Mercure London Bankside, London

71-79 Southwark Street, London, SE1 0JA
4   Hotel

Dit nette, moderne viersterrenhotel maakt onderdeel uit van de vernieuwing van de South Bank. Londen ligt aan de overkant van de rivier en verschillende toerist... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Anonymous ( Jong paar) 

    op  7 oktober 2009

    parking offert lit confortable excellente insonorisation réceptionnistes agréables et francophones

    salle de bain qui prend l'eau !!! sèche-cheveux inutilisable absence des tarifs du mini bar entrée de la femme de chambre à 10H alors que nous étions encore au lit fermeture trop tôt du bar de l'hôtel

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  7 augustus 2009

    "Very pleasant stay, would happily stay again." (108684767)

    Clean room, well presented, staff very friendly and helpful.

    A good selection at breakfast, however the hot buffet food was a little dry (i.e. had been out for a while)and probably needed to be checked and changed for fresh. The ventilation fan is on all night in the room, although it is quiet, it is also a little annoying when trying to go to sleep.

  • 8/10 Joseph ( Groep collega's) 

    van Swanley , GB  op  27 juli 2009

    "An efficient and pleasant hotel with good staff" (108309329)

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  8 juni 2009

    "Thank goodness I didn't pay full price or I would have complained quite vociferously." (107773761)

    Pleasant hotel and staff. Clean rooms and 'social' areas. Good food; plenty of choice at breakfast.

    No hot water - shower and sink. Bar closed at 11PM. No food after 10PM. No use if you're on a late course and haven't eaten, especially as the surrounding bars and restaurants also close early.

  • 8/10 Claire ( Jong paar) 

    van Hull , GB  op  26 mei 2009

    "would recommend to friend, ect. and we would stay there again, but we def not use room sevice again." (107406068)

    lovely room, polite staff, very modern hotel

    room service tray charge - not good when its already an expensive hotel to stay in! room service food expensive - which I don't mind payng if the food is good but it was very poor quality and disapionting.

  • 8/10 Anonymous ( Volwassen paar) 

    op  19 mei 2009

    "very pleasant " (107788184)

    spacious room and bed with friendly and helpful staff

    lamps and lighting in room were too dull.

  • 8/10 Anonymous ( Volwassen paar) 

    op  17 februari 2009

    " ROOM CLEAN AND ADEQUATE ON THE SMALL SIDE" (107945174)

    STAFF HELPFUL

    POOR TV CHOICE NO SPORT

  • 8/10 Anonymous ( Volwassen paar) 

    op  16 juni 2008

    Good quality hotel near Tate Modern and not far from Waterloo Station. Oneline price included full English Breakfast.

    Did not wish to sit next to large loud TV screen at breakfast time so moved.

  • 9/10 Ivan ( Solo vakantieganger) 

    van Asiago , IT  op  17 oktober 2007

    the breakfast and clean the room

    ther'isnt the adaptator for european customers

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  26 juni 2007

    "Our stay in London was definitely more successful as a result of getting a good night's sleep, which the Mercure London Bankside provided. The location itself is relatively quiet, and soundproofing is very effective. Although we didn't have dinner in the hotel, the breakfast was good and plentiful." (99058105)

    The hotel was ideally situated for the area of London we were visiting, and provided very comfortable, clean and quiet (a rarity in London!) accommodation. Staff were very helpful and friendly.

  • 8/10 Anonymous ( Volwassen paar) 

    op  14 juni 2007

    "Enjoyed it very much, only stayed 2 nights coming and going from the South Of France. Thought it was a little out of the centre, but that was the only qualm." (99813179)

    It was clean and the breakfast was marvelouse.

    Thought the bathroom needed looking at, crack in bowl and I struggled to turn the cold water on in the bath, we were in room 408

  • 9/10 Dee ( Solo zakenreiziger) 

    van Bham , GB  op  3 juni 2007

    "very good, slightly pricey" (99368851)

    the service at the front desk was good

    the sliding doors at the entrance were noisey and possibly in need of repair

  • 8/10 Anonymous ( Ander) 

    op  11 mei 2007

    "I called to enquire about parking and was advised that there is a small car park. Explained that one of the group was DJing at a wedding and bringing his equipment and for peace of mind required parking on the grounds so the van could be backed up against a wall. Was advised this would be fine. Was not aware until we arrived that there was only 5 parking spaces and a coach was parked across the car park. Had to park across the street and was unable to keep an eye on the van. Apart from the parking the accomodation was good." (99545112)

    Cleanliness Friendly staff

    Very limited parking.

