Popes Grotto Hotel, Middlesex

Cross Deep, Twickenham, Middlesex, TW1 4RB 3

Popes Grotto, gelegen op slechts een paar minuten van Twickenham High Street, is een modern hotel dat uitkijkt over de Theems. Popes Grotto is een zeer... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Groep collega's) 

    op  1 december 2008

    "Excellent" (107183907)

    Clean & well appointed room with a good bathroom & shower Breakfast was good & all of it was hot when served

  • 10/10 Anonymous ( Jong paar) 

    op  24 november 2008

    Very good service, food was excellent, room was very clean

    A few extra cartons of milk would be recommended as we only had two to last the night and morning

  • 8/10 Anonymous ( Jong paar) 

    op  19 november 2008

    "most enjoyable " (107869323)

  • 9/10 Anonymous ( Volwassen paar) 

    op  11 november 2008

    "We come to Twickenham regularly for the Rugby and have always stayed in Richmond. This was our first time in Twickenham and it was fantastic. We are coming back in May so will use your hotel again." (97070620)

    My husband and i thought the staff were friendly, The rooms were spotless, breakfast was excellent. Nothing was too much trouble. Particularly liked the way the bar staff approached each table individually at the end of the evening, asking did we want drinks and we could take them to the room.

  • 10/10 Chris ( Groep collega's) 

    van Belfast , GB  op  21 oktober 2008

    "WOULD RECOMMEND THIS HOTEL TO ANYONE " (107144948)

    FIRST CLASS VALUE FOR MONEY HOTEL GRAT LOCATION TO HIGH STREET / RIVERSIDE WALKS

    BAR CLOSES TOO EARLY A LITTLE DELAY AT CHECK IN AS ROOMS WERE NOT READY

  • 10/10 Philip ( Solo vakantieganger) 

    van Merseyside , GB  op  18 oktober 2008

    " first time first rate looking forward to my next trip" (107327606)

    very good hotel'will return again

    Bed a bit hard

  • 4/10 Anonymous ( Solo vakantieganger) 

    op  29 september 2008

    "Would not stay here again., Poor quality rooms in need of refurbishment and not cheap. Inadequate supervision of hotel in nighttime that allows guests to be disturbed. Dingy reception area. This hotel should be called the Popes GROTTY not grotto" (108002469)

    Good ambience in public bar but very bare board. If you dont care much about quality for a hundred pounds this hotel is better than a hostel

    Being woken at 3am by room service in error. All night party in adjoining guest rooms fuelled by room service (ends at 5.30) involves 8 people on a thursday night. CUT SHORT HOTEL STAY BECAUSE OF THIS .Food quality poor really a upmarket cafe menu not a restaraunt. Brewery style pub hotel. Not my idea of a 3 star. stains on room carpet.Bed the worst i have ever slept in , the whole place was downbeat and needs upgrading or the price needs lowering

  • 10/10 Sheryl ( Jong paar) 

    van Helston , GB  op  2 september 2008

    "Brilliant, gave it good reviews on Trip Advisor" (97513429)

    Staff were lovely, polite and helpful. Complimentary toiletries were top class.

  • 8/10 Carole ( Solo zakenreiziger) 

    van Dublin , IE  op  26 augustus 2008

    "overall I did enjoy the stay" (107166386)

    Staff were really pleasant ... and that's always a plus when travelling

    Hotel particularly the restaurant area looked a bit run down and maybe even a bit scruffy

  • 8/10 Adrian ( Ander) 

    van Grimsby , GB  op  23 augustus 2008

    Hotel particularly reception needs redorating.Bedrooms not as bad.

