Fort D'auvergne Hotel, St. Helier

Havre Des Pas, St. Helier, JE2 4UQ 2

Fort d'Auvergne Hotel is een kwaliteitshotel, gebouwd op de plaats van een maritiem fort dat ooit St.-Helier bewaakte. Aan twee kanten begrensd door de... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Robert ( Jong paar) 

    van Wexford , IE  op  17 september 2009

    "did not spend much time at hotel but was sufficent for our needs . The bed was very soft and as I have a bad back slept the last night on the floor.Staff very good and friendly." (107768032)

    good location

    poor parking

  • 7/10 Anonymous ( Volwassen paar) 

    op  29 juli 2008

    "Pleasant and relaxed" (108040679)

    Breakfast

    Dinner

  • 8/10 Simon ( Jong paar) 

    van Coventry , GB  op  14 mei 2008

    "i think the stay was pleasant enough and the staff helpful; but the room, especially the bathroom was shower only, a little cramped, the TV small and only 4 channels; the view was great and changed regularly with the tide! the bar service was a bit pedestrian but overall it was not a bad place to stay; if i went back I would consider it but then again might try somewhere else." (97249622)

    Seaside/view location, good breakfasts

    Bathroom and Bar!

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Pierre ( Jong paar) 

    van Le gouray , FR  op  26 april 2008

    "Relativement satisfait en général mis à part le système de réservation et de paiement par carte ou on ne sait pas réellement ce que l'on a payé ou pas...." (97558179)

    La piscine agréable et le personnel.

    Le prix et la prise en charge au petit déjeuner (système self service).

  • 8/10 Marek ( Volwassen paar) 

    van Northampton , GB  op  23 april 2008

    lovely position on sea front

    could have been offered a sea view! hotel was very quiet the room we had was fine,

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Mark ( Volwassen paar) 

    van Bromham , GB  op  2 oktober 2007

    "The decoration was very dated, I doubt that it had seen a coat of paint in 20 years, the bathroom was very out-moded. There were no hairdryer or ironing board in the room, which in this day and age is very unusual. The staff were all very helpful and efficient and could not be faulted. They work well with what they have." (97830138)

    The accommodation was adequate

    Cramped and dingy.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Diane ( Volwassen paar) 

    van Bridgnorth , GB  op  1 juni 2007

    good location overlooking the beach but just a few minutes walk into town, friendly staff, excellent breakfast

    unable to get a table for dinner although hotel was not full

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Christine ( Ander) 

    van Urville-nacqueville , FR  op  11 mei 2007

    "Magnifique vue sur la mer, un hotel calme, moyenne d'" (99677769)

    Accueil tr

    Salle d'eau un peu vieillotte

  • 9/10 Anonymous ( Volwassen paar) 

    op  4 mei 2007

    "very good" (99577016)

    sea front site swimming pool staff arrange a large bed with 2 small beds good restaurants arround

    a little bit expensive for the global services provide and hotel situation in this season

  • 5/10 Anonymous ( Volwassen paar) 

    op  1 mei 2007

    "At the price, which is reasonable, I would look elsewhere" (99645497)

    The swimming pool

    Size of room, poor staff service at breakfast

  • 5/10 Anonymous ( Jong paar) 

    op  25 april 2007

    Pas de soucis de r

    Rapport qualit

  • 5/10 Anonymous ( Familie met oudere kinderen) 

    op  7 november 2006

    la situation de l'hotel

    accueil uniquement en anglais aucun personnel ne parlait francais, pas de parking gratuit et proche de l'hotel

  • 9/10 Michael ( Volwassen paar) 

    van Doncaster , United Kingdom;GB  op  30 oktober 2006

    clean tidy and plenty of room

  • 8/10 Derek ( Ander) 

    van Swindon , United Kingdom;GB  op  23 oktober 2006

    "From start to finish a very enjoyable stay. All the staff made us feel most welcome, we would like to thank them all." (3305179456)

    Good decorative order throughout. Room clean & tidy. Excellent seaview. Staff friendly & relaxed.