  • 10/10 Anonymous ( Ander) 

    op  1 mei 2007

    "excellent" (99948667)

    clean

  • 8/10 Anonymous ( Volwassen paar) 

    op  29 april 2007

    "Hotel was not as near the Barbican centre (where we were attending a graduation ceremony)as I thought. The directions given were easy to follow so no problems finding hotel." (99040572)

    Room was very quiet, right temperature, clean and comfortable

  • 9/10 Anonymous ( Volwassen paar) 

    op  25 april 2007

    "Very friendly, polite staff. Our room was quite small, but very clean and well equipped. The hotel is about a 10-15 minute walk from the Tube, restaurants and civilisation, but there were taxis around when we needed them. We would definitely recommend this hotel for a short break." (99612377)

    Clean, very adequate accommodation

  • 10/10 Andrea ( Jong paar) 

    van Fenny stratford , United Kingdom;GB  op  25 april 2007

    Bath in bathroom, Iron and Ironing board Space

  • 8/10 Phil ( Solo vakantieganger) 

    van St lawrence gap , Barbados;BB  op  31 maart 2007

    "Location is a bit stark but within walking distance to tube and Tate." (99527621)

    Room was comfortable and well equipped.

    No Internet PCs only Wifi...! Best bring your Wifi laptop.

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 maart 2007

    The room was clean and comfortable

    The heating system was very noisy.

  • 9/10 Nelly-dominique ( Solo vakantieganger) 

    van 84210 althen des paluds , FR  op  18 maart 2007

    "I found the breakfast good but somewhat expensive. There was no opportunity to have a continental breakfast for a lesser price." (99008877)

    cleanliness, comfort and modern appearance of the hotel

  • 5/10 Anonymous ( Ander) 

    op  14 maart 2007

    kettle didn't work. Charged

  • 8/10 Anonymous ( Ander) 

    op  15 februari 2007

    "I booked this hotel specifically for a one night stop over in order to make an early train out of Waterloo. I was travelling with my daughter who is 6 and we were heading to Disneyland Paris. The hotel was within 10/15 minutes walk from Waterloo, it was very peaceful the night we stayed there and we were able to make our train comfortably in the morning. Although we arrived at the hotel after 6 p.m. we were able to stroll around to the Tate Modern, only a matter of minutes away. We were able to have dinner there and to have a wander around. Although we were not there to take in the sights of London the hotel would probably be a good base from which to get to most of the key destinations. If I were planning to stay longer than a couple of nights I think I would have wished for a somewhat bigger room." (99773795)

    The location was excellent. Within easy walking distance of Waterloo but quiet. It is very convenient for the Tate Modern and St Pauls.

    Nothing really, it was ideal as an overnight stopover to make an early train from Waterloo. Our room was pleasant, if small and we had all the facilities one would expect.

  • 9/10 Mark ( Solo zakenreiziger) 

    van Glencar , Ireland;IE  op  20 januari 2007

    Clean, good room, good service. Much better than most 3* hotels I've stayed in.

  • 9/10 Paul ( Jong paar) 

    van Ravenstone , United Kingdom;GB  op  17 januari 2007

    Good location and good value rooms

  • 7/10 Susan ( Vriendengroep - volwassenen) 

    van Exeter , United Kingdom;GB  op  6 januari 2007

    Location, quality for price.

    TV and telephone broken. Smoky atmosphere in the bar.

