Glen Helen Inn, St Johns

Glen Helen, St Johns, IM4 3NP 4

Glen Helen Inn has a picturesque setting, beautiful gardens and home-cooked food. It is located in a glen on the west side of the island. Beautiful gar... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Gregory ( Solo vakantieganger) 

    van Higham ferrers , GB  op  2 oktober 2009

    "Overall good enough for me to stay there again when the need arises." (108830278)

    Excellent location. Very good food, except for the point below. Facilities were good, although some mould in the shower needed attention.

    Hotel not informed of internet booking, but accommodated me superbly. Meals do not always cater for guest's individual likes, such as balsamic vinegar already on the salad instead of separate and gravy on the plate instead of separate.

  • 7/10 Anonymous ( Volwassen paar) 

    op  21 februari 2009

    "Despite above comments enjoyed our stay" (107434578)

    Friendly helpful staff Food Setting of hotel - peaceful

    Although clean, felt double room was quite small probably enhanced by the sloping roof/dormer windows Access to main facilities from bedrooms neccessitated a trip outside down stairs with no protection from the elements

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Michael ( Volwassen paar) 

    van Stockport , GB  op  1 december 2008

    "the room charge is more than other hotels weve stayed at in the past we have mainly stayed in douglas the sefton and similair hotels, although we prefer to stay at glenn helen because we only go over to the isle of man to visit peel" (107736180)

    really friendly and helpfull people reasonably priced food and drink

    the last two times the beds have been so uncomfortable, rhe first time a spring was sticking through the matress, the most recent time we asked for a double and we think we were given a threequarter bed by mistake,

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Gwen ( Volwassen paar) 

    van Blackburn , GB  op  5 oktober 2008

    "We enjoyed ourselves very much and would come again." (107183044)

    Some staff very friendly though not all, (we nicknamed one of them Mister Grumpy as he never smiled and wasn't friendly). Nice laid-back atmosphere. Lovely location. Food absolutely excellent at breakfast and dinner.

    Room basic and functional although comfortable and reasonably spacious, certainly not luxurious. No phones in rooms.

  • 8/10 Raymond ( Solo zakenreiziger) 

    van Bourne , GB  op  5 mei 2008

    Lovely position as the scenery was picturesque. Very good food and excellent staff attention.

    5 van de 5 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  2 september 2008

    "Overall I really enjoyed my stay." (97756660)

    Great staff. Great breakfast. Pleasent bar and dining area. Nice location

    Cleanliness and general apperance of room.

  • 7/10 James ( Solo vakantieganger) 

    van Dunfermline , GB  op  16 maart 2008

    "Really friendly staff and a good breakfast. Because the hotel is out in the countryside it was very quiet and had only a few guests. If staying at this hotel, a car is a must have." (97348085)

    Good size room, clean and quiet.

    In the morning you can hear the shower running from other rooms

    6 van de 6 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Wendy ( Groep collega's) 

    van Hedgerley, south bucks , GB  op  3 september 2008

    "Generally very good although having to go back and forth to the restaurant and bar via the outside stairs in the pouring rain was not pleasant" (97214748)

    The room was really lovely and the breakfast was really excellent

    No telephone, hairdryer or proper soap in the room/bathroom only the squeezy bottles of liquid, very difficult when you have arthritic hands. Food was over priced in comparison to other establishments

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 oktober 2007

    "For a short stay, this hotel is fine. Staff were particularly helpful and welcoming. The surrounding location is beautiful and is the major plus point for the hotel. We thought the evening dinner menu to be rather limited and a little expensive." (97315228)

    The room was well appointed, clean and very comfortable.

    There was a sense of dampness about the hotel. Also, sound insulation between rooms was not good.

    8 van de 9 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 June ( Volwassen paar) 

    van Newton abbot , GB  op  22 februari 2008

    "It was a special wedding anniversary long weekend celebration. Our first visit to the Isle of Man. Our room was the bridal suite (we had booked a suite - didn't know it would be the bridal suite). It is spacious with well appointed furnishings. It is warm with lovely views up the Glen. The setting in Glen Helen is stunning. The staff are very professional and helpful. Nothing was a fuss for them and they were able to offer good advice when we asked." (97816682)

    Comfort, together with friendly, co-operative attitude of staff.