    Leaving.

  • 6/10 Anonymous ( Familie met oudere kinderen) 

    op  30 augustus 2006

    "We were surprised that the Hotel did not have specific rooms for smoking guests. As non-smokers, we were disappointed that the general lounge area, where the kids could watch TV, also appeared to be a designated smoking area." (3304365014)

    Location was convenient for walking into St. Helier, and close to other amenities etc. Hotel also had indoor swimming pool which was great.Staff were friendly and helpful.

    The Hotel did not differentiate between smoking and non-smoking rooms, and our room had a constant smell of cigarettes!!!! Also, some of the furniture needed replacing as it was worn and looked drab.

  • 8/10 Ann ( Volwassen paar) 

    van Bristol , United Kingdom;GB  op  2 augustus 2006

    "maybe more information on visiting nearby places of interest, or how near to town centre etc.," (3304370391)

    the position of hotel was excellent, the food very good, the hotel staff very friendly

    nothing

  • 9/10 Philip ( Volwassen paar) 

    van Chesterfield , United Kingdom;GB  op  28 juni 2006

    "This is the second time that we have stayed at your Hotel. We first visited on a package with Wallace Arnold. We decided to visit Jersey this year and did not look for any other accomodation and chose your Hotel as we were very satisfied when we last stayed in Jersey. We found that your staff were very helpful and friendly, the food was excellent and we had a enjoyable holiday. Thank you very much. Philip and Sheila Bray. Chesterfield, Derbyshire. We would certainly visit you again" (3304077533)

    We found the hotel to very clean and tidy.

    Nothing.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  9 juni 2006

    "I very much enjoyed my stay at the Fort d'Auvergne Hotel in St. Helier. The staff were all very welcoming and accommodating. They assisted me with tour bookings and transportation needs and were always very pleasant. The setting of the hotel on the Havre de Pas waterfront is wonderful and access to the main part of town, with shops and restaurants, was suitable as well - about a 15 minute walk. I would definitely consider staying at this property again if visiting Jersey again in the future." (3304686246)

    The location of the property and the ocean view from my room. Also the staff were extremely helpful and friendly. The breakfast service was quite good as well - a generous buffet.

    The room was somewhat dated in decor and the shower was quite small but otherwise the room was fine.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  7 mei 2006

    "Very good. We would go again" (3304503058)

    comfortable / Sea view / windows that open

  • 8/10 Mandy ( Solo vakantieganger) 

    van Brighton , United Kingdom;GB  op  6 mei 2006

    "I really liked the hotel, very much and was happy with the standards of the hotel. It was clean and tidy. I found the staff to be excellent. Especially the breakfast waiters and the reception staff. The food was very nice and the manner in which I was treated was impecable. As a lone traveller visiting friends on the Island, I was never made to feel vunerable or arkward. Unfortunately the room, despite it's wonderful view, and cleanliness, tarnished all of the above positive aspects. I slept very badly due to squeeky floorboards and bed and could not relax fully, which was the intention of my holiday." (3304262713)

    Thr hotel was clean and well run and I found the staff to be extremely kind and helpful.

    Unfortunately the beds were creaky and the floors also. I could not relax due to always being disturbed by the other guests moving around above me and from both next door rooms. I was woken every morning at 7am and many times throughout the night!

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 mei 2006

    "very nice WE to participate in the JMGOC Spring Rally 2006" (3304274437)

    1- we can go easily in the city center by foot (only 15/20 min) 2- the room & the restaurant are face to the sea

    to pass near the kitchen to joint our room

  • 9/10 P ( Man/man of vrouw/vrouw paar) 

    van Durham , United Kingdom;GB  op  23 april 2006

    "Our stay at the fort d'Auveregne Hotel in Jersey was very enjoyable. The views from our hotel bedroom were spectacular. The hotel bedroom was a little small but the sea views from the room made up for that. The bathroom in the room was very clean and fresh. We had asked for a room with a shower rather than a bath and the shower room was excellent. The television was placed too high up on the wall to view it comfortably. The food in the hotel was excellent with a choice of continental or full english breakfast. The staff in the dining room couldn't do enough for you, coming back at regular periods to ask if you wanted more tea, coffee or toast. We were on bed and breakfast only, but the first night we arrived we did have our evening meal in the restaurant, this was excellent value for money with 5 courses for " (3304201216)

    the views were spectacular from the bedrooom, the accommodation was very comfortable and the en suite bathroom was very clean and fresh

    the hotel bedroom was a little small and the television was too high up on the wall to view it comfortably.

