John Howard Hotel, Kensington
4 Queen's Gate, Kensington, SW7 5EHEen oase van rust en stijl in het hart van Londen. Het Best Western John Howard biedt alle faciliteiten die de veeleisende reiziger van vandaag zich maar kan we... more
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8/10 Algemene classificatie
| Categorie | Gemiddelde Score |
|---|---|
| 8/10 | Check-in proces |
| 8/10 | Uw kamer |
| 8/10 | Werkzaamheid van facileiten / voorzieningen |
| 8/10 | Rust en reinheid in het hotel |
| 8/10 | Functioneren van het personeel |
| 8/10 | Algemene indruk |
| 9/10 | Algemene prijs/kwaliteitsverhouding |
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Andrew ( Volwassen paar)
van Haddington , GB op 9 december 2009
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Teresa ( Vriendengroep - volwassenen)
van Chichester , GB op 18 september 2009
"Good" (108895252)
Speed with which staff sorted the power problem
Power had blown so returned late at night unable to see
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Dominique ( Man/man of vrouw/vrouw paar)
van Milford , US op 9 september 2009
"In general, very nice hotel, totally acceptable: clean, comfortable." (107988098)
Very nice hotel, quiet, great location, big bathroom, comfortable beds, clean.
two out of three staff members we spoke to were constantly on the phone talking to friends and not always willing to help.
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Helen ( Volwassen paar)
van Kendal , GB op 31 augustus 2009
"Exceeded my expectations. London is not cheap, this was good value." (107571759)
Fabulous location, great spot for the Royal Albert Hall and Kensington Gardens. Well mannered and helpful staff. Room clean, comfortable and pleasant.
Probably due for a refit, but everything in order and very clean nevertheless.
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Anonymous ( Volwassen paar)
op 23 augustus 2009
"Good" (108280063)
size and comfort and quietness of room
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Anonymous ( Volwassen paar)
op 1 juni 2009
"good value for money." (107395404)
Excellent location very spacious rooms
As with a lot of Hotels the shower could be better, we went to the Albert Hall for a concert and on our return, 10:40, the bar was closed somebody served us a drink after going to reception but it was all veru unwelcoming.
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Anonymous ( Jong paar)
op 30 mei 2009
"great!" (107312507)
excellent room facilities (upgraded to 1 bedroom suite), spacious, clean, very comfortable bed
room was too warm, even with a window open. Radiator was set to high, despite temps outside of 23 degrees C.
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Carol ( Volwassen paar)
van Bourne , GB op 22 mei 2009
Great location for going to event at Royal Albert Hall. Good sized room.
Did not seem to be well prepared to serve residents in the bar. Slow service and poorly stocked.
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Anonymous ( Volwassen paar)
op 21 mei 2009
"the stay would have been perfect if it wasnt forb that awful bed" (107596004)
good value for money clean and nice staff close to albert hall
one bad point but an extremely important one. bed was terrible really uncomfortable and pillows as thin as wafers. didnt sleep well
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Anonymous ( Groep collega's)
op 7 mei 2009
clean & location
couldn't get food or drink at 5pm or 10:50pm
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Anonymous ( Volwassen paar)
op 5 mei 2009
"Enjoyable stay" (107468082)
Well sited; well organised; well appointed; staff were helpful
Nonw
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Anonymous ( Volwassen paar)
op 31 maart 2009
"Comfortable. No elevator provision. (existing disability problem with knees). Quiet. Staff excellent. Thoroughly disappointed over state of bed. Late back in the evening. Decided it was too late and inconvenient to change rooms." (107916521)
Good decor - tidy - good quality fitments
Bed (already reported) exceptionally un comfortable - springs protruding - mattress needs replacing urgently. Otherwise excellent hotel.
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Anonymous ( Jong paar)
op 7 november 2008
"great value better than many 5 star hotels" (107367457)
clean room, friedly staff,good room service
1 van de 1 personen vonden deze hotelbeoordeling nuttig:
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Geraldine ( Groep collega's)
van Bremen , DE op 25 september 2008
"Excellent, the JHH is located in the heart of Kensington where my friend and I attended an event. The staff, beauty and cleanliness of the room made our stay memorable. " (107199660)
Everything was excellent, the service, cleanliness, room services, etc.
One of the office personnel was extremely rude when I observed that the internet was slow. He refuted that it was rather fast actually (which was not, it took almost 10 minutes to open a page). He then said that the rates were extremely low anyway, and that it made no difference. Then I printed a page, and it took a long time so he clicked again, and several pages came out. I said that I only needed one page, and he refuted that it was already on, and that he would not press the stop button. This employee's attitude was unacceptable. Which is the only reason for depicting staff performance as poor. Everyone else was kind, very helpful, and polite.
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Dan ( Groep collega's)
van Uckington , GB op 9 augustus 2008
"It satisied our requirements but the attitude of the Bar staff marred the overall stay - great shame as the reception staff were friendly, efficient and very welcoming." (107100468)
Friendly reception, clean and neat rooms.
