Best Western Lodge Hotel, London

52-54 Upper Richmond Road, London, SW15 2RN
3   Hotel

Het toonaangevende hotel in Putney is onlangs gerenoveerd en heeft een geweldige ligging en gratis fitnessruimte, op slechts een minuut lopen van het metrostati... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Hugh ( Volwassen paar) 

    van Alhaurin el grande , ES  op  16 april 2009

    "When i booked the hotel i was told by you that the bill for my room would be 601 gbp the final bill for my room was 129 per night a total of 645 gbp should i get a rebate" (107684127)

    The staff were very nice and very helpfull

    As i am in my 66th year and i was on the top floor and there was no lift i would not use the hotel again

  • 7/10 Anonymous ( Groep collega's) 

    op  21 januari 2009

    the hotel is located near tube station..it only takes about 3-5 mins to walk, that's quite good.

  • 3/10 Anonymous ( Jong paar) 

    op  20 oktober 2008

    "Worse than poor." (107761217)

    There were none!

    Room was horriffic - bed comprised two singels pushed together, of different heights and firmness. Staff knocked on the door in the morning almost an hour before check-out. The entire stay was faceless and below par. The room was far too expensive for what was delivered.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  19 september 2008

    "Overall acceptable. The stairs were a bit tired but the room was fine and comfortable. " (107266782)

    Breakfast was excellent

    The shower was painfully feeble and there seemed to be no way to get the cold water going so after putting hot in the bath we had to fill up the cold from the basin using a waste basket. We were pleased though that when we mentioned this in the morning the breakfast charge was waived.

  • 6/10 Susan ( Ander) 

    van Ross-on-wye, herefordshire , GB  op  15 september 2008

    "Adequate - but not pleasant - to be honest it was a business trip but you would not wish to stay for any longer than you had to. I had stayed there last year because it was convenient to the conference I attended but I would not choose to and did not enjoy the stay" (107180801)

    Room looked modern, clean and the fittings were smart and in good condition.

    Mattresses on what appear to be new beds were poor and old - most uncomfortable. Pillows were like old puddings - not good. The shower was VERY VERY poor - VERY weak and on the second morning only produced very tepid water. The strem was SO slow it would have been impossible to fill a bath in an hour. I did report this to reception when I checked out and was told that it would be fixed for the next person - not much good to me. It really was inadequate and the screen of the shower was static half way down the bath which meant that you could not reach the taps and plug hole anyway.

  • 5/10 Philip ( Volwassen paar) 

    van Cardiff , GB  op  26 augustus 2008

    Convenient location for the wedding we attended, otherwise we would have checked out. Breakfast and restaurant service. Car parking available

    Given appalling room on arrival - erroneously termed 'executive'. Insisted on room change: left us to explore the hotel ourselves and choose a better room from a most restrictive choice of 2 and then move our luggage ourselves with no help. No manager available to help or apologise. Second room, while clean and modern was incredibly tiny, eg shower room door could only half open to the bed, hardly any room to stand and had to move chair to open wardrobe. Room was overlooked by others a matter of feet away. A disgrace. An awful experience irrespective of the cost and being in London etc

  • 7/10 Stephen ( Vriendengroep - volwassenen) 

    van Warrington , GB  op  28 juli 2008

    "It was an ok stay but not comfortable in the room" (107111819)

    Clean & friendly

    No air conditioning - very warm day when we stayed and the corridor outside was extremely warm which made it worse. The bathroom had an angled roof and so it was not possible to use the shower as a shower as it was impossible to stand up in.

  • 9/10 Martin ( Solo zakenreiziger) 

    van Awliscombe , GB  op  9 november 2008

    Good breakfast. Smart clean room

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Derek ( Volwassen paar) 

    van Northampton , GB  op  14 juli 2008

    "Just OK Probably look around for a more competative deal next time, somewhere where there is a on site restaurant !!!" (97908923)

    Flexable check in, Clean room,car parking a big plus.

    Could hear others talking and television (into early hours)from ajacent rooms, Bar meals could be better, one curry was hardly edible. Over charged for breakfast, did not realise until we had left.

  • 7/10 Carol ( Vriendengroep - volwassenen) 

    van Manchester , GB  op  9 juli 2008

    "reasonable to fair" (97338781)

    rooms adequate. bathroom basic.

    phoned for directions as i was lost. response very poor no help whatsoever.

  • 8/10 Uwe ( Volwassen paar) 

    van Taufkirchen , DE  op  19 april 2008

    "Einige Zimmer (z.B. 16) sind sicher sehr laut. Einmal durch Quietschgeräusche der Treppen bzw. Trittgeräusche. Zimmer 'nach hinten' sind wegen des Strassenlärms zu empfehlen. Zimmer 62 war dagegen völlig problemlos und sehr empfehlenswert. Allerdings nur über mehrere Treppen erreichbar." (97170383)

    Flair, sehr englisch, aber nicht zu englisch.

