Ramada Hotel & Suites London Docklands, London

Excel, 2 Festoon Way, Royal Victoria Dock, London, E16 1RH 4

Dit hotel, dat gebouwd is op een opvallende locatie aan het water in de vernieuwde Londense Docklands, biedt zijn gasten uitstekende service. Het Ramad... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Volwassen paar) 

    op  29 oktober 2009

    Noisy Hot Air System

  • 10/10 Anonymous ( Familie met oudere kinderen) 

    op  4 oktober 2009

    "IT WAS first class-----" (107926070)

    tHE Hotel was lovely i only wish we had been staying for longer.It was the best Hotel we have ever stayed in. Excellent!!!!!!!!

  • 9/10 Anonymous ( Jong paar) 

    op  4 augustus 2009

    "Very good. " (107464081)

    Clean and tidy Breakfast

    Almost gave me a smoking room even though I'd requested not to have this.

  • 8/10 Leonard ( Volwassen paar) 

    van Hartlepool , GB  op  22 juli 2009

    "I would consider booking again, my partner and I enjoyed our stay with you" (108122932)

    the food was very good, the staff excellent, the bed was comfortable

    bar snack food could be improved, quite expensive for what we got! I would have liked to of had the option of being able to book a room with a view of the river

  • 8/10 Lyn ( Groep collega's) 

    van Hastings , GB  op  2 april 2009

    "Getting to the o2 was ok but the Taxi charged extra than hotel said and he was connected to it. ie always outside . And TFL and lack of Tube on way back took 3 hours " (107850888)

    The room was nice, Very relaxed no noise from other rooms

    Ease of getting to hotel if not for sat-nav would have been impossible in a car as lack of signs and very small service road coming from south east

  • 8/10 Patricia ( Familie met jonge kinderen) 

    van Lochgilphead , GB  op  10 maart 2009

    "The hotel location was perfect for our needs, however I would probably not stay again unless the beds had been replaced as I found myself shattered." (99037291)

    The hotel is in a perfect situation for access to the airport and to the city

    The room was tired and could be doing with a refurb. The bed was paricularily bad and I found myself sleeping on the chair for the period of my stay

  • 9/10 Richard ( Volwassen paar) 

    van Leicester , GB  op  7 maart 2009

    "FRIENDLY STAFF. GLAD IT WAS ONLY A ONE NIGHT STAY." (97336831)

    MATRESS WAS REALLY POOR, EXTREMELY SOFT AND ANY TIME YOU MOVED YOU ROLLED TOGETHER, THIS WAS SUPPOSED TO BE NEW, I WOULD DEFINATELY BEG TO DIFFER, OR YOU USE CHEAP AND VERY SOFT PRODUCT. I EXPECTED A FLAT SCREEN TV AND COMPLEMENTARY BISCUITS WOULD HAVE BEEN STANDARD, IF I HAD PAID THE USUAL TARRIF, I WOULD HAVE MADE A FUSS.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  30 januari 2009

    "Rather overpriced and lacked any atmosphere, would have saved £50 by staying at the Premier Inn 2 minutes away" (107887307)

  • 9/10 Sarah ( Man/man of vrouw/vrouw paar) 

    van Oxford , GB  op  6 januari 2009

    The hotel staff were very pleasent and helpfull, the room size was excellent the facilities were very good. Very pleased with the location to the O2.

  • 5/10 Jean ( Familie met jonge kinderen) 

    van Dunfermline , GB  op  25 december 2008

    "Fair but would not rebook as poor sleep due to uncomfortable bed." (107702502)

    friendly staff ,

    bed lumpy and pillows had lumps

  • 5/10 Toby ( Solo zakenreiziger) 

    van Coventry , GB  op  9 december 2008

    "Sadly a poor experience made worse with an inability to speak to anyone in the morning to resolve cold water issue." (107700446)

    Location and size of room.

