Premier Inn London Kensington (Earl's Court), London

11 Knaresborough Place, London, SW5 0TJ 3

De Kensington Premier Travel Inn heeft een gunstige locatie in het centrum van Londen op korte wandelafstand van metrostation Earls Court. Kensington PTI heeft ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Andy ( Familie met oudere kinderen) 

    van Gibraltar , GI  op  17 december 2009

    "Very pleasant staff throughout the whole hotel made this short stay worth a very credible report, I would most certainly stay here again and would recommend anyone who wishes a stopover in london. Thank you all" (108362663)

    lovely food, great staff, very well mannered and pleasant, very central....two thumbs up.

    hall ways were a little chilly but hey lets not get pedantic...it made the arrival to the room more of a welcome.

  • 9/10 Jane ( Volwassen paar) 

    van Oxted , GB  op  23 november 2009

    "Ok apart from the above" (108190474)

    Nice room. Good location.

    very noisy tube trains woke us up early on saturday morning after a late friday night out

  • 9/10 Anonymous ( Jong paar) 

    op  10 november 2009

    "In general, I would recommand this hotel, the bedroom was great and we did get some good night sleep. If you can eat out, why not, the meal deal for £20 (evening meal with 2 courses+drink and a breakfast) is realy good value if you experienced good meal, but the worse could happen. I hope some training will be given to the staff in the kitchen and front of house. " (108906144)

    the bedroom is great. the bed was very comfortable. bathroom clean and modern.

    The system of the meal deal should be updated. I bought a mealdeal for an evening meal and the next day's breakfast for 2 people. When we got to the restaurant for the evening meal, it was fine as we had the vouchers, but the next morning, I had only my credit card receipt to show as proof of my mealdeal, I suggest that clients should get 2 vouchers one for the evening meal and one for the breakfast that way, the client have the necessary paperwork and the staff would have to keep on checking the bookings system. we had dinner twice in the restaurant, the first time, we had a great customer service and excellent food. The second time, we experienced a whole different thing: warmish soup (not hot!), same with the main's vegetables. We had to wait to order, the mains arrived before the starters were cleared... I asked if it was a different chef, I was told "no". They did served up the soup again and it was hot!

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  9 november 2009

    "for what we wanted it met our needs we stayed for one night as we were visiting the Royal Albert Hall to see Michael Bolton, the staff were very helpful, they even rang up for the taxies to get to our destinations." (108590951)

    everything from the staff, food, cleanliness of rooms etc was first class

    no bad points

  • 9/10 Andrew ( Jong paar) 

    van Bradford , GB  op  9 november 2009

    "excellent would definatley use again" (108634583)

    staff where all very polite and helpful room was immaculate all linen was very clean and the food was fantastic

    no overnight parking facility

  • 9/10 Linda ( Volwassen paar) 

    van Barnsley , GB  op  23 september 2009

    Bed as comfortable as ever!

    Sad to find that there were no food/beverages available as the 16 weeks refurb lasted for about 8 months! The fact that we, as customers, were not updated was poor management by yourselves. The Kellogs 'Battlefield' rations were poor.

  • 8/10 Anonymous ( Volwassen paar) 

    op  2 september 2009

    "We were pleased with our stay - our first at a Premier Inn - and it suited our requirements for the occasion very well." (108886518)

    The staff were very helpful and polite (despite the cramped temporary reception area) and we noticed that all staff greeted us when we passed them in corridors. The bed was very comfortable and the room and bathroom were very clean and tidy.

    The online booking was easy to do, but whoever was the agent made a mistake about the date which we found out only by good fortune when your reception people rang to tell us the restaurant would be closed during our stay. The room was fine for one night, but would have seemed a bit small for more than about two nights. There was plenty of hanging space for clothes, but no drawers, so a longer stay, with more smaller clothes to store, would have been less easy.

  • 9/10 Roy ( Volwassen paar) 

    van Cannes , FR  op  12 augustus 2009

    "Very good." (107204339)

    The staff. The help and welcome. The value for money.

    Rooms above railway need more soundproofing.

  • 3/10 Lynda ( Volwassen paar) 

    van Telford , GB  op  29 juli 2009

    "The worst Premiur In stay we have had. My parents 71 and 81 were moved 2 hours prior to attending the Royal Garden party and were very up set and tired due to no sleep the previous night. No refund offered." (107434741)

    One nice member of staff

    Paid for 2 nights and only slept for one -! told staff who said move or put up with it, moved and toilet blocked - moved again! Paid for breakfast via internet found no restaurant! no emailsadvising us of this told that we should nt have been able to book breakfast but we did - Got no refund for "garenteed good nights sleep which did nt happen - people in next room had young children shoutin gtill after 1pm - told by staff no children in the room.. there was! they did nt believe us!!!

