Best Western Grosvenor Hotel, Stratford-Upon-Avon

Warwick Road, Stratford-Upon-Avon, CV37 6YT
3   Hotel

Dit historische Georgian hotel ligt in het stadscentrum van Stratfort-upon-Avon, slechts 3 minuten lopen van de hoofdstraat en de vele bezienswaardigheden. ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Anonymous ( Volwassen paar) 

    op  21 november 2009

    Good location. Clean, comfortable and good value.

  • 9/10 Anonymous ( Volwassen paar) 

    op  4 oktober 2009

    near the busy road

  • 9/10 Robin ( Jong paar) 

    van |london , GB  op  28 september 2009

    "Overall very good" (108917335)

    Excellent proximity Communial areas (lobby, resteraunt, etc.) very high standard Helpfull staff

    Room was a little small

  • 7/10 Ian ( Volwassen paar) 

    van Yorkley , GB  op  11 augustus 2009

    "Careless attention to detail undermined the overall quality of the stay in a hotel that has many good features. " (108911999)

    Welcome is excellent. Hotel looks good from the outside and lobby/bar/restaurant spaces are clean and very nicely furnished. Reception/room service staff were friendly and efficient. Very convenient central location.

    Breakfast cooking and service was slapdash and careless: burnt toast and hard-baked egg had to be sent back; request for more tea was forgotten about. Room a little on the small side and bathroom 'tired' with dirty grout between the tiles and peeling information sticker on the wall.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Sarah ( Jong paar) 

    van Cradley heath , GB  op  3 september 2009

    "Very enjoyable" (108512814)

    Very pleased with the standard of service and quality of food and drink. As we were celebrating our anniversary it was made even more memorable.

    The only bad point was the shower in the bathroom, it wasn't very good at all!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  1 juni 2009

    "excellent" (107467338)

    not sufficient on site car parking, a little noisy as room by main road.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  29 april 2009

    "it was a relaxing stay in a good hotel" (107645755)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  27 april 2009

    "Great location" (107618747)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Volwassen paar) 

    op  20 april 2009

    "Average." (107445561)

    Reception staff had smiles. room was ok,bed was comfortable.

    Walls were thin between rooms. Cleaning staff were noisy outside our room. No one to greet us in restarant we were left standing like lemons, the waiters never smiled and we had to wait for ages to even have our order taken.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Michael ( Volwassen paar) 

    van Selby , GB  op  10 maart 2009

    "Enjoyed the experience" (107841534)

    Staff were really good and helpful

    No shelf space in bathroom. Would like to see Iron provided in room other than having to ask.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  3 maart 2009

    "Great weekend." (107389188)

    Breakfast was good - staff were all very helpful and polite. Location of hotel very central to town.

  • 8/10 Anonymous ( Volwassen paar) 

    op  27 februari 2009

    "Served our needs very well" (107692241)

    All staff very polite and accomodating

  • 10/10 Barry ( Volwassen paar) 

    van Derby , GB  op  24 januari 2009

    "CLOSE TO THE TOWN, VERY NICE PLACE TO STAY." (107312853)

    VERY CLEAN ROOM, GOOD CHOICE OF BREAKFAST

    PLENTY OF ROOM IN THE CAR PARK AT THIS TIME OF THE YEAR,BUT NOT ENOUGH SPACES WHEN THE HOTEL IS FULL...

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Carol ( Volwassen paar) 

    van Southam , GB  op  16 december 2008

    "Beds were comfy rooms quite good facilities overall a very good hotel to stay in " (107882280)

    We came for the works xmas party with ontime and had a very enjoyable evening

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Karen ( Solo vakantieganger) 

    van Tamworth , GB  op  5 januari 2009

    close to town centre

  • 6/10 Anonymous ( Jong paar) 

    op  3 november 2008

    "This is the second time we have stayed at this hotel and we regularly use this chain for weekend breaks as we find them comfortable, claen and affordable." (107606333)

    The hotel was clean, the staff friendly and the nibbles at the bar were excellent value for money. The hotel is centrally located meaning access to all the towns facilities are within easy walking distance. There was plenty of parking facility.

