The Glasshouse boutique hotel, Edinburgh

2 Greenside Place, Edinburgh, EH1 3AA 5

The Glasshouse boutique hotel is een luxueus vijfsterrenhotel op slechts 700 meter van Princess Street en het treinstation Edinburgh Waverley. Het hotel heeft s... more

 

£ Kamers vanaf £50 per nacht
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9/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
9/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
9/10 Functioneren van het personeel
9/10 Algemene indruk
10/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Jonathan ( Volwassen paar) 

    van Oakham , GB  op  26 augustus 2009

    "A great experience" (107919105)

  • 10/10 Anonymous ( Jong paar) 

    op  7 juli 2009

    "Excellent. Highly recommend for cost." (107751422)

    Excellent staff; excellent breakfast service and food; room was nicely air conditioned. Front doorman was so nice and helpful.

    Long walk from hotel elevators to our room.

  • 10/10 Anonymous ( Jong paar) 

    op  22 juni 2009

    "excellent" (107394962)

    arrived at 9 am couldnt check in till 2 pm

  • 10/10 Kareen ( Solo zakenreiziger) 

    van Elgin , GB  op  19 april 2009

    "The visit was an absolute pleasure" (107985022)

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  14 maart 2009

    location/breakfast

    size of room/size of twin beds/lack of restaurant yet present on a website

  • 9/10 Adrian d ( Volwassen paar) 

    van East kilbride , GB  op  26 januari 2009

    "Excellent.Would recommend it." (107664960)

    Superb welcome from William at Door through to reception .Extremely attentive and welcomming by all employee's from resteraunt to cleaning staff.Everyone smiled and wished good morning/evening.What a difference from other 4/5 star hotels in Edinburgh

  • 9/10 Catriona ( Jong paar) 

    van Aberdeen , GB  op  3 januari 2009

    Excellent staff, clean and comfortable bedroom, spacious, clean bathroom (heated tiles and big shower enclosure was a major plus), contemporary style and central location

    Temperamental sensor in door of one wardrobe - light kept switching on intermittenly when the door was closed which was annoying when it happenned intermittently during the night. Apples in complimentary fruit bowl had gone off.

  • 9/10 John ( Familie met jonge kinderen) 

    van Reading , GB  op  7 juli 2008

    "Once we arrived and saw the room we tried to book for another night because we were so impressed with the look and feel of the hotel but all rooms we booked. " (108074246)

    Spacious and stylish rooms and tasteful lobby without the riff-raff of a chain hotel. We loved the honesty bar (and the nice feeling of trust and charm that it conveys) and the huge roof-top garden and lawn. Staff were brilliant. Fresh and well prepared full Scottish breakfast - all fresh quality ingredients cooked beautifully.

    A bit inconvenient to get to the parking lot (a few doors up the road), especially with luggage.

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  1 juni 2008

    "Excellent, but travel by train" (97252130)

    Service, so helpful. Clean, modern, little touches such as water delivered to your room, turn down service

    Parking, even with 30% off, VERY expensive

  • 9/10 Anonymous ( Volwassen paar) 

    op  16 mei 2008

    "When making booking twin beds were requested. However, a double was provided. Twin beds might have provided choice of bed covering according to personal preferences. Would it be possible to provide 'oldies' with instructions for operating heating controls, CD player and wireless. However, overall, our stay was very enjoyable" (97114340)

    Modern, clean and very good facilities

    Choice of bedding, ie duvet/blankets would have been welcome

  • 9/10 Nick ( Solo zakenreiziger) 

    van Portsmouth , GB  op  28 januari 2008

    "Excellent - I definitely be back!" (97468956)

    The style of the hotel, and great service offered by the staff.

    The drain hole in the shower was partially blocked and flooded the bathroom floor.