  • 5/10 Anonymous ( Solo vakantieganger) 

    op  21 juli 2008

    "Poor overall would never stay here again - EVER" (97739425)

    Poor value for money. Overpriced

  • 9/10 Barbara ( Volwassen paar) 

    van Northants , GB  op  16 juli 2008

    "would use again" (108030825)

    Excellent breakfast, comfortable, roomy facilities, friendly staff

    bed a bit hard--but refit and refurb shortly to take place

  • 8/10 J ( Man/man of vrouw/vrouw paar) 

    van Bristol , GB  op  12 juli 2008

    "Good, fitted our needs very well" (108054369)

    Helpful on reception with questions regarding taxi, meals Clean and tidy room Good to have the book about the history of the area

    Air conditioning left on, on a cool day but easily remedied with some heat from the same appliance.

  • 9/10 Anonymous ( Jong paar) 

    op  10 juni 2008

    "The staff are very helpful and friendly, and the hotel was very clean and i would be happy to return and stay again," (97462798)

  • 8/10 Joanne ( Jong paar) 

    van Waterlooville , GB  op  29 mei 2008

    "The hotel was very well placed for Twickenham stadium taking only 25 minutes to walk there. Had a meal in the pub on our return which was not particulary good but breakfast was excellent." (97007643)

    Good Size room

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  22 mei 2008

    "Good overnight stay, breakfast was freshly cooked and highly enjoyable" (97992163)

    The room was clean, tidy and comfortable.

    The corridors looked in need of redecoration and looked tired, with ripped wallpaper in places which detracted from the overall view

  • 9/10 Katrina ( Solo vakantieganger) 

    van Woking , GB  op  21 mei 2008

    "Well kept hotel with lovely staff. " (97770003)

    The staff were very helpful and friendly. Nice location. Good parking facilities.

    None

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  18 mei 2008

    "Very helpful and pleasent staff,good food,and comfortable room at a reasonable price." (97858347)

    Clean and comfortable surroundings.

  • 10/10 Jeffrey ( Volwassen paar) 

    van Cape town , ZA  op  17 mei 2008

    "Pity about the busy road in front of the hotel. Internet pics make the road disappear and give the impression the hotel is on the banks of the Thames." (97065466)

    View,balcony,seating area with extra TV.

    No extra pillow for reading in bed

  • 10/10 Anonymous ( Volwassen paar) 

    op  17 mei 2008

    "The hotel was first class all staff were friendly and very helpfull" (97076153)

    The room was large,clean with air conditioning

    nothing

  • 9/10 Eddie ( Solo zakenreiziger) 

    van King's lynn , GB  op  1 april 2008

    Very clean, spacious room. excelent breakfast. Will stay here again.

    menu is a little pricey.

  • 9/10 Michael ( Vriendengroep - volwassenen) 

    van Huddersfield , GB  op  12 maart 2008

    "Good place to stay with good food, nice Pub and close to the River, also easy walk to the Rugby grounds." (97473186)

    Good accommodation, Good Food & beer, also well positioned.

  • 8/10 Geoffrey ( Solo zakenreiziger) 

    van New quay , GB  op  11 februari 2008

    "I have recommended this hotel to many over the years but this was my first stay. Will continue to recommend it." (97047527)

    Good position and generally the facilities were good. Great bar staff.

    The hotel is looking a bit tired and the paintwork and general decor needs attention.

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  22 december 2007

    The room was very comfortable. Staff were very friendly and helpful

  • 8/10 Nina ( Jong paar) 

    van Hornchurch , GB  op  17 november 2007

    "Very handy for Twickenham facilities." (97694295)

    The bed was very comfortable.

    The room was very hot!

  • 8/10 Gary ( Man/man of vrouw/vrouw paar) 

    van Torquay , GB  op  7 november 2007

    "everything was excellant except for the lack of training that had been given to the breakfast staff." (97298100)

    WAS AN INTERESTING ROOM WITH A LOVELY TERRACE.

