Thistle London Heathrow, London

Bath Road, Longford, London, UB7 0EQ
3   Hotel

Het ligt niet ver van de A4 (hoofdweg naar het centrum van Londen), met gemakkelijke verbindingen met de snelwegen M25 en M4, 5 minuten van Heathrow Terminal 5 ... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
6/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Anonymous ( Volwassen paar) 

    op  17 november 2009

    "Very relaxing overnight stay." (108307057)

    Very clean and tidy hotel. Polite staff.

    Parking!!! General shortage of spaces. More cars than bedrooms

  • 7/10 Edward ( Volwassen paar) 

    van Blackburn , GB  op  13 november 2009

    "Over all acceptable" (108842580)

    Value for money. Comfortable & clean

    Room 770, telephone not working correctly No tea making facility £9 parking charge for residents is outrageous

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  15 oktober 2009

    "Will do the same sagin." (108136667)

    Very good loacation for LHR T5. Nice being in the Village of Longford

    Aircraft noise, but not a real problem, went to sleep pretty quick!

  • 5/10 Anonymous ( Jong paar) 

    op  25 september 2009

    "room ok, good price. unhelpful rude staff" (108131651)

    rude unhelpful staff slow check-in

  • 6/10 Anonymous ( Groep collega's) 

    op  17 september 2009

    "The reason for staying at this hotel was that it included the car parking facility while we were away and was located close to Heathrow airport. However upon arrival at check in, we were told that the car would have to be moved to an alternative car park even though we had found a space the person on check in advised the car park was full! Several other guests had the same argument as us, stating that this hotel was mainly booked due to the car parking facility. When we approached them for a discount as the car had to be moved they advised that this wouldnt happen and that the car park would be safe - we were very unhappy about the car being moved by another person and this put a downer on the holiday straight away. The pictures on the hotel rooms looked very different to that of the room we actually stayed in also and so first impression of the room was not a good one either. " (108327869)

    * Hoppa bus ideal for transport to the airport.

    * car park was full and so car had to be moved. Not happy about this and several other customers had the same view. * No lifts to upper floors *

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  13 september 2009

    "good value for money " (108756739)

    room very clean on arrival. Staff friendly and approachable

    check in service slow , many staff but not sure what some on front desk were supposed to be doing as at times only one person serving guests

  • 7/10 Randall ( Solo vakantieganger) 

    van Hanover, maryland , US  op  13 september 2009

    "overall was ok" (108770795)

    Nice room, friendly staff

    check-in was extremely slow, restaurant service was even slower. I was very disappointed with this. It seems the hotel/restaurant was understaffed and also those that were working need additional training

  • 5/10 Steven ( Man/man of vrouw/vrouw paar) 

    van London , GB  op  9 september 2009

    "Did not like the queue of 25mins to check in ... you had at one point 5 staff in the reception, but only two seemed to be working, the others kept looking at the queue and walking back into the office - I won't recommend you in future." (108322586)

    Close to the Airport

    Appalling check-in service

  • 8/10 Anonymous ( Volwassen paar) 

    op  4 september 2009

    "Very happy, reception was short-staffed on check in and departure, delayed us on our way out. We also believe that overnight residency pay for customers isn't essential, as we struggled heavily to find parking on way in and out. " (108313409)

    Facilites within room were good, good sized television. Heating and air-conditioning facilities were essential

    Was under the impression it was a double room, in fact it was a twin, me and my partner used the hinges to join the beds together but still found it un-confortable.would of appreciated more toiletries and duvet covers. The room should also I think hold a mini-fridge for customers drinks and beverages.

  • 8/10 Anonymous ( Jong paar) 

    op  31 augustus 2009

    "We have not really used any of the facilities in the hotel as we stayed from 9pm to 5am so our review is really just based on the room and check-in and out process. We had to wait upon arrival to complete the check-in but the wait was acceptable and we were offered a wake-up call and given adequate information about the Hoppa bus whcih would take us to Heathrow (for £4 per person one way). The stay was comfortable enough and the room was big enough for us. The disappointing point was that there was no lift and the fire doors throughout the corridors were manual. The check-out process was a bit longer due to the reduced staff at the early hours of the morning, but we still managed to get the bus we planned to." (108136697)

    It was cheap compared to others with car parking option. The room was big enough and the equipment was in good working order. The room was clean. The check in staff was proactive in offering a wake-up call

    The hotel does not have an elevator (although it on ly has a ground and a first floor) and this can be challenging with heavy lagguage. The interior is more like a pub. The fire doors in the corridors where the rooms are situated are manual and proved very inconvenient when they needed to be opened (and be kept open) having the lugguage.

  • 7/10 Anonymous ( Familie met oudere kinderen) 

    op  26 juni 2009

    "Good hotel but No lift. In morning inspite of calling help no one came for 30 mins, so we ended up taking stuffs one by one by stair alongwith child. Not good hotel for young family." (107757683)

    Good sized room, clean with good working BT openzone( paid) connection.

