Mercure Albrighton Hall & Spa Shrewsbury, Shrewsbury

Ellesmere Road, Shrewsbury, SY4 3AG 4

Dit viersterren plattelandshotel en spa ligt te midden van zes hectare aan mooi aangelegde tuinen op tien minuten rijden van Shrewsbury. Mercure Albrighton Hall... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
9/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Anonymous ( Volwassen paar) 

    op  5 augustus 2009

    "lovely place" (107792007)

    nice friendly staff

    A small detail - bath plug was broken

  • 8/10 Anonymous ( Jong paar) 

    op  16 juni 2009

    "We had a nice time overall. We dined in the restaurant one night and food was of a high standard. The hotel is run very efficiently. The spa facilities are very good and the staff are highly professional." (107597517)

    Restaurant staff were very attentive and efficient. Reception staff were very friendly. The hotel is set in picturesque grounds and it's very pleasant to sit at one of the tables on the lawn by the lake sipping a drink.

    Being a big country house hotel it attracts weddings, so it was very busy at the bar and around the lawn area on the Saturday night - not good if you want a peaceful retreat. Try not to get a room by the road because it is quite noisy (although the double glazing does mitigate this).

  • 9/10 Andrew ( Volwassen paar) 

    van Carmarthen , GB  op  26 mei 2009

    "we thoroughly enjoyed our stay at the hotel, it was a very relaxing atmosphere and we would definitely come here again." (107333065)

    Hotel was very clean & the staff polite & effective. The grounds were wonderful and very well kept. Our room was very comfortable and well equipped.

    TV reception was poor although this was not a problem as we did not watch it much. Noise by other guests attending weddings & other events was an annoyance, especially the fireworks on Saturday night.

  • 7/10 Anonymous ( Volwassen paar) 

    op  6 mei 2009

    "disappointin" (107918881)

    nice room

    poor quality food in restaurant cold buffet breakfast poor sound insulation

  • 8/10 Anonymous ( Volwassen paar) 

    op  11 februari 2009

    "good" (107573741)

    room very nice,quiet,excellent location

    breakfast very poor for amount of money payed for the hotel,1st morning it was cold.

  • 7/10 Patrick ( Solo zakenreiziger) 

    van Pontefract , GB  op  31 oktober 2008

    Excellent facilities.

    Room was poor. Shower had a leak, bin had rubbish still in from previous guest, room was dirty in places. Worst one for me having to pay

  • 5/10 Lara ( Solo zakenreiziger) 

    van Budleigh salterton , GB  op  14 oktober 2008

    "Good and bad." (97133737)

    Pleasant room and bathroom, nice public areas. Good breakfast.

    TV remote control didn't work. The tea and coffee etc. had not been refilled prior to my check-in. Despite phoning and reporting these problems twice during my two-night stay, nothing was done. I also ordered a newspaper which was not delivered.

  • 10/10 Anonymous ( Jong paar) 

    op  30 september 2008

    "very relaxed and enjoyable day with lovely surroundings" (107114150)

    as above

    beer was on the dear side,would have been nice to get a breakfast within the price

  • 10/10 Robert ( Volwassen paar) 

    van Birmingham , GB  op  25 september 2008

    "Excellent " (107244941)

    All was good very efficent I hope this visits points will be added to my A Card account

  • 6/10 Ian ( Jong paar) 

    van Tipton , GB  op  4 september 2008

    "Overall it was quiet, clean and good value. " (97595317)

    Beautiful hotel and grounds

    No air con

  • 7/10 Anonymous ( Jong paar) 

    op  30 augustus 2008

    "Nice out of town break." (107182812)

    Pool and Spa were good.

    Finishing touches sometimes missing or broken.

  • 8/10 Russell ( Jong paar) 

    van Churchdown , GB  op  29 augustus 2008

    "Very nice hotel, clean and well presented, just disapointing on some aspects of service." (107233583)

    Price was excellent. Setting and overall presentation of the estate is excellent.

    Standing at reception and bar for lengths of time without service. Ordered "24 hour" room service from the "24 hour" menu, to be told that kitched was closed and none of the hot food on the "24 hour" menu was available. Cancelled food, drove to town to get take out - but drinks from "24 hour" room service never arrived.

  • 4/10 Anonymous ( Solo vakantieganger) 

    op  24 augustus 2008

    "As above, wouldn't want to stay at those exhorbitant prices again. Better B&B available AND with breaskfast and tray in room in Shrewsbury area. Enjoyed 2 trips to Spa for 3/4 hour.Have sent in formal complaint." (97539138)

    bed comfortable. Spa facility enjoyable. Not keen on unsupervised children aimimg conical water cups full cold water around the pool and ladies dressing area and had to tell them to stop. The lady with them made no effort to do so. Pleasant grounds.