  • 9/10 Dorothy ( Solo zakenreiziger) 

    van Macclesfield , United Kingdom;GB  op  23 december 2006

    "Very good hotel, desk a bit small but good lighting. Good price through Active Hotels - thanks." (99217607)

    clean and modern, good location for the work, staff very helpful and friendly

    room was too hot the first night, though they opened the window for me the 2nd night

  • 8/10 Paul ( Volwassen paar) 

    van Whittelesford , United Kingdom;GB  op  21 december 2006

    Good room

  • 9/10 Anonymous ( Volwassen paar) 

    op  19 december 2006

    "The Mercure is above average for the internet price, with charming and helpful staff. The room was large with all amenities including a mini bar and coffee/tea making facilities plus a king size bed which was very comforable and even my husband (who is very hard to please!) had a good night's sleep and felt refreshed and relaxed when he awoke. The hotel was very quiet, or at least it was in the part our room was in, with no noise emanating through the walls from other rooms none of the early morning door slamming, clanging and clanking and loud chatter from cleaning staff that one often endures when staying in hotels." (99905317)

    Charming staff and had everything I needed, as I booked on the internet which gave me a very good price, it was excellent value. The cooked breakfast was hot (as opposed to warm as in many hotels) and tasty.

    The only fault, and this may come across as a bit petty, is that the shower was not very powerful and the showerhead was immovable.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  8 december 2006

    "The stay was spoiled by the telephone charge. I found the hotel good for a *** and the staff were efficient and freindly. The decor and furniture could do with a facelift, but the place was clean and tidy." (99070587)

    Simple, very adaquate, and straightforward. An imaginative kitchen

    An extortionate telephone charge for a fairly long international call. The time for this nonsense in hotels is long past in my opinion, but everyone does it, or wrings one out for a broadband connection. We all have to make a crust, but situational exploitation is very distasteful, in my opinion.

  • 8/10 Adam ( Solo zakenreiziger) 

    van Tiverton , United Kingdom;GB  op  7 december 2006

    "The hotel was comfortable with pleasant staff and seemed to offer guests very adequate facilities. I chose it because it was reasonably priced for its convenient location." (99740088)

    The furnishings & decor were modern but unlikely to offend either young or old guests.

  • 6/10 James ( Jong paar) 

    van Derby , United Kingdom;GB  op  4 december 2006

    The location

    The room sizes were inadequate for the price and the roomn were v basic.

  • 7/10 Michael ( Solo vakantieganger) 

    van Gillingham , United Kingdom;GB  op  28 november 2006

    "Only used the room for one night, however I found the hotel, room, staff very good and will be using the Mercure again." (99837407)

    Location, general decor, well appointed room

  • 8/10 Gareth ( Solo vakantieganger) 

    van Stoke bishop , United Kingdom;GB  op  24 november 2006

    "Comfortable and central location." (99380153)

    Good location

    The only way to get a non-smoking room was to have a room adapted for disabled travellers.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  12 september 2006

    "I just stayed one night for a nearby business meeting and the room met most of my requirements (i.e. a clean, quiet place to sleep and have a shower etc.). I would like to have known about how to easily connect to the internet. In the end I gave up as described elsewhere. I arrived at 1 pm - check-in time is 2 pm and no rooms were ready so I waited in the lobby and told the check-in staff that I was doing so. I believe a few rooms became available but I was not approached while waiting in the lobby with my head down over my computer. When I approached the desk just before 2 I was initially told I would have to wait longer but it got sorted out quickly. Breakfast should be included for the price, in my opinion, as it was very basic (continental really; nothing hot available except some very rubbery waffles) and the dining area was so busy I was asked to sit in the bar area. It then took a very long time to be offered any coffee; eventually I had to ask that some be brought and was not able to obtain a second cup." (3305237435)

    Clean, quiet , close to where I needed to be.

    I could not use the wireless internet connection. The main provisions for this were through a mobile phone account and I have no such phone. I was prepared to pay for internet access by credit card and eventually found the means to do so but I was to have received the access password by e-mail or on my mobile phone. I have no mobile phone and could not receive e-mails without access to the internet! Breakfast was not good and was expensive for the quality.

  • 8/10 Neil ( Solo zakenreiziger) 

    van Stoke on trent , United Kingdom;GB  op  19 augustus 2006

    "Overall a good experience, the mini-bar in the room was great, as I was able to keep my bottled water cold in there. Staff were friendly and helpful." (3305198727)

    Air conditioning in the room, and blackout blinds on the window, alos ver apprechiative of having a room with a window that opens.

    Synthetic pillows - I prefer feather as the synthetic ones make my head very hot!

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