Ramada Encore York, York

Micklegate, York, YO1 6JG 3

Ramada Encore York biedt de perfecte combinatie van geweldige accommodatie, waar voor uw geld en de ideale locatie. Het hotel is ideaal gelegen binnen de oude s... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  3 november 2009

    "Would use the hotel again as it was value for money and a good location" (108915060)

    clean bathroom, nice decor, friendly staff, good location

    no car parking facilities.Sofa bed NOT made up.Bed linnen just left. Noisy room. Not very nice atmosphere in the bar area( too open and bright)

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  15 oktober 2009

    "Hotel is like an Ibis only more cramped. Adequate for 1 night. Avoid rooms at the front - very noisy" (108521139)

    Friendly and helpful staff. Good coffee at breakfast

    Bed was very hard

  • 6/10 Simon ( Solo zakenreiziger) 

    van Northampton , GB  op  15 oktober 2009

    "Reasonable quality, but nowhere near as good as other budget brands these days." (108846301)

    Friendly staff

    Poor (or non-existent) maintenance programme means that the overall standard of cleanliness is not good and will probably fall further. Heard that no hot water (for tea/coffee) was available later in the morning in the bar/dining facility! Another of those 'style over substance' design of hotels - tiny glass washbasins in bathrooms, with shower spray taps, so even with the smallest amount of pressure the water goes everywhere!

  • 4/10 Anonymous ( Volwassen paar) 

    op  23 september 2009

    " very average" (108511432)

    had to ask for toilet rolls no tissue in bathroom bathroom poorley serviced street noise very bad at night

  • 7/10 Martin ( Ander) 

    van Berkeley , GB  op  18 september 2009

    "The hotel was fit for purpose" (108890975)

    Room was clean and spacious. Hotel staff were very helpful.

    My room was very noisy because it was on a main roadand without any sound proofing. The price did not reflect the quality of the hotel-I would stay at a travel inn / premier lodge next time if available.

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  22 augustus 2009

    "Good hotel, great location, excellent breakfast." (108379983)

    Excellent location, good size clean modern room, execellent breakfast.

    Requested early check-in but didn't get, receptionist a bit frosty.

  • 5/10 Anonymous ( Volwassen paar) 

    op  30 juni 2009

    good and helpful staff

    extremely noisy, minimal services por the price paid

  • 9/10 Joanne ( Groep collega's) 

    van Crook , GB  op  9 juni 2009

    "Overall perfect for a one night stay,plus they took a booking for a hen night party which some other hotels would not, corner family room was huge which was a big bonus for a city centre hotel." (107678017)

    Location of hotel was great, staff were very helpful and polite, breakfast was good, rooms were spacious and modern, check out time was excellent 12.00 (gave us chance for an extra hours sleep!!)

  • 8/10 Anonymous ( Groep collega's) 

    op  5 april 2009

    "Very good. Staff were helpful and accomodating. The location was fantastic as near to the station and shops. Rooms were very clean and the breakfast was good. Did feel that it was slighlty more expensive that Premier but the location was spot on. " (107492637)

    Location and cleanliness

    Air con unit wouldn't turn off so we had a disturbed night and also the t.v control unit didn't work.

  • 5/10 Anonymous ( Jong paar) 

    op  17 maart 2009

    While the hotel was passable, the quality was what I would have expected from a travelodge or similar, not a £110-per-night hotel

  • 9/10 Anonymous ( Volwassen paar) 

    op  9 maart 2009

    "Great location, added benefit of a carpark and quiet!" (107447534)

    Staff attentive and business like. Food quality good. Cleanliness of bathroom good.

    Instructions and guide not prominent in room, floor rather noisy (laminate wood effect), air conditioning/heater not functioning reliably.

  • 7/10 Jason ( Groep collega's) 

    van London , GB  op  3 maart 2009

    Friendly staff, clean rooms, accessible

    The wooden floors so u can hear every footstep, iron wasn't great to use

  • 8/10 Anonymous ( Volwassen paar) 

    op  2 maart 2009

    "Overall good value for money. " (107378979)

    The staff were very friendly and welcoming. The room was adequate and clean.

    Room service would have been good!

  • 8/10 Thomas ( Jong paar) 

    van Burton on trent , GB  op  28 februari 2009

    Nice room, cleanliness and comfort a bonus.

    Upgrade to hot breakfast overpriced. Selection not great and quality of food quite poor. Also I don't understand why I had to confirm the booking online and go through the payment process, only to have to pay again with my card upon entering the hotel? Rest assured I shall be checking my bank account to make sure the money hasn't gone out twice as this is highly unusual and pointless.