  • 10/10 George ( Volwassen paar) 

    van Biarritz , GB  op  19 oktober 2007

    "It's a good idea to have a quality hotel attached to a lively pub. The food was good, breakfast plentiful and the staff attentionate and cheerful" (97545321)

    spacious and comfortable

  • 8/10 John ( Ander) 

    van St austell , GB  op  17 oktober 2007

    "Would definitely stay here again as the overall experience was good. Room was very comfortable. Beer and food was good. We were only five minutes walk from the town centre." (97090287)

    Our twin room was very spacious and had room for one or even two more beds. Several tea bags on the tea tray, better than some hotels.

    Shower was lukewarm, even when full on. Tables in the bar at breakfast felt sticky to the touch.

  • 9/10 Anthony ( Volwassen paar) 

    van Downton wiltshire , GB  op  8 oktober 2007

    everything was spotless

    the noise of the extracter fan ,was constant-it kept waking me up.

  • 9/10 Anonymous ( Volwassen paar) 

    op  8 oktober 2007

    "River view was a bit of a stretch - no mention of the busy road. When one hears river view it conveys peace and tranquillity (not the case here). Access to public transport was excllent and we loved the fact tha we could park, then for 3 days not use the car, instead either using bus or walking. Kew Gardens is accessible on foot, and Richmond even moreso. Breakfast was very good." (97476217)

    Liked the space in the room, plenty of fresh air (ie no air conditioning!)Pleasant room, good standard on the whole.Proximity to Thames tourist spots excellent.

    Close ot main road so had to be selective regarding which windows to leave open at night. Found the mattress a bit poor for two (ie the lighter person ends up rolling towards the middle)

  • 9/10 John ( Solo zakenreiziger) 

    van Sydney , AU  op  6 oktober 2007

    "Staff friendly, excellent. Overall a good impression. Breakfast a bit below standard and unimaginative. Background music in the dining area quite dreadful, I imagine it is for the amusment of the staff rather than the guests." (97151635)

    clean, functional and well maintained

    no decent chair to sit in in the room.

  • 8/10 Michael ( Volwassen paar) 

    van Newcastle , GB  op  28 september 2007

    "Very friendly staff. Decent Pub Grub, reasonably priced. Nice view overlooking the river." (97662350)

    Perfectly located to visit our daughter at St Mary's University College, Strawberry Hill.

    Breakfast a bit disappointing.

  • 8/10 James ( Volwassen paar) 

    van Sunderland , GB  op  28 juli 2007

    "very good hotel with excellent food and staff" (97065215)

  • 8/10 Mary ( Ander) 

    van Waterford , IE  op  27 juli 2007

    very close to the town.lovely restaurant.

    no computer with internet facilities in the hotel.

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  25 juli 2007

    "Friendly, helpful staff. A nice place to stay overnight." (97473619)

    Clean and tidy, good size room.

  • 7/10 Dennis ( Volwassen paar) 

    van Sleaford , GB  op  22 juli 2007

    "I paid extra for a balcony with a view of the river. I got an enclosed balcony with a view of the traffic! No sign of the river." (97478410)

    Good staff, clean

    No hot water in basin any morning, TV remote control did not work.

  • 8/10 John ( Volwassen paar) 

    van Rochdale , GB  op  10 juli 2007

    "A pleasant hotel in a good location" (97382932)

    Extremely helpful staff (particularly in the restaurant)

    Stupid/faulty room card key

  • 9/10 Tracey ( Volwassen paar) 

    van Buntingford , United Kingdom;GB  op  5 juli 2007

    The friendly staff

  • 8/10 Deana ( Volwassen paar) 

    van Chorleywood , United Kingdom;GB  op  4 juli 2007

    We chose the hotel because it was within easy walking distance of Twickenham Stadium. It took us about 20 mins (a slow stroll) and little bit longer on the way back - just right. It was the best thing we could have done. We had no worries about waiting for trains or trying to drive home. The next morning we had a nice breakfast and then drove home.

    There was no food available after 10.30 - we could've done with a sandwich or light snack being available as we did not get anything on our walk back.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  4 juni 2007

    "Would like to have been offered earlier check in times." (99602798)

    Great location to twickenham stadium. Staff were really friendly and helpful.