Bar & restaurant staff very unimpressive. Was given wrong drink - when pointed out was replaced reluctantly! At 2130 went into restaurant and asked for a table for 6 and was told that they did not have one. Even thought there were several tables that could easily have been moved to accommodate us, no effort was made nor was any real interest shown. We would have settled for a short wait in the bar but so such suggestion was made. We felt that there was on interest in us and that we were an inconvenience! Benefit was that we had an excellent meal in a local friendly restaurant where the staff went out of their way to make us welcome. As a result of that experience we also had breakfast out so you lost quite a lot of revenue as a result!! Your loss (and our gain).
1 van de 1 personen vonden deze hotelbeoordeling nuttig:
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Adrian ( Volwassen paar)
van Chepstow , GB op 5 september 2008
"Would stay again but ask for a different room and eat breakfast in one of the cafes in nearby Gloucester Road." (107108857)
Nice architecture overall. Large room. well-equipped bathroom. Great location.
Room a bit "soul-less" - in extension. Breakfast not as good as I'd expecrt for the money - hot food was not hot. TV old, no classical music on radio channels. Be prepared to walk 10 minutes from Gloucester Road, South Kensington or High Street Kensington Underground stations - or if with luggage get a bus or taxi!
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Marjorie ( Volwassen paar)
van Stafford , GB op 4 september 2008
Very comfortable well equipped spacious room and bathroom. Very convenienty situated in London with good public transport links Staff were very pleasant and welcoming
The breakfast although very good, is seriously over-priced
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Anonymous ( Solo vakantieganger)
op 7 juli 2008
"This is was a leisure stay as we attended a concert at the Royal Albert Hall. The room was very comfortable and clean, the staff at the hotel were very polite and helpful. I would not hesitate to stay at the hotel again." (97249111)
I did not experience any bad points
1 van de 1 personen vonden deze hotelbeoordeling nuttig:
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Anonymous ( Volwassen paar)
op 28 mei 2008
no facilities in the room to make a drink of tea or coffee
1 van de 1 personen vonden deze hotelbeoordeling nuttig:
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Mike ( Ander)
van Leeds , GB op 18 mei 2008
free wi-fi, quiet location
the lack of continental breakfast option & very little advance notice that you would pay £12.50 for cereals, juice & coffee.
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Stuart ( Solo zakenreiziger)
van Pontefract , GB op 13 mei 2008
"Very short visit. Hotel quality fair, but somewhat dated and in need of some TLC. Room very quiet, which helped to compensate for inadequate air conditioning, as I could leave the window open. Bar was closed at 11.00pm, which is unacceptable." (97691050)
Accessability to Imperial College
Very lengthy checkout
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Lesley ( Volwassen paar)
van Silver end , GB op 2 april 2008
"Checking in was very efficient, very pleasant staff that accommodated our request for a different room. Was lead to believe from previous reviews that the rooms were spacious when in fact they were very small, the bathroom was disappointing as having to climb into a bath to have a shower is no fun when you have arthritis. As stated previously, the room was unbearably hot so we had a very uncomfortable night." (97749822)
The proximity to The Royal Albert Hall where we were going to an event. The cleaness of the hotel.
The rooms were very small, our first room looked onto the side of the building and made us feel we were in a cellar, we were moved but had very little sleep because despite turning the heat off and opening the windows the room was un bearably hot.
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Sandra ( Volwassen paar)
van Hull , GB op 18 maart 2008
"Would have liked more bar/eating options but that would not prevent us from a return visit." (97720668)
warmth,cleanliness and approximaty to Albert hall
nothing
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Anonymous ( Familie met jonge kinderen)
op 19 februari 2008
"as above in what did you like section" (97263003)
overall cleanliness/ hygiene/ presentation of all areas of hotel. excellent food:- quality and variety.
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Patricia ( Solo vakantieganger)
van Ballynahinch , GB op 7 februari 2008
"I stayed for 1 night. This hotel is very convenient to the Royal Albert Hall. When I tried to check in at noon, one of the receptionist was very abrupt in her manner, stating that check-in is 2pm. When I returned to check-in at 2pm, the room wasnt ready. I explained that this was not acceptable. She didnt apologise and was rude in her dealings with me. The other receptionists were more than helpful. The room itself was fine, although the decor is rather dated. The view from the window was dreadful- it looked into a wall. I wouldnt stay in this hotel again." (97123226)
Location-very handy to the Royal Albert Hall
View from room and attitude of 1 receptionist
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Anonymous ( Vriendengroep - volwassenen)
op 21 december 2007
We were upgraded to a Superior Twin room, so appreciated the extra space. The bathroom warmth was appreciated on a very cold night.
The stair carpet on one stair near our room was loose and could be a hazard.
