Old Manse Hotel, Cheltenham

Victoria St, Bourton-On-The-Water, Cheltenham, GL54 2BX 3

The Old Manse is a delightful, relaxed country hotel, restaurant and pub overlooking the River Windrush. The Old Manse was built in 1748 and has 15 cos... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Keith ( Solo zakenreiziger) 

    van Telford , GB  op  7 december 2009

    "beautiful village/town. hotel full of character." (108439773)

    manager and staff v welcoming and hospitable. rare to say but really enjoyed this prolonged stay away from home.

  • 9/10 Kevin ( Volwassen paar) 

    van Linkhills , ZA  op  2 oktober 2009

    "We thought it was in Cheltenham as it wasn't very clear from the booking confirmation, maybe it could be pointed out to visitors from abroad that it is out in the country. It was worth it once we arrived and saw how beautiful the village was." (107961931)

    Staff were very good

  • 8/10 Anonymous ( Ander) 

    op  7 mei 2009

    "Very enjoyable" (107947644)

    Position excellent Staff friendly and helpful

  • 8/10 Andrea ( Groep collega's) 

    van Rugby , GB  op  27 november 2008

    "enjoyed it very much" (107877306)

    friendly staff, good food, nice feeling about the place

    in need of some redecoration. heating noisey at night

  • 9/10 Carol ( Volwassen paar) 

    van Aberdare , GB  op  1 juli 2008

    "Excellent value for the money, breakfast excellent as was the service." (97402808)

  • 9/10 Anonymous ( Volwassen paar) 

    op  30 juni 2008

    "covenient and well organized" (108073679)

    the manageress was very helpful

  • 4/10 Anonymous ( Jong paar) 

    op  28 mei 2008

    the location was beautiful, the room was nice

    small, no view, away from the main part of the hotel. breakfast was bland.

  • 9/10 Janet ( Jong paar) 

    van Skipton , GB  op  18 maart 2008

    Very friendly staff, good service, reasonably prices

  • 9/10 Anonymous ( Jong paar) 

    op  11 februari 2008

    "Quite hotel with friendly staff. Excellent choice of food made to a high standard. Relaxed bar atmosphere with homely feel and good selection of drinks. Have already recommended it to friends and will certainly be going back myself." (97574440)

    Comfortable

    Nothing

  • 6/10 Sonia ( Volwassen paar) 

    van Shaftesbury , GB  op  28 mei 2008

    food

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  1 januari 2008

    The quirky layout of my room (in the annexe) was really fun. The bed was amazingly comfortable and there was delicious Twinings English Breakfast tea for me in the morning.

    The bathroom was tiny and smelled bad, and the towels were threadbare and not white enough - obviously well used.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  29 november 2007

    "secure car parking. car parking is at rear of hotel not sure it is secure from public." (97816641)

    old world charm plus open log burning fire also a excellent menu in dinning room

    room a little on small size

  • 8/10 Kathryn ( Volwassen paar) 

    van Derby , GB  op  3 oktober 2007

    "All the information given in the What did we like about our accomodation.The hotel was ideally situated for leisurely exploring the beautiful Cotswolds.Bourton itself has so much of interest to visit." (97864875)

    Quiet,beautiful situation,clean & comfortable.Staff friendly & cheerful.Fantastic breakfasts & evening meals

    We would have preferred a twin bedded rather than double bedded room

  • 5/10 Matt ( Solo zakenreiziger) 

    van Chelmsford , GB  op  9 juni 2007

    "Nice village, good staff, poor rooms!!" (99032074)

    Not much, just location

    The room was no better then a Travelodge, probably worse

  • 8/10 Christopher ( Volwassen paar) 

    van Nonington, dover , United Kingdom;GB  op  29 januari 2007

    "An excellent good value stay. The staff were excellent as was the food." (99528540)

    The room was adequate but what does one expect for

  • 9/10 Anonymous ( Volwassen paar) 

    op  24 november 2006

    "The staff were very friendly and helpful, the food was amazing, as was the price. The place was very warm and welcoming. The parking was accessible and level. The location was perfect right next to the river." (99050181)

    Clean, everything worked

    a little bit dated

  • 7/10 Graham ( Vriendengroep - volwassenen) 

    van Cranleigh , United Kingdom;GB  op  14 november 2006

    "Overall a very pleasant overnight stay in a wonderful location" (99053982)

    Friendliness of staff

    Noisy Plumbing System!

