Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne

Cobalt Business Park, West Allotment, Newcastle Upon Tyne, NE27 0BY 3

Het Newcastle Village Hotel and Leisure Club is meer dan gewoon een hotel: het is ideaal voor zaken, plezier en ontspanning, compleet met de grootste ontspannin... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

9/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
9/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Joanne ( Jong paar) 

    van Leicester , GB  op  23 september 2009

    Staff were very friendly and eager to help. Room was really well appointed. Leisure facilities were brilliant. Choice of two venues to eat, food at the verve was lovely.Room tariff was very competative.

    Food in pub was only average

  • 10/10 Penny ( Solo vakantieganger) 

    van Sawbridgeworth , GB  op  22 september 2009

    The staff were extremely friendly and helpful, service was courteous and prompt and I would recommend this hotel to friends and family

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 september 2009

    "The hotel was generally very good but would not include breakfast on further visits." (108646741)

    Very comfortable and friendly staff.

    Unfortunately the bath had hairs in it. We found the cooked part of the breakfast inedible and very poorly presented.

  • 9/10 Glenn ( Solo zakenreiziger) 

    van Cambridge , GB  op  21 juli 2009

    "Best option in this area." (108339260)

    Great service, well equipped room, free WiFi

    It's a bit expensive for the location and standard.

  • 10/10 Sandra ( Volwassen paar) 

    van Hemel hempstead , GB  op  23 juni 2009

    "Brilliant." (107415765)

    Lovely comfy bed, clean room and surrounds. Good food and friendly staff.

  • 8/10 Ian ( Volwassen paar) 

    van Gateshead , GB  op  26 mei 2009

    "Stay in hotels quite a lot in the course of work. Not so long ago Village Hotels were quite poor in terms of the general offer. The only redeeming factor used to be the leisure club. However, they appear to have improved the chain quite substantially in recent years. The Newcastle hotel was a good example of this and would definitely recommend as value for money with excellent leisure facilities." (107564453)

    Leisure facilities Value for money ( £65 B&B for two )

    No real complaints at all

  • 7/10 Marc ( Solo zakenreiziger) 

    van Stourbridge , GB  op  20 mei 2009

    Excellent gym facilities.

    Rooms feel slightly dated but still comfortable and clean.

  • 8/10 B ( Familie met oudere kinderen) 

    van Kirk smeaton , GB  op  11 maart 2009

    "Nice accommodation, good facilities and convenient location. However, don't expect too much of the food and eat out if it's a special meal." (107572901)

    Nicely presented modern hotel with good leisure facilities, ample free parking and friendly staff

    Standard of food is poor. The menu has a limited choice of popular options, which are fine, but the standard of the food is poor compared with the hotel/menu presentation and price e.g. cold fries, greasy chilli, chewy rice. Service is also very slow, 45 mins for tinned tomatoe soup and a flatbread at lunchtime.

  • 5/10 Anonymous ( Volwassen paar) 

    op  10 maart 2009

    "Qite a few minor problems which on their own would have been ignored. A large but comfortable hotel" (107773578)

    Staff were friendly,considerate and helpful.

    On arrival the room was cold, thermostat had been turned down. The bathroom was even colder. In spite of warning notice to take care with the heated towel rail it didn't work. I was told by reception all towel rails had been tuened off for cost cutting measures. Same with the absense of toiletries. The loo roll holder was just below the washbasin and due to this design the toilet roll got soaked. The lights were operated by the key fob which was required when using the leisure facilities leaving the room cold and dark if they stayed in the room. Was told later that they had a few spare fobs if you asked. Although it stated quite clearly when booking the amount would be debited immediately I was asked for the full amount on deoarture. I did not know if the money had already been taken from my account but I was assured it had not. I was told to check on my account when I returned home Offer included B&B and dinner on the first night. On arrival I was told there was an allowance of £18 per person. I would expect a dinner to be 3 courses but this would have been impossible unless one chose the cheapest items on the menu. I had to ask 3 times for the wine and it did not arrive until we had finished the starter. There were drips on the base of the glass and when the waitress brought the main course she knocked the glass, spilling the wine. She appologised and got me a refil but it could easilly have gone over my clothes.