    No cold water in morning at 7.00 a.m meaning water was scolding hot for shower. Very noisy till 1am due to party in hotel/adjacent hotel. Poor sound insulation between rooms. Very noisy air conditioning. Beds were far too soft. Bathroom was very basic.

  • 10/10 Pauline ( Man/man of vrouw/vrouw paar) 

    van Rugby , GB  op  9 december 2008

    "Excellent hotel good value for money.We didnt eat in but the restaurant looked inviting and we thought that the price of the room service food was very reasonable" (108099363)

    Friendly staff, room ready although we arrived before check in time.Bed very comfy and no problem asking for extra milk etc.Not near a road so nice and quiet

    No bad points apart from there being no biscuits on the tea tray!!

  • 9/10 Fateh ( Jong paar) 

    van London , GB  op  21 november 2008

    "cosy and nice, very happy" (107313052)

    the staff were outstanding excellent customer service and very polite ready to serve. room service was excellent

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  10 november 2008

    "WILL COME BACK AS IT WAS EXCELLENT" (107625584)

    VERY CLEAN AND VERY FRIENDLY STAFF

  • 9/10 Anonymous ( Jong paar) 

    op  8 oktober 2008

    beds very very soft

  • 7/10 Anonymous ( Ander) 

    op  26 september 2008

    "Nice hotel but the building work made our stay less pleasant. " (97717990)

    Reception staff very helpful and friendly.

    No transport to ExCel which is being extended making it difficult to reach on foot around the building site. Taxis currently charging

  • 10/10 Anonymous ( Volwassen paar) 

    op  11 augustus 2008

    "Excellent stay, will definitely consider the same hotel again if budget allows." (99746939)

    Everything was smooth, even found one of the free car park spots available! Room service arrived prompt even if we ordered after 10 PM.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  4 juli 2008

    "Most enjoyable for our first stay in a Ramada Hotel. The room had a super view and the room itself was most comfortable. Thank you." (97795675)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Denise ( Solo zakenreiziger) 

    van Lymm , GB  op  15 november 2008

    " Hotel is good quality nicely furnished and rooms are large rooms which was excellent. " (107665909)

    clean and well run hotel food in bar good although expensive

    no wireless access in room or wires hotel didn't mention east entrance of excel was closed due to works so if you were going for this purpose which most clients would be like me then it would have been good to know. The walk to excell was 15 mins instead of just across the road. Rates expensive for an out of city hotel.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Everton ( Familie met oudere kinderen) 

    van Aylesbury , GB  op  31 oktober 2008

    "Nice ambience in hotel very close to railway. Hotel was very clean and bathroom has good fittings." (107610497)

    Very good staff

    concerned about the contamination of tongs used at breakfast as a vegetarian I had to ask for clean tongs as the ones used for meat was put into non meat section. Also Muslims and Jewish guests may unwittingly use bacon tongs

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Iain ( Jong paar) 

    van Salisbury , GB  op  19 april 2008

    "We booked a suite via the website. When ariving at the hotel we found we were only in a standard room, this was not a great start. the bed was uncomfortable one of the lights didt work properly. for the money i paid i expect better especially in a 4 star hotel. the staff were helpful if a trifle cold and snooty. I will only book by phone after this" (97514812)

    The breakfast was very good

    the booking was all wrong the bed was hard as a rock it rolled when you climbed into it one of the lights didnt work

  • 7/10 Anonymous ( Volwassen paar) 

    op  16 april 2008

    Location

    Breakfast should be included in tarriff

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  16 april 2008

    "Breakfast too expensive @ £15." (97641404)

    Clean, Comfortable, good public transport

    Bed was a bit soft for my taste

  • 5/10 Denis ( Volwassen paar) 

    van Billingham , GB  op  8 april 2008

    "The hotel is clean and tidy. The food in the restaurant was very poor - according to the waitress there is a new chef - and there was no hot water in the room (shower or sink) on both mornings. The iron/ironing board did not work." (97725052)

