 september 2009

    "Fine" (108817297)

    Room fine, did not book breakfast as preferred to bring my own and not have to get dressed before I had it!

    Very noisy early morning guests outside my room from 7.30 on. Seemed to gather and chat, laugh etc near me. Not fault of hotel but wish people could be more considerate.

  • 8/10 Diana ( Volwassen paar) 

    van Waterlooville , GB  op  31 juli 2009

    Breakfast had obviously been under lights for some considerable time and was dried up. I requested for some freshly cooked fried eggs which caused some surprise I think but my request was actioned . The eggs came swimming in fat

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Penny ( Vriendengroep - volwassenen) 

    van Edinburgh , GB  op  15 augustus 2009

    "Excellent 3 day break, good base for exploring surrounding areas." (108257378)

    Excellent location within the centre of St Albans Car parking available on site (hotel also has extra spaces and free car park nearby). Free wi-fi access.

    British weather

  • 8/10 Heather-anne ( Volwassen paar) 

    van Godalming , US  op  5 augustus 2009

    convenience to downtown area

    loud guests in next door room

  • 7/10 Julian ( Solo zakenreiziger) 

    van Axminster , GB  op  8 juli 2009

    "Well situated in centre of St Albans, generally OK" (108865542)

    Good reception and air conditioned

    No air cond in room so had to have windows open then use fan which together with traffic noise made the experience less than satisfactory

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  21 juli 2009

    "We normally stay in 5 star hotels, but this was for a very specific visit. We had no problems with the hotel, it was clean, quiet, close to all amenities and very good value for money. " (108406928)

    Room was clean and quiet. Value for money was very good, proximity to town centre was good, staff very helpful.

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  21 juli 2009

    Exellent location, excellent facilities and excellent staff.

    Would have liked room service available 24 hours.

  • 8/10 Christian ( Jong paar) 

    van Vienna , AT  op  17 juli 2009

    "the best offer and value for money in St. Alban's" (107832592)

    the very nice lady at the reception desk, the breakfast in general

    the quality of the juices at breakfast is poor

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  13 juli 2009

    "Pleasant" (108182844)

    Friendly helpful staff.

    Bathroom not fully cleaned- but reception staff very helpful over it

  • 8/10 Anonymous ( Volwassen paar) 

    op  13 juli 2009

    "a perfectly good hotel for a one night stay. Close to good restaurants and pubs" (108860372)

    Staff,check-in/check-out process, willingness to forward forgotten items. excellent location

    small bed, room quite hot, decoration dated

  • 9/10 Angela ( Volwassen paar) 

    van Dronfield , GB  op  9 juli 2009

    "Good value for money" (107824597)

    Central, decent room. Good sized bed.

    View of brick wall, hot. Ran out of tissues/milk.

  • 8/10 Anonymous ( Groep collega's) 

    op  5 juni 2009

    Good location. Friendly staff.Good breakfast.Rooms fine.

    some noise from extractor of restaurant next door.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  2 juni 2009

    "Would expect to be told we would be put in a basement with no view for the price we paid we could have stayed at the coast with sea views and breakfast." (107910172)

    The room was clean and provided with soap and shower which come in handy.

    We was put in the basement with a view of a brick wall. It was very hot and sticky in the room and mini bar empty exept for a gone off salad.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Lynn ( Volwassen paar) 

    van Chesterfield , GB  op  1 mei 2009

    "Would use the hotel again if none other was available. I thought it was expensive for the quality of the room(the carpets,valances and other soft furnishings were marked and grubby)and lack of any breakfast. We have stayed in much better quality,cheaper accommodation, where at least continental breakfast is offered." (107462301)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Janine ( Groep collega's) 

    van Stevenage , GB  op  27 mei 2009

    Good location. Clean room.

    Confusion getting to car park and getting telephone number for hotel to get into car park.

  • 7/10 Timothy ( Man/man of vrouw/vrouw paar) 

    van Bury st edmunds , GB  op  19 mei 2009

    Chairs in restaurant were stained and threadbare

  • 10/10 Peter ( Solo zakenreiziger) 

    van Reading , GB  op  4 mei 2009

    Receptionist was exception helpful when finding resturant to meet colleagues, breakfast staff every helpful also

  • 9/10 Andrew ( Jong paar) 

    van Peterborough , GB  op  22 april 2009

    "clean, comfortable, well located and good value" (107500641)

    clean, comfortable, well located and good value

  • 9/10 Jeremy ( Solo zakenreiziger) 

    van Oslo , NO  op  16 maart 2009

    "Great, hassle free" (107675480)

