Village Hotel Cardiff, Cardiff

29 Pendwyallt Road, Coryton, Cardiff, CF14 7EF
3

Of u nu hier bent voor zaken of met uw familie voor een ontspannen uitstapje, het Village Hotel & Leisure Club biedt alles met betrekking tot werk, rust en recr... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Wesley j. ( Volwassen paar) 

    van Sevenoaks , GB  op  18 november 2008

    "Reasonable value for a reasonable standard." (107740914)

    Reasonable value for money and generally a decent standard of room and facilities.

    We hate the highly perfumed Lux soap and shower gel you now provide - it stinks! Also no biscuits or hot chocolate now provided in rooms, which is disappointing. TV is not very good.

  • 8/10 Michael ( Volwassen paar) 

    van Warrington, cheshire , GB  op  8 mei 2008

    "My overall view of the facilities at the Village Hotel Cardiff were good and the staff were very freindly and helpful. Your receptionist accomodated me and my wife with a table in the restaurant when we arrived back very late one evening. This was unexpected and we were very grateful to her and the restaurant staff for this. I understand that it is difficult to cater for all situations for very different people but I do think that a small refrigerator in each room would be very beneficial and useful to all your guests." (97242117)

    Clean Tidy with no gimmicks

    The room did not have a small refrigerator, it was a hot weekend and I am Diabetic with nowhere to store my insulin.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Conrad ( Jong paar) 

    van London , GB  op  11 november 2008

    "I will definetly stay at this hotel again" (107612740)

    Everthing was perfect for the amount we paid

  • 10/10 Catherine ( Groep collega's) 

    van Llanelli , GB  op  11 november 2008

    Very friendly staff - excellent leisure facilities. Spacious room with very comfortable bed. Would definately stay again.

  • 10/10 Kylie ( Jong paar) 

    van Caerphilly , GB  op  28 oktober 2008

    "excellent" (107416794)

    an overall enjoyable experience, cant wait to stay again.

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  14 oktober 2008

    "We enjoyed our stay and the staff were very good." (107289858)

    The breakfast was excellent, choice really good and we didn't have to wait for tea. coffee etc which we have experienced in other hotels we stay in.

    We were not charged the right price we were quoted when booking. Ourselves and son, daughter-in-law and two children were staying in two rooms and we were charged

  • 8/10 Anonymous ( Jong paar) 

    op  12 september 2008

    Clean, welcoming.

    Noisy at night - hoovering above at 2am on one occasion.

  • 8/10 Mal ( Volwassen paar) 

    van Southampton , GB  op  2 september 2008

    "Favourable" (107198370)

    Convenient location Cost facilities Breakfast good Cleanliness

    Room a little tired Didn't appear to be air conn

  • 3/10 Justine ( Familie met oudere kinderen) 

    van Talybont , GB  op  27 augustus 2008

    "Not happy !" (107109804)

    Nice pool & convenient to Asda 24hr store

    Given wrong information of pool times, towells were makeup stained & only half a bottle of bubble bath left. Put in a room above a wedding disco party loud music playing until midnight our 1 & 3 year old unable to sleep.

  • 8/10 Anonymous ( Jong paar) 

    op  26 augustus 2008

    the checkout experience was appauling. it took 45 minutes stood in a queue to get checked out. this was attributed to a 'broken server'. I severely question that this incident was isolated and therefore wonder why the management feel it is acceptable for guests to wait this long? i have stayed in many hotels around the world and never have i experienced such poor service.

  • 5/10 C ( Jong paar) 

    van Bargoit , GB  op  24 juli 2008

    "very disappointed" (107101815)

    Room service was fine

    wrong amount taken from debit card, was not told i would need to show debit card on arrival as booked in advance, was not booked in for treatment, also booked in advance

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  7 juli 2008

    Charged me the incorrect amount, have phoned 3 times so far and emailed as requested but have had no response yet.

  • 8/10 Anonymous ( Groep collega's) 

    op  5 juli 2008

    friendly helpful staff, good sized room, only a short overnight stop so didnt get to try leisure facilities. Reverend James beer on draught!!!!!!!!!

    floors really creaky in room and corridors

  • 8/10 Anonymous ( Volwassen paar) 

    op  18 juni 2008

    "Considering the sad circumstances of the visit it was avery pleasant stay." (99998244)

    Very friendly atmosphere. Very good choice on menu. Excellent breakfast.

    Staff had to be prompted to complete laying out what had been paid for at te reception following a funeral.

  • 8/10 Ian ( Solo zakenreiziger) 

    van Milton keynes , GB  op  12 mei 2008

    Great Facilities, Friendly staff

  • 8/10 Andrew ( Solo zakenreiziger) 

    van Newbury , GB  op  5 mei 2008

    "A reasonable hotel with all the amenities now that the building work is complete." (97782216)

    A Modern Hotel that was easy to get to without going into Cardiff with its attendant traffic problems

    Parking is difficult with a unusual car park layout

  • 4/10 Nicola ( Jong paar) 

    van Hampton , GB  op  23 april 2008

    "Food terrible and very overpriced. Wine equally so. Building works going on while we were staying there which no-one thought to tell us about. Banging until 10pm on the Friday night. Room very noisy, we could hear everything going on in the adjacent rooms." (97693404)

    Clean.

