South Marston Hotel & Leisure Club (Formerly The Nightingale Hotel), Swindon

Old Vicarage Lane, South Marston, Swindon, SN3 4SH 3

Dit hotel is ideaal gelegen in het dorp South Marston, op slechts een klein eindje rijden van de M4 en Swindon, en wordt omgeven door prachtige natuur.
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£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 5/10 ( Solo zakenreiziger) 

    van Wolverhampton , GB  op  13 december 2009

    "ok but disapointing" (108496374)

    car parking good food quality good

    room dirty -dusty cups in room dirtynot washed properly one glass for two people coaster under water glass, looked like they were from previous guest stay shower area had mould and limescale build up on tiles...............

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  15 oktober 2009

    - quality of the room - convenience of car parking - good location

    - noisy room [can hear the next door neighbour clearly] - endless fan extractor operation in bathroom - refurbishment in the building - swimming pool busy till closure / not inviting to hotel guests as opposed to members of the leisure club - less than optimum telephone communications via hotel switchboard

  • 6/10 Anonymous ( Volwassen paar) 

    op  25 augustus 2009

    "Moderate, probably would not have booked if known of refurbishment going on" (107388660)

    Room was very nice, spacious and well equiped and staff were very friendly and efficient

    Hotel under major renovation, reception are bare, main doors locked, initial impression was not good,however we had no fault with the service and rooms

  • 10/10 Bob ( Volwassen paar) 

    van Solihull , GB  op  21 augustus 2009

    "excellent, will definitely return" (108388779)

    very friendly staff, clean rooms, excellent food

    hotel was being refurbished so in some disarray but have to say they minimised disruption brilliantly.

  • 8/10 Frank ( Ander) 

    van Manchester , GB  op  22 juli 2009

    "We would definitely stay again. We couldn't understand why more people were not staying there, considering the rest of the area was sold out due to the air show being on at Fairford." (107416301)

    The facility as a whole was very good. More than adequate parking. Those who used the leisure facility were very impressed. Food was first class and the deal was excellent value for money.

    The complex is a little tired and generally in need of updating. There are signs up saying they are about to start a £1m refit, but we were told that these signs have been up since 2006. There were too few staff in the restaurant.

  • 7/10 Anonymous ( Groep collega's) 

    op  13 mei 2009

    "For the money a good experience" (107582529)

    Restaurant very good value, staff very pleasant. Lovely clean white bedding and towels.

    Room and bathroom decor seemed a bit tired but overall adequate and good value for money.

  • 8/10 Anonymous ( Groep collega's) 

    op  12 april 2009

    "The rooms were good for an over night stay, but longer than 2 nights would be stretching the facilities as out in the countryside" (107699154)

    friendly staff good sized rooms good breakfast selection showers were very hot

    General air of refurbishment needed in communial area's the smell in the accomodation block corridors were reminincent of school buildings

  • 6/10 Anonymous ( Groep collega's) 

    op  24 maart 2009

    "Ok " (107983278)

    Hotel was clean and staff were polite. Area lovely nice area to stay when visiting swindon.

    bed was tiny and was not a double. Shared with a friend and I ended up on the floor as the bed couldnt accommadate two. Also at breakfast which was served till 10.00 staff did start to put things away at 9.45.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  26 februari 2009

    "I frequently visit Chippenham and choose this hotel because of the gym facilities and the price. " (107362446)

    Gym facilities are excellent, as is the restaurant and its staff. Drinks facilities in the room are good.

    Rooms that have internal doors joining more than one room to the next, do not dampen the noise sufficiently from the adjoining room. From the few times I have stayed the checkout process has been very slow and the the staff appear to be inadequately trained. Issuing receipts takes too long.

  • 7/10 Anonymous ( Volwassen paar) 

    op  9 december 2008

    "Adequate, location good and quiet " (107843637)

    loved the swimming pool. Excellant gym facilities included in price. Clean, good size room

    bed too short and uncomfortable, very creaky! Shower curtain a bit mouldy at bottom. Cooked breakfast expensive.

  • 6/10 Anonymous ( Jong paar) 

    op  7 december 2008

    Various lights not working in corridor, difficult to find from main road, Card system would not work even though my card had been working all weekend so had to pay cash.

  • 8/10 Frances ( Volwassen paar) 

    van Vale of glamorgan , GB  op  2 december 2008

    Room comfortable and clean

    Hotel needs updating

  • 7/10 Jonathon ( Solo zakenreiziger) 

    van Connah's quay , GB  op  27 oktober 2008

    "It was fine I was only there for one night but had a good evening." (107571792)

    Very Clean and good Staff

    Room was a little small

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  6 september 2008

    "Noisy room, hard beds, very little sleep." (107299481)

    Good location, when I did complain staff where helpful

    Noise in walls around room - said to be pipes from bathroom extractors. They moved me for the night but they 'already' knew about the problem so why not get the issue sorted.

