Britannia Sachas Hotel, Manchester

Tib Street, Piccadilly, Manchester, M4 1SH 3

U bent van harte welkom in het Sachas Hotel, gelegen op een toplocatie in het centrum en ideaal voor het verkennen van Manchester. Het hotel grenst aan de Picca... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
6/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 James ( Jong paar) 

    van Aston , GB  op  18 september 2008

    "stayed here 3 times before. no problems with room or staff. location excellent. Parking prices have got expensive though!" (97678721)

    very central location, about 100 meters from the Arndale center and near to the centre and MEN arena

    no hotel parking. 2 NCP car parks right next to the hotel, but the first is £16.50 for over 8 hours, while the multistorey is £13.50 for over 8 hours!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Groep collega's) 

    op  2 oktober 2008

    "spoilt our weekend " (107243037)

    the room was a ---- pit secondary double glazing hanging off was bitten when in bed bathroom stunk room was cold the beds were so uncomfortable The lifts was out of order has to walk up three flights of stairs. The reception was well presented which make people think that the rest of the hotel was ok not.

  • 5/10 Paul ( Volwassen paar) 

    van Northampton , GB  op  30 september 2008

    "THE ST AFF WAS VERY GOOD I DIDNT WONT TO COMPLAIN BECAUSE OF THAT ." (107271187)

    clean and tidy

    lift not working all the weekend my room had damp on the ceiling .If the room cost me £77.00 per night i really would have liked a better TV and picture for that money .I was really disappointed .

  • 3/10 Kim ( Solo zakenreiziger) 

    van Nottinghamshire , GB  op  27 september 2008

    "The worst hotel experience ever." (107194416)

    The location of the hotel is very good.The waiter in the restuarant was very friendly and polite, however the food was overpriced and below standard,it was generally cold especially breakfast.

    The room was dark dirty and dismal. The bathroom was dirty and the shower temperature difficult to adjust.The bed was so uncomfortable due to the springs poking through that I hardly slept a wink, the blanket and cover were dirty and the pillows were a disgrace,the air conditioning was extremely loud and did not work properly, the room was incredibly hot despite having it on cotinuously.I have never in my life experienced such conditions in a hotel as these.My room was on the fourth floor which added to my distressing experience at this hotel as the lift was not working nor had been for quite some time, this was not made clear at the time of my booking.

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  26 september 2008

    "Not value for money, nothing about my experience of the hotel stands out as positive, wouldn't return unless there was nowhere else" (107284417)

    Location - convenient and has swimming pool and spa

    Lifts were out of order, trouser press in room didn't work, they have one iron and ironing board in a room on the 6th floor which is very strange, the room decor looks dated inside. Not worth the money paid - they were obviously making the most of the conference by charging as much as they could

  • 6/10 Chris ( Jong paar) 

    van Edinburgh , GB  op  18 september 2008

    "The fact that the hotel owners appear to have made no effort to fix the lift but b=have just trried to save money and cover it up. I am gong back to manchester with mates in november and was thinking about staying at your hotel but as i do not think that the owners care enough about return costum i will not be returning and instead will use the travel lodge!!!" (107219232)

    Clean hotel, nice spa area, breakfast was good happy that i got a discounted rate as i booked breakfast for the next day at check-in. breakfast was fair value for money

    LIFT NOT WORKING! For a hotel chain this big i would have expected you to have a working lift. Had read about the lift not working but as the report was written a while ago i had expected this to have been fixed! When we arrived the receptionist told us about the lift not working as if it had broken a day ago and they were waitng onsomeone to come and fix it. this was obviously not ture A. because of what i had read and B. the fact that the FIRE ESCAPE that we had to walk up to get to our floor was carpeted for floors 5 and 6 this would not be the case if the lift had only just broken. the Hotel had singage to show where we were to go to get to the stairs and they were on brass plaques on the wall again if the lift had just broken this would not be the case.

