Premier Inn London Docklands, London

Excel East, Royal Victoria Dock, Tower Hamlets, London, E16 1SL 3

Het Premier Inn Docklands ligt naast het ExCel Exhibition Centre in Royal Victoria Dock en op slechts enkele minuten van de luchthaven Londen City, Canary Wharf... more

 

£ Kamers vanaf £50 per nacht
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9/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
9/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Paul ( Volwassen paar) 

    van Keynsham, bristol , GB  op  28 september 2009

    "Ecxellent value highly reommended" (108296938)

    Very welcoming. Good location as quiet but handy for 02 arena. Stayed late in bar very relaxed after great night out. Nice room, Top staff at all times. Very nice breakfast. Would stay there again

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Rogier ( Solo zakenreiziger) 

    van Sint geertruid , NL  op  25 oktober 2009

    the internet booking was not recognised by the hotel, causing quite some delays at check in.

  • 10/10 Anonymous ( Volwassen paar) 

    op  22 juli 2009

    I found the staff warm, accomodating, and very helpful. The room was clean with a nice view from the window. I would definitely book to stay at the Premier Inn again.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  17 juni 2009

    "Barely adequate." (107837133)

    Very friendly (even if not always knowledeable) staff. Excellent breakfast. Good connections with Docklands and central London.

    Bad bedside reading lights. Inadequate sitting group without lighting. Bad lighting for workspace. Antiquated bathroom equipment (no mixer in washbasin, no flexible shower nozzle).

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Familie met jonge kinderen) 

    op  11 juli 2009

    "Excellent, would stay again" (107309315)

  • 9/10 Anonymous ( Ander) 

    op  8 juli 2009

    "Good basic room, pleasant helpful staff." (107544756)

    Good travel links to London, Good size room, good choice for breakfast

    No snacks at night, arrived back into the hotel at 12midnight, would have liked a snack

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  10 juni 2009

    Friendly and efficient staff.

    Lights are a bit dim when you need to read. Near to the DLR, can be a little noisy at night.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  2 juni 2009

    Excellent service from all of the staff. Breakfast was very tasty.

    The room was extremely warm as the air conditioning unit did not blow any cold air out and also the hairdryer was broken, but was dealt with immediately.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Ander) 

    op  5 mei 2009

    "The overall stay was ok and all the staff were very helpfull and pleasant" (107373190)

    Waited far too long for our meals in the restaurant although the waitress was very good. Asked three times for shower gel at reception which had run out but it never arrived.

  • 10/10 Andrew ( Jong paar) 

    van Nottingham , GB  op  28 april 2009

    "great! recommended" (107582549)

    Great helpful attitude of staff and made us feel at ease

  • 10/10 Anonymous ( Jong paar) 

    op  14 april 2009

    "Brilliant" (107974298)

    Very clean and tidy. Very comfortable bed.

    ermmmmm

  • 10/10 Anonymous ( Jong paar) 

    op  8 april 2009

    "Really enjoyable." (107776047)

    Hotel staff were very helpful, hotel was clean and very close to the london underground network.

    Car park was not free, as stated by hotel.

  • 7/10 Joe ( Jong paar) 

    van Chertsey , GB  op  7 april 2009

    clean, comfortable

    poor breakfast, unoganised breakfast staff definatly dont recommend the breakfast. woken up by room cleaning staff at 0830 on sunday morning when we were due to check out at 12pm that day

  • 10/10 K a ( Groep collega's) 

    van Long melford , GB  op  10 maart 2009

    "excellent" (107335956)

    For a venue so close to the o2 arena the price for accomodation was very reasonable and the breakfast lovely. staff prepared to help in anyway we will definatley be coming back. Peace and quiet. perfect positioning so close to tube station.

    I could not contact the hotel direct to get info regarding how to get to the hotel and the internet staff although very helpful did not know the area so I took pot luck and it worked out great but had I known before where you were I would not have hesitated in booking and I think it's possible you may have lost customers before because of this which is a shame.

