Ben Wyvis Hotel, Strathpeffer

Strathpeffer, Strathpeffer, IV14 9DN
3   Hotel

Dit traditionele Victoriaanse landhuis ligt in een schilderachtige bosrijke omgeving van het kuuroord Strathpeffer en biedt modern comfort, met behoud van het k... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  9 augustus 2009

    "Stay was good. But the hotel needs to train the waiting staff a lot better." (107727869)

    Nice big room. Hotel reception staff were friendly

    Waiting staff inattentive and if they didnt know what you were asking for just didnt bother coming back

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Arnaud ( Jong paar) 

    van Amiens , FR  op  20 september 2009

    Excellent dinner and breakfast. Beautiful garden with tall old trees. Friendly personnel.

    Dark room with a small window. Poor mattress. Leaking WC.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Groep collega's) 

    op  26 mei 2009

    "A little disappointing as the 'blurb' led us to believe it would be better." (107626157)

    Beautiful setting in lovely grounds with mature trees.

    First room we were shown had very dirty paintwork on windows and only one chair. Second room was slightly better - two chairs! Basic accommodation - only one lamp between two beds. Only one tiny tablet of soap to share between bath and basin. We did not book a dinner table in advance and there were none available for us when we arrived. We were unable to find anywhere else to dine in Strathpeffer and ended up with a baked potato in a small cafe!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  1 april 2009

    "I have stayed 3 times for 1 night each time booked online. The booking said double room. The first time I was given a small single room, the second time a large triple room and the third time the room I was originally allocated was aweful. It had no central heating and was freezing - it was 4deg outside. Neither the small electric heater nor the small towel rail were on. When I complained I was given a good single room." (107816316)

    Toilet seats need replacing and in some rooms do not stay up - awkward for a man!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  19 maart 2009

    good breakfast

    coffee quite bad

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Alan ( Volwassen paar) 

    van Pulborough west sussex , GB  op  12 maart 2009

    "The overall stay was satisfactory and staff were friendly. " (107423011)

    Restaurant food and service very good, buffet breakfast excellent.

    Room not hoovered no spare toilet rolls and hairdryer did not work although replaced. Bar service could be slow at times.

  • 9/10 Anonymous ( Volwassen paar) 

    op  12 maart 2009

    "good i would return" (107766931)

    loevly size rooms. good service

    lift stank

  • 8/10 John ( Solo zakenreiziger) 

    van Bellshill , GB  op  1 maart 2009

    "the hotel was clean and tidy meals were excellent would definately stay again very good value for money" (107929530)

    the grounds are beautiful

    there was no stella lager on the two different occasions i visited

  • 6/10 Adrian ( Volwassen paar) 

    van Nairn , GB  op  22 februari 2009

    "Good value. Other web sites offering the same hotel told us it was either full or more expensive." (107736946)

    Good value. Evening meal and breakfast very good and staff very attentive

    Booked a double room but ended up with a twin room. TV had no remote control. Hotel's plumbing extremely noisy.

  • 10/10 Waybe ( Volwassen paar) 

    van Doncaster , GB  op  11 februari 2009

    "Very enjoyable and the scenery was fantastic" (107581188)

    All the staff were very helpful and it was a lovely place to stay

  • 10/10 Mary ( Volwassen paar) 

    van By oban , GB  op  29 december 2008

    "Very comfortable. We would like to stay again, perhaps in the Summer." (107625922)

    Small defect in room attended to immediately. Excellent food and arrangement for staggered meal times worked very well.Staff helpful and friendly at all times.Spacious public areas, well decorated and very comfortable.Interesting Victorian building with many original features.

    Information concerning the Xmas break on the web-site was poor. No mention made of it being a special programme or even that there was a restaurant and meals provided! I had to phone to confirm we would be fed.

  • 3/10 Anonymous ( Jong paar) 

    op  16 september 2008

    "Dissapointing with expectations gleaned from hotels website. Our room was not like the pictures shown." (97598720)

    Nice location, friendly staff.

    Musty smell in room, lack of hot water, poor outlook from room, no bar facilities due to functions on both nights of stay.

