Citôtel Roncevaux, Pau

25 Rue Louis Barthou, Pau, 64000 3

Het Citôtel Roncevaux was ooit een oud klooster, maar is tegenwoordig een charmant hotel met een eigen binnenplaats. Het ligt op slechts een steenworp afstand v... more

 

€ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 5/10 Anonymous ( Volwassen paar) 

    op  10 november 2009

    "We stayed for three nights and were very disappointed to find the hotel nothing at all like we expected from the hotel website. In fact we wondered if we were actually at the wrong hotel when we walked beyond reception and to our room. Guests need to be aware that there are two very different sides to this hotel - the rooms that have been upgraded are those used for the website photos. The other rooms are dark, bland & basic and offer a totally different experience. It was disappointing that considering we were one of only three people staying at the hotel during our stay, that we were given an old style room at the back of the hotel with a view of building rubble." (108677400)

    Very convenient location in heart of old town and easy to find. Free parking (albeit just 5 spaces). Friendly staff.

    Room was bland and very basic - not all the rooms are like those beautiful photos in the brochure. Only 10 rooms in the hotel have air conditioning - ours was not one of them. Corridors and main stairs very badly lit (even in middle of the day they are dark). View of building rubble and concrete wall from our room. No shower curtain meant however carefully we washed the bathroom was flooded. No public area in the hotel (the room that could have been used as a lounge area was emply of furniture). The hotel does not have a restaurant (only a breakfast room) instead offers a room service menu to guests enquiring at reception.

  • 10/10 Anonymous ( Volwassen paar) 

    op  28 oktober 2009

    "Excellent" (107877378)

    Staff very friendly and helpful.

  • 9/10 Catherine ( Volwassen paar) 

    van Romford , GB  op  22 juli 2009

    "Enjoyed the stay and would recommend this hotel. Represented good value for money." (107768729)

    Reception staff were very welcoming and helpful. Had good knowledge of local attractions and gave good directions. Rooms were clean and spacious with good bathroom.Nice and quiet,well signposted in the town and close to all amenities.Reserved parking.

    We stayed in another citotel hotel on our tour and the general standard of decor is a little tired and dull ( using lighter, brighter colours would help!).

  • 6/10 Richard ( Volwassen paar) 

    van Rugeley , GB  op  20 oktober 2008

    "On the whole, a pleasant enough place to stay. The hotel would certainly benefit from a little investment in the fixtures and fittings. Maybe then, the star rating, and the price, would be a little more justified." (107896409)

    Excellent position close to the town centre, with plenty of places to eat nearby. Friendly and helpful staff. Nice breakfast in a pleasant little restaurant area.

    The room itself had certainly seen better days. There were broken tiles around the bath and on the bathroom floor. The decor looked tired and dated. The down side to the town centre position is that the hotel is quite difficult to find.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Andrew george ( Man/man of vrouw/vrouw paar) 

    van Ontinyent, valencia , ES  op  7 april 2008

    "The location of this hotel is fantastic and is within easy walking distance of all you need. The staff we friendly and professional and had accommodated a change in the booking and a special request for birthday champagne. The overnight stay was great with breakfast served in the room as we had our dog with us. Overall a positive experience and would definitely go back to this hotel again." (97472522)

    The location and friendliness of the staff

    Not sufficient tea and coffee in the rooms for two people

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  1 juni 2008

    Clean, comfortable, large bath, English tv, very nice breakfast, sunny breakfast room, helpful staff, free private parking

    difficulty getting to the hotel - even with our GPS, we were defeated by Pau's series of one way streets and barricades. We had to park the car and find our way on foot to the hotel and ask for directions on how to get the car to the hotel and parking. Staff had a map and directions ready to help us with this.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Groep collega's) 

    op  26 oktober 2008

    staff, excellent english and very helpful, good location

    tired decor

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Yves ( Solo vakantieganger) 

    van Libreville , GA  op  7 april 2008

    "R.A.S Séjour très agréable." (97147877)

    cordialité, amabilité, disponibilité.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  7 januari 2008

    "La possibilité de garer le véhicule dans l'enceinte de l'hôtel - Un schéma d'accès à l'hôtel -" (97752873)

    Accueil très agréable - atmosphère de la chambre - disponibilité du personnel -

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  4 november 2007

    "very pleasant accommodation, staff very helpful and friendly, was perfect for our requirements" (97399851)

    position

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Nicolas ( Jong paar) 

    van Paris , FR  op  24 mei 2007

    L'hotel est merveilleusement bien situ

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Terry ( Solo zakenreiziger) 

    van Broad , GB  op  10 juli 2007

    "Amazingly friendly staff...even to the extent of providing full breakfast at 06.30 as I had to leave for the airport early. Public rooms fine, but bedroom dark ( even when lit) and airless." (97120964)

    Min bar availability.

