Hôtel Diamant, Arras

5 Place Des Héros, Arras, 62000 2

Dit hotel ligt aan de Place d'Heros, in hartje stad. We heten u graag welkom voor een aangenaam verblijf. Het gebouw dateert uit de 17e eeuw en is een ... more

 

€ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
9/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Volwassen paar) 

    op  16 september 2008

    "Prima, heb voor deze prijs wel minder goede hotels gehad." (107191723)

    Wij kregen een zeer welkom gevoel en prima informatie. De kamer was prima en het sanitair ook en zeer schoon.

    Het enige waar wij niet zo gecharmeerd van zijn, is dat iemand van het personeel tijdens de maaltijd toekijkt en elk stukje serviesgoed meteen weghaalt zodra dit leeg is, vaak voor de persoon langs. Hierdoor zit men niet rustig te eten.

  • 9/10 Roger t ( Volwassen paar) 

    van Maldon , GB  op  13 oktober 2009

    "Good" (108142727)

    Excellent town centre location in historic area

  • 10/10 Stephen ( Volwassen paar) 

    van Bolton , GB  op  1 oktober 2009

    stairs are a little narrow for somebody with a disability

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  31 augustus 2009

    "Very clean facilities plus free coffee and fruit juice available in the foyer!! " (108568358)

    Well placed in centre of Arras.

    No car park. You have to park in one of the squares.Pay and display, but its free overnight from 18.00 until 09.00hrs.

  • 9/10 Anonymous ( Volwassen paar) 

    op  3 augustus 2009

    "An excellnet base for exploring Arras" (108589816)

    Very attentive staff with excellent English

    Somewhat small room

  • 7/10 Anonymous ( Volwassen paar) 

    op  1 augustus 2009

    "what we expected" (107733285)

    Friendly staff, good service

    Uncomfortable bed because the bottom sheet did not fit properly

  • 9/10 Anonymous ( Volwassen paar) 

    op  29 mei 2009

    "A lovely little hotel right at the centre of Arras. Very convenient for sightseeing. Tea, coffee and juices were available in the foyer so guests could help themselves at anytime." (107946559)

  • 4/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  18 april 2009

    "Ok for overnight but despite electing to have the smaller room [approx £59 to £74 for larger room ]the difference after breakfast and tax was only 6 euros ! " (107516632)

    Manager very friendly and helpful excellent choice of breakfast items

    Hotel appeared to havce very tired decor. Whilst room was small as previously warned the bathroom was surface clean onlyThe sealent around shower was disgustingly black

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Deirdre ( Volwassen paar) 

    van Penicuik , GB  op  13 april 2009

    good location in Arras, not so easy parking - you have to be patient, excellent breakfast (9Euro),

    £45 per head per night for B and B is a little expensive for a 2 star hotel, a fun fair spoiled the Grand Place unfortunately

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Philippe ( Solo vakantieganger) 

    van Liège , BE  op  23 maart 2009

    "Very friendly." (107729290)

    Très bon petit déjeuné ! Very good breakfast !

  • 8/10 Anonymous ( Volwassen paar) 

    op  12 januari 2008

    "From the point of view of cleanliness - the hotel was -immaculate-. We received a very pleasant welcome from the Owner with complimentary tea,coffee and chocolates offered. The room although small was adequate, however for two people for more than a couple of nights it might be somewhat cramped; however, we hadn't asked, if there were larger rooms so this may not be an issue if one specified what was required. The view was interesting and gave on to the square, with its reconstructed medieval facades. There was however, absolutely -no- noise as the windows were triple glazed and the blind fabricated to exclude light. I also remarked that a cooling system was provided so that windows need not be opened in warmer weather, thereby again obviating the noise factor. The negative for us was that the 'double' bed really needed to be bigger - it was actually more like a 1 1/2 size single bed, rather than a proper double bed. It would perhaps have been preferable in that particular room, that the night tables were smaller and the space used for a larger bed, or one night table, between two single beds leaving the option to the guests to push the beds together, but still providing a comfortable nights sleep. The Breakfast, tastefully presented, was excellent with a selection of everything one could possibly hope to want. The quality of the food was also -first class- from farmhouse butter, eggs, to quality ham and cheese, fresh fruit, including pink grapefruits, kiwis etc., croissants, with a large selection of different jams, marmalde, honey etc. The general feeling was that of 'dining,' as opposed to a -something to eat breakfast on the run-. I would return to this hotel and I would also recommend it. In today's world of slapdash, indifferent service, this hotel made a pleasant change with its attention to detail, excellent French fare (as indeed it used to be throughout France at one stage) and courteous, warm, welcome." (97087234)