  • 5/10 Chris ( Volwassen paar) 

    van Dun laoghaire , Ireland;IE  op  15 oktober 2005

    "The web site showed a room with a balcony, we were under the impression that we ordered what we saw having paid the only supplement shown for a sea view. The bar area was too hot with radiators that could not be turned down.Insufficient seating, with the music area badly placed. Bar and bar service good." (2669472)

    The View.

    The rooms are too small, and below the standard expected in 2005. Old bed and bed coverings, no shower mixer, old fashioned decor.

  • 9/10 Derek ( Volwassen paar) 

    van Winchester , United Kingdom  op  7 oktober 2005

    "I would like it to have been made much clearer on the website that a room with a sea view does not necessarily mean it has a balcony. Our room looked straight up the Havre des Pas, a sea view yes, but not quite what we had anticipated. The Fort d'Auvergne was very good value for money, comfortable and well placed for accessing and exiting St Helier. The staff were curteous and helpful at all times. The meals were very good." (2237728)

    Position of the Hotel and efficiency of the staff. Friendly atmosphere.

    Duvets instead of sheet and blanket. Room was a little chilly first thing in the morning.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  30 augustus 2005

    The location, cleanliness

    The evening meals were dissapointing. Thought the menu a little old fashioned and the dining room lacking in atmosphere

  • 9/10 Suzanne ( Vriendengroep - volwassenen) 

    van Anlaby , United Kingdom  op  10 augustus 2005

    "there were 4 of us and we had never been to jersey before and thanks to the great friendly staff if we were to come back we would consider staying at the same hotel. it is ideally located and great facilties." (2143253)

    we ha a sea view which was wonderful.

    more special offers then we could afford to come and stay more often

  • 10/10 Lauren ( Vriendengroep - volwassenen) 

    van Hull , United Kingdom  op  9 augustus 2005

    the over hall location of the hotel and the friendly resturant staff

    at this time we were completly satisfied with everything

  • 9/10 John ( Volwassen paar) 

    van Leeds , United Kingdom  op  9 augustus 2005

    "Would have booked half board if I'd known how good the meals were going to be. Have rarely had such good service from staff. These were quick and attentive and altogether helpful — in reception, restaurant and room cleaning alike. The room, furnishings and bathroom were satisfactory - not brilliant but quite OK. We had the beach view. The sea view rooms would have been better, quieter and nearer the lift. A good hotel in a pleasant location." (2153497)

    Very good breakfasts. Excellent dinners, with good, varied, changing menu, at reasonable cost. Excellent service from well-trained, attentive staff.

  • 9/10 Etienne ( Volwassen paar) 

    van Hemiksem , Belgium;BE  op  9 augustus 2005

    "Wonderfull hotel. Very good price/quality rate. But rather book a room with seaside/beach view." (2310060)

    We had a room with sea view + terras with chairs. Wonderfull. We booked bed and breakfast. One evening, we did take dinner. Price/quality e-rate was exellent.

    We did try to book a 2nd time for dinner. We did try this around 3pm. The reception said that the restaurant was full. I had the impression that it was not really full, but that we were rather too late to book a table. They should have mentionned this as a reason.

  • 7/10 Sue ( Volwassen paar) 

    van Cheltenham , United Kingdom;GB  op  13 juli 2005

    The staff were very friendly and helpful

    There was a lot of noise from the adjoining rooms toilet flushing and snoring and tv's. The shower wasn't very good. would prefer duvets on the beds and they could have been bigger

  • 9/10 Peter ( Vriendengroep - volwassenen) 

    van Leeds , United Kingdom;GB  op  12 juli 2005

    "Nice hotel,good position,attentive staff if we went again would probably eat out more." (1975834)

    Sea-front position,but only 10 minutes to town centre ,friendly staff,good breakfasts.