  • 3/10 Anonymous ( Groep collega's) 

    op  24 juni 2009

    Room adequate but reception area very poor (undergoing refurbishment)

    No breakfast facilities.

  • 5/10 Caroline ( Solo zakenreiziger) 

    van Killaloe , IE  op  7 mei 2009

    "Not comfortable" (107382936)

    Hotel was in renovations and this was not made known till cheque. Therefore no restaurant / breakfast was available. No free internet which I have had in other Premier Inns previoulsly. Very expensive for what I got. I paid 99 pounds and I would only value the room at 60 pounds per night. I will not stay there again and feel ripped off.

  • 7/10 Anonymous ( Groep collega's) 

    op  1 mei 2009

    very helpful staff

    hotel undergoing refurbishment so no restaurant/bar facilities available

  • 8/10 Anonymous ( Jong paar) 

    op  31 maart 2009

    "Bien" (107933219)

    Chambre refaite a neuf Personnel serviable

    Hotel en travaux: pas de restaurant ni de petit dejeuner

  • 9/10 Debbie ( Volwassen paar) 

    van Margate , GB  op  23 maart 2009

    "nice hotel lots of nearby restaurants and plenty of activity" (107957707)

    comfortable bed lovely pillows

    we had noisey neighbours

  • 6/10 Anonymous ( Volwassen paar) 

    op  15 maart 2009

    "not what i expected" (107572629)

    polite staff

    was not aware of the closure in the hotel of the resturant and bar.on checking the email on my return there was a very small print that said about the closure..it needed to be more prominent.as i wouldnt of booked if known.

  • 8/10 Steven ( Man/man of vrouw/vrouw paar) 

    van Manchester , GB  op  6 maart 2009

    directions from tube station - should say the closest tube station was earls court - we walked in the rain from Gloucester rd. pretty easy really - say which is the closest tube station!!

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  21 januari 2009

    "Friendly and accommodating staff, clean room and reasonable rate. " (107487797)

    Comfortable & Clean Room, convenience of location & value of accommodation.

    Understandably, owing to keeping costs down, lack of "out of hours" service - Missed being able to relax with a "wind down" refreshment on returning to hotel after dinner with my business associate before retiring.

  • 10/10 Trudy ( Jong paar) 

    van Pevensey , GB  op  7 oktober 2008

    "Very enjoyable. All the staff including the following were superb, reception,bar,restaurant,cleaners and the quality of the breakfast was to a high standard. " (107254753)

    The staffs attitude was excellent. We have stayed in some nice hotels over the past few years and with regard to the service and helfulness we found your hotel to be one of the very best and we will be coming back to stay in the near future.

  • 8/10 Colin ( Solo zakenreiziger) 

    van Dover , GB  op  20 mei 2008

    "Clean room to usual Premier Inn standard with polite and friendly staff. Initially tried to charge me £80 more than when I booked, but this was sorted out without argument when I produced the booking confirmation, although it took them a while to do it. At the price paid this was good value for the area, but for £80 more I would think again." (97056250)

    Clean, large quiet room. Nice flat screen television.

    Mattress a bit hard. Tried to charge me higher price than when I booked.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Alison ( Groep collega's) 

    van Kingswells, aberdeen , GB  op  14 juni 2008

    "Great!" (97404694)

    Very convenient location - so close to Earls Court tube station, particularly good for travelling easily from and back to Heathrow.

  • 9/10 Anonymous ( Volwassen paar) 

    op  1 juni 2008

    "A very pleasant stay,although the room was noisy due to the underground trains. The room facilities were very good but the provision of ironing facilities in the room would be an advantage." (97424318)

    Very clean and comfortable. Very good service from all staff. Good food.

    Room was over the underground route.

  • 9/10 Anonymous ( Volwassen paar) 

    op  10 april 2008

    Good location for facilities(restaurants,bars and underground), quiet at night. Able to store luggage until ready to depart for home.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Stephen ( Volwassen paar) 

    van Manningtree , GB  op  3 mei 2008

    "The most pleasing aspect of our stay was the politeness and helpfulnes of all the staff. Every request was dealt with efficeintly and effectively. Breakfast was extensive in terms of choice and managed superbly." (97779799)

    A clean,tidy room situated in a quiet part of Kensington.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  30 april 2008

    "When I arrived at the hotel they had no reservation as it had not been sent through from Active Hotels - I had to wait for a long time to be finally allocated a room after working all day in the Earls Court. Please review your booking procedures as I will be reluctant to book through Active Hotels again after this experience." (97751339)

  • 10/10 Roger ( Volwassen paar) 

    van Worksop , GB  op  15 april 2008

    "Good location with easy access to London attractions. Familiar spacious room. All staff were very helpful and dining room staff coped well with large number of visitors." (97115027)

    Well placed in relation to transport links and attractions. Familiar layout of spacious room.

