The Macdonald Roxburghe Hotel, Edinburgh

38 Charlotte Square, Edinburgh, EH2 4HQ 4

Macdonald Roxburghe is een luxueus en historische viersterrenhotel met luxe spa, zwembad, fitnessruimte, sauna en een restaurant met mooi uitzicht. De ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anonymous ( Jong paar) 

    op  15 december 2009

    "best weekend break ever went to quick wished we had booked for two nights coming back soon secure parking onsite for a little extra but well worth it right in the center of town highly recommended " (108581656)

    All good exellent room view of catstle could not have asked for more friendly helpfull staff

    nothing bad :)

  • 8/10 Anonymous ( Groep collega's) 

    op  1 december 2009

    "I would recommend the hotel to a friend. My experience was very good. Well treated by staff and enjoyed the hotel services." (108690524)

    The Hotel staff was very polite and helpful. The hotel was clean and beautiful. The location was perfect for sightseeing, shopping, and being downtown.

    Wifi did not work at all during my 4 day stay. Would have liked a sauna or jacuzzi with the pool. Card keys stopped working a few times and had to get them rekeyed over and over.

  • 8/10 Anonymous ( Volwassen paar) 

    op  24 november 2009

    "Had an enjoyable stay in the hotel and would return." (107579859)

    Position of hotel. Facilities in bedroom good. Size of room.

    Noise level from corridor was not good. Wakened by early morning call to room next door. Noise from house staff - hoovering just after 8am!

  • 8/10 Anne ( Volwassen paar) 

    van Dublin 5 , IE  op  7 november 2009

    "good" (108724618)

    overall, good experience. staff very nice except for receptionist (male) when booking out, very surly and unhelpful.

  • 3/10 Anonymous ( Volwassen paar) 

    op  7 september 2009

    the beautitian Gemma was very good

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  18 augustus 2009

    "i am fell so happy, because the people in a hotel are very special, in special the manager (he meet others people in brazil and he was very good people). all the hotel is fantastic. i liked so much." (108882135)

    it is an excellent point

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  17 augustus 2009

    "The hotel is at best a 3 star" (107489225)

    Location is great for Princess Street and Castle and shopping

    The hotel is not a 4 star and the spa is in need of a complete refurbish the pool and changing rooms were very dirty. The rooms very small and dirty the cleaning of the hotel leaves a lot to be desired.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  2 augustus 2009

    "out of 5 stras maximum, I would give it 4" (108159310)

    Good and clean rooms, enough towels, good value for money

    bad matress, no minibar in room, no slippers in room

  • 4/10 Stuart ( Familie met jonge kinderen) 

    van Leeds , GB  op  28 juli 2009

    "An exteremly overpriced hotel,a hotel `dressed up` as being upper class but doesn`t even reach average.The prices for the rooms/breakfast are a joke,just like this hotel.We will never stay here again." (107533759)

    1st Room:Above a small street at back of hotel with 9 pubs producing loads of noise,poor single glazed windows don`t block out the noise at all.,no bathrobes,slippers or luxury items considering I booked the best room you can get.Ceiling stained brown,room tidy but neglected looking.We were moved to a room at the front of the hotel-But the same single glazed windows=Loud traffic noise outside occured.One day of check-out I complained but the receptionist didn`t seem bothered or sympathetic at all.Also rang up & spoke to the hotel manager but he also didn`t seem to care either.

  • 7/10 Karl ( Volwassen paar) 

    van Camarillo , US  op  16 juni 2009

    "Generally OK, but it could have been a lot better." (107642712)

    1. Location 2. Helpful concierge 3. Generally clean

    1. Available television channels are completely inadequate for a relatively high-priced lodging 2. Bathroom door (of room 461) has holes kicked into its rear side and one wall tile broken. 3. Extremely high parking cost (about $US33/day).

  • 9/10 Paula ( Man/man of vrouw/vrouw paar) 

    van Santa clara, ca , US  op  23 mei 2009

    The room was large and the bed was comfortable. It was within walking distance of the castle.

    The decor wasn't very interesting.

  • 10/10 Anonymous ( Jong paar) 

    op  11 mei 2009

    "It was a very good room, for the price and in very central Edinburgh. " (107508643)

    The huge bed!

    We were by the lifts which were quite noisy in the morning.