    Bed was really too small to be classed as a Double Bed

    12 van de 12 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Pauline ( Groep collega's) 

    van Glos , GB  op  6 juni 2008

    "A very comfortable, friendly, smaller, family hotel which made a refreshing change from the normal hotel chains!! A petite and bijou hotel which translates into a "little jewel". But keep it quiet." (97134062)

    Hotel was very clean, breakfast was superb, Mr.Philippe Caillet, the Patron was extremely helpful. Nothing was too much trouble. On arrival we were offered tea, coffee, juice. Very much appreciated. Place des Heroes is the smaller of the 2 squares - La Grande Place is huge - but Place des Heroes was much more interesting with lots of restaurants and cafes all around. Plenty of Parking in the square from 9 - 12 and 2 - 6 at 1 euro an hour. All other times it is free. We were a family of 8 visiting the War Grave of our Grandfather in nearby Roclincourt and the newly-discovered underground tunnels where 24000 troops gathered before the Battle of Arras in 1917. It was all very moving and beautifully kept.

    Only bad point was that the rooms were a little small but for 2 nights it was OK.

    6 van de 6 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  6 november 2008

    "Lovely hotel for a short break right in the heart of Arras." (107756068)

    Great position, easy to find. Warm welcome. Very helpful staff.

    Room a bit cramped, but warm and comfortable.

  • 10/10 Simone ( Groep collega's) 

    van Doddington, lincoln , GB  op  9 juni 2008

    "Great stopping off point on our journey. Great bloke on the desk he did everything and was really helpful and friendly " (97051975)

    Charming friendly and helpful, great breakfast excellent location

    Rooms small but not uncomfortable

    5 van de 5 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Adrian ( Groep collega's) 

    van East kilbride , GB  op  3 september 2008

    "Good, comfortable room right in City Centre" (107286550)

    Clean bed and facilities,Owner spoke excellent English, TV with 4 British Channels

  • 9/10 Anonymous ( Volwassen paar) 

    op  29 juli 2008

    "The hotel suited our needs, which was for a centrally placed hotel with parking, so that we could make an overnight stop with easy access to the historic centre of Arras. We were able to walk everywhere from this hotel." (97685038)

    Excellent location. In the heart of historic Arras. Surrounded by restaurants and bars. Easy on-street parking. Friendly staff. Nice welcome drink and fruit. Good breakfast. Rather small room but understandable as in a historic building.

    Not a problem for us, but there is no lift.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Derek ( Groep collega's) 

    van Eastleigh , GB  op  23 juli 2008

    "Well worth staying in." (108084131)

    The hotel is very well situated on one of the main squares, and near several restaurants. Noise was not a problem - even the sound of the bells was bearable. The patron is extremely helpful, and the breakfast superb!

    The room and bathroom are a little on the small side, but perfectly adequate for a short stay.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Mrs ( Volwassen paar) 

    van Merseyside, , GB  op  24 april 2008

    "The Hotel was very clean and convenient and despite being on the busy square was extremely quiet. Although Arras is a large town staying in the Place des Heros felt like a small friendly village with a good choice of bars and restaurants. The shops are also off the square as is the Cathedral so everywhere of interest is in walking distance. Parking was not a problem either and we were grateful to Monsieur Caillet for telling us not to park on the square on Tuesday evening prior to the market being set up early on Wednesday morning. All in all a very enjoyable stay." (97076395)

    It was very conveniently situated and the room was cleaned daily. There were refreshments provided in the main reception area along with helpful booklets about local places of interest.

    The only downside was that there was no lift and our room was on the second floor.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  13 augustus 2008

    "Perfect location, excellent host, good breakfast." (107120860)

    Friendly owner, good English spoken, tea/coffee avaliable in reception.

    Twin room was small.

  • 7/10 Anonymous ( Volwassen paar) 

    op  10 augustus 2008

    "It was fine for one night" (108039398)

    the breakfast was excellent with masses of healthy choices and attentive service

    small claustrophobic bedroom

  • 10/10 Anonymous ( Volwassen paar) 

    op  7 augustus 2008

    "Loved it." (108001337)

    Excellent buffet table when we arrived - such a good idea. Breakfast was fantastic. Check-in very helpful. Room clean and a great location

    Air conditioning would be a welcome addition. Like many French hotels the room was quite small.

