Thistle Poole, Poole

The Quay, Poole, BH15 1HD
3   Hotel

Thistle Poole kijkt uit over een van de grootste natuurlijke havens van Engeland; Poole Quay. De historische oude stad Poole ligt op enkele minuten van het hote... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Nigel duncan ( Volwassen paar) 

    van Exeter , GB  op  20 oktober 2009

    I THINK BREAKFAST SHOULD BE INCLUDED, AT LEAST CONTINENTAL

  • 3/10 Anonymous ( Volwassen paar) 

    op  26 augustus 2009

    "Ideal location but in need of a refurb. We thought it was expensive for the comfort and facilities we received. " (107349642)

    Location

    Very dated hotel,bathroom not very clean,mould and mildew on ceiling and tiles, carpet on landing was worn and had holes in it. Public toilets had soap dispenser was hanging off wall and were not very clean.

  • 3/10 Anonymous ( Volwassen paar) 

    op  21 juni 2009

    "Totally disappointed" (107309146)

    Location

    Dirty, dark, dated, sad, under sized bed & over priced

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  14 juli 2009

    "Good weekend overall." (108467822)

    Very conveinent for quay ,resturants and shops etc.

    £120 a bit expensive for one night,also had to pay for car park cheeky.

  • 9/10 Gillian ( Volwassen paar) 

    van Stonehouse , GB  op  9 juli 2009

    "Good." (107323770)

    Nice position. Pleasant staff. Easy to book.

    Cost rather expensive considering breakfast was not included. Also breakfast was expensive!

  • 8/10 Anonymous ( Volwassen paar) 

    op  7 juni 2009

    "pleasant" (107672825)

    Excellent breakfast

    As a resident, I did not expect to pay for parking overnight.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  7 mei 2009

    "I only wish I had a room overlooking the seafront instead of the car park which I always have had in the past. Otherwise I had a pleasant stay." (107907694)

    Good location and staff very helpful.

    Needs refurbishment in places

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Jennifer ( Volwassen paar) 

    van Burnham , GB  op  24 mei 2009

    "very good" (107694514)

    good location friendly staff

    nil

  • 8/10 Paul ( Solo vakantieganger) 

    van Upton upon severn , GB  op  2 april 2009

    Request for early breakfast was missed; form did not get collected from door

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Jong paar) 

    op  3 maart 2009

    Thick dust on the vents of the room heater and bathroom extractor.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  16 januari 2009

    "Friendly, helpful, efficient. Excellent breakfast!" (107625329)

  • 8/10 Neil ( Solo vakantieganger) 

    van Bristol , GB  op  8 oktober 2008

    "Overall quite good. " (107307768)

    Nice location, nice room

    Qute expensive

  • 8/10 ( Volwassen paar) 

    van Wakefield , GB  op  10 september 2008

    "LOVED THE LOCATION THE VIEW FROM OUR ROOM WAS WONDERFUL, WE WILL CERTAINLY RETURN." (107256680)

    THE MEAL WE HAD IN THE RESTAURANT WAS EXCELLENT.

  • 10/10 Katharine ( Man/man of vrouw/vrouw paar) 

    van Hampshire , GB  op  17 augustus 2008

    "Brilliant!" (108079723)

    Excellent views from room and restaurant. Prime location.

  • 8/10 Anthony ( Volwassen paar) 

    van Bromborough , GB  op  16 augustus 2008

    "Over the two nights the stay was poor for the price charged,the standard average compared with a Premier Inn,but the food in the restaurant excellent.Staff were pretty good on average but attention to detail lacking.How we could be charged for a Saturday and Sunday paper on a Saturday I have not figured out yet !!As retired hoteliers we were not overly impressed." (107109638)

    Due to late arrival of ferry we checked in at 2-30am - the night porter was brilliant - cheerful,efficient and helpful.After the last stay we were not charged this time for car parking or room service,and water was provided in the room.

    Still poor bathroom maintenance - the fan was very noisy.The double was not the biggest in the world.

  • 7/10 Anthony ( Volwassen paar) 

    van Bromborough , GB  op  5 augustus 2008

    "Going back on return journey to Poole but not really impressed - in hotel management and restaurant profession for over 40 years - things not getting better" (107109654)

    Excellent food in Restaurant at dinner.Fun stuff on quayside on evening of stay.

    Faded bathroom,no lemon in bar,setting up function tables before breakfast finished,not great breakfast,

  • 7/10 Alexander ( Volwassen paar) 

    van London , GB  op  4 augustus 2008

    Great Location

    Bed was small and uncomfortable

  • 6/10 Anonymous ( Groep collega's) 

    op  30 juli 2008

    "had we been able to check in when arrived from the airport rather than spend most of the day waiting about and then late for the church service, " (97730053)

    service in the breakfast room was excellent, staff polite and helpful

    had family christening to attend in local area at 2.30pm arrived at hotel from airport at 10.00am was informed that could not check in or get access to the room until 2.00pm. asked if we could be allowed in slightly early as had to get ready and get to the church by 2.30pm. FORTUNATELY friends had arrived the previous night and had to use their facilities to shower and change as we did not get access to the room until 2.10pm. this meant that we arrived late for the church service. Also the couple travelling with us in the same position had a small baby with them and they could not get access to their room to feed or change the baby.

