Crown & Mitre, Carlisle

4 English St, Carlisle, CA3 8HZ
3   Hotel

Located in the town near to Carlisle cathedral and castle, the Crown and Mitre is ideally situated for walks and drives. It has been carefully restored to retai... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Anonymous ( Groep collega's) 

    op  1 oktober 2009

    "Overall we enjoyed our stay although the rooms and ensuite facilities were 'compact'." (108227815)

    Location good, most facilities fine, breakfast fine, staff friendly.

    Pool area should either be shut down or have money spent on it. It is small in all aspects with dirty looking water, greasy scum round edges of pool, paintwork needs re-doing and the whole area is dim, dingy and dirty looking. I think it is a detrement to the hotel to have to advertise it as a leisure facility. They would be better without it if there is no money to upgrade it.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  1 oktober 2009

    "Acceptable" (108711708)

    The room was clean with all the usual requirements of Coffee, T.V. Iron etc. The staff were proficient and pleasant.

    The restaurant closed earlier than published leaving one to eat in the public bar!

  • 8/10 Peter ( Volwassen paar) 

    van Alfreton , GB  op  29 september 2009

    "Served all of our needs, I was last here in the early sixties at Hadrians camp." (107789327)

    good idea re giving the postcode for satnav parking. Reception very good and helpfull. Excellent breakfast and service.

    The room could have been cleaner, ie. a good vacuum and some furniture moved as very dirty/dusty underneath bedside cabinets and awkward corners.

  • 8/10 Anonymous ( Volwassen paar) 

    op  13 september 2009

    Staff were friendly and helpful

    Room a bit small, and on a noisy footpath (we were in an annexe). Though clean, the decor left a bit to be desired.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  6 september 2009

    "Overall stay was very good. Enjoyed the swimming facilities. " (108316017)

    Found your staff very good and very helpful and polite. Was so glad to get car parked in car park.

    Being coffee drinkers could have done with one or two more sachets in bedroom .... there again I should have just asked and I am sure we would have been given more.

  • 9/10 Helen ( Jong paar) 

    van Port william , GB  op  6 mei 2009

    "we had an enjoyable stay, however the hotel does look very tired decor wise. the pool area doesnt look inviting at all either. the staff were however very helpful and pleasant." (107904975)

    pleasant staff. great location. spacious room.

    breakfast wasnt too good. the decor was very dated/tired looking. the pool looked mucky.

  • 5/10 Eileen ( Volwassen paar) 

    van Newton le willows, merseyside , GB  op  17 februari 2009

    "I will not be returning" (107566266)

    cleanliness

    Room very cold throughout the stay Ambience of the restaurant is oppressive Food mediocre

  • 6/10 Anonymous ( Volwassen paar) 

    op  2 december 2008

    Although room was OK in the sense it was clean there was a distinct smell of sewage in the bedroom and also the water pipes/plumbing made a terrible racket which woke us up several times during the night.I didn't complain as we were only staying overnight.When checking out the receptionist didn't ask if everything had been ok.

  • 3/10 Joanne ( Solo zakenreiziger) 

    van Hyde , GB  op  18 oktober 2008

    "poor" (107131078)

    none

    parking bad, plug sockets in room not working. food avarge

  • 7/10 Anonymous ( Volwassen paar) 

    op  16 september 2008

    "IT WAS PRETTY GOOD BUT A BIT EXPENSIVE FOR WHAT WE GOT" (107242347)

    GOOD LOCATION ,GOOD MEAL AND FRIENDLY STAFF

    VERY DIFFICULT TO FIND ACCESS TO CAR PARK AND VERY BAD PARKING ARRANGEMENTS

  • 5/10 Dawn ( Vriendengroep - volwassenen) 

    van Metfield , GB  op  17 augustus 2008

    "ok " (97995553)

    hotel clean and tidy

    car park entrance and exit proceedure

  • 8/10 Lyn ( Volwassen paar) 

    van Maryport , GB  op  6 augustus 2008

    "pleasant" (107201330)

    deal advertized as a la carte dinner b&b, meal although very nice was not by any stretch of imagination a la carte, it was a set price (

  • 7/10 Graham ( Solo zakenreiziger) 

    van Northallerton , GB  op  14 juni 2008

    "functional but not particularly welcoming" (97458849)

    town cwntre location

    Executive room had pokey bathroom with washbasin located in bedroom

  • 9/10 Dennis ( Solo zakenreiziger) 

    van Sunderland , GB  op  10 mei 2008

    "Has a secure carpark which is hard to find,but felt comfoprtable leaving car overnight three course meal is good value for money good choice for breakfast staff were friendly recommend persons visiting Carlisle to swtay hers" (97961499)

    Excellent location good food evening meal and bb

  • 7/10 Kathryn ( Jong paar) 

    van Silsden,keighley , GB  op  8 mei 2008

    "The breakfast took an eternity to arrive on the Sunday morning. We were informed they had been a 'bit rushed'. After waiting patiently while everyone else got theres it seemed we had been forgotten then ours seemed to be rushed out quick. Unfortunately that meant mine was full of egg shell and my partners egg was raw, not what you expect when you have paid a decent amount for a room!! Oh and don't make too much noise, I think the walls are made of paper!!" (97245314)

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  4 mei 2008

    "Location very convenient for city centre business and shops. free parking in secure car park. Route to hotel by car a little confusing when don't know the city, due to pedestrianised area and one way system. Easy 5 min walk to railway station. Friendly town, nice atmosphere. Catherdral and tourist information centre 2 mins walk. Tullie House Museum and Carlisle Castle short walk away and both worth seeing." (97602612)

    friendly helpfull staff, rooms clean, comfortable & in good order

  • 9/10 Anonymous ( Jong paar) 

    op  27 maart 2008

    "Overall a very positive one. Nice room, breakfast and friendly staff." (97085515)

    Room - amenities (LCD with DVD) - Staff - Location

    Finding the parking wasn't that easy. The Swimming Pool/Jacuzzi facility needs some improvements.