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  14 september 2008

    "Building ok. Staff good. Breakfast ok." (108059996)

    Room upgrade provided at check-in to one with a window. Staff helpful, polite, friendly attentive to customer/residents tasks. Well positioned in centre of City. But can be noisy (City Centre, not hotel) at night.

    constantly dripping tap in bath. Newspaper wad used to block hole where door lock had been removed! Flickering/failing lights in corridors. Dirty windows to room.

  • 6/10 Anonymous ( Volwassen paar) 

    op  10 september 2008

    "Adequate for our stay, which was overnight. Appreciate that work is going on in the hotel and I would like to review again when the refurbishment is complete." (108084432)

    Hotel staff were very friendly and helpful. Reception and Bar area was welcoming. Very good, central location.

    The hotel is being refurbished and the budget room we were allocated was in need of update. The furniture had seen better days and the bed was uncomfortable. We also had an extractor fan which automatically switched on and off every half an hour throughout the night. There was a wide variety of food to choose from at Breakfast, but if you chose to eat a cooked breakfast, the ingredients were cold.

  • 8/10 Patrick ( Familie met oudere kinderen) 

    van Castlederg , GB  op  2 september 2008

    "very good" (107138791)

    remote control of tv did not work. only bad point of stay

  • 6/10 Sara ( Familie met jonge kinderen) 

    van Lucan , IE  op  30 augustus 2008

    "its a very plasant hotel, if only the hotel lived up to the standards of the service. the only thing that let us down was the hotel ... not the staff in it. they should definatly see that the lift were fixed and think about having smoking rooms with windows. then i would stay again." (107214223)

    the service was very good. staff were friendly and helpful. it was very clean and room service was very quick. very pleasant.

    no window in a smoking room so the room was very very stuffy and hot which made it hard to sleep. elevator not working..not happy dragging suitcase up tro the 4th floor. and the breakfast was not nice. we paid for breakfast for 2 days but after the first moring never went back.

  • 7/10 Penny ( Jong paar) 

    van Wrexham , GB  op  26 augustus 2008

    The room looked very shabby and in need of decorating. The lifts weren't working and had to wait ages for service lift!

  • 5/10 Stephen gibson ( Familie met oudere kinderen) 

    van Meath , IE  op  19 augustus 2008

    "Reception and bar area good. Location good and central. General appearance of hotel reception good, bar good, poor in corridors, rooms and back of house. Lifts not working. " (107270394)

    Reception taff were friendly and accomadating

    Lifts not working customers had to use staff lifts or walk the stairs. Staff lists were back of house and were very old, and in a bad state of repair. Since customers had to use the staff facilites, this region of the hotels was grotty and in very poor condition

  • 4/10 Paula ( Solo vakantieganger) 

    van Durham , GB  op  12 augustus 2008

    "Shocking!" (107124059)

    Sheets were clean thats about the only good point

    No cold running water! Bathroom was in a disgraceful state. Wardrobe doors didnt open without fallin out. Doesnt say in hotel details that the hotel allows 'working girls' and is in that area of the town.

  • 9/10 Anonymous ( Groep collega's) 

    op  5 augustus 2008

    "enjoyable" (97863448)

    excellent & friendly greeting clean rooms great breakfast

    lift out of order rooms very warm

  • 8/10 Michael ( Man/man of vrouw/vrouw paar) 

    van Hamilton , BM  op  5 augustus 2008

    "very satisfied" (108036182)

    good location good staff helpful and friendly

    main elevators out of commission

  • 4/10 Kay ( Familie met jonge kinderen) 

    van Glossop , GB  op  5 augustus 2008

    "I would never recommend Sachas to anybody apart from the staff the hotel should be closed!!!!!" (108077806)

    the staff was very helpful

    the lifts was not working and I was not informed prior to my stay and they new that the lifts would be out of action, we were on the top floor and if anybody in my party couldnt make stairs we would have had problems. If Sachas call this an executive twin they have lost there marbles, I have stayed at a premier inn in Rugby which was more executive and half the price!!!!

