Macdonald Hill Valley Hotel Golf & Spa, Whitchurch, Nr Chester

Tarporley Road, Whitchurch, Nr Chester, SY13 4JH
4   Hotel

Macdonald Hill Valley is perfect for golf, leisure and spa breaks. It has two 18-hole golf courses, a new health club, and is 20 miles (32.2 km) from Chester an... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Volwassen paar) 

    op  3 oktober 2008

    "We had just come from a very emotioanl and intense family funeral and wanted somewhere lovely for a night to rest, have dinner and recharge ourselves. We picked the hotel solely for it's proximity to the funeral, but we were absolutely to have chosen so well. We will most definitely return - and recommend the hotel to others. " (107902592)

    The hotel was absolutely beautiful - clean, quiet, very helpful and courteous staff and goodsized, comfortable rooms. The surrounding grounds were simply stunning and the face we could open the French doors and sit outside the room was a great touch.

    If being extremely picky, I would say the cleanliness of the bath and sink around the taps and plugholes wasn't very good.

  • 9/10 Sharon ( Solo zakenreiziger) 

    van Lincon , GB  op  22 juni 2007

    "I arrived late but staff were very welcoming nad helpful. The room was of a high standard and very roomy. The setting of the hotel is picturesque to say the least and I wish I had brought my clubs instead of a laptop. The breakfast was very good though the service was a little bit lacking in a hotel of this quality. Eg I didn't get my fried bread and I heard other customers having to ask for items. Overall the hotel is excellent and I would recommend it to anyone." (99742443)

    High standard of rooms and hotel in general

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Ander) 

    op  6 juni 2007

    "Breakfast service and food was very poor." (99144723)

    Room was excellant

  • 9/10 Silvia ( Volwassen paar) 

    van London , United Kingdom;GB  op  3 april 2007

    the silence, the friendly people the good room

    the breakfast wasn't the best we had.

  • 9/10 Anonymous ( Volwassen paar) 

    op  1 december 2006

    "Overall a very pleasant short stay which came up to our expectations in every way. " (99754167)

    Good quality and comfortable accommodation good food and nice efficient staff

    Pity the price of drinks was so high.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anne ( Solo zakenreiziger) 

    van Leicestershire , United Kingdom;GB  op  19 december 2006

    "The dining area was crampted with 2 TV screens showing cricket, the carpet was littered with crumbs, the complimentery daily paper was out of date by one day and although I brought it to the attention of the staff they did not remove old copies. Overall, I found the staff inexperienced, they asked all the right questions but I felt they were going through the motions. This lovely hotel should have been packed, but I think it was almost empty. I stay in hotels in different parts of the country every week and when I return to Whitchurch in January for a two week stay unfortunately, I will not be staying at your hotel. I would recommned the hotel on price but not service." (99792826)

    Large room - well priced

    Room initially very cold. It took 35 minutes for the soup course to arrive, even though I was the first person in the eating area, no other diners arrived - food was very good and well presented.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  18 oktober 2005

    The location and food

    General decor of room,bar,reception etc but it was all due to be refurbished

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  17 oktober 2005

    "Whilst the building work is understandable the lack of thought to the arriving guest and guest already there de womething to be desired. Having to walk around like you are lost does leave a lot to be desired." (2847980)

    Room was well apointed but let down by the bed being hard and the bathroom showed the rooms age

    Make the menu in both the bar and resturant a bit more adventuious and not stuck soem where in the 70's

  • 9/10 Stephen ( Familie met jonge kinderen) 

    van Newport pagnell , United Kingdom;GB  op  27 augustus 2005

    "Enjoyable stay. Excellent accommodation at a great price. The only thing I would say which is slightly negative is that the rooms are getting a bit dated but will look forward to staying in the new accommodation when ready. Will definately bring our golf clubs next time." (2666382)

    Spacious room. Relaxed atmosphere.

  • 5/10 Linda ( Volwassen paar) 

    van Dingestow , United Kingdom;GB  op  16 augustus 2005

    "Staff trying hard but premises being neglected as you proceed toward the new accommodation. Menu looked old fashioned and tired, and surely 21.00 last orders is too early. Play golf until 20.00 have shower and change, it would be too much of a rush. I would like to play golf there and even arrange a society visit from Monmouth, but there are too many problems to make this possible." (2572702)

    Location very good, Staff hardworking and pleasant

    Bathroom a disgrace, cracked tiles, dirty grouting, broken wood panels and ONLY 1/4 ROLL TOILET PAPER. Real ale in Bar was old and sour, no response when I advised them. Look at Espresso coffee machine and offer coffee menu.