  • 6/10 Susan ( Familie met oudere kinderen) 

    van Carlton , GB  op  24 februari 2009

    "It was ok. A little disappointed on arrival due to the check in process, also the room was quite small, however we weren't disturbed by the hen parties staying in the hotel and we all had a fantastic breakfast." (107742675)

    Good variety of breakfast options, all lovely quality.

    On check in reception weren't aware that we had children staying with us, although when I booked this was stipulated.

  • 2/10 Matthew ( Jong paar) 

    van Manchester , GB  op  19 februari 2009

    "poor service" (107766424)

    Was only room available for Feb 14th, close to the city centre

    Didn't realise that twin room was booked at the time, also didn't realise that beds couldn't be pushed together as they were fixed into the floor. When I asked staff for any help/assistance to sort out the problem they just smirked. The room was really cold but the heater wouldn't work from the unit in the room, I had to ring reception to turn it on, in which I got a reply as if I was inconveniance them with my request for a warm room in winter. The TV remote didn't work properly either. I had to ring the reception at 2am to have the heating turned off as the room was boiling hot and then ring again to turn it back on at 8am as the room was too cold again...

  • 10/10 Gillian ( Volwassen paar) 

    van Clitheroe , GB  op  16 februari 2009

    "It is so easy to go on the continent for a weekend break and forget what jewels there are in England. York is tremendous - the minster, the shambles, the river, etc. The hotel was an excellent base." (107750547)

    Clean, functional, reasonable price, good location for walking into York.

    Lack of Car Park. Car park 5 mins away - £10 for a day.

  • 7/10 Anonymous ( Groep collega's) 

    op  3 februari 2009

    "Happily, a naff remote was not going to stop me from enjoying my stay. It was a minor irritant for just a one night stay. Comfortable stay, good breakfast, friendly staff. " (107434581)

    My request for a quiet room (away from the noise at front of the hotel that can be heard on a busy saturday night) was met without any hassle.

    TV remote - it would be a good idea for housekeeping to check batteries work and that the batteries stay in the remote!

  • 4/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  24 januari 2009

    "awful" (107411978)

    rude inflexible staff who gave us a cold if efficient welcome

  • 8/10 Norman ( Volwassen paar) 

    van Derby , GB  op  15 januari 2009

    "Just what we needed, a good convenient hotel at a good price." (107914908)

    Easy walk from railway station.convenient for city shops etc. Staff excellent.

    Position of kettle right underneath the television is an accident waiting to happen.Reported it but not sure if any action will be taken. Be careful.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  30 december 2008

    "Overall Good within an excellent location of the city." (107536841)

    Neat and tidy compact rooms with required facilities

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  4 december 2008

    no car parking

  • 8/10 Anne ( Familie met jonge kinderen) 

    van Perth , GB  op  3 december 2008

    "Good overall" (107178874)

    Clean friendly hotel. broken hairdryer was fixed promptly. excellent foodand service

    room was very bare - no bedcovers and no chair in room - other rooms had these no carpets in room - yong children in next room - very noisy and upstairs guest was walking about in noisy shoes !!!

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  1 december 2008

    Good location, plenty of places to eat at night close by.

  • 10/10 Anonymous ( Groep collega's) 

    op  1 december 2008

    "The group all stated that the hotel couldn't be faulted. Thank you for making our visit to the St Nicholas Fair a good one." (107189512)

    very friendly staff helped make this an excellent weekend cleanliness room decor, tea/coffee facilities

  • 5/10 Anonymous ( Volwassen paar) 

    op  1 december 2008

    "Room was cold heating was inadequate, bed not made and room not cleaned during our 2 night stay." (107686991)

  • 9/10 Eday ( Solo zakenreiziger) 

    van Middlesex , GB  op  23 november 2008

    "Highly recommended" (107687672)

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 november 2008

    "Great" (107195115)

    the hotel was very friendly and staff were most helpful. Room was very nice, shower was excellant.

    Room could have done with a chair to sit in rather that bed setee which wasn't too comfortable

  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  2 november 2008

    "Ok for a short break and good value for money" (107342456)

    central location

    No parking available, rooms were on first floor and a bit noisy

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  1 november 2008

    "Great location." (107813009)

    Friendly, comfortable.

    Insufficient pillows in the hotel - the family room had no pillows for the children and reception advised there were no more available. No parking facilities or car park deals for hotel guests.