  • 9/10 Anonymous ( Volwassen paar) 

    op  3 januari 2009

    "Recepetionist was very helpful " (107333569)

  • 10/10 David ( Groep collega's) 

    van Lowestoft , GB  op  30 december 2008

    The staff at the village hotels are all hard working and cheerful, the food is always good value for money

    As we were staying over the Christmas holidays I thought their would have been more a seasonal feeling about the hotel.

  • 10/10 Stacy ( Familie met oudere kinderen) 

    van Shettleston, glasgow , GB  op  18 september 2008

    "stay was excellent and well worth the money ... hopin to maybe book in future for my own weddin reception .." (107207059)

    enjoyed the whole experience an would defo stay again in the future ... enjoyed usin the pool and chillin in the bar ... the hotel hygeine was top drawer ...

  • 10/10 Neil ( Jong paar) 

    van Scotby , GB  op  1 augustus 2008

    "a very relaxing break." (108067694)

    Excellent pool and gym. good food. nice room.

  • 10/10 Karen ( Groep collega's) 

    van Shirebrook , GB  op  29 juli 2008

    "fantastic" (108052358)

    very friendly staff

    having to come home

  • 9/10 Daniel ( Jong paar) 

    van Leicestershire , GB  op  25 juni 2008

    "enjoyable" (97632924)

    Nice modern,clean rooms,friendly helpful staff

    verve restaurant food not up to the standard of the rest of quality of the hotel. food dry and left most of it.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 oktober 2008

    "Excellent hotel experience spoiled by poor restaraunt experience" (107747268)

    Quality of rooms, value for money and wifi availability

    Quality of restaraunt staff

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  10 juni 2008

    "nice hotel, rooms a bit dated. good food" (97985508)

    lobby very nice. good staff. reasonable price and its great to have a gym although i didnt get chace to try it out

    the room decor doesnt match the image of the hotel, they are very dated. The hotel was very noisy i could hear everything out in the hall and it was very noisy when the person in the room above was moving around.

  • 10/10 P ( Solo zakenreiziger) 

    van Rugby , GB  op  29 september 2008

    "Will be happy to use again and have recommended to others" (107143857)

    Excellent check in process and quality of King room was excellent

    Evening staff in restaraunt seemed disorganised and slow. Internet site not the most user friendly - telephoned the hotel instead

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Steve ( Vriendengroep - volwassenen) 

    van Sittingbourne , GB  op  23 september 2008

    "We enjoyed our stay on the whole but the noise on Saturday night spoilt it. " (107138920)

    The staff were very friendly and helpful. The room and swimming pool were spotless. The breakfast selection was wonderful. We didn't eat in the hotel any other time as the prices were too high.

    We had very little sleep on Friday night as the room overlooked a seated area outside and the noise from a wedding party was exceptionally loud until 3 a.m. Surely it would be btter to have family rooms away from the entrance and this area. I called down to reception at 2a.m. as I had to get up early to attend a confernce on Saturday. The manager spoke to them and they did quieten for a short while but they soon started up again. Also the sofa bed one of my sons slept in was quite uncomfortable but the pull out part of it was fine.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Carol ( Volwassen paar) 

    van York , GB  op  28 mei 2008

    "The hotel was fine and the leisure area first class, however the evening meal was poor. We ate in the Verve which was busy but the starter which arrived for one of us was not as ordered and the pasta starter for the other was very wet as it had not been drained propely, we only ordered one main course which was fine and the dessert was fine but the cheese and biscuits consisted of just three pieces of cheddar, thes item were corrected but should not have happened." (97315831)

    The pool area must be one of the best in the country

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  14 mei 2008

    sky

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  16 april 2008

    "a very pleasant experiance, very friendly staff and also happy to oblige. unfortunately breakfast was very disorganised, not enough tables to accomodate peak times and the staff didnt seem to be allocated specific tasks, so it consequently seemed that nothing got done. breakfast itself was very exceptable." (97853064)

    upgraded on arrival as we were offered a King Size room for £15.00 extra. money well spent as it was in the excellent new extension.

    the layout means you had to go up stairs to actually then go down to the ground floor, sounds strange but is factual.