  • 10/10 Anonymous ( Volwassen paar) 

    op  27 maart 2008

    good clean rooms service excellent

    noise from underground till 1 am and then from 5am

  • 10/10 Rachael ( Vriendengroep - volwassenen) 

    van Lowestoft , GB  op  22 februari 2008

    "The only think I would comment on is the price of breakfast. I do not wish to eat as much as you like before site seeing and feel it is overpriced for a coffee and crossant for the other breakfast option." (97150317)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  22 februari 2008

    "no comment to make" (97700089)

    convenient to undergroundmissed not having sky sport in room

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  15 januari 2008

    "The hotel overall surpassed my level of expectation for a hotel of this standard in city centre London. The rooms were very comfortable with good facilities and I would recommend the hotel to anyone considering staying there." (97349263)

    The hotel was clean and well presented with good facilities and comfortable rooms. All of the staff were very polite and helpful.

  • 7/10 Fiona ( Familie met oudere kinderen) 

    van Glasgow , GB  op  21 november 2007

    "Rooms were clean and the furniture was in good condition. The reception staff could have been a bit more communicative and have been quicker at booking in process." (97288357)

    Location

    access to rooms, needed to get two lifts and route to rooms was not clear.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 november 2007

    Very convenient to our destination, easy access to tubes etc.

  • 9/10 Jill ( Solo vakantieganger) 

    van Bracknell , GB  op  29 september 2007

    "Very clean and safe hotel." (97032091)

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Lindsay ( Volwassen paar) 

    van Aberdeen , GB  op  21 november 2007

    "Overal a great experience. This is our third time using you. We know that we'll get good quality for the price. Well done." (97254993)

    You provide economic value and a good overall standard. Breakfast is not a rip off like some other places.

  • 8/10 Anonymous ( Groep collega's) 

    op  16 januari 2007

    It was clean

    Not enough towels and a bit cold in the room

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  30 november 2006

    very good

  • 8/10 Abdullah yahya ( Jong paar) 

    van Jeddah , Saudi Arabia;SA  op  3 augustus 2006

    "Earl's court area is great. Its cosmopolitan, it's lifely, with many resturant, shops, and cafes. Yet It's away from the tourists fuss. When you stay there you feel you are a local. It has big underground station that would take you anywhere easily, night buses are avaliable, and the prices for accomidation and food are moderate. That what made me chose this area as I stayed there before. I chose London Kensington Premier Travel Inn because it was a known hotel chain and the price was moderate by London standareds of course. The hotel is 4 or 5 minutes away of Earl's Court Rd and underground station which has direct access to Hethrow plus it has elevators which are really handy should you decide to take the underground from or to Hethrow Airport and save a huge sum of money. The Hotel itself is nice and really clean. It has a resturant and a bar and even vending machines. The staff especially Housekeepers are really friendly smiling and greating you whenever they see you. The room was comfortable and I have absolutely nothing to complain about regarding my room. I would definitely go back if I had the cance." (3304805111)

    The Hotel was really clean and modern. The room was larger than my expectations for I expected a London standard closet for a room, but the room was really of a good size. The room was always cleaned properly, and staff were professionals.

    Getting to my room was a bit of a headache. You have to go from the front door of the hotel to the elevator, take the elevator to the second floor, step out and cross a bridge to another building, take another elevator to your room. It was like a maze. It also bothered me a little bit that the hotel get its money up front at the check in instead of at check out.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Amalia ( Jong paar) 

    van Mexico city , Mexico;MX  op  3 augustus 2006

    The location of the hotel is great, it is clean and the staff is really friendly and renders an excellent service.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  30 juni 2006

    "We were very impressed with the quality of your Restaurant and the staff were pleasant and helpful. I found the staff at the Reception Desk a bit aloof but they dealt with any enquiry very rapidly (except when I reported no shower gel in the bathroom, nothing was done until 2 days later)." (3304523005)

    Very well situated and quiet. Comfortable overall.

    I asked for a twin bedded room expecting 2 single beds and not a double and spare single bed. There was no light by the single bed to read at night or a table to put a clock or a book.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 juni 2006

    "I would have liked to have proper instructions how to reach the Hotel - when we phoned from Earls Court Station were were directed to various streets instead of telling us it was next door to the Marriot hotel and off the Cromwell Road." (3304900494)

    Accommodation was comfortable and clean

    Nothing

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Kari ( Vriendengroep - volwassenen) 

    van Ulset , United Kingdom;GB  op  23 juli 2006

    "We had a great holiday, and the hotel was perfect for us. We will surely come back to this hotel." (3304857293)

    The room was nice and very clean. Friendly and helpfull staff. The air-condition was great in the London-heat. Only 2-3 minutes walking to the Underground.

    Some noice from the trains.

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