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  13 november 2006

    "The design of the bedroom was a little strange..washbasin in the room not in bathroom, but no great problem. I would definitely stay here again if travelling in the same area" (99593387)

    Lovely setting. Friendly staff. Excellent food

    Bedroom was a little dusty

  • 8/10 Brian ( Volwassen paar) 

    van Burgess hill , United Kingdom;GB  op  29 oktober 2006

    "The hotel had no knowledge of our booking but fortunatley they were able to find a room in the annexe for us. The breakfast was very good as was the evening meal(not included in price). The hotel was generally clean and spacious. The location right by the river was excellent. Quite good value for money." (99085184)

    Location

    En-suite toilet/shower room extreemly small

  • 4/10 Anonymous ( Jong paar) 

    op  16 oktober 2006

    "you need to get staff that understand how to be friendly, helpful and attentive, yours had none of these qualities." (99604497)

    location

    unfriendly service, noisy plumbing all night long

  • 7/10 Keith ( Volwassen paar) 

    van Leightonbuzzard , United Kingdom;GB  op  10 september 2006

    "Would have liked to have known some rooms were very small.your photo of rooms was very deceptive." (3305295525)

    Location of Hotel.

    Small room No 18.TV very poor reception & only 3 channels tuned in.One of the bar staff did not understand english.

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 september 2006

    "we would like to thank all of the staff for our stay we would definatly stay there again thank you again lisa jones" (3305274893)

    the very relaxed way we could come and go as we pleased thank you

    there isnt anything to dislike

  • 7/10 Anonymous ( Jong paar) 

    op  31 augustus 2006

    "Bonza!" (3305276280)

    Location

    NOISE, lack of glazing......

  • 8/10 Mark ( Volwassen paar) 

    van Combe down , United Kingdom;GB  op  2 augustus 2006

    "The hotel is convenient for walking around the centre of the town, close to alternative places to eat, has character without being fussy or 'antiquated', and serves a good full breakfast" (3305109891)

    Friendly, helpful staff and clean, comfortable room

    Noisy extract fan outside window (Room 12)

  • 5/10 Carole ( Vriendengroep - volwassenen) 

    van Stoke on trent , United Kingdom;GB  op  1 augustus 2006

    excellent friendly staff

    shabby, needs redocorating. Bathroom not clean and showerhead fell onto me whilst showering.

  • 9/10 David ( Volwassen paar) 

    van Exeter , United Kingdom;GB  op  26 juni 2006

    "Set in a chocolate box location, the Old Manse is comfortable, clean, welcoming and charming. The staff are friendly and ultra helpful. The menu in the restaurant is exciting and too delicious to resist." (3304881391)

    The friendliness of the staff and the wonderful food.

    My stay wasn't long enough.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Lesley ( Jong paar) 

    van Iver , United Kingdom;GB  op  18 juli 2006

    Where the hotel was situated.

    The Hotel & Bar closed at 11pm on the dot as with the rest of the village. Bread rolls were charged for at

  • 7/10 Lisa ( Jong paar) 

    van Dudley , United Kingdom;GB  op  16 juli 2006

    In a beautiful location right on the stream

    Didn't appreciate the noise of a lorry running its engine under our window at 7.15am until 8am which is an ongoing problem every Thursday morning at the hotel.

  • 5/10 Anonymous ( Volwassen paar) 

    op  15 juli 2006

    "We thought of booking for two nights but were glad we didn't. The hotel was basic and the room utterly devoid of any charm or character. It simply ticked basic boxes by being clean and tidy. The staff were friendly polite and helpful which went some way in compensation for the tired accommodation. One to avoid in future." (3305014546)

    Nothing

    Small dingy room, poor bathroom, creaky floors, tatty furniture

  • 8/10 Dave ( Man/man of vrouw/vrouw paar) 

    van Sun city , United States;US  op  13 juli 2006

    "Our room was in the roof. Lots of stairs probably impossible to instal lift but would have been nice. Only customer comfort recomendation - the room was very hot and stuffy - having a fan in the room would have been great. Fortunately we were prepared and carried a fan with us!!!" (3304911889)

