The Royal Horseguards, London

2 Whitehall Court, London, SW1A 2EJ
4   Hotel

The Royal Horseguards ligt tussen de rivier de Theems en Trafalgar Square. Dit prachtige vijfsterrenhotel heeft een stijl waarin zowel historische als moderne e... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Martyn ( Volwassen paar) 

    van Spalding , GB  op  16 november 2009

    This stay was flawless the room and view were spot on the staff were A1

  • 9/10 Anonymous ( Jong paar) 

    op  10 september 2009

    "Nice stay" (107543660)

    Well appointed rooms. Excellent staff / conciege. Great location. Lovely building.

    Breakfast was nice but not very original. Windows have to be locked shut so always running A/C. Limited options to avoid lifts. Lobby full of unsubtle G20 security men

  • 9/10 Lynda ( Volwassen paar) 

    van Paddock wood , GB  op  3 juli 2009

    lovely room overlooking the river

  • 10/10 Anonymous ( Volwassen paar) 

    op  19 juni 2009

    "I would recommend this to anyone who wants a comfortable hotel near Whitehall/Westminster." (107521651)

    A wonderful experience made even better by being upgraded to a more luxurious room because ours was not ready for us.

    Very expensive meal in the restaurant - prices on the menu do not include VAT or service charge, although these are automatically added to the bill.

  • 9/10 Victoria ( Jong paar) 

    van London , GB  op  28 mei 2009

    "Very good" (107802657)

    Beautiful, excellent service - we loved the TV in the bathroom.

    None

  • 7/10 Anonymous ( Volwassen paar) 

    op  20 januari 2009

    The room was very hot, difficult to cool it down. The bathroom sink did not drain very well, need cleaning out.

  • 8/10 Anonymous ( Volwassen paar) 

    op  15 januari 2009

    "We would definately stay again but would be very dissapointed if given a similar room." (107694702)

    The general decoration of the hotel was very good and the service was excellent. Close to many attractions.

    The room we were given had a very high window that you could not look out of. It was a shame there was not parking close by.

  • 10/10 Anonymous ( Volwassen paar) 

    op  13 januari 2009

    "Excellent" (107655570)

  • 10/10 Kathryn ( Groep collega's) 

    van Beccles , GB  op  21 december 2008

    "i think its a lovely hotel and the staff were very friendly i stayed with my friend but will stay again for sure next time with my husband he will love the luxury of it all." (107478795)

  • 10/10 Cliff ( Volwassen paar) 

    van Abingdon , GB  op  17 december 2008

    "The bad points pale into insignificance, compared with everything that was good. It was well located for the Playhouse Theatre and Bankside tube station literally 2 minutes walk." (107682561)

    Arrived at the hotel earlier than room availability time, reception staff and concierge were very accommodating and we were immediately shown to a really nice room on the seventh floor. Linen and bedding excellent, huge queen size bed, 6 really soft pillows. Bathroom had both bath & shower and a TV over the bath, all spotlessly clean. For a city hotel no discernible traffic noise.

    The hotel was in the process of refurbishment (to a high quality), in order to provide some privacy, all the windows had been covered in an opaque film. The down side was no view, not even able to tell what the weather was doing. Breakfast was nicely cooked unfortunately on both days the bacon was cold.

  • 10/10 Kathleen ( Volwassen paar) 

    van Fakenham norfolk , GB  op  16 december 2008

    "The staff and our room were top rate, i would recomend it to anyone." (107642449)

    Having worked in hotels all my working life,this is our favourate hotel in London,everything about it made our stay wonderful.

    We did'nt have any bad points.

  • 9/10 Sharon ( Groep collega's) 

    van College station, tx , US  op  9 december 2008

    "Very good experience at the hotel and with the staff. Location could not be beat." (107329811)

    Room completely refurnished and very large. Wonderful amenities. Hotel staff very friendly and helpful. Location very convenient for train and underground transport.

    Not bad per se, but did have problems with Internet access as hotel refurbishment in process had taken out several points for wireless access. Also, could hear construction work, but again, not a major issue.

  • 10/10 Jill ( Volwassen paar) 

    van Swindon , GB  op  8 december 2008

    "very well situated for london theatres, also for the southbank/london eye" (107875480)

    first class all round

  • 10/10 Anthony ( Volwassen paar) 

    van Canvey island , GB  op  2 december 2008

    "As always a pleasurable stay at the Royal Horseguards" (107565930)

    The staff are really friendly and there is a real 'at home' feeling about the hotel.