  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  22 november 2007

    "Only two out of five evening meals were satisfactory." (97068039)

    Friendly staff and good clean accomodation.

    Parking facilities and the food.

  • 8/10 Anonymous ( Jong paar) 

    op  20 november 2007

    "Receptionists always seem to be answering phone calls, whilst they are efficient and friendly, it is difficult for them to cover front desk and answer the phone. Restaurant shut a little promptly (advertised as open until 21:30 but was already cleared away by that time) - only a problem because we were delayed in arriving at the hotel, however the bar tender was excellent and sorted out some food for us." (97570316)

    Bat tender was excellent

    Some doors slam, Corridor was far too hot

  • 9/10 Anonymous ( Volwassen paar) 

    op  5 november 2007

    Very central hotel, but car park a bit difficult to find. Room was a fine size but did not like going outdoors from Annexe to main hotel.

  • 9/10 William ( Volwassen paar) 

    van Ryton , GB  op  27 oktober 2007

    "We wanted a central base in the city and this was great, never needed the car. The half board was good value , with cooked breakfast included. It is fault finding that areas of the hotel needed decorating but if this was done it would probably be difficult to book." (97493610)

    Very central so left the car for whole stay. Loved old panelling in bar , generally a good atmosphere.Food was reallt good value.

    Altough our room was clean and tidy, there were areas of the hotel which need some decoration

  • 10/10 Pauline ( Familie met jonge kinderen) 

    van Jarrow , GB  op  27 oktober 2007

    "the hotel was very child friendly and the staff very friendly,a very good hotel." (97944388)

    very good hotel.we will be staying again soon.

    nothing i give it 10/10

  • 8/10 Anonymous ( Volwassen paar) 

    op  24 oktober 2007

    "Would have like to know that parking provision was chaotic. If I came to Carlisle by train I would definitely stay here again, if coming by car I'd try to find alternative parking." (97823907)

    Very central, comfortable beds, very good staff.

    Parking involved cramming as many cars as possible into the back lot which made getting in and out chaotic and the cars prone to scratching.

  • 9/10 Anonymous ( Ander) 

    op  9 oktober 2007

    The bed was comfortable, and the facilities at the hotel were excellent. The staff were all polite and helpful. The reception area found somewhere to put my husband's bicycle.

    The bathroom was inadequately stocked with shower gel, we had to order some. Some of the sockets did not work in the room.

  • 7/10 Anonymous ( Volwassen paar) 

    op  8 oktober 2007

    "Dinner was good, but buffet breakfast was not kept sufficiently hot. Lack of sheltered acces to 'Annex' would be problematic in wet weather. Would reccomend, with reservations." (97651976)

    Convenient for Railway Station and city cente attractions.

    Room smaller than expected for 'luxury class', and lacking air conditioning. Labelling on TV remote control buttons was mainly illegible. Noise from boiler house.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  1 oktober 2007

    "The room was good value for money, especially in view of the inclusion of the a la carte evening meal as well as a good breakfast. Walking out of the hotel front door puts one straight onto the main pedestrianised area of the town, which I found a bonus. I enjoyed my stay and would come again." (97210933)

    Clean and functional

    The room was a little on the small side with only a view of the adjacent pitched roof and I felt overlooked by windows opposite on a higher elevation.

  • 7/10 Paul ( Solo zakenreiziger) 

    van Braintree , GB  op  21 augustus 2007

    "My overall view was that the hotel was good but aimed at predominatly at coach tour parties, it is quite difficult to access being in the middle of the town within a pedestrian area, access to the car park, and its location are quite difficult. But overall it was quite ok and facilities such as satelite TV very welcome, food and staff were both good." (97056716)

    Food was quite good and staff helpful

    Hotel was in need of some TLC, a bit in need of maintenance

  • 5/10 Anonymous ( Volwassen paar) 

    op  25 juli 2007

    leaving

    staff

  • 8/10 Anonymous ( Volwassen paar) 

    op  14 juli 2007

    Pleasant decor,exceptionally clean and conveniently located.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  8 juli 2007

    The beds were very comfortable. The restaurant was also very good.

    I do not like to have a wash hand basin in the room. I prefere it to be part of the bathroom. We also found it very hard to find the hotel when traveling by car.

  • 5/10 Robert ( Solo zakenreiziger) 

    van Cullompton , GB  op  30 juni 2007

    Close to the train station

  • 4/10 Linda ( Volwassen paar) 

    van East kilbride , GB  op  27 juni 2007

    "Explected more from a deluxe room, especially after having stayed in various hotels over the past few months, which were much more value for money and more comfortable. Breakfast was a big letdown, so much so that I didn't bother having anything apart from coffee and toast. Would not stay in this Hotel again." (99260892)

    Proximity to centre of Carlisle

    Size of room. Bed very uncomfortable, could really be doing with getting replaced.

  • 10/10 Peter ( Volwassen paar) 

    van Liverpool , GB  op  26 juni 2007

    "V comfortable night, and the staff were excellent." (99368388)

    Spacious, and cost effective

  • 9/10 Kent ( Volwassen paar) 

    van Pottsboro , United States;US  op  26 juni 2007

    Located on town square---lots of shops and restaurants nearby.

    Parking was a hassle---had to leave keys with hotel so they could rearrange cars to get people out.

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