  • 10/10 Anonymous ( Groep collega's) 

    op  10 maart 2009

    "FANTASTIC......." (107354571)

  • 9/10 Claire ( Familie met oudere kinderen) 

    van Poole , GB  op  17 februari 2009

    "Great hotel and great staff.will definately stay again." (107779890)

    Staff were exceptionally friendly and helpful and made our stay very pleasurable.Big hotel and great services.

    Hotel room was extreamely hot and stuffy even with air con in the room.Bad night sleep for all of the family due to this but i'm sure it is not normally like this.

  • 10/10 Rajesh ( Solo vakantieganger) 

    van Middlesex , GB  op  8 juni 2009

    "good place to stay, price was good, service by staff was outstanding" (107356952)

    food and service were very good

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  24 oktober 2008

    Lifts not workng properly

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Sarah ( Groep collega's) 

    van Leeds , GB  op  10 december 2008

    "Excellent! I would definitley stay at a premier inn again and would recommend it to any of my friends!" (107424765)

    Rooms excellent, very decent and clean. Bar and food was brillant. Loved the all you can eat breakfast buffect. Also it's a great location!

    Stupid childish guests running about like morons until 4 in the morning!

  • 7/10 Anonymous ( Volwassen paar) 

    op  9 december 2008

    clean, convenient well priced

    check in a nightmare as our booking had been incorrectly processed

  • 7/10 Anonymous ( Volwassen paar) 

    op  4 oktober 2008

    the lady at reception was not polite and was busy shouting over to the other receptionist - the lifts were not working

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  29 september 2008

    "Very good, would stay again" (107391667)

    Very good friendly service. Room/bathroom very good and clean. Very confortable bed.Enjoyed my short stay and would stay again

    Two lifts out of three not working. Television not working correctly, weak signal indicated so unable to watch any program or listen to radio. Only tea in the room, no coffee

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  17 september 2008

    "Great modern hotel which was in easy reach of the local DLR station." (107229044)

    Great location and quality of food and accommodation.

    Early morning taxi booked was over 20 minutes late! (Suggest changing local taxi company)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  27 augustus 2008

    "excellent hotel and very friendly staff" (107203451)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  5 augustus 2008

    "Really enjoyed it and would recommend to family and friends. " (108073130)

    I was very impressed with the room facilities - internet etc. The staff were extremely helpful and the breakfast was really nice. The room was also very quiet in that you couldn't hear other guests.

    Only one point that the air-conditioning was a bit rattly, but not enough to ruin your nights sleep.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Brian ( Volwassen paar) 

    van Wexford , IE  op  10 juni 2008

    "The hotel summary when I booked said close to O2 arena. Taxi (as above)was eighteen pounds. If I was attending the excel centre I would stay at this hotel again but not for any other London event." (97269724)

    Good size rooms, pleasant decor, good security, pleasant staff, nice pub next door.

    Hotel has a working relationship with a local taxi firm. Liverpool street station - eight minute drive - 22 pounds. I'd consider that excessive.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Leslie ( Vriendengroep - volwassenen) 

    van Minehead , GB  op  5 augustus 2008

    Very good value for money all round, excellent location for Excel, the braekfast will keep you going allday

  • 9/10 Steven ( Groep collega's) 

    van Winsford , GB  op  4 augustus 2008

    "Exactly as expected. would use again." (108036803)

    Convenience, familiarity

    No towel rails in bathroom, no ironing board/iron in room (only available in guest cupboard). Breakfast not included. Daytime parking charges.

  • 9/10 David ( Vriendengroep - volwassenen) 

    van Driffield , GB  op  1 augustus 2008

    Staff at check in most helpful. After a long journey, it was much appreciated.

  • 9/10 Gary ( Volwassen paar) 

    van Woodham mortimer , GB  op  31 juli 2008

    "Very pleasent will stay again. We felt as though the staff valued our custom. Well done all." (108021104)

    Staff were very friendly and helpful. Breakfast was good and it was nice to see the chef come out and talk to the customers. Room was very clean.

    Unfair to say that there were any bad points.