  • 8/10 Anonymous ( Jong paar) 

    op  29 maart 2009

    "Very good." (107317481)

    Very nice room.

    Shower was poor, temperature difficult to control.

  • 9/10 Richard ( Solo vakantieganger) 

    van Northallerton , GB  op  2 januari 2009

    The whole experience was good. The room was clean, well presented and equipped. The staff were friendly and helpful.

  • 9/10 Mary ( Jong paar) 

    van Kingston upon thames , GB  op  2 september 2008

    "Very good. The staff were very pleasant." (97924722)

    Pleasant environment, room comfortable and staff helpful

    Felt bathroom wasn't quite sparkling, and toilet handle was loose. Would have like to park at the hotel, but there was no space left

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 september 2008

    "Overall we enjoyed our stay though we were not pleased to be woken by hotel staff moving furniture around the atrium area at 05.30am. Your manager dealt adequately with our complaint but it did spoil what was to be a special anniversary weekend for us." (107223716)

    Excellent location and general atmosphere of the hotel. Helpful staff and good food.

    Cocktail bar had awful music. Why play music for young people when the majority of drinkers were over 50? Front door left open meant that lounge areas were cold and draughty. We expected to find somewhere pleasnt and cost to sit and enjoy a drink.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Peter ( Vriendengroep - volwassenen) 

    van Gibralter , GI  op  4 augustus 2008

    "The hotel was in a good location, because we only had a week we could not spend more time there. I have stayed in many 4 and 5 star hotels and yours equals anything I have stayed at. " (108066020)

    What can one say, everything was brilliant.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Guido ( Jong paar) 

    van Kilchberg , CH  op  15 juli 2008

    Gute Lage, Rose Street mit vielen Restaurants und Princes Street gleich um die Ecke

    Sehr teurer Hausparkplatz, besser Bus oder Taxi vom Flughafen nehmen, wenn man das Auto in Edinburgh nicht braucht

  • 7/10 Sharon ( Jong paar) 

    van Denholm , GB  op  5 april 2008

    "would not stay in hotel again as thought that it was poor value for money spent." (97813244)

    staff provided good service

    room small. breakfast of poor quality and was cold

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Jillian ( Groep collega's) 

    van Nottingham , GB  op  19 december 2007

    "The staff were very helpful and made us feel very welcome and comfortable, our every enquiry was answered to the full and more a credit to the Hotel. The Hotel was very nice and impressive - the only thing was that as we were only staying the one night, the gym and swimming pool closed early at the weekend which was the only time we could have used it, it was a shame. All in all a very pleasant stay and a visit to Edinburgh to be remembered" (97564687)

    The accommodation was very nice, pleasant and very clean service was superb

    The TV wasnt very clear could have done with being better tuned in - watchable tho

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Ekaterina ( Vriendengroep - volwassenen) 

    van Korolev city , RU  op  24 april 2008

    "I'd like to return there some day with my family." (97774550)

    Location is great, complimentary facilities are excellent, rooms are clean and big

    Conditioner didn't work

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Ander) 

    op  5 december 2007

    "Great location for shopping - rooms a bit uninspiring, small and drab. Hotel charges £2.00 on check out for using a credit card - think this should be incorporated in their tariff as I found this off putting and took umbrage. Would tray another hotel int he future." (97152244)

    View

    Small room- booked executive double with king size bed and then tried to change to a twin - got twin but dont think it was an executive -

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Myra ( Solo vakantieganger) 

    van Barrhead , GB  op  21 november 2007

    "Nice central hotel. Though they charge a " (97850646)

    Nice view of Edinburgh Castle

    Nothing

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Kate ( Jong paar) 

    van Doncaster , GB  op  13 november 2007

    the tv speakers in the bathroom

    the decor, the tv was too low so you could only see the top bit when watching it in bed

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  7 november 2007

    "Felt I had adequate information, hotel in a superb position for our shopping and tourist activities. Staff helpful when I was unwell and needed hospital minor injuries unit during part of our visit." (97466794)

    Very comfortable, attentive staff.

    View of blank wall opposite from our window Low level of lighting in room. (Bathroom good lighting).