  • 4/10 Tim ( Solo zakenreiziger) 

    van Denbigh , GB  op  25 juli 2008

    "Overall I did not feel that my requirements were translate well from booking via the website to what I actually received upon arrival at the hotel." (107102219)

    Good food Friendly and helpful staff Excellent leisure facilities

    Room booking detail was incorrect - booked 2 nights, the hotel only had me down as 1 night. Booked a superior room, yet found that the room quality was very basic and overlooked a wall, not superior quality! Booking advised me that my price was inclusive of B&B, but the hotel denied this and charged me seperately for breakfast.

  • 4/10 Lyn ( Groep collega's) 

    van Saunderton , GB  op  25 juli 2008

    "The hotel smelt bad, was somewhat grubby and was of a generally poor quality. Not a place I will recommend, especially given the price compared to other local hotels." (108077231)

    The staff were all friendly and efficient.

    The corridors of the hotel all smelled damp and musty. The bed was dreadfully uncomfortable. The shower pressure was so low one had to run around to get wet!

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  21 juli 2008

    "Only stay as close to required location and has gym - if alternative was available would use. " (108064965)

    Reasonable VFM, location

    No record of previous booking dtails held. Quality of food not good and service levels below average.

  • 9/10 Anonymous ( Jong paar) 

    op  25 juni 2008

    "Both of us liked it nd will hapily come back." (97204979)

    Clean airy room, easy parking, use of the liesure facilities if required

    Not bad, but a litte disappointing- No dinning facility on Sunday, in the bar but wud have liked to have dinner!

  • 9/10 Dafinela ( Volwassen paar) 

    van London , GB  op  28 mei 2008

    "Everything is perfect." (97322321)

    Nice and clean.Very friendly staf.Excelent food.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Christine ( Groep collega's) 

    van Tidworth , GB  op  17 juni 2008

    "Hotel could have been very good, but very disappointing when read along side there internet advertisement" (97952568)

    food was very good

    Were not notified at booking in there was a wedding the next day and a party which meant the resturant wasnt available. The hotel smelt of blocked drains, room nosey, and bed very uncomfortable

  • 9/10 Anonymous ( Volwassen paar) 

    op  30 april 2008

    quiet, clean and comfortable, helpful staff

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  14 februari 2008

    "Comfy clean room and friendly staff. The restaurant was over priced." (97526085)

    Comfy clean room and friendly staff

    The food in the restaurant was dissapointing considering the price paid - quality and quantity.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Shaun ( Jong paar) 

    van Swindon , GB  op  16 juni 2008

    "I would like to raise a complaint about my stay at your hotel on Friday night. As you can see on my booking notice below I booked a superior double room, the room we were given was by no means a superior room, when asking at reception in the morning what type of room we were given I was advised it was a standard room but it was one of your new ones. I didn't book one of your new rooms. The second part of my complaint is that when booking a double room for two adults I would expect to have two sets of towels in the room. I was second in the shower and getting out found tat I had no choice but to use the same towel as the person in first. When raising this at reception I was asked why I didn't come to reception, well because I had no clothes on and was wet, I was then told that the second set of towels were in the drawer! Why? How many people would look in the drawer? None. As part of my job I stay at numerous hotels on a weekly basis, If I book a double room with single occupancy the extra towels are removed from the bathroom and placed on the shelves next to the wardrobe, just incase they are needed. You have these very same shelves so why are they put into a drawer with no notice to say so?? As this was a double room with multiple occupancy I wouldn't expect to have to search for what should be provided. Please can you arrange to refund my card for the miss-sale of the room, and please for the sake of future customers arrange to have the towels placed on the shelves outside the bathroom and not in the drawer, if you are staying for one or two nights you do not use the drawers anyway unless you are looking for the bible." (97629428)

    Room was clean

    Have logged a complaint! Room not the level of room booked Only one set of towels

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Cyril ( Jong paar) 

    van Swindon , GB  op  17 januari 2008

    "Hotel appeared near empty yet someone was painting the skirting boards directly outside the room allocated and the fumes were pretty bad!!! Other than that the hotel facilities and staff were great and the food was fantastic...Will be even better when they finish the decorating!!" (97911465)

    The room was booked as a birthday gift for my brother Location, facilities and staff were very good. Food was excellent.

    The room had a very strong smell of paint fumes due to maintenance work being carried out directly outside the room. This left my sister in law feeling unwell the next day.Bit dissapointed as I was told that the hotel seemed fairly empty.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  16 januari 2008

    Hotel was excellent value for money, food was nice, and leisure club was well kept. Ample Parking. Staff were friendly and helpful.