  • 8/10 Anonymous ( Volwassen paar) 

    op  9 januari 2008

    "Nice hotel, friendly staff" (97714353)

    room

    check out slow

  • 10/10 Jane ( Jong paar) 

    van Castle douglas , GB  op  7 januari 2008

    "Fabulous experience hotel is in a super situation for playhouse, shops, royal mile etc. All staff were very helpful and friendly nothing was too much bother for them." (97191876)

    The rooms were beautiful and opened onto a roof top garden. General look of lobbies were very upmarket and of standard you would expect from a five star hotel

    Nothing

  • 6/10 Lucia ( Ander) 

    van Torrelodones , ES  op  4 oktober 2007

    "Next time, make a reserve for a garden" (97015877)

    Clean, lighty, magnificient shower, delicious breakfast, centrum city.

    The room n

  • 10/10 Sue ( Vriendengroep - volwassenen) 

    van Wokingham , GB  op  3 oktober 2007

    "An excellent hotel in all ways - location, facilities, standards, friendliness and ambience. Attention to detail of every kind makes such a difference and is so refreshing. A return visit is a must." (97970289)

    Everything!

  • 5/10 Michael ( Groep collega's) 

    van Sandillon , FR  op  27 september 2007

    "Personnel de l'hotel ne parlant pas le francais. Serviettes et housse d'oreiller usager. Prix des prestations exag" (97397429)

    Proximit

    Prix de l'hotel

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  19 juli 2007

    "Friendly staff, excellent hotel... great location!... what more can I say!..." (99859472)

  • 9/10 Davis ( Volwassen paar) 

    van Ponte vedra beach , US  op  21 juni 2007

    Location and room.

  • 10/10 Anonymous ( Volwassen paar) 

    op  18 juni 2007

    "No additional comments, except that it would be nice to have Marmite available @ breakfast(!), and some visitors' information on display in the lobby. Thank you for an enjoyable and comfortable stay," (99951531)

    Proximity to Waverley Station (we travelled by rail to Edinburgh), the ambience, the breakfast, the relative cost, the courtesy of your staff & the comfort of our room.

    Could not get a picture on BBC2 (we wanted to watch the tennis!).

  • 9/10 Anonymous ( Volwassen paar) 

    op  14 juni 2007

    "We were particularly impressed with the staff who were very helpful and demonstrated high standard of care. The food was excellent. The bed was wonderful!!" (99879042)

    Being spoilt!

    TV and radio both hard to operate or faulty - not sure which!

  • 8/10 Anonymous ( Jong paar) 

    op  1 juni 2007

    "Overall very nice atmosphere and very good service. Excellent breakfast menu'. Limits: the staff was unable to book a car for us, I had to phone on my own to car renting agencies. You don't expect this in a 5stars hotel!" (99516147)

  • 10/10 Stuart ( Volwassen paar) 

    van Braintree , United Kingdom;GB  op  13 april 2007

    "The hotel was a wonderful experience. The view from the roof garden was just spectacular and you would not believe you were in the heart of Edinburgh. Staff were very welcoming and helpful and the room was amazing (details above). Some small details which were missed was info on the website regarding parking facilities next to the hotel and the discount offered on the parking fee. This is one of the cheaper car parks that we have been to and great value once the discount has been applied. Other point was more info needed about Edinburgh and things to do. We knew Edinburgh well so did not impact our stay but it would be handy for other guests to have at least some details of surrounding attractions." (99430505)

    The suite was warm and inviting as well as being modern and chic. It had all the facilities that you would expect but others which some hotels still fail to provide i.e ironing board and well stocked mini-bar. The bed was extremely comfy and the balcony with views of Calton Hill was impressive. Just wished we were able to stay for longer to enjoy all the amenities.

    Cannot compalin in anyway about the accommodation.

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  11 april 2007

    The accomodation was great, very contemporary and luxurious. Excellent customer service and great value for money.

  • 9/10 John ( Jong paar) 

    van Ennischort , Ireland;IE  op  4 april 2007

    very comfortable beds and room

    a little too expensive, breakfast shoud be included,

  • 10/10 Anonymous ( Familie met oudere kinderen) 

    op  30 maart 2007

    The rooms wer very comfortable. In fact your beds were one of the most comfortable on our entire U.K. trip. The other great part of our trip was William in the lobby. He was extremely helpful to all of our questions while visiting Edenbough.