  • 8/10 Michael ( Volwassen paar) 

    van Manchester , United Kingdom;GB  op  9 augustus 2005

    Comfortable, clean with a good view.

    A general musty smell in the passageways leading to the rooms, probably due to carpeting needing replacing/cleaning.

  • 9/10 Alacia ( Jong paar) 

    van Macclesfield , United Kingdom;GB  op  7 juli 2005

    "Really njoyed it, would definitely stay there again." (2471910)

    Very large room, with great views across the Golf Course.

  • 9/10 Joseph ( Volwassen paar) 

    van Sunderland , United Kingdom;GB  op  6 juli 2005

    "I have stayed in 4 and 5 star hotels in the area. None can compare to the friendly atmosphere of this hotel. The receptionists are very efficient, and the young lady who served us in the restaurant was a delight - polite, curteous and efficient. The hotel is extremely good value for money. It is set in beautiful grounds on the outskirts of Whitchurch, which makes for a peaceful stay. We shall certainly be back." (2341556)

    The setting of the hotel. Our room overlooked the 18th hole of the golf course

    Plans are available in the bar detailing the improvements that are being carried out at the hotel. These improvements should make the hotel a lovely place to stay

  • 8/10 Pauline ( Familie met oudere kinderen) 

    van Whittlesey , United Kingdom;GB  op  22 juni 2005

    "Overall stay was good. The room being clean and comfortable." (2402635)

    Room nice and spacious, with lovely view of golf course, unfortunately this led us to beging awaken at 5.45 a.m.due to grass cutting.

    Waiting staff at breakfast could be a bit more informative and friendly.

  • 9/10 Anonymous ( Volwassen paar) 

    op  21 juni 2005

    "Our overnight stay was very comfortable, all the staff were very good and breakfast was good and efficient. Checking out was very quick, dealt with by a very pleasant lady. Just one problem - the lavatory seat was broken." (2374127)

    A big spacious room with all facilities (except hairdryer)

    Parts of the hotel were looking a bit jaded, especially carpets in corridors.

  • 6/10 David ( Ander) 

    van St peter port , United Kingdom;GB  op  15 juni 2005

    "Overall a reasonable hotel in a nice location, but not great value for money." (2292817)

    Room size and view were very good

    Decor was very out of date, had to go through shabby corridors to get to room, restaurant was very expensive for very average meal

  • 8/10 Anonymous ( Volwassen paar) 

    op  3 juni 2005

    "I feel sure with the hotel project which is in hand this will be an excellent hotel and golf venue" (2253697)

    it was close to the venue we played golf at in Shropshire

    a bit jaded and in need of refurbishment but has great potential

  • 9/10 Kate ( Ander) 

    van Chelmsford , United Kingdom  op  12 april 2005

    "Staff accomodating, friendly and extreamly helpful. Evening chef ability superb, but there was a language barrier." (2121582)

    Fabulous views over the course, room clean but dated.

    Room dated but new accommodation in build so to be expected.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 maart 2005

    "The young man on reception/ bar that night was most attentive and helpful. He provided me with a bar snack despite it being well past the time that the kitchen closed.The best roast beef sandwich I have ever had!! Breakfast was also well cooked withthe choice of contintntal or english with plenty of choice on both menus.The complex is showing its age but when the building work and the refurbishment has been done I am sure this will be an excellent facility. I will look forward to its compltion in November." (2001738)

    En-suite,large room.

    Noise of bar extractor fan all night.

  • 9/10 Joseph ( Solo zakenreiziger) 

    van Sunderland , United Kingdom;GB  op  11 maart 2005

    "I was booked in on a bed and breakfast basis. I would have liked to have known about the golf packages available and the evening meals available. The restaraunt at the hotel was excellent. The food was a delight! The people in the bar were very friendly. The bar staff were very efficient. I found it difficult to locate the hotle. A list of directions would have been useful. I enjoyed my stay, and would certainly consider visiting again when on business, or even for a short break." (1990429)

    Large bedroom. Clean and warm accomodation. Quiet location

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  28 februari 2005

    "Our stay was good and comfortable which is what I would expect from a hotel in general.I was told the rooms were tired, but that is no excuse for having a dirty bathroom. As our stay was for just one night we did not complain but told the receptionist the next morning, Other than that it was very nice and I would book again in the future. The staff were very pleasant and courteous and a credit to the hotel." (1959476)

    The outlook was pleasant and the size of the room was good

    The bathroom was dirty shower glass filthy

  • 8/10 Malcolm ( Solo zakenreiziger) 

    van Marlborough , United Kingdom  op  25 februari 2005

    "I had previously stayed at the Dodington Lodge Hotel in Whitchurch. I would most certainly return to Hill Vally in preference to the Dodington Lodge." (1953204)

    Th room was excellent value for money.

