The Riverside, Kendal

Stramongate Bridge, Kendal, LA9 6EL 3

On the banks of the River Kent, in the heart of the southern Lake District, this beautiful 17th-century residence has a state-of-the-art leisure club and is wel... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  29 januari 2008

    Excellent view of the river

    Bathroom

  • 8/10 Alan ( Volwassen paar) 

    van Swindon , United Kingdom;GB  op  12 december 2006

    good sized room, clean and all as per discription. friendly staff, good food. really good leisure facilities for size of hotel.

  • 9/10 Paul ( Groep collega's) 

    van London , United Kingdom;GB  op  12 december 2006

    "The hotel was in a superb location and as a result would consider staying there again for pleasure during the summer so as to take in the hotel location. I thought the welcome very friendly and the room was in a very good condition upon my arrival." (99736334)

    It was very clean and the service within the Restaurant was excellent

  • 8/10 John ( Volwassen paar) 

    van West drayton , United Kingdom;GB  op  8 december 2006

    "Overall the hotel provided a pleasant and relaxing stay. The views were delightful and the staff friendly and helpful. My major complaint was with the cleanliness of the bathroom although I didn't make it known at the time due to our tight schedule. I do feel sure that given the chance the staff would have delt with the matter promptly however, it was a shame to have encountered these problems in the first place. It would also have been helpful to know that there wouldn't be a proper hairdrier in the room as was requested." (99880460)

    The hotel had a warm & friendly atmosphere and the room was of a good size. The breakfast was excellent with a good choice and fast friendly service.

    The cleanliness of the bathroom was of an unacceptable standard. The bath plug was blocked with hair, there was pubic hair in the bath, the shower head was full of limescale and the previous occupants soap was still in the dish! There were also some minor problems: the sink had a large crack in it, the curtain rail was coming away from the wall and the tea/coffee wasn't properly stocked - there was plenty there but we were missing sugar and coffee.

  • 9/10 Lynn ( Jong paar) 

    van York , United Kingdom;GB  op  29 november 2006

    Relaxed atmosphere, lovely views, high standard of room and polite staff.

    Two little complaints - towels too small and hairdryer not powerful enough.

  • 8/10 Anonymous ( Volwassen paar) 

    op  13 november 2006

    "The service by the staff at dinner on Sunday-our only dinner and at breakfast daily was outstanding, especially the only waitress on duty." (99232613)

    The standard of cleaning during stay not of the highest order. The toilet was not checked and basin shelf not cleaned. A broken bulb not replaced.

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  30 oktober 2006

    "Would definitely stay here again and make use of the health facilities. The only problem was the sound of the water running during the night, but we think we were next door to the boiler - we stayed in room 108." (99014162)

    Very cosy and very good food

    We could hear a sound of running water from what we thought was a boiler all night

  • 9/10 Anonymous ( Jong paar) 

    op  23 oktober 2006

    The accommodation was clean and the staff were very helpful and friendly.

  • 9/10 Anonymous ( Jong paar) 

    op  18 oktober 2006

    Hotel is well situated. Staff are very helpful. Very nice bar area.

    Breakfast wasn't great

  • 8/10 John ( Volwassen paar) 

    van Salisbury , United Kingdom;GB  op  19 september 2006

    "Good position in the town and quiet location." (3305180604)

    The bed mattress was harder than we prefer but this is a matter of individual preference.

  • 10/10 Anonymous ( Familie met jonge kinderen) 

    op  22 augustus 2006

    "I think you need to buy more baby monitors overall excellent" (3305201929)

  • 7/10 Alex ( Volwassen paar) 

    van Derby , United Kingdom;GB  op  18 augustus 2006

    "Our stay was good other than a gentleman in the room next door who had the television on at a clearly audible volume throughout the night making sleep virtually impossible. The reception area did show an emergency contact number but we were unsure as to whom this number was contacting and whether our problem would be treated as an emergency. We were given a deduction from our bill which we appreciated. Other than this problem our stay was very good and we enjoyed an excellent meal in the restaurant." (3305132816)

  • 9/10 Stewart ( Jong paar) 

    van Doncaster , United Kingdom;GB  op  6 augustus 2006

    "Very comfortable hotel extremely well situated, including superb views over River Kent, for Kendal and South Lakes. Will definately return." (3305120393)

    Hotel very well run, comfortable, friendly and efficient. Nice rooms and comfortable bar area.

  • 9/10 Louise ( Volwassen paar) 

    van Burntwood , United Kingdom;GB  op  14 juli 2006

    The hotel was clean and comfortable with wonderful facilities including spa and pool. The staff were pleasant, friendly and obliging when requests were made to them.

    The room was comfortable but there were little things that would have made it better: the carpet in the room was very stained; the kettle lid was broken; drinks and toilet rolls were not replenished by the cleaner.

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