  • 8/10 Richard ( Volwassen paar) 

    van Newcastle upon tyne , United Kingdom;GB  op  21 maart 2007

    "Veyr good, nice, clean hotel. Staff very obliging. Needs better directions/map on the website to find the hotel. Coonvenient location to walk round old town or new town, or simply shops" (99956648)

    Very friendly and efficient staff. Comfortable, convenient and clean

    Poor directions to find the hotel, slightly cramped rooms. Lack of a centre in the hotel (manned bar, etc) left social area rather cold

  • 9/10 Anonymous ( Jong paar) 

    op  14 februari 2007

    Great staff!!

    Noisy plumbing!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  11 februari 2007

    "I have never had such a personal service, I felt as if I had been known by the staff most of my life and yet this was my first visit. The little personal touches of handwritten welcome card, thistles, fruit etc made it feel so special." (99259647)

    Husband recently had an operation which requires him walking with crutches. The staff could not have been more helpful offering private lifts and help with everything.

  • 9/10 Anonymous ( Jong paar) 

    op  19 december 2006

    "Bottle of water were left ouitside the room each night would of liked to know if these were complimentary or not as everything else was expensive to purchase" (99606465)

    It was to a very high standard and luxurious

  • 10/10 James ( Jong paar) 

    van York , United Kingdom;GB  op  14 december 2006

    Modern and stylish, very clean

    Didnt appreciate having to pay at the start of my stay, also was annoyed that it was done infron of my other half. I would have preffered to have done it when i was ready.

  • 9/10 Anonymous ( Jong paar) 

    op  13 december 2006

    "Had a fantastic stay. Hotel & staff were excellent. Will certainly being staying again next time we are in Edinburgh." (99322653)

    Heated flooring in the bathroom!

  • 10/10 Keith ( Jong paar) 

    van Oxted, , United Kingdom;GB  op  8 november 2006

    "The hotel is ideally located for exploring Edinburgh. The staff went overboard in their efforts to help us, looked after our bags after we'd checked out, booked us a cab to the station and we're great" (99812830)

    Levels of staff service, venue, facilities in the room

    Nothing - it was fine

  • 10/10 John ( Volwassen paar) 

    van Huntingdon , United Kingdom;GB  op  21 augustus 2006

    The atmosphere and attention to detail. Also breakfast was fantastic!

    Nothing

  • 10/10 Linda ( Familie met oudere kinderen) 

    van Streatley , United Kingdom;GB  op  19 augustus 2006

    "My grandson was really looking forward to a swim after travelling so far. We are just not accustomed to having to pay for the use of an advertised feature. I would have liked to have known prior to staying that this was not available. All in all our stay at your hotel was fantastic. We really want to thank your staff for their support in changing our rooms and the kindness they showed when doing so. They were great. I would recommend your hotel to anyone who wanted to have an elegant relaxing stay in Edinburgh." (3304674004)

    We all loved the beds! I wanted to take home the pillows! The rooms were extremely clean and well proportioned.

    I asked for 2 rooms close to each other and we got two rooms quite a distance apart. It was rectified very quickly by your staff with the utmost patience and thoughtfulness. The pictures of the women in the rooms were uncomfortable to my 14 year old grandson. We just don't see this type of photographs hanging in hotel rooms in America. Although they were displayed very nicely it was still uncomfortable for him. I also was led to believe there was a swimming pool. Again when traveling we usually do not have to pay to use a pool that a hotel provides.

  • 10/10 Alison ( Volwassen paar) 

    van Isa town , Bahrain;BH  op  19 augustus 2006

    "The hotel is very discretely signposted witht he entrance of a very busy street - it would have been helpful if there were arrival instructions pointing out the availablility of a stopping place immediateley outside the door, However, on arrival we were greeted by a larger than life character in a dark trilby hat who set the scene for the extremely courteous and helpful staff throughout the hotel. Reception was quick and efficient and we were on our way to our room within minutes. Check out was just as efficient and again our friend in the dark trilby was there to see us off and wish us Bon Voyage!" (3305169942)

    The hotel was very modern and well appointed . Its location, almost in the centre of Edinburgh, was most convenient for all aspects of our visit being very close to both the Old and New Town areas. Despite this, the design of the hotel, and in particular the roof top garden, gave a very private and country feel to the accommodation. In all it was a perfect gem of a hotel hidden away in the centre of the city.