    Friday & Saturday evening meals good but Sunday(no chef)not so good,no on-site parking so have to hunt for a parking spot.Mini heat wave meant that bedrooms were like saunas(no air-con).

  • 8/10 Barry a.j. ( Volwassen paar) 

    van Flatts , Bermuda  op  6 juli 2005

    "the beach view overlooks noisy walkway with shelter attracting youths . Satisfactory after changing room overlooking seascape." (2227852)

    Tranqulite, excellent petit dejeuner, hygiene et parking gratuit et lit de qualite.

  • 7/10 Michael ( Solo zakenreiziger) 

    van Thatcham , United Kingdom;GB  op  11 juni 2005

    "Fine, no soap/shampoo though!!!" (2320484)

    Near the sea!

    Soap/shampoo facitities

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 juni 2005

    "Lack of car parking a big negative point." (2110993)

    My wife enjoys a bath at the end of the day!

  • 8/10 Gillian ( Volwassen paar) 

    van Tadley , United Kingdom  op  8 juni 2005

    "Situated a little way out of St Helier, but only a 10 minute walk. No parking at the hotel, therefore you had to park in a public car park, this was only a 5 minute walk so not too much of a problem. A couple of bistros in short walking distance, Roseville Bistro to be recommended." (1844393)

    Seaviews, quiet, good breakfast

    Dinner was served only up to 8 o'clock which was a too early

  • 9/10 Anonymous ( Volwassen paar) 

    op  8 juni 2005

    location, easy walk to city centre

    The blinking light during the night on the seaside promenade. Most distrubing, could use heavier curtains

  • 5/10 Anonymous ( Volwassen paar) 

    op  7 juni 2005

    "I Would have liked to have known the room we were allocated was noisy,Traffic,music etc.Also we were told we would receive full English B/fast on day of departure as it was very early?We got Tea & Toast" (2323968)

    Nice large room

    Staff should be a little more efficient

  • 8/10 Gillian ( Ander) 

    van Rugby , United Kingdom  op  7 juni 2005

    "I was rather disappointed to find another guest sitting on the sun terrace right outside my door, although he did move away. The walk into town was not particularly pleasant, and I later discovered that the bus I wanted to take me to Samares Manor stopped outside the Hotel so I could have just crossed the road and got on the bus! As my stay was for only three nights, I did not have long enough to see as much of the island as I would have liked, so I think I will probably come back to Jersey again. The weather was excellent, despite all the predictions of rain. A very enjoyable break!!" (2328775)

    Hotel very clean, good food, friendly and helpful staff.

    A better shelf in the bathroom would be useful!!

  • 8/10 Martin ( Volwassen paar) 

    van Lewes , United Kingdom  op  5 juni 2005

    "On the whole we liked the hotel. It was pleasant & friendly & just what we needed. There wasn't anything that we needed to know that hadn't been covered. There wasn't a hairdrier in the room. But I was lent one from reception." (1773359)

    Really liked the position & having a sea view

    Patterned carpet really old fashioned looking. Would have liked larger selection of prepared fruit & yoghourt for breakfast Walls and floors allowed sound to travel easily.

  • 5/10 Anonymous ( Volwassen paar) 

    op  1 juni 2005

    the sea view

    flexibility of staff..., the terrace could not be used really (for lunch, breakfast etc. this is a pity. missing parking lots are a real disadvantage of your hotel

  • 7/10 Carys ( Jong paar) 

    van Frodsham , United Kingdom  op  30 mei 2005

    "we booked as B&B but had an evening meal on 3 nights but we were never given a decent table near the front of hotel (sea view) we were given different tables every time (not good ones) stuck by the back" (1883488)

    The hotel is in a fabulous position on the sea front

    The decor in the bedroom was very old fashioned and needed updating.

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