    No Lift, They forgot to book family room for me and booked single room- but sorted after 30-45 mins of waiting. It was very difficult to find by GPS with post code. The hotel is not on Bath Road but smaller Cul de sac.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  19 juli 2009

    "A Good Experience" (107985196)

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  9 juli 2009

    "Never again" (108686144)

    Reception was clean and welcoming.

    The exterior of the hotel is a mess, it has not been renovated for a conciderable time! The rooms are in a simular condition! staff where rude and poorly trained.

  • 4/10 Frances ( Solo zakenreiziger) 

    van Galway , IE  op  10 juni 2009

    Staff very offhand. Food of poor quality, deep fat frier must be overworked. The amount of food for the price too small. A ramekin dish for a fish crumble???

  • 7/10 Neil ( Solo zakenreiziger) 

    van Isle of wight , GB  op  10 juni 2008

    "Poor, due to the above incident" (97406027)

    Complimentary use of local gymnasium

    Approximatly an hour or so after I checked out I began to itch all over. I was flying from Heathrow and went to the toilets to see what was the cause and discovered around 26 bite marks on my body. I have been bitten like this before and knew that the bites are caused by bed bugs. the bites are extremly itchy and caused me discomfort and poor sleep during my business trip to Switzerland.

    12 van de 12 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  27 april 2009

    "I selected this hotel for price and location. The facilities were perfect for my needs. The hotel did look a little tired. " (107737288)

    Good value in view of location, and perfect for access to conference.

    On line booking had not been advised to Hotel. Reception staff did not seem to understand any form of urgency. At Check in a queue of 7 parties and only one person on the desk! On Check out there was no bill provided due to a computer problem.

  • 8/10 David ( Volwassen paar) 

    van Worcester , GB  op  24 april 2009

    "We enjoyed our stay - so much we are coming back this Saturday." (107864052)

    Very nice hotel and rooms. Close to Heathrow tube station.

    Was not aware of £8 overnight parking charge until we arrived.

  • 10/10 Anonymous ( Jong paar) 

    op  14 april 2009

    "i had the perfect weekend with my partner in Thistle, id give the hotel & its staff 10/10!!!!!!!" (107887135)

    overall excellent value for money, staff were very helpfull & attentive. the bed was brilliant - best night sleep iv had in ages!!!!

    wished i stayed longer!!!!!!!

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  3 april 2009

    Staff was friendly and helpful. Hotel was clean.

    This hotel is grim and is not up to the normal Thistle standard. I am amazed is in the Thistle stable of hotels!

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  27 februari 2009

    "Convenient location for me, very good overall, shame about the check-in." (107850623)

    Parking, restaurant menu, service, comfortable bed, nice TV

    Long time (20 mins) to check in - 3 staff behind counter but only 1 was working

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Jong paar) 

    op  20 februari 2009

    close to pub that did fantastic food !!

    No heating room was freezing all night. no info given about hotel on check in.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Marilyn ( Volwassen paar) 

    van Madeley , GB  op  13 februari 2009

    Staff were great. Dinner good and breakfast good. Service excellent.

    Bathrooms needed a good clean around the grouting and underneath the toilet bowl. My pillow was wet on the 2nd nights stay???? Room was very cold on arrival and took ages to warm up including the beds. Not what you want after a long journey. Dated and run down feel.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  10 februari 2009

    Food was excellent

    Parking charges not expected, and were very high

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Solo vakantieganger) 

    op  8 februari 2009

    "I reported the problems of my room on two mornings and nothing was done. Only on the third time was action taken. I would only stay here again because I attend an annual convention at this venue." (107373398)

    Area of hotel in which my room was situated was very cold. Room was very cold took two days to get anyone to look at heating, only on third night was the room warm. The TV did not work for two days & nights again this was fixed for last night of the stay. Refurbishment work further down corridor meant there was a srong smell of paint. The bathroom had a strong smell of drains. My room key was de-activated 24 hours before I was due to check out because of an error by the check-in staff.

  • 8/10 Anonymous ( Groep collega's) 

    op  26 januari 2009

    "Ideal hotel if only for one night business meeting or flight stopover. Too inconvenient if staying for more nights and want to travel into town to do sightseeing and then dinner/show (too far to go back to hotel to change!)" (107767542)

    Clean. Tea making facilities. Hairdryer.

  • 5/10 Brian ( Solo zakenreiziger) 

    van Ennis , IE  op  22 januari 2009

    "I have never had a worse experience - and have spoken to colleagues who mentioned that if I had of mentioned to them where I was staying they would have advised against it having had a similar experience. " (107377911)

    the staff were extremely friendly but that does not for one moment balance out what was the worst experience I have ever had in a hotel.