    Uncomfortable bed. Bathroom light broken. TV not tuned in.

  • 9/10 Anonymous ( Jong paar) 

    op  22 april 2008

    "we enjoyed our stay here, it was nice having a bar and restaurant built in to the hotel. the pool, sauna, steam room and gym are excellant." (97366835)

    The room was a good size, with a t.v/radio, kettle and other v useful extra bits. The bed was comfortable, but squeaky.

    the hair dryer in the drawer wasnt powerful enough to dry my long hair, and the view was of a flat roof. I could hear the people in adjacent room talking.

  • 10/10 Anonymous ( Volwassen paar) 

    op  8 april 2008

    "Excellent hotel - booked on website but when confirming with the hotekl they had no details of the booking however called your help line and the person went out of their way to sort out including calling me back to let me know that they needed a little longer to sort and then calling back to confirm that it was all done. Once at the hotel everything ran smoothly staff were very helpful" (97417390)

  • 10/10 Christopher ( Vriendengroep - volwassenen) 

    van Swindon , GB  op  4 april 2008

    "Very comfortable, clean and bright hotel, with very helpful staff. Ideal location just of junction 32 of the M4 but nevertheless very quiet" (97687923)

    Comfortable beds, warm surroundings and relxed atmosphere

  • 10/10 Susan ( Volwassen paar) 

    van Carmarthen , GB  op  25 maart 2008

    "delighted to find that we were still able to use the leisure facilities on the day we booked out of the room -an added and much welcome bonus -didnt know at time of booking so was a real treat to be able to unwind after a day in the city before drive home" (97038178)

    lovely relaxing friendly atmosphere..good vibe about the hotel.really enjoyed using the gym and the sauna and steam room..brilliant stress busting place to stay and only a bus ride into town !!cant wait to come back again...also the breakfast was delicious

    just the room walls were a little thin..could hear phone conversations and the TV

  • 7/10 Jane ( Volwassen paar) 

    van Plymouth , GB  op  12 maart 2008

    "If we had known that there would be an extremely loud disco under our room we would not have stayed here as a good nights sleep was essential & we had requested a quiet room specifically. Otherwise I could not fault it,staff were excellent & very apologetic, breakfast good and when we complained we were given a discount, sadly this did not make up for loss of sleep" (97492131)

    clean,comfortable, staff very helpful

    the noise from function room

  • 7/10 Anonymous ( Volwassen paar) 

    op  28 februari 2008

    The company.

    The shower was dissapointing, there was very little water pressure.

  • 10/10 Fiona ( Vriendengroep - volwassenen) 

    van Anglesey , GB  op  27 februari 2008

    Clean and bright with very good staff. food was excellent

    N/A

  • 8/10 Andrew ( Solo zakenreiziger) 

    van Newbury , GB  op  8 februari 2008

    A modern layout with plenty of space for work in the evening

  • 9/10 Anonymous ( Jong paar) 

    op  22 januari 2008

    Excellent leisure facilities.

    Shower in bedroom was cold.

  • 8/10 Anonymous ( Volwassen paar) 

    op  16 januari 2008

    "Felt a little unsure regarding the entrance/exit of car park and the booms that were used. No indication of how to get them to allow entrance and exit. I would have liked to have been able to enter the hotel without having to run the gambit of the smokers standing there passing comments and littering the stairs with their butts. generally, I had a very positive experience with regard to the appointment of the hotels amenities and the staff's attitude." (97025427)

    clean and well set out

    might have been nice to have a liitle more room

  • 9/10 Christopher guy ( Familie met oudere kinderen) 

    van Surrey , GB  op  28 december 2007

    Comfortable beds . Great leisure facilities. My room was very quiet after changing from main road side where I was firdt put.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  28 november 2007

    Eating/drinking facilities

  • 5/10 Anonymous ( Volwassen paar) 

    op  30 oktober 2007

    "If we had known there was going to be a wedding party we would not have stayed here. The noise break-out was intrusive, the smoking groups outside the front entrance unpleasant, and the breakfast staff who served us had not been trained to do the job. The whole breakfast experience was pretty chaotic due to the number of people packed into the breakfast room." (97249635)

    convenient to motorway

    Noisy due to party downstairs and neighbouring room occupants. Breakfast was generally good but spoilt by inexperienced staff e.g walked us all around breakfast room until he located table, cleared it and re-laid it for us but failed to wipe it clean first, brought tea & coffee but no cups.