    Generally dark with small window. A common feeling among UK hotel guests is that a tea/coffee making facility has become de rigeur in home based hotels: it would be nice to have this outside the UK. A few of my German & French colleagues have purchased mini kettle kits to accompany them in Europe

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  1 augustus 2007

    Very central to the city

    Rather small room

  • 8/10 Alan ( Volwassen paar) 

    van Upminster , United Kingdom;GB  op  13 juni 2007

    "We enjoyed it very much and as with most weekend breaks we were not in the room much, just required somewhere clean and comfortable to shower and rest. The hotel is a bit 'tired' but is competitively priced so you get what you pay for. Great location and friendly staff helped." (99828555)

    Location was excellent, staff friendly and helpful.

    The hotel is a bit 'tired', could do with a makeover.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  16 mei 2007

    "I changed my stay from two nights to one, prior to arrival. This was dealt with very efficiently." (99235065)

    Nice bathroom

    I did not receive the wake up call which I requested. Check out was slow, due to problems with the computer.

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  21 maart 2007

    "tr" (99866418)

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  4 mei 2007

    The staff were friendly and helpful

    The hotel seemed run down and the corridors were unlit with switches difficult to find

  • 8/10 Martin ( Ander) 

    van Wigan , United Kingdom;GB  op  10 februari 2007

    "Ther position of the hotel and the friendliness of the staff were excellent . The hotel is situated in the city centre ,close to all amenities yet in a quiet street. The check in process was very easy which was helped by the friendly staff. Although the room requires an update I would reccommend this hotel." (99291081)

    The friendliness of the staff

    Has charm but the bedroon needed updating

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Pauline ( Volwassen paar) 

    van Romford , United Kingdom;GB  op  18 februari 2007

    Central location, pleasant staff.

    condition of bathroom, door did not closes, no bath plug, condition of bath below standard room in need of modernisation, view of car park.

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  14 februari 2007

    "Like to have known the size and condition of the bathroom." (99849475)

    The staff are friendly and accomodating.

    The carpet is dirty. The bathroom has only a sliding door and the fan is not strong. The corridor was dark.

  • 8/10 Sally ( Volwassen paar) 

    van East grinstead , United Kingdom;GB  op  17 januari 2007

    "The staff were incredibly hospitably and we could not fault them for this. First class. The only unpleasantness was the bath was so small with a lost plug (which the staff ran around and found a replacement) and the mini bar,. No other faults with the hotel." (99384368)

    We like the four poster bed and the old french furniture

    The very small one man bath and shower - mini bar no key - no plug for the bath

  • 8/10 Robert ( Volwassen paar) 

    van Worcester park , United Kingdom;GB  op  13 januari 2007

    "We would like to have had a better idea of the rooms and their aspect. Ideally we would have preferred a room which had more daylight. Overall the staff was good. It was helpfull to have the accommodation priced withoutv breakfast as this ment we could eat in the town" (99277349)

    Staff were friendly and helpfull, the room was large with good facilities.

    It was a dark due to it adjoining a wall from the next building. The beds were a bit narrow(3 single beds). I think we could have changed rooms as it wasn't very full.

  • 9/10 Debbie ( Volwassen paar) 

    van Leighton buzzard , United Kingdom;GB  op  20 november 2006

    "I'd actually reviewed the hotel before the booking so was well prepared for how welcoming and accomodating the staff would be, however I do think that this masked the 'state'of the hotel. The reception obviously looks the part but once you start ascending the stairs you quickly become aware that the hotel is a lower 3*, it's threadbear, 70's lookings decor, and the rooms, albeit adequately furnished are, well.......cheap." (99763791)

    The staff - very helpful and very, very friendly - they couldn't do enough!

    Rooms a little shabby.