  • 10/10 ( Volwassen paar) 

    van Basingstoke , GB  op  29 juli 2008

    "Highly recommended with excellent facilities, pleasant staff and good food in a modern setting." (108073153)

    The staff were extremely friendly and they couldn't do enough to help; they met all our requests with a smile.

  • 10/10 Suzanne ( Jong paar) 

    van Exeter, , GB  op  29 juli 2008

    "Your booking service was exceptional, it saved us a lot of money and we would definitely use you again. The Hotel was right on the doorstep of London Excel. It was very clean and spacious.Trains into London every 5 Mins " (108088799)

    Near to Excel London Trains on the doorstep Very clean nice staff very good food

    drinks at the bar were a little expensive. Parking was

  • 8/10 Freddie ( Volwassen paar) 

    van Bedford , GB  op  12 juli 2008

    "Good" (97266876)

    Hotel was clean and we were able to check in early. A member of staff was very accommodating when we asked to have the grand prix on the TV in the bar. Breakfast was good.

    There was only one person serving behind the bar who was serving another customer with a large coffee order. We had to wait at least 15 minutes to get served. Several staff walked by whilst we waited but nobody called for assistance. We then found out that what we wanted from the menu (pizza) was not available.

  • 4/10 James ( Jong paar) 

    van Lincoln , GB  op  8 juli 2008

    The room was dirt and bathroom was not clean i complained to main reception and nothing was done about it. Totally ridiculous and will be seeking to claim compensation.

  • 9/10 Ken ( Volwassen paar) 

    van Romford essex , GB  op  9 juni 2008

    " a very good stay" (97352922)

    the staff were excelent curtious an very welcoming

    the kettle in our room didnt work which was quiet a bit problem for us a we are tea-a-holics

  • 8/10 Jamie ( Volwassen paar) 

    van Hornchurch , GB  op  3 juni 2008

    "Slightly noisy as we had to have window open due to the air con and was right next to the DLR." (97034123)

    Lovely bed and pillows, very spacious and clean.

    Air conditioning not working - room very hot and stuffy. Told it wasn't working on the entire floor but when we went out of our room the corridor was obviously air conditioned. Was given a fan but too small and inadequate.

  • 7/10 Gary ( Jong paar) 

    van Batley , GB  op  3 juni 2008

    "The hotel was in a nice location for the DLR and was nice and clean." (97281380)

    Nice clean and spacious room. Also king size bed a good idea.

    It stated that we could check into our rooms any time after 2pm. When we arrieved at around 2.45pm we were told our room wouldn't be ready for another 15 mins due a problem with bedding. We went into the bar and paid for some drinks. Another couple who came around 10 mins after us were also told that their room wasn't ready, but because they then complined they were given their drinks for free. We had been traveling since 9.00 am that morning and all we wanted to do when we got to the hotel was to have a quick drink in our room drop our bags off and then go back into London for the night. But we ended up having to wait a further 40 mins until our room was ready. If this were to happen again may be you could put some free tea and coffee on instead of people having to pay for their own drinks or someone only getting a free drink if they complain. We were also in a room right next to the railway line which you could still hear through the glass.

  • 9/10 Maureen a ( Volwassen paar) 

    van Plymouth , GB  op  21 mei 2008

    "We would like to pass on a very big thank you to one of your receptionist a gentleman called Faisal who was very helpful when he found that our recervation had not been received. He did every thing in his power to ensure that we weren't charge twice and that we were comfortable in our room, also the young lady who was working on the reception after Faisal was also very help and very pleasant when we asked to extend our stay" (97067148)

    the rooms and the employees are alway 100%

  • 9/10 Anonymous ( Ander) 

    op  12 mei 2008

    "Stayed at this hotel overnite for a concert at 02(Celine Dion she was excellent by the way). Hotel was lovely and clean, only downside was getting from train station to hotel, not properly sighnposted. Walking across carparks and over roundabouts!!!!" (97613260)

    Hotel was very clean and breakfast was lovely,not greasy at all!!!

    Did not like walk from train station to hotel,takes about 5 mins across carparks. VERY LONELY at nite,we arrived back at hotel @ 11.30pm after concert had finished. 2 women on there own,felt very vunerable!!!!

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