    3 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Margaret ( Volwassen paar) 

    van Sutton coldfield , GB  op  26 september 2007

    "The hotel overall was adequate for our needs as the bulk of our time was spent with relatives. Point to note-car parking-this was dependent on how many people were visiting the restaurants/function eg weddding. Arriving back in the eveening it was sometimes difficult to find parking-there should be some parking allocated for those staying at the hotel." (97673833)

    The staff-very friendly and helpful, breakfast was very good. Excellent location by Glen Helen-beautiful area and walks.

    Room decor rather dated and lighting in bedroom and bathroom not very good. Mould on tiles around bath.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Richard ( Jong paar) 

    van Bakewell , GB  op  17 oktober 2007

    "A superb hotel in an idylic setting, with some of the friendliest & professional staff you could hope for." (97373882)

    The friendly yet professional approach of all the hotel staff

    Nothing stands out

    4 van de 5 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  8 oktober 2007

    "Being our first visit to IOM would have liked to have had some tourist information leaflets for restaurants and walks in the area available as the Information Sites are not easily accessible." (97178855)

    room spacious and clean

    having to go outside to go to breakfast/dining room

  • 10/10 Maureen ( Solo zakenreiziger) 

    van Leyland , GB  op  30 juli 2007

    "From the moment I entered the hotel I found the staff very approachable and helpful. This hotel is nestled in a beautiful glen with fantastic scenery. The breakfast and evening meal were of a very high standard." (97171516)

    The friendliness of the hotel team and excellent home cooked food

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  15 oktober 2007

    "We found the staff very friendly and obliging.They were prepared to change menues to accommodate to us eg we had a sandwich for lunch on Sunday when on the Island they normally only serve roasts. The wine list was good but a little dear.Curtains would be nice in the main eating area but the decor was good and modern. Food was very good with wide choice." (97231100)

    clean and well planned

    Having to go outside to go to the room

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Debra ( Man/man of vrouw/vrouw paar) 

    van Winsford , GB  op  22 mei 2007

    "An excellent place to stay. Beautiful surroundings, guests have to do the walk by the hotel stunning!! Staff were exceedingly friendly and bent over backwards to make us feel welcome. The food is superb as is the wine and both reasonably priced. Excellent parking and in easy reach of all parts of the island. Fab stay." (99774688)

    Good value for money, excellent food and service. Very honest staff handed in a lost Rolex watch left in the room!!

    Other guests sometimes forgot that the front door slammed loudly, our room was next to this door

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Steve ( Vriendengroep - volwassenen) 

    van Bicester , United Kingdom;GB  op  18 juli 2007

    "Staff very friendly and helpful. Great location. Food, service and environment excellent." (99172288)

    Great setting at base of Glen Helen on one of best riding sections of the TT circuit. Good value for money.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  25 maart 2007

    great location, friendly & helpful staff, good food, particularly excellent breakfast!

  • 8/10 David ( Solo zakenreiziger) 

    van Warrington , United Kingdom;GB  op  26 februari 2007

    "had a very ngood stay, the food was very good. would like to return again with ny wife" (99521626)

    verygood service

    no phone in the room

  • 8/10 Michael ( Solo zakenreiziger) 

    van Northampton , United Kingdom;GB  op  20 maart 2007

    "The only comment really is that building work was being carried out at the time of my stay,(no notice to guests)but that this will only add to the high stanadards." (99631820)

    The location,room,staff,service and food was all of a very high standard and being a solo traveller I felt very comfortable

    The only thing really is that you need to go outside from your room to get to dinning/bar areas this could be a concern in inclement wheather conditions, and the lack of a reception area.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Ken ( Volwassen paar) 

    van York , United Kingdom;GB  op  8 november 2006

    "Very pleasent location, comfortable hotel, food was exeptionally good" (99878885)

    As it was Autumn it was chilly at night but when neccesary the heating was switched on without request. The room was cleaned to a very good standard and the staff were both friendly and efficient.

    no public seating area for the bar, it would require the loss of a restaurant table but a settee and coffee table adjacent to the bar would enable guests who have finished their meal or those who just wish to have a drink and relax to do so.