    Arriving into a room which had few commodities for making tea or coffee in the room.After a long journey from Surrey, needed one! Opened drawer to find some other person's pair of socks. Only one hall area light working/main living space light had such dimm light that the table lamp was brighter. Obviously minus some bulbs but full of dead flies.Bedside table lamp smashes to bits and the shade to smithereens.p and shade smashed to smithereens. None too attractive. Window catches hanging off and lose screws to catch your arms. All adds to the fun . Dirty streak running down inside of bath, tinged blue.

  • 8/10 Andrew ( Solo zakenreiziger) 

    van Tankersley , GB  op  24 augustus 2008

    "Relaxing." (107275116)

    Excellent Facilities Fantastic Food and Service.

    On my first visit their Credit Card Reader wasn't working at the reception. Speaker in bathroom wasn't working one time (to be fair I wasn't too bothered about it). Prices are expensive but you get what you pay for.

  • 7/10 Lynne ( Volwassen paar) 

    van Solihull , GB  op  20 augustus 2008

    "Good" (107234945)

    Hot water tap in shower not working in shower. Cold tap O.K. (Room 87) Traffic noise very apparent during early morning.

  • 10/10 Anonymous ( Jong paar) 

    op  27 juni 2008

    A beautiful hotel with loveley surroundings. A very spacious room which was very relaxing to stay in. Would definatly stay again

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 juni 2008

    "Very positive and would return to this hotel to explore the whole area but perhaps on an inclusive breakfast arrangement as seen in Sunday Telegraph today" (108063823)

    superb location and setting

    Cost Of the Breakfast is too high when similar standard hotels charge much less for the same range and quality of breakfast items.

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  17 april 2008

    Very clean and comfortable

  • 8/10 Anonymous ( Volwassen paar) 

    op  31 januari 2008

    "the hotel was full this weekend and we would have liked to eat in the restraunt which was also fully booked, i wish we had been advised at time of booking to book. the same goes for breakfast, i was quite relieved to have booked room only to save queing." (97065736)

    found the hotel on the whole very nice, particularly the size of room and cleanliness.

    room was very very cold on arrival and took quite a while to warm up. we stayed in the stable block and found the noise from the extractor fan (presumably from the kitchen) very annoying.

  • 7/10 Robin ( Vriendengroep - volwassenen) 

    van York , GB  op  3 oktober 2007

    "The hotel is well maintained in an historic building with pleasant grounds and some sympathetic modern extension. The decor is tasteful. Not surprisingly it attracts a good wedding trade over weekends. Unfortunately this led on this occasion to disturbance from guests who have been celebrating too much. Lack of sound insulation in the new block where we stayed exacerbated the problem. All staff we met were courteous, friendly and efficient. The bar meals were very good and appeared in adequate if not swift time. Bar drinks prices were unusually high, even compared with London standards. The breakfasts were excellent in a traditional UK hotel style. I'd be inclined to book again to avoid a weekend and try not to drink in the bar any more than necessary. This hotel seems to be a victim of its own success in the wedding trade." (97219241)

    We had a decent sized room in a good state of repair.

    Lack of good soundproofing and heating

  • 10/10 Andrea ( Familie met jonge kinderen) 

    van Birmingham , GB  op  3 oktober 2007

    lovely grounds splendid rooms great service

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  19 augustus 2007

    Excellent rooms and facilities, clean, tidy and modern

  • 10/10 David ( Volwassen paar) 

    van New milton , GB  op  12 juli 2007

    "The hotel is in a superb setting with large grounds and lake. It is very peaceful and the quality of the accommodation is superb. All the staff were very friendly and helpful, I will certainly be returning." (97808524)

    Superb quality large room overlooking splendid grounds

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  5 juli 2007

    The best hotel I stayed in in the UK for years, and better than all the 5 stars

  • 8/10 Anonymous ( Jong paar) 

    op  13 juni 2007

    "In general it was very good. The cooked breakfast could be improved. The sausages were awful and the black pudding stodgy. But I supposed that is the joys of being an organic farmer! Used to good food." (99833893)

    Very clean and comfortable. Lots of extras you were not expecting.

    Lots of cigarette ends everywhere. Especially outside the School Masters house where we were staying.

  • 9/10 Deborah ( Jong paar) 

    van Telford , United Kingdom;GB  op  7 september 2006

    The staff were very friendly and welcoming.