  • 7/10 Anonymous ( Volwassen paar) 

    op  19 maart 2008

    "the hotel is in very good order, has very good facilities i.e. swimming pool, gym, restaurant, bar etc. drinks and food are a little pricey, but i suppose no more so than most other hotels of this statue." (97423156)

    modern ,clean room with all the facilities you could want

    nothing springs to mind

  • 9/10 John ( Volwassen paar) 

    van London , GB  op  3 januari 2008

    "Excellent restaurants! The food was very good and always beautifully presented (mushrooms on toast as a starter was fantastic). The bar food served a very similar menu to the main restaurant but was correspondingly cheaper." (97226055)

    good sized rooms and bathrooms

    style was too modern for our taste

  • 7/10 Sarah ( Jong paar) 

    van Stakeford , GB  op  5 december 2007

    "i enjoyed the stay and would come again.we booked online and i would have like to have known that you dont actually pay for the room when you book it. i didnt think i had anything to pay when i got to the hotel. the online site should be a little clearer when booking." (97560508)

    we liked everything about our stay. we has a really nice time, just wished breakfast was on until a little later.

    the girl at the reception desk was a little rude when we were checking in. There were a couple of other people there so she may have been abit stressed but we do like to be greeted with a smile.

  • 9/10 Josephine ( Jong paar) 

    van Berwick upon tweed , GB  op  4 december 2007

    Very pleasant, clean, comfortable with very good facilities.

  • 9/10 Stephen ( Solo vakantieganger) 

    van St neots , GB  op  29 juni 2007

    "Good value for money." (99388746)

    Modern, clean, good facilities

  • 9/10 Anonymous ( Jong paar) 

    op  13 juni 2007

    clean

  • 10/10 Alison ( Jong paar) 

    van Blyth , GB  op  13 juni 2007

    "Not much i'd change, just to have a bit more choice on the menus in the restaurants and for room service." (99175829)

    clean and tidy...

    could have more choice on the menus... breakfast, dinner and room service...

  • 3/10 Margaret ( Volwassen paar) 

    van Cramlington , GB  op  31 mei 2007

    "I would have liked to have known how close the nearest outside restaurant and bar were. I would also have liked to have seen a proper picture of the bedrooms, which on the website were totally different to the room we stayed in. The bar area was uninviting. Restaurant had the same menu as the bar and as we were eating dinner, the staff were setting up for breakfast which was quite intrusive. Loud music played until after 2am. Noisy residents and door slamming after 2am. Not much sound proofing. Very disappointing. Would not stay again unless drastic action taken to improve housekeeping and sound proofing." (99332255)

    Ample parking, good breakfast choice.

    It was pretty basic, and for a new hotel very disappointing. The worse part was that we had unclean towels on our arrival, even after several requests for them to be changed, they never were and we ended up using our own!

  • 8/10 Anonymous ( Volwassen paar) 

    op  31 mei 2007

    "Would like a bit more on the dinner menu. Breakfast excellent." (99951050)

    Lovely warm pool

    Noisy people in the corridors at 4 in the morning. You cannot help that but can anything be done

  • 8/10 R ( Volwassen paar) 

    van Mansfield , GB  op  16 mei 2007

    The room was a very good size, light, airy and modern with a good bathroom and excellent shower.

  • 9/10 Chris ( Jong paar) 

    van Ossett , United Kingdom;GB  op  31 januari 2007

    "Overall the facilities are above standard,we would reccomend the village to friends and family, and would definately stay there again," (99563889)

    Clean & bright decor, temperature control,usual extras in the room that you require,good facilities in the main hotel,

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  19 december 2006

    food was no more than average.

  • 10/10 John ( Vriendengroep - volwassenen) 

    van Walkington , United Kingdom;GB  op  6 december 2006

    "ROOMS ARE A GOOD SIZE. FACILITIES ARE CLEAN, WELL MAINTAINED AND MODERN. FRIENDLY ATMOSPHERE. RECEPTION STAFF EXCELLENT." (99504574)

    GOOD QUALITY AND EASE OF ACCESS TO FACILITIES.

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