  • 6/10 Anonymous ( Jong paar) 

    op  23 augustus 2006

    "All in all a good hotel which could be made better by using a cleaner with an eye for small detail i.e. cleanliness! We ate in the restaurant most evenings but at 11.00 p.m. it was last orders at the bar and we had to leave at 11.30! There is nowhere else to sit and chat after that time. It would be good to see a menu for breakfast as the waitress had to repeat the contents of a full english to each new visitor. Things were available that we were unaware of eg kippers, croisants etc The staff are helpful and polite. We enjoyed our stay and would return." (3304276493)

    The room was adequate, the bed comfortable and the bathroom a fair size. The restaurant was modern and spacious. The food was great, well presented with a good variety. The breakfast had no menu so it was difficult to order but what was served was good. The location was super. Large car park.

    We arrived in our room to find no remote control to operate the t.v., a hair on a pillow and the sanitary bin full and unemptied, yuch...! The shower was impossible to use although the bath was fine. The mirrors were all dirty. The last day our towels were a dirty grey colour. The carpets in the hotel were dirty and not hoovered and the bin in the entrance was full, overflowing and smelly for days. The restaurant had dust bunnies flying around. No toilet roll in the toilets one day.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Stephen ( Jong paar) 

    van Halesowen , United Kingdom;GB  op  20 augustus 2006

    "We had a very pleasant stay and the free upgrade to the honeymoon suite was a nice touch. The staff are very friendly and helpful and the restaurant food was well prepared and varied. The location of the hotel is in a very beautful part of the island but there is nothing close to the hotel. I also noticed that the standard of cleanliness both in the hotel and in the rooms was below the expected standard and waste bins remained full and unemptied for at least 4 days." (3304829041)

    The Hotel is quaint and the honeymoon suite was very comfortable. The food was good and staff helpful. Location is very picturesque.

    The hotel was generally not very clean and not close to other amenities.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  27 augustus 2006

    Comfortable and rural.

    Having to descend outside stairs (it was pouring with rain) to get from the accommodation to the bar/restaurant. Gravel car park - I was on a motorcycle.

  • 5/10 Helen ( Jong paar) 

    van Liverpool , United Kingdom;GB  op  22 juli 2006

    "Nice location and decent accomodation if maybe a little overpriced for the area. On reflection would have preferred to take our evening meal in the restaurant next door but was not made aware of this facility, we were instead almost coerced into dining at the hotel. Other than that a nice quiet hotel in a lovely location, many thanks." (3304963051)

    location nice and quiet

    carpet had many dog hairs on it and no bath was available (not a complaint just an observation)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Joan ( Vriendengroep - volwassenen) 

    van Cambridge , United Kingdom;GB  op  21 juli 2006

    "To have known what items were supplied within the rooms,i.e. hairdriers, etc" (3304304503)

    Friendly,efficient staff.Rooms comfortable and well serviced.Glen Helen Inn situated in an ideal position.

    It would have been nice to have had a communal sitting room for guests to sit and chat.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Kenneth ( Volwassen paar) 

    van Carnforth , United Kingdom;GB  op  23 juli 2006

    "The Inn is situated on the A3 and is very easy to find, it sits at the head of Glen Helen in an idyllic position surrounded by trees one of which was actually planted by the famous woman aviator Amy Johnson.The glen itself provides a beautiful and relaxing walk alongside the river which flows through the glen.The whole Island is easily accessable from this point. The Inn has an excellent restaurant with the menu prviding a wide and varied choice of food. To summarise, my partner and I thought it was wonderful." (3305020390)

    The Inn's idyllic surroundings, the cleanliness and the warm and friendly attitude of the staff mean that we shall be returning at some stage for a longer stay.

    Not a thing.

