The Maids Head Hotel, Norwich

Tombland, Norwich, NR3 1LB
3   Hotel

The Maid's Head Hotel is conveniently situated in Norwich town centre opposite the famous Norman cathedral. One of Norwich's most famous hotels, the Maid's Head... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Norma ( Groep collega's) 

    van Orleans, ontario , CA  op  18 augustus 2009

    "Great location and pretty good value for the money." (108177379)

    The staff is very friendly and accommodating. The room was clean and well appointed. I felt very much at home while staying in your hotel.

    Although WIFI was available, it would be useful to have a business center with computer access for those guests travelling for leisure who don't carry a laptop with them on holidays.

  • 9/10 Anonymous ( Jong paar) 

    op  18 augustus 2009

    "Fine, will use again when in Norwich" (108445767)

    Central location, nice public areas. Good TV in room.

    Room very hot and very noisy at night (noise from outside hotel)

  • 6/10 Trevor ( Volwassen paar) 

    van Basildon , GB  op  21 juli 2009

    "Served purpose but not memorable." (108483981)

    Central location. Good sized bathroom.

    Difficult to navigate narrow corridors, particularly with luggage, and poor signage. Shabby furnishings eg carpets.

  • 7/10 Lynne ( Volwassen paar) 

    van Leicester , GB  op  20 juli 2009

    "The very poor night's sleep was an overriding factor in our lack of satisfaction with the overall experience" (107684266)

    Excellent location, good decor, nice meals (evening & breakfast), good parking, pleasant staff (admin & restaurant).

    Not disabled (wheelchair) friendly, no ladies toilet on same floor as restaurant. Room 106 was extremely noisy, large extractor fans outside window operating all night, consequently very little sleep. Did not get a satisfactory explanation.

  • 7/10 Anonymous ( Volwassen paar) 

    op  25 juni 2009

    "We would certiany stay again but try to avoid the food " (107376704)

    excellent position but the hotel still needs work to justify its position

    We ate with a party in the Palce Room A very pleasant setting but the food was awful Aspargus undercooked sauce too runny Chicken overcooked and pudding-well I dont know how to describe it Very disappointing based on its cost

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  7 april 2009

    "Loved the hotel's character and position. Staff friendly and helpful. Would stay again but go elsewhere for breakfast, especially at £12.95--ouch!" (107820132)

    Wonderful location, great old building. New room very good with great cathedral views.

    Older room at front of hotel extremely hot. Couldn't turn down heating or get airco to work properly. Breakfast a shambles--ages to wait for eggs, then no bacon arrived. Not enough staff to cope with the deamand.

  • 8/10 Cliff ( Volwassen paar) 

    van Reading , GB  op  1 april 2009

    "We would gladly use the hotel again, perhaps though in another room!" (107404088)

    All staff were keen to make our stay as comfortable as possible, especially the handyman who came up with two heaters as our room was so cold on arrival! Beds very comfortable. Central location very handy.

  • 10/10 Andrew ( Solo vakantieganger) 

    van London , GB  op  18 maart 2009

    "I love staying at the Maids Head hotel. I always come away feeling rested and relaxed" (107386308)

    hospitable friendly, helpful staff

  • 5/10 Pauline ( Volwassen paar) 

    van Peterborough , GB  op  16 maart 2009

    "Not good, I have stayed there before and had a lovely room.But this time very disappointed" (107441458)

    Convenient to my mothers care home

    Room very small, bathroom tiny and room looked out onto wall and window of main hotel. All night there was a sound like air conditioning but there was no air condtioning,

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  29 oktober 2008

    "I was very happy and booked a return visit before I left." (107721104)

    Helpful staff, but see below. Pleasant, clean room and bath. Good bar. Excellently situated for major places of interest. Good food.

    Staff not always easy to find in public rooms. A more comfortable chair in the room would have been good. Drawer-space fine for a short stay by a man; might be inadequate for a longer stay.

  • 5/10 Richard ( Solo zakenreiziger) 

    van Rackheath , GB  op  25 oktober 2008

    "Adequate. Better than other hotels I have stayed in Norwich but that's not much of a recommendation. " (107347786)

    Atmosphere; comfortable room; location.

    Noisy heating; poor organisation at reception/admin; light control in room (quality of curtains, blinds)

  • 5/10 Anonymous ( Jong paar) 

    op  17 augustus 2008

    "Nice clean hotel room but it was too noisy and because of the noise we couldn't open the windows so it was too hot. Staff were very unhelpful and did not appear to be enjoying working on reception." (108080403)

    Clean room and en-suite.

    Very noisy and too hot. The staff were extremely unhelpful and didn't seem switched on at all.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Guy ( Solo vakantieganger) 

    van Edmonton , CA  op  31 augustus 2008

    "Will stay again if the price is right as it is probably the best hotel in Norwich." (108097721)

    Comfortable looking rooms, excellent front desk staff - made to feel welcome.

    Am rate sensitive and would usually book ahead to get a good rate.

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  26 mei 2008

    "Good, except no point in using active hotels!" (97205106)

    Hotel Staff were very efficient. Lovely breakfast in a nice setting.

    When we arrived at the hotel, there was no reservation from active hotels in the booking system at the hotel! Luckily they still had rooms available for us. A bit noisy along the corridors in the night and some people were drinking in the courtyard below until late and that was rather noisy.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Sandra ( Volwassen paar) 

    van Hull , GB  op  5 juli 2008

    "Very good" (108047698)

    Room excellent. Hotel location very good.

    Did not come across any

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  15 april 2008

    "It would have been useful to have known about the numbers of steps on the ground floor as I have mobility problems." (97388937)

    comfortable beds and the bonus of a view of the cathedral.