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Alan ( Jong paar) 

    van Aldershot , GB  op  2 januari 2008

    "Hotel was on first appearances very nice, but when you looked closer it seemed to be in general disrepair, wallpaper peeling, water dripping from ceiling of room, not that clean. We also booked a double room and were given a very small twin, however they changed it for us when i complained. Overall an adequate hotel, i will look for somwhere else next time though." (97561324)

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Kathleen ( Familie met jonge kinderen) 

    van Dunboyne , IE  op  27 juli 2007

    "I found the hotel very well located.Staff friendly but found when paying the bill that there was a charge of " (97316175)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Louise ( Volwassen paar) 

    van Saint-lambert , CA  op  17 juli 2007

    "Over all, we enjoyed our stay at your hotel, minus a few inconveniences. We never got a wake-up call the morning we requested it, however, we did get it the next day after!! We would definitely return, but I would choose a room not facing Charlotte Square." (97587180)

    Very good central location, well maintained hotel with old and modern style altogether. Friendly staff.

    Slight sewage smell to the room when first entered. Smell did dissipate but would sometimes return (especially during the night) Room faced noisy street, bathroom lacked area to put cosmetics and other stuff, safety deposit box did not work.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  31 juli 2007

    "For the short period I stayed there, I found the hotel met all my needs and expectations. First impressions were good - helpful staff - and my last impression was favourable - helpful staff." (97001390)

    Central, easy access to public transport, pleasant and spacious room.

    One or two minor obseravtions about the room facilties - could have all been coreected if necessary - but nothing to dislike about the hotel/room.

  • 6/10 Margaret ( Volwassen paar) 

    van Fort william , GB  op  29 juni 2007

    "overpriced for what are very ordinary rooms. you are paying for the location. hotel has lots of facilities if you are prepared to pay for it and no parking. However...staff very good and very helpful." (99827026)

    the concierge. The location.

    bathroom door needs repainting. wallpaper torn. carpet stained. TV too low down to watch while in bed. VV noisy! both from people outside and noise from other rooms in early hours. room too hot. signage within the hotel inadequate.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Ander) 

    op  24 juni 2007

    "Hotel was ideal for what we wanted. The room was comfortable and quiet. We also used the pool and had a beauty treatment. The staff were helpful and pleasant" (99564965)

    Convenient for George St and City centre

    Room was rather warm at night

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Colin ( Vriendengroep - volwassenen) 

    van Hemel hempstead , GB  op  21 juni 2007

    "Our stay was overall very good. I would recommend the hotel. The hotel spa was also very good with reasonable prices and a discount for staying guests" (99288661)

    The room was very spacious. The bed was comfortable and a good size. The hotel was perfectly placed for shopping, sightseeing, and lots of pubs and good restaurants.

    The downside was the rooms were dimly lit. Accompanying friends got a tiny 3rd floor room, where the lift wasn't working, in the roof of the hotel. After some discussion, we explained we were doing a charity marathon, they were moved to an adjoining room. The breakfast was far too expensive at

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Mariko ( Volwassen paar) 

    van Hachioji-shi, tokyo , JP  op  4 november 2007

    "Both my husband and I enjoyed staying at the hotel. It is quiet and comfortable even though it is conveniently situated for sightseeing. Thank you very much indeed!" (97325185)

    The concierge was very friendly and helpful to find a taxi to take us to Glenkinchie at reasonable price.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Robert ( Volwassen paar) 

    van Staplehurst , GB  op  9 juni 2007

    "Good hotel" (99059053)

    Plenty of room Good atmosphere Excellent location

    The lifts did not work for the 4 days of my stay with no sign of repair

  • 9/10 Maria ( Jong paar) 

    van Portlaoise , IE  op  8 juni 2007

    "The hotel was very clean and well kept. The room was lovely and the staff were very helpful and pleasant. The breakfasts at the hotel were very expensive and as a result we chose to eat out for the duration of our stay however i would recommend this hotel and would go back." (99118256)

    Nice room, helpful pleasant staff

    Lift was broken

  • 8/10 Anonymous ( Volwassen paar) 

    op  6 juni 2007

    "I would still have booked the hotel even knowing the lift was out of action because it was so central and was exceptionally good value for a city hotel. The concierge was particularly helpful over a luggage matter and car parking" (99037210)

    central position of hotel and pleasant and helpful staff. An ironing board and iron were most useful.

    No lift which was difficult as we were on the 3rd floor. Top floor room was very stuffy even with coolish weather. The bathroom had no place to put wash bags/makeup etc. Only 1 bedside light

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