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  4 augustus 2008

    "Convenient hotel in centre of Manchester, needs refurbishment but good value for money" (107124633)

    Friendly staff - willing to help. Very convenient - centre of town - usually good value for money

    Main lifts have been out of order for a few weeks, service lift very slow. Reception did not know that the room allocated had a problem - water dripping down wall and being collected in buckets.

  • 7/10 Michele ( Familie met jonge kinderen) 

    van Southport , GB  op  2 augustus 2008

    "Have stayed in better hotels in same price-range, within central Manchester. But stay was not unpleasant in any way." (99761990)

    Staff helpfullness and location.

    Interior and rooms was very dated, and bath room and air-conditioning needed up-dating.

  • 3/10 Anonymous ( Groep collega's) 

    op  23 juli 2008

    "The fact that we were placed in smoking rooms spoilt the stay, and the lack of respect for our wishes was inexcusable." (108085997)

    The reception area was open and friendly and the duty manager tried to be helpful with my complaint.

    we were not offered a non-smoking room and this caused a great deal of distress. smoking rooms were not advertised and the hotel gave the impression it was non smoking when we asked for a an upgrade/refund we were told that we could only be upgraded at 3pm Whilst we were attending a function. This was not asatisfactory and we requested a refund. We were then fobbed off with promises that the General Manager would see us. The General manager was in fact absent from the office on the day we checked out.

  • 7/10 Anonymous ( Groep collega's) 

    op  22 juli 2008

    "Good time liked the free wine" (108083418)

    Close proximity to town.

    Lifts out of order

  • 6/10 Joanne ( Man/man of vrouw/vrouw paar) 

    van Coventry , GB  op  21 juli 2008

    "it was alright brilliant location" (97914664)

    smoking room

    both lifts were out of order some of the lights in the room was not working.

  • 5/10 Steve ( Solo zakenreiziger) 

    van Wigan , GB  op  21 juli 2008

    Lifts not working had t wait an age for the service lift as had room on the 6th floor

  • 4/10 Eva ( Ander) 

    van Bristol , GB  op  19 juli 2008

    "very average" (108091073)

    Central and cheap

    No windows, bathroom was average, glasses in room were not clean, breakfast shocking, nowhere to eat when arrived mid afternoon.

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  10 juni 2008

    "Enjoyed stay. " (97402585)

    nice room, helpful staff. Service by restaurant waiters excellent

    Lift not working. Breakfast not very good considering what it cost. Meal in restaurant was not hot enough, arrived luke warm.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  18 juli 2008

    "Good" (108072413)

    city centre location swimming pool

    Rooms very small wiyh no windows Brakfast very expensive

  • 4/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  15 juli 2008

    "unless an overall clean up is done i would not recommend it." (97582106)

    central location

    smell of hotel was smokey and old stained smell lifts not working very expensive to eat within the complex swimming pool area filthy and the charged guests to use it!

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  8 juli 2008

    "Incredibly Disapointing but great location" (108073780)

    The staff were very helpful and professional

    the hotel is long overdue for a makeover, the rooms are frankly unacceptable and shabby and the smoke alarms were hanging off the ceiling?! I can't believe in this day and age that this costs £50, do yourselves a favour and stay further out in a chain premier lodge etc where you can get guaranteed standards...there you won't pay extra for having a room with a window!!!!!!

  • 9/10 Steven ( Volwassen paar) 

    van Stoke-on-trent , GB  op  7 juli 2008

    friendly staff good food apleasurable stay

  • 7/10 Myke ( Groep collega's) 

    van Edinburgh , GB  op  5 juli 2008

    "Absolutely fine." (108070796)

    The Staff

    The public lifts were not working and so it took a while to get to/from rooms.