    The room we stayed in had quite a small double bed

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  28 augustus 2008

    "great hotel, really enjoyed our stay" (107236611)

    We were upgraded promptly after our first night to a royal room which was very clean and nicely decorated.

    first room we were given was of a very poor standard for a 'delux room' . Bed was awful with lumpy springs causing major discomfort. grubby carpet and cracked bathroom tiles were not in keeping with a 4* hotel.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Alex ( Volwassen paar) 

    van Lichfield , GB  op  18 november 2008

    "The hotel was very well presented and clean, the staff were polite." (107524221)

    room was clean and comfortable.

    i reported that someone must have come into our room whilst i was out in the day as they had clearly used the toilet. Nothing was stolen so I imagine that this must have been a member of the staff. I received a bottle of wine as an apology which was appreciated. I found it difficult to talk to the concierge's as although they spoke english this clearly was not their first language so they had difficulty understanding what I was asking at times.

  • 8/10 Peter ( Solo zakenreiziger) 

    van Edinburgh , GB  op  16 november 2008

    "Great hotel, good location - let down in a minor way by the point made above" (107909086)

    The overall impression of the hotel is good...

    However, I felt that some of the staff, seem to be 'jobsworths' and if it wasn't specifically their job they ignored you.

  • 10/10 Simon ( Volwassen paar) 

    van Eastbourne , GB  op  10 november 2008

    "All in all a first rate hotel. Very comfortable and spotlessly clean with friendly attentive staff. I would stay there again without hesitation." (107527172)

    The hotel is in a prime location. Has been/is being refurbished to a very high standard. The staff were attentive and friendly. The food was excellent. The cleanliness was first rate.

  • 10/10 Catherine ( Solo vakantieganger) 

    van Coventry , GB  op  4 november 2008

    "The hotel was excellent, and very luxurious." (107784331)

    The hotel was EXCELLENT value for money and very posh!

    The weather, thought that was nothing to do with the hotel!

  • 9/10 Anonymous ( Volwassen paar) 

    op  9 september 2008

    "Very pleasant indeed" (107127551)

    found it difficult to work out how the heating/aircon wall attachment was operated. Had to get up in the night to "fiddle" with it as we were hot and airless. Also got too cold when we switched it on. All a bit of a mystery. Handy instructions would have helped greatly.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  26 september 2008

    "fine" (107309364)

    well renovated

    over priced

  • 9/10 John ( Volwassen paar) 

    van Moneymore , GB  op  29 juni 2008

    "With the exception of the noise very good" (97263028)

    Efficient staff, good quality accommodation well located for various means of transport

    Ongoing work caused disruption - jack hammer or kango being used

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Timothy ( Solo zakenreiziger) 

    van Henley-on-klip , ZA  op  25 juni 2008

    "Enjoyed it" (97233596)

    Location, food, view from room.

    Did not always have hot water in shower, mattress needs replacing (Room 839)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Nick ( Volwassen paar) 

    van Canberra , AU  op  13 juli 2008

    "far too expensive for what you get" (108011458)

    location

    internet facilities non-functional, and should in any case be included in room rate

  • 7/10 Jackielyn ( Groep collega's) 

    van Athenry, county galway , IE  op  23 juni 2008

    "Overall, barring some inconveniences, we found the hotel acceptable and would stay at Royal Horseguards again. Two reasons to stay again: feeling of safety & proximity to attractions we enjoy visiting." (97011531)

    Very acceptable location in relation to the parts of the city we were visiting. As 4 women traveling alone, we felt very safe there. Charming rooms but a bit shabby, although very clean.

    (1)I pre-booked taxi with concierge each morning for the evening's event. We expected the taxi to be at the door waiting for us at the appointed time; although we always appeared 10 minutes early, we had to re-request the taxi & the doorman would then hail a cab resulting in late arrivals for all events by a minimum of 20 minutes. I find that completely unacceptable. (2) I pre-booked 2 Executive Twins & the rooms were polar opposites of each other in terms of size, view and overall feel. Both mini bars in each room were understocked, according to the price list.