  • 9/10 Peter ( Familie met oudere kinderen) 

    van Chorley , United Kingdom;GB  op  4 juni 2007

    "Did exactly what it said on the tin! No complaints and the staff were all very friendly. The menu was very good and varied, also there was plenty for breakfast which set us up well for the day." (3304740316)

    Within walking distance from the stadium (which was my first booking criteria) and well placed for a quick trip into the capital.

  • 10/10 James ( Groep collega's) 

    van Solbergelva , NO  op  2 juni 2007

    "I could find no faults with this hotel." (99916547)

    1st class service. Friendly and helpful staff. Good food

  • 8/10 Michelle ( Familie met jonge kinderen) 

    van Colchester, essex , GB  op  30 mei 2007

    The staff were really friendly and always smiling

  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  23 mei 2007

    "excellent" (99243624)

    Good value, convenient location, good food, good service, friendly, welcoming

  • 10/10 Anonymous ( Familie met oudere kinderen) 

    op  16 mei 2007

    "no complaints whatsover, easy parking, opposite the thames so could go for walk. Very close to town centre and shops. was told it was ten minute walk to twickenham rugby stadium but is in fact 30 minute walk! Pub/restaurant attached served superb food for evening meal and breckfast (which was included in the price, and they allowed us to order whatever we wanted). overall very good standards of room etc for good price and very helpful and friendly staff" (99942362)

    room was clean and tidy, of a good size, as it was bad weather it was good to control own heating. The staff were very friendly and the restaurant attached served lovely food - good value for money would def use again

  • 8/10 Anonymous ( Jong paar) 

    op  19 april 2007

    "Very polite/helpful staff. Pleasant setting and short walk to rugby ground which was our reason for staying there. Very good quality food and reasonably priced considering its London location." (99687657)

    Walking distance from rugby ground, nice setting overlooking Thames/park

  • 10/10 Diane ( Vriendengroep - volwassenen) 

    van Penzance , GB  op  19 april 2007

    The hotel asccommodation was first class and we were very close to Twickenham rugby ground which was the purpose of our visit. The rooms were excellent and also the staff were very helpful.

    The only dislike I had was when using the shower the bottom of the bath was very slippery as it didn't have a bath mat in the bath. Older people might find it very dangerous and could easily slip;.

  • 10/10 John ( Ander) 

    van Lisse , Netherlands;NL  op  30 maart 2007

    "Very pleasant, exactly what I had expected as we have stayed there a few times before. Simple to book online, comfortable rooms, pleasant and attentive staff. Will be back again." (99206790)

    Comfortable room, nice food in the evenings, planty of parking, very good staff.

  • 9/10 Dominic ( Familie met oudere kinderen) 

    van Manchester , United Kingdom;GB  op  21 februari 2007

    "a good value for money hotel in london rooms quite nice and well maintained (well worth the " (99238242)

    GOOD ROOM SIZE AND FACILITIES , NICE BALCONY VIEW ACROSS TO THE THAMES

    ALL QUITE GOOD ,MATRESS A BIT HARD AND RECEPTION A LITTLE TIRED - BUT WOULDNT STOP ME FROM STAYING THERE AGAIN

  • 10/10 Mark ( Volwassen paar) 

    van Hinckley , United Kingdom;GB  op  14 februari 2007

    "I would recommend this hotel because - the staff were excellent, from prior to arrival where they responded quickly and politely to emails, through to the hotel staff being friendly and warm and the bar and restaurant staff being very accomodating and provided a high level of service. As well as this the hotel is within walking distance of the town centre (and the stadium for those of you thinking of going to Twickenham) and is across the road from the river. The hotel itself is clean and well presented and is attached to the bar and restaurant which offers a good selection of food and a great breakfast! I would recommend the upgraded rooms as we chose the exec double. We will be back" (3305468142)

    Great room, great location and excellent staff

    Some of the decor is a little tired but is still ok

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