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  12 oktober 2007

    "Good location, comprehensive facilities, helpful staff. The food at breakfast could have been a bit better for me as a vegetarian, eg all the yogurts were not vegetarian as they contained gelatine or omega 3 from fish." (97017403)

    Clean and functional

    Noise from music on Sunday evening (although this stopped at 10:30pm so not a major issue)

  • 6/10 Gilbert ( Groep collega's) 

    van Perpignan , FR  op  9 oktober 2007

    "il est regrettable que dans un hotel de ce type la reception ne parle pas un mot de francais et qui + est vous fait comprendre que vous n'avez qu'a parler anglais.sympa pour le client.hotel recommande pour son calme et son charme" (97211529)

  • 8/10 Terry ( Volwassen paar) 

    van Atherstone , GB  op  9 oktober 2007

    Perfectly adequate

  • 8/10 Anonymous ( Groep collega's) 

    op  2 oktober 2007

    "Bar staff were not very attentive and where more interested in continuing their own conversations whilst serving. Had to wait 2 hours for main course and when we enquired we were told that our starters were on there way, yet we had eaten them over an hour before. Quality of the bar food is of a low standard." (97959894)

    Modern

    shower was not very powerful and the complementary shower gel is a poor quailty.

  • 10/10 Karen ( Familie met oudere kinderen) 

    van Loughton , GB  op  25 september 2007

    "Excellent leisure facilities, very friendly helpful staff, great atmosphere for all age groups during the evening. Plentiful, good quality breakfast." (97008553)

    Excellent facilities

    N/A

  • 10/10 Anonymous ( Volwassen paar) 

    op  18 juli 2007

    Value for money

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  11 juli 2007

    Clean, comfortable and friendly

  • 10/10 Rebecca ( Jong paar) 

    van Narberth , GB  op  30 juni 2007

    "Excellent facilities, staff were very helpful, no extra charge for room service. The food was also superb.Easy access to Cardiff via bus stop directly outside hotel." (99596280)

    Lovely relaxed atmosphere.

    If I was going to be super critical it would be that the bed although queen size had a zip up the middle to join 2 mattresses into 1, not a huge problem by any means but it was there!

  • 8/10 Kenneth ( Volwassen paar) 

    van Swansea , GB  op  27 juni 2007

    Clean and good rooms at an affordable price

    Nothing

  • 10/10 Steven ( Solo zakenreiziger) 

    van Northwich , GB  op  26 juni 2007

    Modern and clean with great facilities

  • 10/10 Thomas ( Familie met oudere kinderen) 

    van Port glasgow , GB  op  22 juni 2007

    overall a good hotel , good leisure facilities , reasonable bar prices and there was a big asda next door

    wobbly beds

  • 10/10 Peter ( Volwassen paar) 

    van Uckfield , United Kingdom  op  21 juni 2007

    Everything but the bed was particularly comfortable. Also lovely view.

  • 8/10 Beverley ( Jong paar) 

    van Tonyrefail , GB  op  12 juni 2007

    "Friendly staff, nice relaxed bar, clean modern rooms." (99601714)

    it is a very convenient hotel, close to the motorway with plenty of parking. it's within easy reach of the city centre either by taxi, bus or train, all of which are just around the corner.

  • 9/10 Sue ( Volwassen paar) 

    van Sheffield , GB  op  11 juni 2007

    "Excellent location, close to the M4 but without the noise. Easy access to city centre. Excellent leisure facilities. Pleasant recreational areas - bars, restaurant and lounge." (99571569)

    Clean and comfortable accomodation.

  • 7/10 Adrian ( Solo zakenreiziger) 

    van Flintshire, north wales , GB  op  9 juni 2007

    "accommodation was good, but the staff in the dining room (evening) were not particulary attentive, food average, dining room floor on first morning was dirty from the night before. breakfast was not hot enough, due to plates being cold." (99124350)

    comfortable and clean

    lack of ventilation i.e. no air conditioning, despite numerous requests staff unable to turn off heated towel rail in bathroom.

  • 7/10 Anonymous ( Jong paar) 

    op  5 juni 2007

    "I didn't expect there to be a disco playing loud music until 1am on a Thursday night, I would have liked to have know there would be a noisy function on that date (31st May) when I booked. Staggered breakfast times would be a good idea, ie guests are allocated a time when they book in so as to avoid the crowding. Excellent leisure facilities and good that children were restricted to use of the pool." (99210832)

    Good size room, spacious hotel, excellent pool facilities, good buffet breakfast.

    Room wasn't spotless on arrival, breakfast very crowded, disco kept us awake until 1am.

  • 8/10 Paul ( Solo zakenreiziger) 

    van Burnham on sea , GB  op  5 juni 2007

    "Great facilities and very reasonable prices" (99364687)

    Conveniently located

    No reminder of exit code

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  2 juni 2007

    "really good noght, staff really helpful with us considering we had a young baby." (99550250)

    modern facilities, clean, helpful satff and the pool

  • 8/10 Anonymous ( Ander) 

    op  30 mei 2007

    The swimming pool was lovely and the staff were pleasent

    It was a bit too far from Cardiff city centre

  • 8/10 Lynne ( Volwassen paar) 

    van Lords wood , UNITED KINGDOM;GB  op  23 mei 2007

    "We booked online and were not informed of the extra facilities that were going to be available to us, i.e swimming pool. Prior to our stay, perhaps you could have sent a brochure to us outlining the extras that would be available." (99184299)

    Cleanliness. Everything we could have needed was in the room. It was spacious and very light. We could not find fault with the accommodation.

    Before departing, we stripped the bed for the cleaners and discovered the mattress cover was stained.

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