    Different levels with lots of steps

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Philip ( Jong paar) 

    van Grays , GB  op  7 april 2008

    "Hotel position ideal for visiting Norwich. Bars , restaurants and pubs all within 5 minutes walking distance. Though situated in the best vicinity for the bars etc, no noise could be heard from our room. Located in the Tudor/medieval part, so plenty of history, especially having the Norman Cathedral across the road. Hotel staff friendly and helpful. Room perfectly adequate, clean and tidy. Value for money overall very good. Would definately recommend." (97514543)

    Central location.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  26 februari 2008

    "It was a pity that the lift was not working as our room was on the 4th floor. Otherwisee we found everything seemed first class. All staff were most helpful." (97244309)

    room well proportioned, well appointad and comfortable

    Lavatory seat in the bathroom was unstable

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  3 april 2008

    Cadre et accueil très agréables. Personnel de jour, de nuit et du restaurant souriant et arrangeant. Situation géographique et parking gratuit à disposition même après le cheik-out.

    La commande du petit déjeuner en chambre n'a pas été enregistrée. Il convenait de déposer celle-ci sur la poignée de la porte de la chambre avant 2 heures du matin mais personne n'est venu la relever...

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  27 maart 2008

    "The hotel itself outside of the room i was in was well kept, bright, sunny and cheerful. The staff were excellent to me all through my stay. However if i had printed out how the room was going to look from the photo's online and then compared them, you would be hard pressed to be able to compare them. And for the price wasnt quite up to what i expected. But overall i enjoyed my stay and would stay there again, especially if the rooms were all decorated and had everything looking as good as downstairs did, which the rooms didnt, well not my room anyway." (97043642)

    The Ensuite bathroom, tv, refreshments.

    The room left a lot to be desired. The ceilings where very bad, the carpets a little stained, the room looked as if it could have done with a whole new decoration..for the price it was not what i expected and certainly not how it looked in the photo's.

  • 10/10 Tracey ( Ander) 

    van Kings lynn , GB  op  30 januari 2008

    location was ideal close to town an nightlife in the evening, very good value for money, room size was much bigger than expected so that was a bonus,

    only dislike was at times it could be noisy due to traffic outside.

  • 9/10 Anonymous ( Volwassen paar) 

    op  4 januari 2008

    "As this was or first stay the location and the availability of free parking were the deciding factors. But now having stayed and sampled the charm of the old building the friendly staff we will defiantly return. Excellent value for the money" (97876892)

    The charm of the old building, the location and the availability of on site parking, the friendly staff.

    Loved the room and the view (could see the Cathedral) which probably out weighted the slight traffic noise.

  • 9/10 Anonymous ( Ander) 

    op  21 december 2007

    The room was large and beautifully furnished with TV and tea/coffee making equipment. Beds were very comfortable and the bed linen spotlessly clean and fresh. The room was one which had been refurbushed and could not be faulted, all of the furnishings seemed to be new as was the en suite bathroom which was sparklingly clean with white fluffy towels, the shower was excellent.

  • 7/10 Norman ( Ander) 

    van Clonsilla , IE  op  12 december 2007

    "Staff strictly enforced check-in at 2pm, which made it a bit difficult for us, as we we're going to a 3pm football match. They could have been more flexible and even could have suggested that we could leave our bags in a safe place. Surely a suitable room was available as we we're woken at 11 am on Sunday morning by a cleaner, despite checkout being at 12." (97043586)

    Good sized bathroom

    No reading table

  • 7/10 Anonymous ( Jong paar) 

    op  12 december 2007

    "good" (97154027)

    warm and frienly hotel in a good location

    a receptionest who could,nt speak enough english to give us any directions when we got lost!

  • 8/10 Anonymous ( Groep collega's) 

    op  4 december 2007

    Clean. Nice quality sheets. Good bathroom. Excellent location.

    Stuffy - though in the morning I worked out how I could have rectified it. The reception staff were fine but not very smiley. The room was a little noisy.

  • 8/10 John ( Volwassen paar) 

    van Leigh on sea , GB  op  7 november 2007

    "The hotel is in an excellent situation, being just far enough from the shops etc., to be nice and quiet most of the time. The bar could do with staying open later in the evening although getting a drink from reception later was not a problem." (97510392)

    Nice room spoilt by peeling wallpaper as a result of previous water ingress from shower Nice room, very good breakfast although fairly expensive.

    Room was spoilt by peeling wallpaper as a result of water ingress from previous leakage from shower

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Paul ( Volwassen paar) 

    van Royston , GB  op  9 november 2007

    "A very nice hospitable hotel to stay at within easy reach of the shopping and other facilities. The food was not only excellent it was very good value for money." (97814122)

    Warm, cosy, home from home.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Jong paar) 

    op  7 november 2007

    Location

    Reception staff very offhand.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Ander) 

    op  7 oktober 2007

    "very convenient to town centre." (97126565)

    no noise from outside nightlife

    dissappointed with double bed arrangement when i ordered a twin room only to get the double on arrival.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Volwassen paar) 

    op  29 oktober 2007

    "We stayed for one night only and the location was ideal for our purpose. I am a Norfolk born man and know something of the history and reputation of the Maids Head but this was the first time I had stayed there and I was a little disappointed to find scarce evidence of it's former glory. The hotel and our room was adequately functional but when we checked in at about 4.30 to 5pm our room was not ready so we went to the bar only to be told that it would not be open for another 20 minutes. I cannot comment on the catering as we were meeting relatives and did not dine there. The staff were always courteous and as helpful as they could be." (97661641)

    I liked it's location.

    Our room had an unsightly stain on the carpet and the curtains did not completely cover the window and needed considerable adjustment.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

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