    Room needed a little bit of attention, but not enough to affect my stay. Corridors were in process of being decorated so this may be being addressed.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Susan ( Solo zakenreiziger) 

    van Newcastle upon tyne , GB  op  12 januari 2008

    "I enjoyed my stay. The staff were friendly and helpful, and the food delicious. I will be in the area a few more time over the coming months and will definitely book again." (97749605)

    The hotel was close to my place of work and was good value for money

    It wasn't a dislike as such - rather a disappointment that i could not listen to the radio as none was available in the room or via the TV

  • 7/10 Anonymous ( Volwassen paar) 

    op  3 januari 2008

    comfy bed

  • 7/10 Mark ( Jong paar) 

    van Honiton , GB  op  28 november 2007

    "we would recomend the bar and restaraunt as very nice food and drink all staff were very helpfull but hotel needs updateing and sound profing" (97072974)

    the bar and restaraunt was very nice and staff very hepfull

    the room needed updating as wall paper hanging off walls and we had a joining room witch felt like the next room was in with us and there was children next door shouting at 7:30 in the morning so no lie in

  • 8/10 Anonymous ( Groep collega's) 

    op  7 november 2007

    "Really enjoyed it and would stay again. (If the price is not rocketing)" (97160448)

    Pool, Gym, Good food reasonable priced. Not as overpriced as MANY other Hotels. Something not that often in the UK Hotel market good value for your money

    Sinkholes etc. should be cleaned better.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  6 november 2007

    quiet and confortable

    cleanliness of the windows and boards

  • 8/10 Mary ( Solo zakenreiziger) 

    van Wishaw , GB  op  4 november 2007

    "A pleasant stay." (97618180)

    Use of leisure club and Heaven Scent. Flat screen TV

    Bed rather hard! Breakfast bar had a few items missing(tea snd butter first day, tea spoons second day)

  • 10/10 Karen ( Vriendengroep - volwassenen) 

    van Weston super mare , GB  op  17 oktober 2007

    "I would recommend The Nightingale Hotel and Leisure Club. It was easy to find, the staff were friendly and it was very clean." (97972032)

    All of it

    No dislikes

  • 7/10 Geoff ( Groep collega's) 

    van Maidstone , GB  op  1 oktober 2007

    "Food was well over priced and our bar bill included an extra beer and desert which we did not order I would rate it as 5/10" (97500455)

    the rooms were well presented

    The TV was broken in our room. When I requested a new TV it was dealt with within an hour which i would consider to be acceptable. However the broken tv was not taken away. It seemed the solution was to just put a new tv next to the old one and that would be good enough

  • 8/10 Rod ( Solo zakenreiziger) 

    van Loughborough , GB  op  15 juli 2007

    A nice quiet countryside location, helpful staff and good quality reasonably priced food.

    Nothing

  • 9/10 Stephen ( Groep collega's) 

    van Leominster , GB  op  9 juli 2007

    "Very good location with pleasant surroundings and well presented staff and facilities." (99803346)

    very pleasant staff made the stay very pleasant.

    The room was possibly a smoking room before the recent changes in the law, and had a distinct nicotine/tobacco smell.

  • 6/10 Mike ( Solo zakenreiziger) 

    van Merthyr tydfil , GB  op  30 juni 2007

    "That Building works were being carried out?" (99728486)

    Good facilities

    My stay at the hotel was disapointing due to your refurbishment work. I am also in the industry of Hotel refurbishment and by no means should the customer walk through a building site to get to the room (Room 31) I struggled passed electrical/building materials, wheelbarrows, furniture that was blocking the corridors, the rooms smelt of dust from the works etc. This wing of the Hotel should have been completely blocked off. If my company let that room to public, i would not be in business for long. However, I would stay at the Hotel again if and when in the area knowing all works were completed.

  • 6/10 Dawn ( Jong paar) 

    van Aldershot , GB  op  25 juni 2007

    The huge bed! and poerful shower and the little fridge in room

    The tatty decoration (wallpaper peeling off walls etc) and the old/tired nathroom

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  13 juni 2007

    Breakfast in room 5am in the morning. Restaurant and gym/leisure club facilities.

    Ground floor stay, I like to sleep with the window open but didn't like to do that as the room is on the ground floor. The restaurant/bar area was very warm.

  • 6/10 Ronald ( Familie met oudere kinderen) 

    van Rickenbach b. wil , Switzerland;CH  op  9 juni 2007

    "+ Freizeit und Sportangebot + Lage - Preise f" (99353064)

  • 7/10 Wayne ( Solo zakenreiziger) 

    van Old woking , GB  op  29 mei 2007

    "Really nice time" (99136703)

    Large Rooms

    Getting a bit tired , but in the process of decorating

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