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Henry frank ( Volwassen paar)
van Gosport , GB op 12 april 2007
"It was only a one night stay but we enjoyed it. We like walking so it was conveniently situated to most areas we are likely to want to visit. Unless I misread the website it was not clear how to get from Gloucester Road underground station to the hotel.The hotel was shown on our street plan but the station was off the map so we had to do a bit of guessing. We would certainly consider this hotel again if we come for a theatre break." (99351473)
Clean,comfortable ,friendly staff
I would have preferred stair acces to the diningroom without having to go outside but this is a minor niggle. There is a lift
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Roberta ( Volwassen paar)
van Corby , GB op 6 april 2007
"Had researched beforehand where hotel was situated in relation to what we wanted to do when in London. Came up to our expectation. Only criticism we would have was that breakfast was not included in room charge and that at " (99260791)
Pleasantly surprised at size of room, on floor requested, very clean and comfortable. Excellent supply of toiletries and teamaking facilities. Very quiet room, no road traffic noise.
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Nick ( Groep collega's)
van Chineham , UNITED KINGDOM;GB op 24 maart 2007
"The hotel was just what I was looking for: convenient for the Museums and restaurants/pubs, whilst being located in a quiet mostly residential area. A minor negative point is that it is at least 10 minutes wlk from a tube station." (99371038)
The accomodation was functional and quiet. Being a small hotel my room was very convenient for reception and checkin/checkout was fast
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Anonymous ( Volwassen paar)
op 1 maart 2007
"We had stayed at the John Howard before so we knew!! Apart from being a bit hot we had areally good w/e. Thankyou." (3305420512)
Everything as above. We also appreciated having our room upgraded.
The hotel particularly the bedroom was very hot, and although we turned the thermostat to 0 it didn't really seem to make much difference. Windows were opened and that helped but it was too noisy at night to leave them open. We foiund we could sleep with just a sheet to cover us. Apart from that we had an excellent w/e.
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Anonymous ( Volwassen paar)
op 18 januari 2007
"Good value for money, friendly and efficient staff. Breakfast was expensive so we skipped that." (99293748)
Good sized room and comfortable beds - very important!
The shower room was a bit of a squeeze.
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Anonymous ( Jong paar)
op 2 december 2006
"John Howard Hotel is comfortable, clean hotel and is a good base to get around the sights.The staff were generally helpful, we thought the evening meal was excellent. There was torrential rain while we were there and being on the top floor we had a slight leak through the roof, when I reported it, the maintenance staff were there within a few minutes to have a look and take care of it. Would recommend a stay here." (3305009258)
Large comfortable room, suite on top floor. Hotel clean and with good facilities.
Only the weather, dont think the hotel could do a lot about that unfortunately.
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Charles ( Volwassen paar)
van Montauroux , France;FR op 10 november 2006
"The hotel is in a very good location. The staff friendly and helpful. The room was spacious, bathroom well equipped and well functioning. All in all good value for money." (3305531824)
The room was quiet and clean
heating was difficult to regulate
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Alec ( Volwassen paar)
van Tiverton , United Kingdom;GB op 29 oktober 2006
"good but expensive" (3305369733)
space and tranquility
no kettle - despite what the room guide said. as only one night did not bother to ask hotel.
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Anonymous ( Volwassen paar)
op 25 oktober 2006
"hotel extremely close to Albert hall so no taxi required late at night however it is a very long walk to a tube station some of the rooms are only accesssed by 1 flight of stairs after you leave the lift.Overall the hotel is quiet and clean and is a great place to stay when visiting the Albert Hall" (3305384041)
nicely furnished room
searching for the tea/coffee maker as they are put away so neatly they are not easily found!
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Keith ( Volwassen paar)
van Farnham , United Kingdom;GB op 14 oktober 2006
"Generally good value - especially with an unrequested upgrade to an apartment / suite. The only downside was that, when we checked in, we were told that the restaurant and bar were closed 'for a private function'. It would ave been useful to know that in advance." (3305419955)
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Anonymous ( Volwassen paar)
op 13 oktober 2006
"Only there for a short time to see a concert so the accommodation was considered to be perfectly suitable for our purpose, comfortable and close to the venue." (3305428714)
Large, clean bathroom and good size room. Quiet.
Bathroom door banged shut and didn't stay open. TV could not be swung round to watch from the bed! No obvious power point to plug in kettle, but did find one the opposite side of the room to the tea tray
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Anonymous ( Solo zakenreiziger)
op 17 juli 2006
"I thought the value for money was good. The area is excellent and near all amenities but far enough to avoid the congestion charge if you are driving. The air conditioning unit was noisy and as it was a particularly hot day, you couldn't turn it off, so sleeping was a problem. Taxi's regularly go up and down the road, which is nice." (3304957384)
Very nice area and the room was a good size.
air conditioning unit was noisy but too hot to turn it off.
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Anonymous ( Jong paar)
op 12 oktober 2005
"The room was clean and tidy and of a very good size. For the location, we believed that the price was competitive and certainly worthwhile. For a cheap overnight stay, the John Howard Hotel covered all our basic needs." (2810960)
Very good value and excellent proximity to the Albert Hall and Natural History Museum
The hotel could do with updating its decor
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"Pleasant" (108863873)
Welcome was very good at reception.
Didn't realise that diner was not served on Sundays and was a disappointment. Buffet breakfast was not good by 9:30am (Dried out and inadequate).