    The bar prices were too expensive. I paid almost

  • 7/10 Frank ( Volwassen paar) 

    van Radcliffe , United Kingdom;GB  op  16 augustus 2006

    "nice hotel and pool.nice room.nice garden.pleasant lounge.we judge all hotels by this standard .but faults need fixing." (3304198244)

    comfy room .good bathroom.good shower.

    bad ventilation .not enough opening windows.would be yery stuffy in hot weather.need more milk.tea coffee.not enough staff

  • 8/10 Paul ( Solo vakantieganger) 

    van Bath , United Kingdom;GB  op  16 augustus 2006

    "As per above ratings and comments the overall stay was very positive. As well as above, the one breakfast I had was very pleasant - good room, prompt service, there was an iron and board (which is always a bonus, I think). The other minor point was that I was unsure if the cost of the breakfast was included, so tried phoning twice on Sunday morning but didn't get a reply so had to go to reception, where I found two people available. Perhaps during the mornings this hotel needs one additional person?" (3305046667)

    Spacious, clean and very comfortable.

    The only issue was the tuning of the TV. No BBC1 etc. Not a serious issue though as I didn't really want to watch anything specific. But obviously if I had wanted to, I would have had to call someone or try and tune it in myself.

  • 9/10 Brian ( Volwassen paar) 

    van Rhos-on-sea , United Kingdom;GB  op  13 augustus 2006

    "The perfect midweek break, we were able to get away from our usual hectic business life, we found peace and tranquility. Our thanks to the staff, who were always there when required." (3305163876)

    We stayed in the Schoolmasters house, it was very quiet and the outlook was great

    Can't fault

  • 9/10 Frank ( Volwassen paar) 

    van Bromborough , United Kingdom;GB  op  28 juli 2006

    "Although booking on line was straightforward, the information to make a reasoned choice of room was very limited. Details and pics of room type of interest and whether or not it was in main hotel or annexed to it, and on what floor, would have been most useful. All-in-all, a very pleasant hotel in a lovely part of rural England." (3304883417)

    Lovely grounds. Friendly, helpful staff.

    Table d`hote menue somewhat restricted and expensive.

  • 8/10 Anonymous ( Volwassen paar) 

    op  25 juli 2006

    "The hotel was very pleasant, offering good accommodation for our one night stay. In the restaurant, we opted for the 3 course, set-price, meal. The food was well presented, but starters were a little pretentious;a bit over the top to charge an additional fee for some starters and be presented with a tiny,ornate offering. The same observation was made, independently, by other diners. Also, wine need not be topped up to the brim of glasses by staff!" (3305000684)

  • 10/10 Joan ( Familie met oudere kinderen) 

    van London , United Kingdom;GB  op  27 juni 2006

    "A fabulous venue, the grounds were lovely. The rooms were of a high standard, beautifully appointed." (2967451)

    We had a beautiful room in the Schoolmasters House and the grounds were perfect.

    Nothing.

  • 9/10 Jenny ( Jong paar) 

    van Ruislip , United Kingdom;GB  op  1 juni 2006

    "A really beautiful hotel with lovely grounds. Room was fine but we would have liked a view of the grounds rather than part of a wall and walkway. Room was clean and simple with everything you could need. Bathroom was large and the shower could maintain a pleasent temperature. We found all parts of the hotel to be very clean. Breakfast was tasty and substantial. There was a buffet of cereals, fruit etc. that you could help yourself to, and then you ordered what you wanted in terms of a cook breasfast of the menue. The ingredients were all of good quality. All staff we came across were very plesent and helpful. We really enjoyed our stay and would defenitely stay again if the price was right." (3304721382)

    A lovely building and grounds that were kept very well. Stylish but simple decor in rooms.

    View from bedroom window was a little disappointing.

  • 7/10 Alan ( Volwassen paar) 

    van Liverpool , United Kingdom;GB  op  4 mei 2006

    "I informed check-out that the food was very poor quality and then sent this email to the hotel upon return home: Just a word about our stay with you; the rooms were delightfully comfortable, staff were polite and attentive. Food however was really poor quality and badly prepared. I had what was allegedly 'braised beef' but which was tough and tasteless, it came with mashed potatoes which were equally watery and completely lacking in texture and taste. My partner had pork which was overcooked and it came with what were supposed to be potatoes dauphinois, usually this is a rich, creamy dish but from your chef it was a tiny heap of apparently boiled slices of potato which were undercooked (Most veg will tolerate undercooking but not potatoes). My partner's starter, soup, also was thin and tasteless and (quite inexplicably) came without any bread, when this was queried she was told that they'd 'ask chef', four rolls arrived fifteen minutes later well after the soup was consumed. The cheese board was pleasant with a good selection but is it necessary limit it to 5 very meagre portions? All together; very poor quality indeed. Most disappointed." (3304620122)

    The friendly staff although even they seemed embarrassed at the poor quality of the food.

    The food was very poor quality.

  • 9/10 Nicola ( Jong paar) 

    van Birmingham , United Kingdom;GB  op  20 april 2006

    "The hotel was lovely, the room was comfortable and well decorated. The food in the restaurant was quite expensive but well worth it. The leisure facilities were all available and were well maintained. We had a lovely relaxing break." (3304550521)

    The high quality of the decor and detail to service was great.

    Nothing

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