  • 7/10 Anonymous ( Groep collega's) 

    op  30 juli 2008

    "would come back.just to inspect the tiles!!!!!!!!" (108003796)

    food good,staff friendly.even on first floor ,no disturbance at night

    bathroom tiles could be cleaner.and as we had very hot weather and only a fan for air conditioning,a small fridge would have been heaven!!!!

  • 6/10 Malcolm ( Volwassen paar) 

    van Taunton , GB  op  18 juli 2008

    "Would not currently choose to use a Thistle Hotel again as our first choice." (97014376)

    Although a non-smoking room, smelt of smoke on entering and bits of tobaco in the toilet. Glass left on table with water wasn't at all clean. Sign on bathroom door suggested dressing gowns should have been provided, but weren't - don't know if this means sign should have been removed.

  • 9/10 Robert ( Volwassen paar) 

    van Colchester , GB  op  13 juli 2008

    "Good,a bit overpriced" (97715140)

    clean,efficient staff,good breakfast

  • 3/10 Tracy ( Volwassen paar) 

    van Bognor regis , GB  op  8 juli 2008

    "Very poor and dissapointing" (108061076)

    Breakfast was nice,

    Drinks too expensive, Having to pay to park in the hotel, Loin of pork in Jolliffs restaurant was unedible, Room wasn't cleaned until 3.30pm on the Saturday, Not enough information conveyed from reception at check in, Couldn't use upstairs restaurants and bars due to functions on both nights stay.Staff in the restaurant that we did use never showed use to our table,curtain collapsed whilst we were eating staff laughed when told with no attempt to remove the curtain.

  • 4/10 Kerry ( Jong paar) 

    van Cambridge , GB  op  2 juli 2008

    "I would not recommend staying at this hotel - it is overpriced and tatty." (108059421)

    The staff were polite and gnerally helpful with our queries/problems. The only really good points were that the beds were comfortable and the location of the hotel is right on the quay. The breakfast was of a good standard, but only what you would expect for the price paid.

    This is a very tired hotel, a complete refurb is necessary! The room we had was directly over the bins/smoking area for staff, this posed a slight problem when the staff decided to start a BBQ and we arrived back to our room and it smelt of smoke! To make matters worse the aircon unit in the room was broken and thus our windows were open as it was very hot in the room. A fan was supplied by the staff to ease the heat but was so noisy that it kept us awake!

  • 6/10 Anonymous ( Volwassen paar) 

    op  22 juni 2008

    Comfy bed. Nice shower

    Poor service at breakfast. Had to ask for toast twice, and cup & knife were missing in our table settings.

  • 9/10 Anonymous ( Volwassen paar) 

    op  2 juni 2008

    "Very good." (97643258)

    Friendly staff, comfortable room and great views of the harbour.

    Car park was very, very busy and we were charged for parking!

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  20 mei 2008

    "The staff were generally very helpful and welcoming. Perhaps the check-out process was a bit offhand -probably because of other distractions" (97710136)

    Very good welcoming service in the dining room at breakfast

    Nothing really

  • 10/10 Mohamed ( Volwassen paar) 

    van Solihull , GB  op  13 mei 2008

    "over all excellent value for money" (97131281)

    we booked a room with sea view and it was overlooking the harbour and it was fantastic

  • 9/10 Elaine ( Volwassen paar) 

    van Hereford , GB  op  8 mei 2008

    room with sea-view

  • 10/10 Jacqueline ( Vriendengroep - volwassenen) 

    van Lydney, gloucestershire , GB  op  8 mei 2008

    "Loved the location. The quay is a great place with lots of good restaurants, bars, cafes etc within walking distance. We were able to walk to our show at the Lighthouse. Easy access to the beaches, and the Purbecks beyond. Fantastic venue to eat breakfast, overlooking the water to Brownsea Island. I am Poole born, and all my famiy still live there, so this was the first time I'd used a hotel as a special break for ourselves and our dear friends. I selected the Thistle for its location, and it worked out perfectly." (97932326)

    Spacious yet reasonably priced rooms. Plenty of coffee etc in the room, and more on request at reception.

    A little too warm and as we were on the ground floor I wasn't really comfortable about opening a window through the night.

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 mei 2008

    "We had seen the hotel on a previous visit and thought it would be a good [place to stay. The hotel came up to our expectations." (97291218)

    Very clean and located near to the Quay

    The manner of the car park attentant

  • 6/10 Anonymous ( Volwassen paar) 

    op  29 april 2008

    breakfast - venue and service very good

    room - fabrics all stained but otherwise OK: room service at 10.30 p.m. dreadful - we are surprised to still be alive after the pizza and soup!!