    Excellent service, very accomidating

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  7 april 2009

    Room was too expensive at nearly £80 for single occupancy

  • 10/10 Anonymous ( Groep collega's) 

    op  31 maart 2009

    "Excellent" (107347084)

    Clean, friendly service, excellent value for money

  • 9/10 John ( Volwassen paar) 

    van Bristol , GB  op  27 maart 2009

    "Another pleasant stay at the Comfort Inn" (107343270)

    Staff Close to city centre

    Distance to main car park

  • 6/10 Elisabeth ( Jong paar) 

    van Runcorn , GB  op  25 februari 2009

    "The room and bathroom were very dated, nothing special. The checkout process took a while and some of the staff were rude. I probably wouldn't stay there again I would find an alternative hotel. " (107664278)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Paul ( Jong paar) 

    van Southampton , GB  op  24 maart 2009

    "Excellent. Will stay again." (107819400)

    Great breakfast and nice comfortable room

    Parking limited but we were lucky to get the last space !

  • 8/10 Anonymous ( Jong paar) 

    op  17 februari 2009

    "We really enjoyed our stay here. The location and customer service were very good, the rooms just need a little updating." (107913729)

    Excellent customer service on check-in, the staff were extremely friendly and helpful.

    The decor in the room was a little tired. There is minimal parking.

  • 9/10 Graeme ( Volwassen paar) 

    van Leeds , GB  op  8 december 2008

    "Enjoyed stay at the hotel again (this was our fourth visit)" (107285085)

    Very friendly & helpful welcome from the receptionist who quickly sorted queries about car parking and breakfast arrangements. Room clean, tidy and fair size - advance request for quiet room met in full. Bar quiet and comfortable - and reasonably priced. Breakfast was fine - although more (fresh) fruit would be nice - staff were attentive and pleasant.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 James ( Vriendengroep - volwassenen) 

    van Forney , US  op  26 januari 2009

    "We have stayed previously and consider the Comfort Hotel to be avery good hotel that we are very familiar with. It is located near the city center with multiple restaurants and pubs nearby. The location is convenient to bus and train stops. " (107699807)

    friendly staff, good location,very good breakfast

    difficult to regulate temperature ( room ranged from cool to very warm)

  • 9/10 Anonymous ( Groep collega's) 

    op  23 december 2008

    "Was satying there as were going out to celebrate my 30th birthday...the hotel was fantastic and it really helped us to relax and enjoy the celebration.... A+ service..." (107978979)

    Really helpful staff and very friendly. The room was really good and very clean and well stocked :-)

    No bad points that I can think of at all....

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Jong paar) 

    op  26 november 2008

    The downstairs had been renovated beautifully, breakfast was good. Good location.

    The room was decorated in a way that did not match the image on the internet - incredibly old fashioned and dated - tired looking. Very disappointing. The bed was somewhat uncomfortable

  • 8/10 Anonymous ( Groep collega's) 

    op  20 november 2008

    "All in all avery enjoyable stay. Thank you." (107432378)

    The staff were extremely polite and very helpful and the hotel was in an excellent location for our daughters graduation ceremony at the abbey.

  • 4/10 Amanda ( Solo zakenreiziger) 

    van Madrid , ES  op  12 oktober 2008

    El restaurante estaba cerrado.

  • 8/10 Anonymous ( Volwassen paar) 

    op  7 oktober 2008

    Spacious room. Well run hotel.

    Limited parking next to hotel - though alternative well explained.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  3 oktober 2008

    location

    lack of parking

  • 9/10 Christopher ( Volwassen paar) 

    van Plymouth , GB  op  23 september 2008

    "Very enjoyable" (107297995)

    Frienly staff, Good breakfast, Central location, Nice building

    Parking was tight and relied on others moving their vehicles

  • 7/10 Leonard ( Volwassen paar) 

    van Redruth , GB  op  2 september 2008

    "I have when working stayed in a vast number of hotels all over the county. So I think I have a fair idea of what a hotel should reach as an acceptable standard. The overall impression of the St Albans Comfort was that it was on the whole adequate in respect to standards of the room. The staff were excellent in thier approach and assistance. A big thank you to them." (107205580)

    Excellent staff approach and assistance. Good breakfast. Good location.

    Room was a little dated and tired. Had a smoking room would have preferred a non smoking. In this day and age all rooms should be non smoking.

  • 8/10 Anonymous ( Volwassen paar) 

    op  31 augustus 2008

    Flexible attitude of staff. Very helpful.

    Could do with some redecoration.

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