  • 7/10 Anonymous ( Volwassen paar) 

    op  3 november 2006

    "This hotel is well positioned for the city centre and has very helpful staff, in particular the receptionists. It was also very convenient that there was on-site carparking. We where a little disapointed with the hotel building, as the web site suggested that it was a much older and interesting place. We would certainly use this hotel again if we where visiting Pau city." (99796920)

    Close to city centre. Very helpful staff. Car parking.

    Not the period features that where expected

  • 8/10 Anonymous ( Jong paar) 

    op  3 september 2006

    "Un hotel chouette avec la grande qualit" (3305167566)

    parking gratuit hotel en plein centre ville accueil tr

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Lucie ( Volwassen paar) 

    van Lasseube , France;FR  op  22 augustus 2006

    "tr" (3305201647)

    accueil excellent - propret

    le seul hic : le bruit de la rue ....

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Jesús ( Familie met jonge kinderen) 

    van Zaragoza , Spain;ES  op  31 augustus 2006

    "Positiva, aunque el abandono esencial no le priva de encanto, si bien la primera impresi" (3305189545)

    Desayuno adecuado, muy buena atenci

    la moqueta estaba despegada y hac

  • 8/10 Karen ( Solo zakenreiziger) 

    van Toulouse , France;FR  op  3 juli 2006

    accueil, conseils pour restauration ext

    d

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  20 augustus 2006

    "Old building with quaint layout, but spacious and airy rooms." (3304781940)

    Well located. Large rooms and bathrooms. Good value.

  • 10/10 Carol ( Vriendengroep - volwassenen) 

    van Blackrock , Ireland;IE  op  18 augustus 2006

    "The room and breakfast were great considering the price. The staff at the hotel were second to none. Extremely friendly & helpful. I don't think I've ever before experienced such a pleasant staff in a hotel!" (3305170606)

    The Staff.

    Nothing.

  • 8/10 J l ( Volwassen paar) 

    van Oadby , UNITED KINGDOM;GB  op  5 augustus 2006

    "Pleased with the overall standard of the hotel, although the room was dark. As hotel wasn't busy, we could have been upgraded. Location was excellent, in walking distance of nicest areas of Pau and restaurant area. Not easy to park around hotel, and difficult to find during road alterations currently taking place." (3304941831)

    The hotel was very close to the castle area which was very pleasant, and in walking distance of very good restaurants. Room was clean and tidy. Service was good.

    Not much parking provided, and our room was very dark, facing a wall. There was not always much choice left at breakfast.

  • 9/10 William ( Volwassen paar) 

    van Bury , United Kingdom;GB  op  1 augustus 2006

    LOCATION

    VERY LIMITED BREAKFAST CHOICE

  • 10/10 John ( Volwassen paar) 

    van Portrush , United Kingdom;GB  op  11 juli 2006

    "As above." (3304609156)

    The hotel had its own parking. The rooms were very pleasant and in the old fashioned style. The receptionist was extremely helpful regarding food and places to eat. Clean, central and with airconditioning. Very good.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  29 mei 2007

    "Avant de r" (99078583)

    Proximit

    Infrastructure

    0 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Franco ( Solo vakantieganger) 

    van Vigone , Italy;IT  op  15 augustus 2006

    il parcheggio inadeguato alla struttura

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  18 april 2006

    "Es un hotel c" (3304396400)

    Una habitaci

    Plazas de aparcamiento limitadas

  • 7/10 Ashleigh ( Volwassen paar) 

    van Norwich , United Kingdom;GB  op  11 april 2006

    "I was happy with the hotel and booking service." (3304331940)

    It was central

    Iasked for a double and got a twin

  • 9/10 Anonymous ( Volwassen paar) 

    op  21 maart 2006

    "The stay met our needs perfectly." (3304229674)

    The comfort & convenience

    Do not serve fried or scrambled eggs at breakfast unless they can be made to look and taste appetising.

  • 8/10 Anonymous ( Volwassen paar) 

    op  9 februari 2006

    "Staff were very friendly, helpful and informative. We would use your chain again and may well do in the summer when we come back to France." (3304004947)

    Loved the curtains and decor was good.

    Shower curtain needed in bathroom. Door had a big split in so didnt look very nice. Air conditioning in bathroom didnt work. It seemed very dark as the window shutters were closed. Wouldnt really like to stay for over 2 nights at a time.

  • 10/10 Mark ( Vriendengroep - volwassenen) 

    van Widnes , United Kingdom;GB  op  7 februari 2006

    "staf where spot on and friendly" (3304201600)

    good rooms and showers

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