    Ältere oder behinderte Gäste brauchen dringend Hilfe mit dem Gepäck. Das gilt speziell bei den Zimmer die nur über Treppen erreichbar sind.

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  5 maart 2008

    "J'aurais aimé être sûr d'avoir un bon lit!" (97620494)

    petit déjeuner,conservatory

    qualité de la chambre,trop petite,fenêtre fermant mal,matelas en état lamentable

  • 7/10 Jackie ( Familie met jonge kinderen) 

    van Maidencombe , GB  op  25 februari 2008

    the room smelt of cigarette smoke

  • 10/10 Anonymous ( Ander) 

    op  24 januari 2008

    "Very impressed by everything. Nice and relaxing" (97247802)

    friendly staff and very clean

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  23 januari 2008

    very clean

    central heating did not work, very cold in the room

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  6 februari 2008

    "Good location, quiet hotel, large rooms and very clean" (97149516)

    Large triple room

    Shower not the best

  • 8/10 Armando ( Solo vakantieganger) 

    van Fort worth , US  op  5 februari 2008

    "See other comments here." (97287405)

    Nice size room. Good location. Good value. Had iron/board in room.

    Bathing was a trying experience. No shower. Tub had a handheld shower wand, but the tub is located in an alcove with a sloping roof such that you cannont stand. So, have to squat or sit in a small tub to shower. Was hard on my 40 yr old body, so I can see it being really difficult for older or infirm folks and just plain uncomfortable for everyone.

  • 6/10 Margarete ( Jong paar) 

    van London , GB  op  1 januari 2008

    Shower was too low in height. You had to sit in the shower instead of standing.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Ashley ( Familie met oudere kinderen) 

    van Chicago , US  op  28 december 2007

    "Convenient location; good breakfast." (97771507)

    Friendly staff, good food, clean facilities

    No elevator for heavy bags

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  27 november 2007

    "My PA does all my hotel bookings and she knows what sort of accommodation I enjoy being at. The hotel was in a good location for my business trip and staying in London the parking was also a convienance." (97848802)

    It was close to the venue I was attending and their was parking

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  9 februari 2008

    "Ideal placed hotel for Twickenham Rugby ground, close to Underground and overland train facilities. Easy access into central London. Good variety of restaurants in locality." (97694433)

    The room was clean and well presented. The temperature of the room was appropriate and could be managed to suit tastes. Bathroom facilities were excellent, providing a high quality shower and bath. Although next to a main road, there was no disturbance from outside.

    Poor storage -limited wardrobe space for hanging garments.

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  12 november 2007

    Location close to Airport and final destination

    Nothing, only that staff could be more experienced and faster

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  10 november 2007

    Clean, modern and orderly.

    No bath, no evening meal available and a bit noisy (other guests).

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Vriendengroep - volwassenen) 

    op  17 oktober 2007

    "the receptionists were very hard faced and never smiled or made any friendly comments the waiting staff were nice a shortage of tea coffee available for breakfast one small cup and then you had to ask for more why not permanently keep offering it or better still give a pot to each person windows didnt seem very secure on ground floor broken chains" (97579669)

    good room for a 3 star big quiet room

    ground floor no bar no fridge noisy hotel workers in nearby room shouting talking loud

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  5 november 2007

    It was very clean. It was an easy walk to the tube. The internet service in the lobby was always accessible.

    We are fairly tall people and couldn't fit in the shower in an upstairs room but they graciously switched us to a downstairs room which was much, much better. We had alot of trouble regulating the water temperature - it was either extremely hot or cold, but we would always eventually get it figured out.

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  27 september 2007

    comfortable room, good bathroom

    no bedside lamp - I like to read before going to sleep

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  22 oktober 2007

    nice pretty hotel and room. Staff pleasant

    The lighting was not very good

  • 10/10 Raymond ( Volwassen paar) 

    van Walmer, deal, kent , GB  op  27 september 2007

    Nice presented, clean room. Courteous, helpful staff.

    Not impressed by large horse chestnut tree in front of hotel. I know it was one of those things but a large conker decided to land on my forehead as I was leaving the premises on Friday morning, which left a bruise. We were a little disappointed that when visiting the bar area, which was completely empty, and enquired if the tv channel could be changed to watch the sport we were told we had missed the match, which we hadn't so returned to watch the match on our small tv screen.

  • 7/10 Anonymous ( Volwassen paar) 

    op  18 juli 2007

    It was convenient for the event that we were attending. The room was comfortable and the beds were comfortable.

    It was very hot and we had to have the windows open which meant that we could hear the planes to or from Heathrow. The shower was very volatile i.e. it went cold and then very hot.

