Russell Court Hotel, Reading

27 Russell St, Reading, RG1 7XD 0

Dit familiehotel is een bed & breakfast met een voortreffelijk niveau van moderne en volledig opgeknapte faciliteiten. Het hotel is gelegen in het cent... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
6/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 3/10 Anonymous ( Volwassen paar) 

    op  22 september 2009

    "overpriced,filthy .its not a hotel ..it's a 3rd class b&b." (108705434)

    outside looks good,that's where it ends

    sheet too small for the bed,carpets filthy,mattress filthy,night staff useless,we had a noise problem with room below us,staff did nothing,i had to go down to the room and ask the guest to lower the volume.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  12 januari 2009

    "Hotel has gone downhill since the last time I stayed there. No restaurant. No free wifi as advertised." (107687685)

    Friendly staff. Decent breakfast.

    Facilities not great. Shower broken. Furnishings tatty.

  • 9/10 Anonymous ( Groep collega's) 

    op  21 oktober 2008

    "Excellent, but would be worried if I had heavy luggage to bring up the stairs!" (107956585)

    Great value for money. Clean and safe. Walking distance to town. Very mannerly owner.

    Missed breakfast in morning as 8am to 9am too early for a Sunday.

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  29 september 2008

    The owners were friendly. The kitchen staff not so.

    Basement smelt damp, poor breakfast choice. Place needs an overhall.

  • 5/10 Anonymous ( Jong paar) 

    op  26 augustus 2008

    "Room was tiny." (97901030)

    Staff were helpful

    Were supplied with just 1 towel despite there being 2 of us.

  • 5/10 Tom ( Solo zakenreiziger) 

    van Liverpool , GB  op  11 juli 2008

    "Glad one night only" (108079216)

    Attentive staff

    Small poky room,useless whb in bathroom,sorry shower room Bedside lamp with nearest socket on other side of room!!!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  30 juni 2008

    "Glad we were only staying one night! Disappointing. " (97944891)

    rooms were clean

    rooms were not ready on arrival (about one hour after normal check in time.) No milk in tea making facilities in one room, only one towel in a double room. Shower ran either very hot or cold when others used water. No choice with cooked breakfast (take it or leave it!) Hanging space in one room was only big enough for small childs clothes. Reception un attended most of the time.

  • 9/10 Ulrike ( Solo vakantieganger) 

    van Walleshausen , DE  op  18 mei 2008

    "It was perfectly good value for money. An outside telephone in the room would be an addition worth thinking about as it could probably be provided without too much cost for the hotel (but I'm guessing here, I don't know). On one occasion, the manager very kindly let me use his own landline to receive an outside telephone call." (97418239)

    Comfortable room, very friendly staff, good breakfast

  • 5/10 Anonymous ( Ander) 

    op  25 april 2008

    "The lack of a hot shower is not acceptable. This hotel is definitely overpriced for the service" (97119953)

    Free Wi-Fi Clean Friendly staff

    luke warm shower no telephone in the room one of my colleagues had no chair + no desk in his room no shutters/dark curtains at the windows

  • 7/10 Sidney ( Volwassen paar) 

    van Bury st edmunds suffolk , GB  op  26 maart 2008

    "Manager was very pleasant,cant give a veiw on breakfast left early." (97310350)

    very comfy bed

    no chest of drawers.

  • 7/10 Anonymous ( Volwassen paar) 

    op  23 januari 2008

    Room was very clean

    Room was quite small, and overpriced

  • 7/10 Wilson ( Solo zakenreiziger) 

    van Rio de janeiro , BR  op  23 oktober 2007

    "- Correct distance from downtown. - Public transport facilities." (97035796)

    Cleanness.

    Hot water system and TV Set.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  9 mei 2007

    cleaniness

    bit small, but it was ok, as we didn't have much luggage

  • 6/10 Henry ( Volwassen paar) 

    van Crediton , GB  op  24 maart 2007

    "Adequate for overnght stay. for the price would have expected hot water and a chair to sit on.Handy for town." (99472498)

    the freindlines of the staff

    Cold shower in the morning, no chair in the bedroom

  • 4/10 John ( Groep collega's) 

    van Wellington , GB  op  3 juli 2007

    HANDY FOR OUR JOB WITH GOOD PARKING AND CLOSE TO TOWN CENTRE

    VERY POOR BREAKFAST (OVERCOOKED AND COLD).HOT AND COLD TAPS INCORRECTLY MARKED.TV PICTURE QUALITY AND COLOUR VERY POOR. HOTEL WAS NOISY DURING NIGHTIME AND KEPT ME AWAKE FOR MOST OF ONE NIGHT

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Groep collega's) 

    op  10 februari 2007

    Helpful staff, close to town centre, parking off-street

    In need of a few minor repairs

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  23 juni 2007

    "Close to the railway station. Pleasant welcome. Quick check in. Rooms were well presented and clean. Bed was comfy and warm. Room had plenty of windows and ventilation. Shower was strong and hot. Breakfast was nice and presented quickly. Staff were helpful and pleasant. Plenty of shops nearby for sundries. Plenty of room to park (though I didn't drive). Lots of food establishments within 10 minutes walk." (99807553)

    Clean and well presented

    The sink in the bathroom was a little too small and had a soap dispenser on the wall in the middle of the sink which made washing your face/cleaning teeth etc a little difficult without banging your head. Room for hanging shirts/suits was limited in my room.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Volwassen paar) 

    op  18 juni 2007

    "Not quite what were expecting for the cost.The hotel was clean & tidy but appeared to need a good programme of repair i.e.loose floor tiles in the shower room,toilet seat that wasn't fixed properly,headboards on beds not attached.The staff were polite & helpful." (99636175)

    Central to where we wanted to be.Very clean & tidy.