  • 9/10 Anonymous ( Volwassen paar) 

    op  12 juli 2006

    "I think you need to give more information on your actual position in relation to people who may not be coming by car and need to use public transport which is a 2.5 mile walk to the nearest bus stop. You could maybe arrange airport pickups in the future. The breakfast menu could do with including vegetarain products too." (3304789376)

    Clean spacious beautiful views of the Glen

    Nothing but we were in the best suite

  • 8/10 Trevor ( Volwassen paar) 

    van Twickenham , United Kingdom;GB  op  4 juni 2006

    "Good. Tried to book IOM TT next year but got put on wait list" (3304016555)

    Quality of staff care and attention

    The bed was awful but was changed for us. The room and bathroom each needed and extra table, and two chairs would have been nice. The furnishing appeared to have been done by someone who was a bit 'tight' :-)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  27 juni 2006

    "The location was beautiful. There was plenty of room to park Our stay was cut short by a family crisis and the staff at the hotel were absolutely marvellous in helping us to sort out getting home. The accommodation was separate to the eating area. You have to go outside and back in to get to the dining area. There were a lot of steps outside and inside but staff helped with suitcases." (3304275386)

    It was clean and modern. There was adequate storage and it felt cosy. The food was excellent.

    The only thing we found difficult was that the low dormer ceilings were a bit of a hazzard

  • 9/10 Anonymous ( Volwassen paar) 

    op  30 mei 2006

    "Very clean hotel in a lovely scenic and quiet area of island,very relaxing.Pleasent staff also." (3304646650)

    Room 27 was a beautiful room

    Would liked to have had maybe a pool table ,dart board etc to pass away a few minutes if it rained

  • 9/10 Shirley ( Vriendengroep - volwassenen) 

    van Preston , United Kingdom;GB  op  29 mei 2006

    "Our stay was brilliant and could not be faulted apart from a little hick up with an evening meal which was dealt with professionally and courteously. The rooms were great the food great and the service was exceptional. Would recommend the hotel and the area which was of great beauty." (3304304824)

    The location was amazing and fully outweighed our expectations

  • 10/10 Emma ( Familie met oudere kinderen) 

    van Lincoln , United Kingdom;GB  op  17 mei 2006

    "The hotel and staff were absolutely fantastic; nothing was too much trouble for them. We would definately visit again." (3304469825)

    It was light, fresh and airy, and in a beautiful location.

    The bathroom was rather small, but it was adequate for our needs.

  • 8/10 John ( Volwassen paar) 

    van Clapham , United Kingdom;GB  op  18 april 2006

    "Only stayed one night, but the hotel was welcoming and perfectly adequate. Evening meal was disappointing, tired salad & lack of fresh ingredients - tinned peas! However there is another very good restaurant next door! Location was great for us (beautiful walks, etc.)but another couple with a young family had no car - public transport in this part of the island is not frequent and taxis are very expensive. A car is a must if you want to stay here." (3304519211)

    Pleasant location. Clean, recently refurbished room.

    Food was poor.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Jacqui ( Solo zakenreiziger) 

    van Oldham , United Kingdom;GB  op  8 mei 2006

    "The room was great and comfortable. The setting wes beautiful and the staff were excellent. The food in the restaurant was great but be sure to book your table. Great breakfast. All in all excellent accomodation I would recommend it to anyone." (3304531698)

    The room was well furnished and the bed very comfortable the staff were excellent and attentive

    nothing

  • 7/10 Anonymous ( Volwassen paar) 

    op  22 april 2006

    "Would have liked to have known the exact layout of the rooms so we could have made an informed choice ( i.e we would have preferred an ensuite bathroom , and not just a shower, plus we would have chosen a room away from the entrance if we'd known it was going to be so noisy. Otherwise, a good stay - and we'd consider returning!" (3304145400)

    Friendly helpful staff, good food, good location

    Room too close to a very noisy entrance: adequate although basic furnishings. Heated towel rail would be nice, plus king size duvets on the double beds

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  1 april 2006

    "Nice comfortable hotel, good facilities and excellent food." (3304394296)

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