  • 7/10 Simon ( Volwassen paar) 

    van Hunstanton , GB  op  23 april 2008

    "Nice place to stay, but general maintenance of room was not as expected from a prestigous establishment." (97706278)

    The view of the harbour

    The room decoration was getting tired and the bathroom extractor fan was filthy. The kettle did not work.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  29 maart 2008

    "Should state if parking is secure and not private as led to believe. Rooms were OK, I expected it to be better for that price." (97392496)

    Chinese Restaurant right next door, Indian restaurant not far, 3 pubs nearby incl Wetherspoons. Good sea view for breakfast.

    The heater was not working and the room was freezing cold. The room was facing the parking at the back. Area was not fantastic as there were flats behind and cars had steering locks over the steering wheel.

  • 6/10 Greg ( Solo zakenreiziger) 

    van Wombourne , GB  op  29 maart 2008

    Position

    Hotel needs a facelift and they require more on the desk at checkout time (8.00 - 9.00 am)

  • 8/10 Anonymous ( Volwassen paar) 

    op  5 februari 2008

    "The buffet part of the breakfast was very good,lovely fresh fruits and pastries but the orange juice should be freshly squeezed and not concentrated. The cooked breakfast tasted reheated, the scrambled eggs were watery and the fried egg was not cooked with crinkled edges but cooked in a shaped container and so was greasy." (97772131)

    The room was large, welll equiped, lovely crisp white sheets, great position for a hotel

    bathroom was tired

  • 5/10 Murray ( Solo zakenreiziger) 

    van Hemel hempstead , GB  op  21 december 2007

    "Booked on line and received confirmation with booking reference. Arrived at hotel just after 10pm to be told there was no reservation for me. When shown the confirmation was told they didn't have a reservation with that confirmation number either. However they did have a vacant room and on entry the coldness was striking." (97154890)

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  23 oktober 2007

    "Car parking fee. I would have made alternative arrangements." (97078750)

    The room was comfortable, quiet and had the facilities I required. The bed was comfortable. Breakfast was enjoyable and service was good.

    I resented having to pay

  • 3/10 Douglas ( Volwassen paar) 

    van Swindon , GB  op  18 juli 2007

    Proximity to the centre of Poole and to the relatives made it very convenient.

    The bathroom was rather dirty. Tile grout and bathtub were rather grubby. The bed was shockingly small. The room was very stuffy.

  • 9/10 Anonymous ( Volwassen paar) 

    op  17 juli 2007

    "There is very little to say since we lived in Poole until last year and I knew the site of the hotel which was our main requirement." (97987149)

    Views of Poole Harbour

  • 6/10 Anonymous ( Volwassen paar) 

    op  14 juli 2007

    "A wedding party stayed in the hotel on Saturday and were still shouting and running up and down the corridors untill 04:00 in the morning with no staff controlling them. It was not possible to sleep in the room." (97634591)

    The position of the room provided an excellent view of Poole Harbour.

    Being on the ground floor with a small garden used by other guests there should have been net curtains to provede privacy

  • 4/10 Pamela ( Volwassen paar) 

    van Manchester , GB  op  5 juli 2007

    "Overall it was a disappointing stay, but we were only in the hotel for a short period, so didn't want to spoil our weekend by constantly complaining. The hotel had an air of being rather tired and the receptionist apathetic. Shame really, because we had a brilliant weekend apart form this." (99355903)

    Closeness to the harbour

    The room was on a corridor that was being re-furbished. The curtains were torn and the area around the room was scruffy. We were disappointed that we were not offered a room overlooking the harbour even though it was obviously not particularly busy that weekend. The hotel receptionist was rather frosty when I asked her to check our taxi booking on the Saturday night (we had a theatre booking in Wimbourne). Breakfast the next day was only fair - the cold table looked a bit as though it had been left out for a long time - the cold fish and cheeses were curled up and stale. When we returned back from Wimbourne, we were told that the bar would be open until the last resident left and went to bed, but this was not the case. The barman on duty that night seemed to be struggling with a difficult couple, so we wondered whether he closed the bar because of this. I had booked a Thistle hotel because in the past I have had good experiences but I have to say that on this occasion it was like being in a cheapo hotel - lacking in the personal touch.

  • 7/10 Richard ( Jong paar) 

    van Newbury , GB  op  4 juli 2007

    "Breakfast - poor quality, unappetising food that looked like it had been sitting under lights in a pool of water for ages, and lousy, almost non-existent service. It was a struggle to even get coffee, let alone milk. We gave up on toast, it was just too painful. The staff ignored us from the time we sat down. Other tables were asked what they would like to drink and a tray of coffee, milk and toast brought to them. We sat there for ages and were offered nothing, and when we asked, the waitress responded as if we had asked for the earth." (99306966)

    Proximity to centre of Poole

    Breakfast - see below.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  25 juni 2007

    The Location was very good.

    Avertising 2 Lunch-time meals for

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