    - room was freezing. asked to be changed to another room that was equally as cold. I am not a complainer so it demonstrates just how bad it was if i asked to change hotel. - i did contemplate moving hotel but i was just so tired that i hadnt the energy - the room service food was lousy - the cleaner at 7.45am opended the door and then knocked at the door!

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  12 januari 2009

    cleanliness, value for money, hotel facilities

    no easily available wireless networking facility

  • 6/10 Anonymous ( Volwassen paar) 

    op  10 januari 2009

    "Disappointing. I know it was an exceptionally cold night, but even so a hotel of this calibre should have proper heating in the bedrooms." (107773349)

    Nice room and bathroom.

    1. Light on one side of bed did not work. 2. Room exceptionally cold when we arrived about 9 pm. We turned on heater but it took at least 15 minutes for it to start blowing warm air. It never got hot. Following morning, heater only blew cold air so we rang reception and asked for small heater to be brought immediately as room was freezing. It never came, although promised. When we complained at reception about this, when we checked out, the member of staff I am absolutely sure I spoke to (as he had checked us in the previous evening) denied all knowledge of my call.

  • 5/10 Anonymous ( Jong paar) 

    op  6 januari 2009

    "There are other hotels closer to the airport, with warmer rooms!" (107416002)

    We booked this room with the offer of English/Continental Breakfast being included. This made the room charge very ecconomical, the choice of food was exceptionally good.

    The hotel room was freezing cold on arrival, we immediately turned the heating on, but it had seen better days, the air heater blew out luke-warm air and made a lot of noise so we couldn't sleep with it turned on. We slept in jogging-bottms and sweat-shirts as the room was sooooooooo cold!

  • 7/10 Geoff ( Volwassen paar) 

    van Hexham , GB  op  30 december 2008

    "good value for money receptionist was very helpful, in rectifying the initial booking problem, but, what would have happened if the hotel was fully booked for that day?" (107768984)

    internet reservation structure is good but is useless if the hotel reservations are not informed of the booking on the day of arrival and in essence walked in with potentially no garauntee of a room. booking reference number given by electronic bookings did not exist.

  • 5/10 Judith ( Volwassen paar) 

    van Johannesburg , ZA  op  14 juli 2008

    This hotel is rather shabby.

    6 van de 6 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  26 december 2008

    "very good" (107419449)

    have stayed before due to very good value for money

    have to pay to park on the premises

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  16 december 2008

    "Clean bed, good nights sleep was all that was required and had" (107942771)

    Good Value in a good location.

    Poor heat control. Tired and gloomy corridors and stairs. Retro fitted disabled handrail in shower area very annoying as it severely restricts elbow room. several hard knocks were had which I believe out weigh any benefit to an infirm guest.

  • 8/10 Albin ( Solo vakantieganger) 

    van Volketswil , CH  op  9 december 2008

    "I have stayed there before, I will stay there again." (108035242)

    Good value for money when staying in a hotel near Heathrow Airport. Good food at the restaurant.

  • 6/10 Sandeep ( Jong paar) 

    van Slough , GB  op  8 december 2008

    "f those two issues were resolved i would have come back." (107623576)

    The room was presented well and the staff were freindly and efficient. It would have also have been great value for money if not for the 2 overriding issues that spoilt the whole stay.

    1. Smell of sewage in the bathroom, which progessively got worse throughout the night. 2. It was a cold winters night and the only heating was slow and the noise from it drowned out the heathrow flight path!

  • 2/10 Anonymous ( Volwassen paar) 

    op  7 december 2008

    Windows broken room cold no heating dirty, noisy,

  • 8/10 Kevin ( Volwassen paar) 

    van Scunthorpe , GB  op  28 november 2008

    "VERY COMFORTABLE STAY " (107455536)

  • 6/10 Stephen ( Solo zakenreiziger) 

    van Bedfordview , ZA  op  23 november 2008

    It is cheaper to book a stay at the hotel on other web sites. No discount to repeat customers.

  • 8/10 David ( Solo zakenreiziger) 

    van Bexhill on sea , GB  op  26 oktober 2008

    "I will try and stay here again." (107646598)

    Food was excellent. Restaurant staff were excellent. Breakfast was excellent and breakfast staff were excellent.

    price of beer.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  26 oktober 2008

    "I expected the noise of aircraft as it's an airport hotel, but not every 30 seconds and 30ft above room causing it to shake. This is the reason I would not stay again. On arrival, staff "dumped" me in a corridor with a room number direction plate which did not include my room number. Another staff member then directed me in totally wrong direction to my room which included climbing stairs with heavy baggage (no lift) then having to retrace steps to find the room number plaque was wrong." (107675110)

    Room was newly decorated and very clean. Staff on Reception desk were polite and helpful.

    Room (although newly decorated) was located in shabby, noisy staff quarters. Poor lighting design in room with all lights on one switch meant had to have bright light and high heat (the halogen spots being very hot).

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Recent bekeken hotels

Bookmark met:

Wat zijn dit?