    If there was a down side it was the walk from reception to the room which may not be to everybody's taste but did not bother us.

  • 10/10 A. j. ( Volwassen paar) 

    van Dallas , United States;US  op  8 augustus 2006

    "Parking was not available, which we were no aware of, and the alternative was two blocks away. Television did not have CNN or Fox News, generaly available in international hotels. Outside of that, the staff went to great lengths to be pleasant and responsive, especially the porters and whoever served room service. It is a beautiful oasis in the middle of a magnificent city." (3304437130)

    Very modern and high quality. Bed was great. Bathroom accessories were outstanding.View of the garden was awesome and soothing, considering we were in the middle of the city.

    Bathroom of room 10 and 40 was much smaller than 76, our original room which we had to vacate because the air cooling system was broken there.

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 augustus 2006

    "Experienced a very pleasant stay. The Glasshouse tag line sums it up: Chic. Unique. Boutique. I would say HIP but very comfortable. Staff was very pleasant and efficient. Concierge, William was undoubtably a former miltary officer with quite the flare. I liked many of the touches that will make me remember the hotel in the future. Special touches: Glass works abound and unique exotic flower displayed in glass Personalize morning newspaper with the day" (3305021022)

    The balcony gave the room an added bonus... truly enjoyed the hotel. Had marvelous memorable touches that will make me highly recommend it in the future. Well appointed!

  • 8/10 Barbara ( Volwassen paar) 

    van Washington , United States;US  op  17 juli 2006

    Great balcony, nice room tho very compact. We felt like we were on a boat. you couldn't move around the room when anything was open or the water was heating, etc.

    sexist attitude and design - As my husband and I approached the hotel, the doorman greeted my husband and took his suitcase, leaving me behind with my suitcase. He called someone else to come get mine. The picutres on the wall in the room are all of nude women-not great art, but at least have an equal showing of nude men, or something not sexist. There are no services to speak of except room service. The recommendation the doorman gave us for breakfast was really weird - the back of an Italian deli - we went somewhere else.

  • 6/10 Gordon ( Volwassen paar) 

    van Houston , United States;US  op  11 juli 2006

    Centrally located for city center activities. Room provided excellent view of and access to the roof garden. Shoe cleaning was a nice touch.

    Bathroom was far to small and beds were to soft.

  • 10/10 Judy ( Volwassen paar) 

    van Hq1(uk) , United Kingdom;GB  op  29 juni 2006

    "I was meeting my husband who flew in from abroad as i did so we had been apart for some time.The Glasshouse was a perfect place to meet up.We know Edinburgh well and have a son and many friends we could stay with but we just wanted to be alone and it was an ideal place to do so." (3304545238)

    extremely comfortable,peaceful.a proper BATH!A lovely breakfast in our room and a super view of the Forth.

    Nothing

  • 8/10 Anonymous ( Volwassen paar) 

    op  27 juni 2006

    Modern uncluttered style Good breakfast although expensive

    Car parking at a slight distance, not easy to drop off bags

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  7 juni 2006

    "The hotel was everything I would expect from somewhere of this class and reputation, couldn't really fault anything in terms of the room or service. In fact service by everyone we came into contact with was very good natured indeed. My only negative comment would be although the price was probably what you would expect to pay for somewhere like this, it's unusual in my experience for breakfast not to be included and when you are paying this kind of money it is nice for everything to be included - seems a bit greedy to be asked for an extra " (3304684480)

    Very comfortable bed, wall mounted TV, nice bathroom with seperate show.

    Room slightly small.

  • 10/10 Philip ( Jong paar) 

    van Newmarket , United Kingdom;GB  op  2 juni 2006

    "Edinburgh is a fantastic city and our visit was made even better by staying in a great hotel. All staff were very helpful and polite, a great room over looking the garden, what more could we ask for." (3304670815)

    Room layout excellent, bathroom superb, best bed we've ever slept in

    nothing

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