    Clean

    No hot water in the mornings

  • 10/10 Lorraine ( Volwassen paar) 

    van Redruth , GB  op  26 maart 2008

    "the cleanliness of the hotel was excellent. our suite was very spacious and with stunning views of the thames. Our reason for the visit was to see a concert at the O2 Arena, the hotel was perfect for getting to the Arena and afterwards was very easy to get back to the hotel. The breakfast buffet was excellent and catered for every taste." (97347742)

    very clean and comfortable and we were upgraded to a suite with water views

  • 10/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    Very comfortable and quiet

  • 10/10 John ( Solo vakantieganger) 

    van Coalville , GB  op  26 maart 2008

    "Nice clean hotel with friendly staff who had excellent local knowolage and were willing to help with arrangements nice relaxed atmosphere and clean and airey very nice." (97829520)

    Location to venue O2 Arena,clean,organised,pleasent staff,an entirely enjoyable weekend

    N/A

  • 8/10 Christopher ( Jong paar) 

    van East boldon , GB  op  26 maart 2008

    Clean, good views across river, close to DLR and O2, and very quiet - probably the quietest Hotel I've ever stayed in.

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  12 maart 2008

    For a Suite, the rooms were very small and not good value for the money. The views from both rooms were whooly compromised by a very ugly concrete wall. Also to be placed opposite the lift doors was not appreciated, particularly as the Hotel let alone the actual floor was that full.

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  28 mei 2008

    "Very Pleasant overall excellent quantities of tea coffee and milk provided my only comment is that the bathroom towels were of good quality however still had the remains of old makeup stains on them after laundering, no face cloths provided." (97788157)

    Comfortable, friendly environment

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  27 februari 2008

    "We booked this for it's location as we visited the O2 and needed a good size room to accomadate a family of 4. I would highly recomend this hotel." (97748709)

    We booked a suite and requested a balcony, and got both. Good size room with stunning views over canary wharf. The room was set up to accomodate our 2 children, bed setee made up etc. Found the lounge area very relaxing and breakfast service excellent with a good range.

    Restaraunt was busy so a carvery was the only offer, and it wasn't very good and very limited.

  • 7/10 Kate ( Solo zakenreiziger) 

    van Woodhouse , GB  op  22 februari 2008

    "The car park was not free as indicated when we booked. The car park was full and we had to use the pay and display which failed to produce tickets on more than one occasion. Eventually spaces came available in front of the hotel but we received a parking ticket - along with several other guests - as they were designated disabled. there wer many trainee staff in bar and restaurant and many mistakes were made by them - cold coffee, wrong drinks, wrong wine with the evening meal." (97194235)

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  11 februari 2008

    Upgraded to suite. Excellent

    Expected a better shower. Lighting for shaving poor.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  25 januari 2008

    was conveinently posistioned for airpot

  • 10/10 Viv ( Vriendengroep - volwassenen) 

    van Douglas , GB  op  14 januari 2008

    LOCATION GOOD FOR VISITING O2 ARENA AND RAIL FACILITIES

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  3 mei 2008

    "The hotel is a little far away from the city therefore taxis must be ordered. My intention always is to stay in the city so I can walk around after a strong day. But the positive side is the vicinity to London City Airport. It is in walking distance of 15 minutes. So far a stay for one night as I had it is fine. Annoying are the doors at every corridor. They are not necessary and they are obstacles when passing them with a luggage in one hand and a brief case in the other hand." (97551240)

    The hotel was very clean and not worn out. I refer to the breakfast. I must say it was good from my point of view. I found what I normally eat in the morning. The breakfast room is big and convenient with a look to the water side.

    The room was ok and the bathroom larger than in some other hotels. Only negative was that the bed is supported on rollers that means you feel like in a rollercoaster if moving around the room! TV had no German programs not a big problem your programs are also good.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

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