    Helpful staff

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  10 juli 2006

    "The hotel was ideally situated in the beautiful village of Bourton on the water. The staff were very friendly and helpful however the room was not up to the standard we had expected and the beds were not very comfortable (new mattresses required). If we were to stay again I would request a room in the main part of the hotel. The hotel bar was very smokey so unable to enjoy a drink in that part of the hotel." (3304885190)

    Food very good. Staff very helpful and pleasant

    Stayed in the cottage part of the hotel. Not very impressed with room as staircase steep and narrow and room very basic, not up to the standard that we had expected.

  • 7/10 Anonymous ( Volwassen paar) 

    op  1 juli 2006

    "Overall stay was good. Got woken up by refuse collectors outside making a noise." (3304925526)

    Very good central position in the town. Breakfast was very good & the waitress was very friendly. Reception Manager was also very friendly.

    Bedroom window was stuck open. Bedroom was also very dark. Didn't like having wash basin in the bedroom.

  • 10/10 Jodi ( Jong paar) 

    van Twickenham , United Kingdom;GB  op  21 juni 2006

    "Charming inn, comfortable rooms, good food, superb picturesque location. Would definately stay again." (3304878611)

    Charming inn, comfortable rooms, good food, superb picturesque location.

  • 9/10 Anonymous ( Volwassen paar) 

    op  5 juni 2006

    "We had excellent value for money we only paid" (3304790729)

    We were given a feature room

    Bar staff sloppy

  • 10/10 Kiprien ( Jong paar) 

    van Muswell hill , United Kingdom;GB  op  3 juni 2006

    In particular the staff were fantastic

  • 8/10 Ian ( Volwassen paar) 

    van Sheerness , United Kingdom;GB  op  26 april 2006

    "An old slightly tired,but characterful building in a wonderful location,staffed and run by the most pleasant people,serving first rate food !!" (3304184478)

    Excellent food,courteous,cheerful staff

    Decor a little shabby

  • 9/10 Andrew ( Jong paar) 

    van Milton keynes , United Kingdom;GB  op  26 april 2006

    "No problems at all, staff very helpfull & friendly." (3304567430)

    It is close to everything

    the wash basin in room not in bathroom

  • 5/10 Anonymous ( Jong paar) 

    op  11 maart 2006

    "~Hotel manager was a lovely chap very polite and informative. Also you had a waitress in the restaurant who was superb the other waitress everything was a lot of trouble for her." (3304055602)

    quiet location

    bedrooms very small. Shower cubicle far too small. Pillows x 2 absolutely useless and flat as pancakes! dirty cushions on bed which had blood stains on - this was our first impression of the room and to be basically honest put me off your hotel.

  • 6/10 Anonymous ( Volwassen paar) 

    op  22 februari 2006

    The main hotel had a rather 'tired' look about it. A general facelift to bring the standard up to date is overdue

  • 5/10 Anonymous ( Volwassen paar) 

    op  4 oktober 2005

    "The hotel was not worth over £100 a room. If it is to command that sort of money significant improvements need to be made. The hotel was not bad enough to formally complain but was not good enough for me to recommend." (2754984)

    Basic and tired. In need of refurbishment.

    The Bedrooms need to be refurished and the quality of the breakfast needs to be improved.

  • 3/10 Anonymous ( Volwassen paar) 

    op  22 augustus 2005

    "The bedrooms were filthy. We had to ask that the bed be made up with sheets only, as we didn't want the blankets anywhere near our bodies. The bathroom was awful - I would not take a bath, and when we ran the shower, the water would not drain away due to the congestion in the pipes. The basin had been wiped with what looked like a dry, dirty cloth, and the toilet had not seen a bottle of bleach in I don't know how long. We tried to get alternative accommodation in the village but there was no availability, so we were stuck with this hotel. It was very disappointing as the weekend break was a gift from our daughter. It was most definitely not worth the £105 per night." (2466753)

    From the outside it had so much promise, we were very excited to be there - although this was very short lived.

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