  • 9/10 Michael ( Volwassen paar) 

    van Forest, virginia , US  op  4 juli 2008

    "The stay exceeded our expectations." (108001213)

    The staff was exceptionally friendly and helpful. The room was clean and well-appointed. Everything matched the descriptions on the website.

    The only problem was that the lifts were not operational, but the service lift functioned well. Where there's a will, there's a way.

  • 6/10 Paul ( Jong paar) 

    van Shipley , GB  op  2 juli 2008

    "Enjoyed it, but didn't stay long in the room. " (97277242)

    Excellent location convenient for city centre. Good reception and lobby area. Staff very nice

    Room was very shabby. Clearly no upkeep for many years; dirty and cracked windows, chipped units in bath, bathroom sealant been botched over the years, matress very old and uncomfortble. In general room could do with a bit of a refurbishment. Not value for money in my opinion.

  • 7/10 Anonymous ( Volwassen paar) 

    op  26 juni 2008

    price,food,right in the city centre

    upgrading the lifts,so had to use a service lift,room could do with a upgrade,as looking tired.

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  25 juni 2008

    "Excellant value for money, considering other prices in the area." (97567402)

    Friendly staff, on return after night out felt secure with security on door only admitting actual residents. Very comfortable feel to hotel, looks good.

    Checking In was quite slow, waiting for room to come available when checking in was from 2pm & we were well after that. Room was adequate, room & bedding clean & tidy, TV & Bathroom in particular were in need of sprucing up, looking a bit dated.

  • 10/10 Susan ( Vriendengroep - volwassenen) 

    van Hartlepool , GB  op  25 juni 2008

    "lovely hotel, staff were very helpful and courteous, excellent value for money" (97814831)

  • 7/10 Donal ( Groep collega's) 

    van Galway , IE  op  25 juni 2008

    No windows

  • 4/10 Anonymous ( Jong paar) 

    op  23 juni 2008

    "When we finaly spoke to reception about the problems a lady at reception offered me a free upgrade for our next stay at the hotel." (97217407)

    The reception was clean and tidy,bar staff were very pleasant and helpful, breakfast was good.

    The room was dirty,the bed linen was dirty IT WAS SUPPOSED TO BE AN EXECUTIVE DOUBLE BEDROOM but it did not seem like this to us. Bathroom HAD NOT BEEN CLEANED the bath had pubic hairs in it and around it.

  • 3/10 Margaret ( Jong paar) 

    van Huddersfield , GB  op  17 juni 2008

    "To start with things seemed lovely, nice big clean entrance, friendly welcome, let us check in early, then it all went down hill, no lifts working, had to use dirty grotty staff areas, the room was shabby, but would do, but glad I didn’t pay full price, had a lovely evening at a concert, to come back and have our night ruined by too much noise so much so the floor was vibrating 2 floors up, no working TV to try and drown the noise out, ignorance, rudeness from staff and no food available like advertised. But, thankfully when we complained AGAIN face to face this time at front desk the manager came, swapped our room to the 6th floor, promised the party would end soon (which it didn’t) and music be turned down (which it wasn’t) and also asked the restaurant to prepare some food for us to take to our room, which was very nice, very tasty. He was very pleasant and understanding, and the room we were given was 10 times better than the one we were in originally. If I went to Manchester again I would consider this hotel but I would ask for the exact same room on the 6th floor. And would never pay full price for it, this hotel is not, in my opinion and experience a 4 star." (97488742)

    Entrance and greeting, good, friendly, baggage store good, food from restaurant tasty.

    We were given a room on the 3rd floor, this room had an old dingy bathroom, mucky windows, a TV that didn’t work, with a remote that didn’t work, air condition vent in roof that hissed so loud we had to block it up, and there was a wedding that went on until 1.30am and the music was SO LOUD it made the floor vibrate on the THIRD floor, and the wedding was on the FIRST floor. Rude staff when we complained over the phone, no all night room service as advertised and finally most of the staff in general did not seem to know what was going on, or what to do. Plus we got interrogated by the security guard for entering our hotel.