    The heating was not working in our room but a heater was provided quickly once the problem was known.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Richard mark ( Groep collega's) 

    van Bolton , GB  op  16 maart 2009

    surprised(pleasantly)at how cheap the drinks were at the hotel bar

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  9 september 2008

    "Pleasant and okay" (107114192)

    Staff excellent. The TV in our room did not work, immediately a member of your staff replaced it with one that did work. I was glad to be able to have my pudding after the performance at the R.S.C.

    The eceptionist was charming but over-worked. Alone she had to deal with 12 people before I could check in, I had to wait ten minutes.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Groep collega's) 

    op  9 februari 2009

    "Very good and would definately go back again." (107788466)

    very enjoyable all round,Cleanliness and staff exceedenly efficient,nothing was too much trouble.

    Would have been nice were Porridge on the breakfast menu,also poached Haddock as an alternative to Grilled Kippers

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  16 september 2008

    "Overall good. Quiet yet very convenient for town." (99530513)

    Dining was very good. Food of a very high good standard. Evening dinner service was excellent.

    An executive room should not be offered if you cannot provide a bed for each occupant. I was disappointed to be sleeping on a pull-out couch. Too many stairs to navigate to find the room - a direct route would have been better.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Michael ( Volwassen paar) 

    van Pontypool , GB  op  8 september 2008

    "as i have walking problems i found the stairs and distance to room difficult i think the upstairs access should be explained clearly" (107262091)

    room/food/drink fine

    bar left unattended

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Terence ( Volwassen paar) 

    van Newcastle upon tyne , GB  op  25 augustus 2008

    "Overall it was a very nice weekend break. In future if I did use this hotel again I would specify the room I wanted." (107197265)

    Waiting staff and meals were excellent. Response by 'booking in' staff to complaint was good and quick. Room was cleaned well.

    The first room allocated to us was small and dismal. I complained and was moved to a nicer one. It is a shame that I had to complain in the first place. We have used Best Western before in different locations and have always been pleased.

  • 3/10 Matthew ( Jong paar) 

    van Birmingham , GB  op  23 juli 2008

    "very mediocre" (108091831)

    nothing special overpriced for one night

    being at the hotel at 100pmand having until 2pm to get access to the room which in turn made me late meeting relatives

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 juli 2008

    "we would stay again" (97473054)

    everyone pleasant, clsoe to town for walking to shakespeare plays

  • 7/10 Anonymous ( Volwassen paar) 

    op  21 mei 2008

    "The main purpose for our visit was for a relaxing quiet weekend away in Stratford upon Avon, well, we didnt really get that in the evening of our one night stay as there were in total three functions going on til the early hours with loud music including a live band that thumped so much through the room that our television was inaudible! We also had the pleasure of an arguiing couple outside our door with digusting language being shouted at one o clock in the morning. We did complain and were offered a small discount and free breakfast, which at £12.00 a head was worth taking. Shame because the experience of the town and the weekend was spoilt by that hotel stay." (97927887)

    Closeness to the town centre

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Constance ( Volwassen paar) 

    van Swansea , GB  op  9 april 2008

    "Car parking was limited and some people had to park in a puplic car park,this is the only negative detail that should be informed prior to booking as it may not suit some visitors." (97231588)

    The closeness to the town centre.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  11 april 2008

    "This hotel is very convenient for the town centre and the theatres, it is quiet and well run and the breakfast and staff are good and attentive. I did not have dinner or room service but the room service menu is full and varied." (97672790)

    it was clean and served its purpose and the parking was good

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  12 januari 2008

    Nice room, excellent bathroom

    Poor service, cold breakfast served on the 2nd day, and complaints about noise at night in the hotel, including a drunk man trying to get into the wrong (our) room, were not attended to at all.

    5 van de 5 personen vonden deze hotelbeoordeling nuttig:

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