  • 10/10 Susanne ( Volwassen paar) 

    van Arnsberg , DE  op  1 juni 2008

    "Excellent value for money" (97905565)

    excellent staff who were extremely caring. as it was our anniversary they could not do enought to make it special including room with a view of thames and free bottle of wine. The location is excellent.

  • 8/10 Anonymous ( Volwassen paar) 

    op  29 april 2008

    Struttura di alta qualità, all'arrivo con un supplemento mi è stato proposto l'upgrade alla camera de luxe con vista Tamigi, ne vale la pena.

    La colazione continentale NON vale assolutamente il prezzo pagato.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  22 mei 2008

    "I was very impressed with the young woman who checked me in when I arrived. She was very profession, attentive, sweet and accomodating. She took extra time to rearrange our room to have the most interesting views and windows. I was doubly impressed with this since I had booked one of the least expensive rooms at the hotel. It was nice to still be treated as a valued customer. (I believe her name was Renata)" (97753669)

  • 10/10 Anonymous ( Volwassen paar) 

    op  19 maart 2008

    "Excellent Hotel, you felt at ease during the stay." (97723817)

    Excellent service,the staff made you feel welcome.

  • 7/10 Anonymous ( Groep collega's) 

    op  14 maart 2008

    Location

    Remote control for TV was not 100% operational.

  • 8/10 Anonymous ( Jong paar) 

    op  19 december 2007

    "i would like to have known that my room was not a view over the thames would liked to have known if i asked the hotel to book me a taxi that there was a charge for this." (97098168)

    on the thames close to the theatres and main streets

    the view from the room

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  14 november 2007

    The spaciousness,comfort of furniture, if not beds, and location

    The pillows were dreadful--on both beds! And would very much like signs of this being an environmentally responsible hotel-- re lighting levels, laundry levels etc.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Steve ( Jong paar) 

    van Stockport , GB  op  26 september 2007

    "Fantastic hotel opposite the London Eye - Couldn't get a better location for all the sights." (99538784)

    Location

  • 5/10 Hilary ( Volwassen paar) 

    van Sheffield , GB  op  17 juni 2007

    The room we were given after I complained about the first accomodation was quite pleasant as it had a nice view of the gardens and river

    The room we were initially given was the worst hotel room I have been given. It was so built around that the sky was not even visible - I could not have spent a night in there without suffering from claustrophobia.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  27 juni 2007

    "Perfect for sights trafalgar sq etc.Drink prices a bit saucy but not too bad if you are only using residents bar." (99908431)

    Very central to everything, easy to get to via underground

  • 7/10 Anonymous ( Volwassen paar) 

    op  21 juni 2007

    The quiet area, proximity to Royal events and so many interesting places. The lounge areas in the hotel,the convenience of very good food drink and service at all times.

    The view from the room window - 543 - supposedly a de-luxe but the bathroom was showing definite signs of wear and requires refurbishment.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  11 april 2007

    "THE HOTEL IS A BIT DAUNTINGLY SMART WITH UNIFORMED DOORMEN AND CONCIERGE AND VAST MARBLED RECEPTION AREA. I FELT DISTINCTLY UNDER-DRESSED IN JEANS AND BOMBER JACKET. BUT TO BE FAIR THERE WAS NO SNOBBERY FROM THE STAFF AND OUTSTANDINGLY GOOD SERVICE CHECKING IN. RECEPTIONIST WAS FRIENDLY, WELCOMING AND EFFICIENT AND SHE ALSO OFFERED A ROOM UPGRADE ON ARRIVAL FROM 'DELUXE' TO 'EXECUTIVE' FOR " (99733446)

    CLEAN, COMFORTABLE BED, PLENTY OF DRAWERS, GOOD WARDROBE, SPACE FOR LUGGAGE. ELECTRIC LIGHT FOR DO NOT DISTURB ETC WAS A GOOD TOUCH.

    THE ROOM LIGHTING WAS JUST ROTTEN FOR A SO-CALLED EXECUTIVE ROOM. CANDLE STYLE BULBS WITH NO SHADES AND NO BEDSIDE TABLE LAMPS MEANT THERE WAS NO ATMOSPHERE TO AN OTHERWISE PLEASANT ROOM.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Recent bekeken hotels

Bookmark met:

Wat zijn dit?