  • 7/10 Peter ( Volwassen paar) 

    van Badcaul , GB  op  2 april 2008

    "Overall we love the Ben Wyvis, it does however appear to be in need of a good clean." (97147233)

    Picturesque location and handy for our use

    The bathroom was not particulary clean

  • 3/10 Mike ( Jong paar) 

    van Gloucester , GB  op  24 januari 2008

    "I have never complained so much in one hotel as i did in this one. After we moved to the 3rd room because of no heating in January we were given a room above the function room on a Saturday night with a wedding. The food was poor in the restaurant so would not recommend eating in the hotel." (97400895)

    The environment in the communal areas did display opulance.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Nancy ( Vriendengroep - volwassenen) 

    van Germantown, tn , US  op  18 juli 2007

    "We loved the beautiful historic building: it looked like a castle. Location was central, grounds were large and most attractive. Rooms were lovely. Breakfast was excellent!! The town is charming, very pretty: I hope to return. Found a great local restaurant at the back of the park/pavillion building and had the BEST meal of our entire 3-week vacation. The hotel even had a tiny cinema room, and my sister loved the movie. Friendly, helpful, pleasant staff." (99714108)

  • 7/10 Anonymous ( Volwassen paar) 

    op  9 juli 2007

    "Lovely location but hotel rooms on 3rd. floor very compact and lacking adequate ventilation. Lack of lift to 3rd. floor inconvienient. Bed too hard." (99344613)

    Location

    Bed too hard and room too warm. Lift not available to 3rd. floor and a complicated route to room

  • 8/10 Mary ( Volwassen paar) 

    van Scrabster , GB  op  26 juni 2007

    "Very pleasant stay. Couldn't get evening meal, arrived at 9." (99107803)

    Grounds, building and archatecture, location.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  1 mei 2007

    "Very friendly , helpful staff." (99133805)

    beautiful setting and grounds.

  • 10/10 John ( Volwassen paar) 

    van Airdrie , GB  op  17 april 2007

    "very relaxing stay. large lounge with comfortable furniture. plenty of car parking space." (99106597)

    the location, good service.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  17 maart 2007

    "This Hotel was accceptable to me as I was on business travel and was only there for an overnight stay. However, if I had been travelling with my Husband and had an extended stay I would have asked for a room upgrade. I have stayed at this Hotel before and know that there are much nicer rooms." (99530972)

    The Ben Wyvis is a charming old Hotel. The breakfast was varied and tasty.

    Accomodation was very 'tired' looking and could certainly do from updating. When I went to use teapot it had obviously not been used for a considerable amount of time and contained two mouldy tea bags.

  • 6/10 Anonymous ( Jong paar) 

    op  17 januari 2007

    Poor matresses, small rooms and average food.

  • 10/10 Daniel ( Volwassen paar) 

    van Ardgay , United Kingdom;GB  op  10 januari 2007

    "again entertainment. the overnight stay was a gift. we actually cancelled the Saturday night booking for the Friday night entertainment" (99928676)

    the staff were so helpfull and made us feel at home. excellent meals, accomodatiom, beautifull surroundings

    we were led to believe there was entertainment on, and was disapponted to fine there was none. That was the only thing we could fault.

  • 9/10 Anonymous ( Volwassen paar) 

    op  15 november 2006

    "Friendly staff and excellent meals" (99470926)

    The Large comfortable Bed

    Dog hairs on the blanket at the bottom of bed

  • 7/10 Ian ( Jong paar) 

    van Ullapool , United Kingdom;GB  op  25 augustus 2006

    "staff very pleasent,nice clean hotel. was pleased to get room through web as hotel fully booked when phoned. dissapointed with room size,and no view." (3305226815)

    comfortable but small double bed,clenliness of room,recently re furbished

    very small room,with view of roof!

  • 6/10 Margaret ( Solo zakenreiziger) 

    van Barnton , United Kingdom;GB  op  22 augustus 2006

    "I thought the hotel was nice on entering but was disappointed when I got to my room. A very small television, with dark walls and considering the grounds the hotel is set in, disappointing views." (3305170161)

    The grounds were very pleasant.

    My room was quite dark and dreary.

  • 6/10 Anonymous ( Volwassen paar) 

    op  22 augustus 2006

    "Le b" (3305213567)

    Petit d

    Salle de bain, insonorisation, propret

  • 8/10 Anonymous ( Jong paar) 

    op  18 augustus 2006

    "this was a nice clean hotel with an excellent shower in the bathroom. Only thing i dont really like is a buffet breakfast as some items tend to be cold." (3305173500)

    nice clean room with a fantastic power shower

    the room was a bit on the small side,some of the buffet breakfast was cold.