    On arrival I found it difficult to find the main reception and went in through the locker room entrance. Experienced difficulty finding staff to help.

  • 9/10 Pamela ( Volwassen paar) 

    van Southampton , United Kingdom  op  5 februari 2005

    "Other than above I would be very picky to fault any thing" (1879411)

    Room Service Value for money Meal

    Entrance of hotel hard to find,light not on over hotel name

  • 8/10 Christopher ( Jong paar) 

    van Guildford , United Kingdom  op  30 december 2004

    "Very restful stay and ideally positioned for Wjitchurch where we were visiting." (1748625)

    Position on golf course

    Some of decor a little tired

  • 3/10 Paul ( Solo zakenreiziger) 

    van Caerleon , United Kingdom  op  25 december 2004

    "I read the reports from other guests who had stayed in the passed and prepared myself for poor standards The only reason for me booking was due to the fact that it was close to my meeting point and no other hotel was avialble" (1771858)

    Main course was excellent

    Dirty, More of a golf club than a hotel

  • 7/10 Anonymous ( Volwassen paar) 

    op  17 december 2004

    "Very pleasant and enjoyable stay. Slightly Cuban effect (former glory atill detectable). Hotel staff could have pointed out special offer meals rather than highlighting the all inclusive meal which we felt we could not afford and so went elsewhere (noticing good offers on the board the next day). Would certainly come again if the price is as good as this stay." (1762307)

    Excellent promotional price and location. Nice facilities and room.

    The general appearance was a bit jaded (formerly rather grand but the pink bathroom suite, white seat, gold worn through on the fittings effect was novel.

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  14 december 2004

    closeness to whitchurch

    dated hotel, bit tatty

  • 9/10 Noel ( Volwassen paar) 

    van Uckfield , United Kingdom  op  30 november 2004

    "Overall the Hotel was of a good standared.The food we had was not ,but when we complained to the manager,this was sorted out to our satisfaction in the bill." (1694954)

    Spaciouse,Quiet and comfortable.

    The room was tired and needed sprucing up. The counterpain had holes in it.

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  11 november 2004

    "Generally speaking this was a pleasant stay although on arrival we were informed that the room we had reserved was only available for one night and we would have to move elsewhere for the secod night. Eventually we were offered a room for the two nights but it was smaller and not quite as pleasant as the original. Staff were very helpful; the restaurant extremely pleasant and the food of good quality and well prepared. The hotel was much as we expected and in a better location than we had anticipated." (1648642)

    The room was large and pleasant although in need of some re-decoration; overall very good

    Hotel access is poor, either through the golfers' bar or across a flat roof

  • 9/10 Andrew ( Volwassen paar) 

    van Ware , United Kingdom  op  10 november 2004

    Nice friendly staff

    none

  • 5/10 George ( Solo zakenreiziger) 

    van Attleborough , United Kingdom  op  8 november 2004

    "I would not return to this hotel from choice as the cleanliness was por along with poor food. the hotel was not sign posted from the carpark and in the dark this would have been frightening for some people the route signposted through the golf club was locked." (1647366)

    Nothing

    The room was not clean no heating on Food was pooras was the retaurant cleanliness

  • 5/10 Janice ( Vriendengroep - volwassenen) 

    van Dundee , United Kingdom  op  31 oktober 2004

    "The hotel is very tired and needs to be refurbished. The rooms were large but they need to be modernised and the bathroom was particulary bad. The water did not drain easily in the bath, the tiles were dirty, the bath surround was badly damaged by the water. There were bulbs not working in the light fitting, the curtain rail was not fixed to the wall firmly at one side. In the dining room the carpet was needing replaced and the chairs were rather rickety. The staff were very nice and the situation was very good but the whole place needs redone. I'm glad I did not pay the full price, we had a special offer, or I would have complained bitterly." (1539638)

    Situation was lovely.

    Room was not up to standard I expected, bathroom was particulary bad

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 oktober 2004

    "Very pleasant experience." (1565490)

    The room was very spacious

    The security lock on the main door was unusable because it looked as if had been foced open at some time.

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