  • 4/10 Anonymous ( Volwassen paar) 

    op  13 juni 2008

    "Only 1 night stay but could have been more enjoyable if the hotel was up to standard." (97412739)

    Excellent breakfast and staff

    Shower all but unusable and room in general bad state of repair. Hotel is pretty rundown and in need of refurbishment.Both lifts being upgraded at the same time was very inconvenient.

  • 8/10 Peter ( Volwassen paar) 

    van Cleethorpes , GB  op  10 juni 2008

    "am visiting manchester in september will be booking the same hotel ." (97795747)

    reception staff excellent . perfect location .

    disapointed in the breakfast.

  • 3/10 Caroline ( Solo zakenreiziger) 

    van West mersea, colchester , GB  op  9 juni 2008

    "The bar staff and reception where very friendly, I would not recommend this hotel or stay in it again." (97429113)

    We had to use the service lift and behind the scenes was very unclean and messy which is not what residents want to see, the room was ok but by some venting system which meant that there was constant noise throughout the night. The breakfast was very poor in standard

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  3 juni 2008

    "Information on line did not state the offer was on an inside room without a window. But good location for shopping." (97006560)

  • 9/10 Nicola ( Solo vakantieganger) 

    van Dagenham essex , GB  op  30 mei 2008

    "hotel is an excellent location in the city centre near but is tucked in a side street away from any noise but still has acess to everything in the centre within a few meters. couldn't have found anywhere to stay fro the price i was paying" (97627009)

    great location and facilities on offer

    lift not working

  • 4/10 Anonymous ( Volwassen paar) 

    op  30 mei 2008

    "The stay was pure convinience and the overall room was poor! " (97676609)

    Convenient

    The bed was very unconfortable! it has given my husband a bad back The room was very shabby and decor and facilities appeared to be untouched and cared for due to mould found in the bathroom and on chairs within the room.

  • 8/10 Anonymous ( Groep collega's) 

    op  28 mei 2008

    "Excellant value for money - would stay there again." (97451855)

    Value for money - nice room - bit small but comfy. Bed comfortable and temperature was nice in there.

    shower slightly leaking

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  27 mei 2008

    Central location

    Room had seen better days

  • 8/10 Stanislavs ( Solo vakantieganger) 

    van Saint-petersburg , RU  op  19 mei 2008

    "Right in the center of manchester. Got their own restaurant. Staff unsually (for England) pleasant and helpful." (97568704)

    Staff was nice.

  • 2/10 Anonymous ( Jong paar) 

    op  19 mei 2008

    "insects in room poor service from staff lack of knowledge capital air con not working poor quality materials out dated decor" (97784794)

    Location

    everything about the hotel

  • 5/10 Anonymous ( Volwassen paar) 

    op  19 mei 2008

    "only for lyn at reception we would have left he was so pleasant and helpful a real asset to this run down hotel" (97869570)

    worst rooms we have ever stayed in and over priced an absolute disgrace we paid for an executive room but we did not get what we paid for

    poor condition

  • 4/10 Philip ( Volwassen paar) 

    van Mangotsfield , GB  op  16 mei 2008

    "A bit expensive but nice hotel, good food. Because the room was greatly over 30 degrees, we feel you should consider giving us a refund because we were promised that after complaining about the heat straight away (3 PM) it was still as hot at 9AM the next morning, so nothing was done to recify the situation." (97477555)

    Nice hotel, nice restaurant.

    Heating problem, room(s) too hot, promised to be fixed and was not.

  • 9/10 Anonymous ( Volwassen paar) 

    op  12 mei 2008

    "nice place to stay if not got transport as it was pretty central to most of town" (97831155)

    clean pleasant room

    not hotels fault but a lot of roadworks going on outside, very noisy

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