    General air of disrepair.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Anonymous ( Solo zakenreiziger) 

    op  17 juni 2007

    "See aboveNot value for money at all. It made a Travel Lodge seem like a 5star hotel! There was nobody there when first arrived, that could speak English anyway. No toilet roll had to attempt translation again to get some. Phone line in room not working, Room not very clean. Roomextremely hot, understand with not being air-con anyway. Could go on. Breakfast finished at 8.30am when I didnt have to leave until 10am and was out working the night before. But really regretting staying, booked last minute not much available. Next time if I am in doubt I will definately opt for a Travel Inn. I usually do not like them, but They are clean and reliable" (99919400)

    convenient location

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  24 november 2006

    "As a single night stop-over in order to attend a conference the following day the hotel fulfilled all that was required of it." (99287990)

    Good, basic accommodation at a good price

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Jeannette ( Vriendengroep - volwassenen) 

    van Beddington , United Kingdom;GB  op  31 augustus 2006

    "We found the room very clean and it was particularly nice having an en suite shower and toilet, the beds were very comfortable and the room was cleaned daily and beds made, and we were given clean towels daily. The only thing that was missing was a fridge to put water and fresh orange juice in so that we could have a cold drink when getting in at night and first thing in the morning,before we went down to breakfast, but that aside we found everything very satisfactory and would definately stay there again." (3304102949)

    It was reasonably close to the town centre the rooms were spacious and clean and the breakfast was very good.

    Nothing

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Paul ( Solo zakenreiziger) 

    van Brussels , Belgium;BE  op  4 september 2006

    "Hotel was good value. Service very pleasant. Finding Russell Street was little tricky because of the one-way system" (3305282980)

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  16 mei 2006

    "would not recommend to others. TV had only a few channels, bed was very uncomfortable, was charged one pound every time a telephone call was made regardless of connection, there are better B&B's available for the same price. Hot water tap ran constantly, no soap for shower washing, loo did not flush properly, no facial tissues, terrible bed......" (3304656402)

    was quite in the hotel

    hot water tap ran constantly, no soap for shower washing, loo did not flush properly, no facial tissues, terrible bed......

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  21 mei 2006

    Cost, to expensive for moderate facilities

  • 10/10 Maxim ( Solo zakenreiziger) 

    van Riga , Latvia;LV  op  30 april 2006

    "Staff extremelly helpful. Very good hotel, can recommend for anyone." (3304581712)

    Breakfast was excellent.

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  8 april 2006

    "The hotel itself wasn't bad, but is in quite a seedy part of town. The entrance hall looked dingy on checking in at night time, but was OK in the light. Breakfast room/breakfast both very nice. Overall it was fair value for money, but no chair in the room made it less comfortable than I would have liked." (3304444636)

    The breakfast room, the breakfast, and the very pleasant/helpful manager.

    Put a chair in the room, put the TV lower down, and don't make guests write down their card number in full on arrival.

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  7 april 2006

    "As above need customer communciations within the hotel and better customer service." (3304479561)

    Free Parking, quiet street, although in a not very nice area of town but at least there was no traffic noise. Bed was comfy.

    Meet and greet - It took ages for the door to be answered, I wasn't welcomed but just asked for my name by, without being rude, a spotty teenager dressed very scruffily. I was asked my name and then he scruuried off, I don't know where then came back and gave me the car without explaining where my room was in the hotel or which keys did what (ie front door, room key) he told me when breakfast was but not where and that was it! I didn't feel very welcome at all or informed at all. There is no reception as such and no indication where to find someone to speak to or even a bell to ring to get service. I wanted local information but wasn't able to find anyone to ask.

  • 7/10 John ( Solo zakenreiziger) 

    van Grimsby , United Kingdom;GB  op  20 februari 2006

    Friendly staff

  • 10/10 Anonymous ( Volwassen paar) 

    op  18 februari 2006

    "The staff were very helpful and the room was a good size and clean. Beds very comfortable. Very nice breakfast." (3304159357)

    spacious comfortable room.Good location and off road parking

    It would have been helpful to have written directions from M4 and station as we had no idea where we were going and took us a long time to find it

  • 8/10 Nicholas ( Solo zakenreiziger) 

    van Manchester , United Kingdom;GB  op  7 februari 2006

    Clean room and friendly staff. I stayed at the cressent hotel a week before; the Russel Hotel is a palace compared to the cressent hotel.

    Would be good to have at least freeview television. Currently only 5 channels available.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  1 februari 2006

    "The TV set and the bedside lamp weren't working, but I was offered an alternative room. I struggled to find the hotel, but that was mainly due to the traffic conditions (rush hour) and my ignorance of the town layout." (3304155288)

    Recently refurbished, convenient for the office. Good value for money.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  29 januari 2006

    "Will definitely stay there again. It is recommended." (3304135683)

    Comfortable and friendly. Very nice breakfast. Very clean.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  23 januari 2006

    "It is hard to find. It is very close to town but difficult to locate. make sure you check the map first." (3304135446)

    Clean and good value for money.

    Everything seemed fine, a good breakfast.

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