  • 7/10 Paul ( Solo zakenreiziger) 

    van Dublin , IE  op  6 juni 2007

    "I think guests should be informed if they are in a room above a party room and be accomodated in another room that would not be as noisy. I had been at a course and doing an examination and could have done with things being a little quiter." (99689797)

    It is conviently located near the transport system. It was clean and functional

    My room #20 was directly above a party room and there was a noisy party on ONE night and it was impossible to sleep until the party ended. The room was warm as the weather was warm and the bedclothes were inapporpiate for the weather, for me anyway

  • 8/10 Anonymous ( Jong paar) 

    op  20 april 2007

    "This booking was made primarily due to its location for an appointment that we were due to attend on Monday 16th. Therefore on this occassion, no further information was required." (99153955)

    The decor and cleanliness of the room. The very well kept gardens. We also the liked the art work on the walls connecting the two buildings. Parking facilities good.

    TV very small and had a poor picture.

  • 9/10 Robert ( Solo vakantieganger) 

    van Worcester , GB  op  14 april 2007

    "I'd stayed in the hotel twice before, and so knew what to expect. I recommend the Oxford room to anyone!" (99749877)

    Super room (suite), and all staff were efficient and friendly. Breakfast was first-class. It's withing easy walking distance of tube.

    One minor irritation: the basin tap had very low pressure and I couldn't get the water completely cold, and the shower temperature seemed to oscillate between too hot and too cold.

  • 7/10 Richard ( Vriendengroep - volwassenen) 

    van Rotterdam , Netherlands;NL  op  8 april 2007

    easy going, correct service, well located for our event

    some of our rooms & bathrooms were really tiny, some were fine.

  • 8/10 Anonymous ( Jong paar) 

    op  27 februari 2007

    "Very good three star hotel, we would use it again if in SW1 area." (99854669)

    Smart clean room.

  • 6/10 Anonymous ( Volwassen paar) 

    op  16 februari 2007

    "The hotel was basic but the staff were helpful and friendly." (99140345)

    We were moved to a second room after the first developed a leak and also had faulty heating, the second room was much better.

    Heating controls faulty, shower cabinet mouldy, noise from other rooms was disruptive.

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  14 februari 2007

    Location, staff were efficient and friendly

    Room was clean but fairly basic

  • 8/10 Anonymous ( Jong paar) 

    op  1 februari 2007

    "A real shame about the showers - otherwise a good stay. Also, it would have been nice if the hotel bar was open a little longer." (99288935)

    Interesting room, comfortable bed.

    Showers were stuck at extremely hot, and unusable. Unfortunately we didn't discover this until the morning, and it was too late to change rooms.

  • 5/10 Anonymous ( Jong paar) 

    op  13 december 2006

    "Overall we were disappointed with the quality of this hotel. I have stayed in many hotels and even B&B's around the world and I have to say that this was one of the worst." (99802526)

    It was close to the tube and train stations.

    We booked an executive double room but the room was tiny. Mu husband is over 6ft tall and he could hardly fit into the shower as it as so small.

  • 9/10 Lone marie ( Familie met oudere kinderen) 

    van Prestbury , UNITED KINGDOM;GB  op  27 november 2006

    "THE POSITION OF THIS HOTEL WAS SUPERB FOR TRAVEL, AS I ARRIVED FROM PADDINGTON TO MEET MY DAUGHTER WHO FLEW IN FROM ROME AND VISIT MY SON WHO LIVES IN PUTNEY CLOSE TO THE HOTEL. WE ALL HAD WALKING ACCESS TO EACH OTHER TO BE ABLE TO MEET UP IN A FAVOURITE FRENCH RESTAURANT AND CONTINUE OUR JOURNEYS VIA THE STATION WHICH WAS ALSO WITHIN WALKING DISTANCE. THE HOTEL WAS EXTREMELY COSY AND FRIENDLY AND FANTASTICALLY HAD INTERNET ACCESS TOO." (99972539)

    THE WARM WELCOME AND ATTENTION TO MYSELF AND MY DAUGHTER.

    NO PROBLEMS EXPERIENCED.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  25 november 2006

    Clean and warm

    Room keys a bit awkward

  • 5/10 Martin ( Groep collega's) 

    van Wolverhampton , United Kingdom;GB  op  29 oktober 2006

    "While car-parking is a bonus in London, complete lack of lighting leaves you feeling vulnerable at night. Public areas very nicely done, but the two rooms I had were truly shabby by comparison. Hats off to the architect who managed to fit a toilet, sink and shower inside a closet in the cramped twin room I had. Breakfast was adequate but service was poor. Only it's location saves this hotel." (99668004)

    Car-parking is always a bonus in London

    Shabby roooms in contrast with high quality reception and public areas. No lighting at all in car park raised security concerns

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