  • 9/10 Philip ( Volwassen paar) 

    van Norwich , GB  op  20 juli 2008

    "Positive, have booked a return visit." (108037627)

    Well located and well maintained hotel. Small and personal style. Friendly and knowledgeable staff. Room has a separate toilet and bathroom. Great shower with plenty of hot water and water pressure.

    Small but perfectly adequate room. Parking in the vicinity of the hotel can be difficult to locate.

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  10 juli 2008

    Accueil tr

    Pas grand chose, chambre un peu petite, et pas d'ascenseur (petit escalier

  • 9/10 Anonymous ( Volwassen paar) 

    op  14 mei 2008

    Excellent location, easy to find, room/hotel nice and clean with very helpful manager.

    Room a little on the small side

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Groep collega's) 

    op  30 juni 2008

    "Very good." (97211369)

    Very attentive staff.

    Room was a bit small.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  14 april 2008

    Convenient and pretty comfortable. Good breakfast and very helpful maitre d'

    Rooms are small

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Joan ( Familie met oudere kinderen) 

    van Cramlington , GB  op  12 maart 2008

    The hotel is in a prime position in Arras on the smallest of two cobbled squares.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 John ( Volwassen paar) 

    van Swanmore , GB  op  14 februari 2008

    A superb hotel - small with superb personal service

    Nothing to dislike about this wonderful hotel

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Chris ( Solo vakantieganger) 

    van Watford , GB  op  13 februari 2008

    "pleasant staff and very good location" (97610076)

    location

    no lift size of the room

  • 9/10 Robert ( Vriendengroep - volwassenen) 

    van Hampton, middlesex , GB  op  20 november 2007

    "The hotel is located in the main square of the town, and consequently everything is on hand." (97128031)

    Friendly welcome and efficient staff. Good location - in the middle of town.

    Nothing to dislike, but you have to be aware to keep an eye on parking the car.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  8 december 2007

    "We enjoyed our stay very much. The hotel was in a great central position overlooking the square. Parking was quite difficult, the underground park is the best one about a 5 min walkaway from the hotel.The bedroom was quite small. the bath was very small no good for a long soak." (97006878)

    The Hotel was very central. it was very clean, Good breakfast and freindly staff.

    The bedroom was quite small, also the bathroom, the bath was quite tiny. Parking the car could have been a problem.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  28 november 2007

    "This was excellent value for money in particular the location is superb for all the main sites of Arras, also as mentioned above the breakfast buffet is outstanding, the Maitre D was clearly very proud of this and was most attentive at breakfast!" (97366988)

    Great location overlooking a beautiful square, cosy and interesting room, superb spread for breakfast.

    Decor in the hotel was dated but not a big issue!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  8 december 2007

    "Owmer very friendly and helpful. Breakfast was v good." (97351135)

    Great view over the town square.

    No lift

  • 9/10 Paul ( Vriendengroep - volwassenen) 

    van Royston , GB  op  2 november 2007

    An excellent two star hotel with friendly and helpful staff. It is located right in the centre of town with easy parking and a host of bars and restaurants. The rooms are clean and of an adequate size with most looking out onto the square.

    The accomodation would not be suitable for people with a disability who found stairs difficult. This is not, as such, a dislike from my own point of view, more an observation.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Kevin ( Vriendengroep - volwassenen) 

    van Rush creek , AU  op  2 november 2007

    "This hotel proved a good base for exploring WW1 sites in the Arras/Albert area. The Tourist information office is 50m from the hotel and plenty of restaurants are in the same square or nearby, as is parking. The proprietor was friendly and helpful, spoke good English and served the best B&B breakfast we had on the trip. The room was small but quite acceptable for the price range." (97631049)

    Excellent location, clean and tidy.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Allan ( Volwassen paar) 

    van Whitstable , GB  op  23 november 2007

    Friendliness and cleanliness Central situation Very generous breakfast

    Car parking could be better

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  28 september 2007

    "though the room was a little on the small side it was clean and comfortable. the staff are very attentive and helpful. it is a great stop over and is a prefect location. if your arriving on a tuesday or friday evening you can park in the square, but will have to move as there is a market on a wednesday/saturday." (97026084)

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Jean ( Solo vakantieganger) 

    van Clitheroe , GB  op  14 oktober 2007

    "I didn't need to know any more than the information which was provided, it met the expectations created. Parking and eating out were easier than expected." (97573950)

    Location: in characterful town centre square. Affordable: for an unscheduled journey break. Breakfast offered a more extensive choice of quality food than I was expecting.

    Lack of style of bedrooms.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

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