  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  19 oktober 2008

    "We would go back and recommend to others." (107780303)

    Supply of essentials ie toothpaste, toothbrush - very handy and appreciated. Very polite young man on breakfast room duty on Wed 15 + Thurs 16 Oct. Excellent situation relative to city of York which we wished to explore.

    Kept waiting at reception on a couple of occasions - no apparent reason. Had to ask for the bed linen for sofa bed, inspite of fact 2 adults and 2 children booked in.

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  14 oktober 2008

    "Good overall stay in York, but the Hotel was located near a club/restaurant. The place was loud and it's patrons were generally more abusive as the evening went on. We could here most of the language 3 floors up. Luckily the kids were asleep for most of it!" (107750556)

    When booking via the telephone all went well. Hotel and staff were good. Breakfast was good and although extra, good value for money.

    Booking online didn't work because the booking wouldn't include the children on the confirmation because they were free. This left doubt in my mind that they had been included. I had to call to book and confirm this point.

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 september 2008

    "Good location of hotel, but your directions for walking from the rail station need to be clearer. Room adequate, bathroom good, breakfast excellent." (107184676)

    Excellent continental breakfast with Alpen cereal and fresh fruit and breads. Bathroom very clean and functional as well as modern. Location good, but difficult to find.

    Bed was not comfortable, quite thin mattress caused hip pain during the night. The bed was also rather narrow for two. Difficult to keep room temperature low enough for comfort. No single sheet on bed, comforter too warm.

  • 9/10 Anonymous ( Jong paar) 

    op  28 september 2008

    "Very pleasant, would be happy to stay again (hopefully with a better bed!)" (107280189)

    Excellent walk-in shower and well-appointed bathroom. air-conditioning a bonus!

    Bed not up to the standard of the rest of the furnishings and was very uncomfortable.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  16 augustus 2008

    "we had a great stay and would recommend to all my friends and family" (99285314)

    All staff very friendly. very clean

    cooked breakfast needs to be pre ordered

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  30 augustus 2008

    "The hotel was very modern and in a great location. Slightly disappointed with the service, however the staff did try to be helpful. Probably wouldn't stay here again with young children due to the noise levels." (107213304)

    Checking in and out quick and efficient, friendly staff. Good location for getting in and out of the city on foot.

    Room could have been cleaner. Problem getting bedding/pillows for the children. Wooden floors and room overlooking the main road made it a little noisy. Tried twice to get into the breakfast hub for breakfast and had to give up in the end as not enough space.

  • 8/10 Anonymous ( Groep collega's) 

    op  1 augustus 2008

    Convenient city centre location

    No parking

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  27 augustus 2008

    "I would stay at the hotel again for one night as location was good. However, I would avoid school holidays and ask for a room on the top floor!!" (107285991)

    Room clean

    We had three people (2 adults, 1 child) and only refreshments for 2. Sofa bed had large hole on view on arrival. Reception was chaos! Two receptionists answering the phone and dealing with front of house callers. We upgraded our breakfast only to find that it shouldn't have been offered. No on-site car parking, which I didn't realise until on the way (my fault) but no concessionary car-parking offered. Thankfully the rate wasn't too bad. Wooden floors ensured that the children who were left unattended by their mother on our floor and using the hotel corridors, lift and staircases as a playground till very late, a noisy night!

  • 8/10 Anthony ( Volwassen paar) 

    van Norwich , GB  op  15 augustus 2008

    "Enjoyable .Good value" (97643600)

    centrally located.Pleasant Staff.The scotch lady in the restaurant was very helpful, nothing was too much trouble

  • 4/10 Anonymous ( Volwassen paar) 

    op  31 juli 2008

    "compared with rivals such as premier inns, this was a let down " (99662006)

    politeness of staff

    room next to air con units on roof,kept awake all night, bed flimsy

  • 9/10 Anonymous ( Volwassen paar) 

    op  23 mei 2008

    "The hotel is conveniently situated in the heart of York, which was ideal as we travelled there by train, and was only a 10 minuite walk from the station. The room was modern, clean and comfortable, especially the bathroom which was always well presented. The continental breakfast was excellent with ample choice, and helpful staff. Even though we were in the centre of town we did not have any problem with noise." (97040400)

    The excellently presented modern bathroom

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Stewart ( Groep collega's) 

    van Gateshead , GB  op  8 juli 2008

    "cheap and cheerful, staff need more training though" (97376716)

    close to city centre

    monika!

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