  • 10/10 Angus ( Solo zakenreiziger) 

    van Royston , United Kingdom;GB  op  11 augustus 2006

    "Alround very pleasant stay in a beautiful place." (3305095893)

    Dare I say it was better than I expected. Perhaps it does cater for the slightly more mature guest but that happens to appeal to me. The food was excellent also.

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 augustus 2006

    "A nice hotel with excellent rooms and lovely surroundings, quite in keeping with the town's atmosphere of Victorian spa. Am reasonably certain that under normal circumstances the hotel provides very good value for money." (3304737928)

    The hotel is a very nice building, located in a lovely surrounding park, with excellent rooms.

    Unfortunately our stay coincided with a big wedding reception, which apparently stretched the resources of the hotel a bit thin.

  • 7/10 Anonymous ( Volwassen paar) 

    op  8 augustus 2006

    "The hotel is in lovely grounds and looks impressive on arrival. Unfortunately the interior does not match the initial impression, and although I believe it has recently been refurbished, the decoration is drab and shabby. My impression was that the hotel is geared to dealing with groups and the evening meal seemed to confirm this. The staff that I had dealings with were helpful and responded to my requests. The restaurant staff in particular were very pleasant. We were travelling with another mature couple and, although their room had a nice view of the grounds, it was small and there was a stain on the bed blanket (which was changed on request)." (3305065014)

    The setting of the hotel is pleasant and the staff were helpful. Good breakfast, plenty of choice.

    The room was small and the view was an internal courtyard. The evening meal was poor, it had the feel of mass produced food.

  • 8/10 Anonymous ( Jong paar) 

    op  7 juli 2006

    The hotel bar didn't open until 5.30 pm which we thought was quite late

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  16 juni 2006

    "Very good would stay again." (3304818314)

    Clean and friendly staff

    No menu in the room to order room service

  • 8/10 Teresa ( Jong paar) 

    van Glasgow , United Kingdom;GB  op  31 mei 2006

    Room was nearly refurbished and quite modern - good quality for a 3*

    The hotel itslef wasn't really for us - more suited to older people - we felt very young even though we're in our late 30s!

  • 8/10 Anonymous ( Jong paar) 

    op  19 april 2006

    "This hotel was very much part of the coach tours scene, not really ideal for a young couple but the staff were friendly and the hotel was clean. Food was nice but the dining room did seem a bit of a herding process with all the coach tours. Given that the dining room did seem to run very well." (3304428895)

  • 5/10 James ( Volwassen paar) 

    van St.andrews , United Kingdom;GB  op  22 februari 2006

    "As a McDonald Hotel Group gold Card holder, it would have been nice to see another group hotel offering the same standard of Service.The room allocated was poorly decorated, and in need of attention(Toilet roll holder hanging off wall,sach window frames warped) The size of the room was claustrophobic, which surprised us.I should add that during the evening the Fire Alarm was activated, and as a retired Police Officer i would seriously suggest the Fire drills should be practiced as a matter of course. Very poor . lucky it turned out to be a false alarm. On the plus side the food was excellent." (3304235818)

    The coal fire in lounge, and in general the ambience of the building

    More friendly guest greeting at reception, did not really appreciate cold, disinterested receptionists.

  • 8/10 Patricia ( Volwassen paar) 

    van Aberdeen , United Kingdom;GB  op  15 augustus 2005

    "The bedroom we were allocated was on the third floor and on entry to the bedroom we also discovered there was no shower. I had a back operation six weeks previously and we realised we should have made this known whilst booking. However I phoned reception to explain and within five minutes they contacted us and we were given a ground floor bedroom with bath/shower and the room was of a good standard. We were thoroughly impressed with the help we received on this matter and would readily agree for people to try this hotel. Our thanks to Ben Wyvess, Strathpeffer." (2555528)

    We found the hotel and bedroom to be very clean. The staff were helpful and friendly. Good variety of food with the evening menu and generally the food was of a good standard.

    With only staying one night we generally found the hotel to be comfortable and thoroughly enjoyed our stay.

  • 8/10 Sandra ( Vriendengroep - volwassenen) 

    van Brussels , Belgium;BE  op  11 mei 2005

    excellent petit déjeuner

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Steven ( Jong paar) 

    van Falkirk , United Kingdom  op  8 december 2004

    "very happy with the hotel and service" (1643015)

    The overall presentation of the hotel and grounds

    I was hoping for a Christmas tree :o)

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