Cromwell Crown Hotel, London

141 Cromwell Road, London, SW7 4DX 2

Het Cromwell Crown Hotel ligt in het hart van het levendige 'Theatreland', in Londen. De receptie is hier 24 uur per dag geopend en het personeel spreekt meerde... more

 

£ Kamers vanaf £50 per nacht
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4/10 Algemene classificatie

Categorie Gemiddelde Score
6/10 Check-in proces
4/10 Uw kamer
4/10 Werkzaamheid van facileiten / voorzieningen
5/10 Rust en reinheid in het hotel
3/10 Functioneren van het personeel
4/10 Algemene indruk
4/10 Algemene prijs/kwaliteitsverhouding
  • 2/10 Carolien ( Groep collega's) 

    van Purmerend , NL  op  19 november 2008

    "Hier wil je je ogen echt niet dicht doen. Muf, benauwd. Allen de ontbijtzaal zag er redelijk uit. We hebben 1 nacht boete betaald (GBP 75) en zijn meteen geswitched naar Kensington rooms even verderop. Nauwelijks duurder maar super." (107664542)

    Er staat een bed en daar is alles mee gezegd

  • 2/10 Susan ( Groep collega's) 

    van Chorley , GB  op  16 december 2009

    "It was appalling , there are absolutely no redeeming features to the point that I am very inclined to explore the possibility of a refund. The description on the website is misleading to say the least , it says that it is tastefully decorated with a well laid out bathroom. The bathrooms are a disgrace , to get out of the bath is an artform , the decoration includes holes in the ceilings , windows do not open , do you want me to continue ?" (107453703)

    I would not recommend that anyone other than a health and safety expert stays at this hotel. The place is filthy , the staff are unhelpful and the facilities would appear to contravene health and safety regulations

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Martin ( Volwassen paar) 

    van Co tipperary , IE  op  29 oktober 2009

    "Appalling." (108279163)

    There were no good points. Poor is too inadequate a word to describe this flea pit.

    This was the grottiest, filthest hotel we have ever stayed in. We didn,t wait for breakfast for fear of the food poisoning we might catch. I can safely say this is the worst hotel we have ever stayed in in all our years of travelling.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Ander) 

    op  17 december 2009

    one toilet per floor. The window cannot shut fully.

  • 2/10 David ( Solo zakenreiziger) 

    van Birmingham , GB  op  11 december 2009

    "Didn't happen due to alarming customer comments - be sure to check these out. I was charged a nights cancellation fee when the reason that I cancelled was that the "hotel" was clearly not fit for purpose." (108817987)

    I have opened a case with trading standards against this hotel for misrepresentation

  • 3/10 Anonymous ( Jong paar) 

    op  22 november 2009

    wir haben nach einer Übernachtung das Hotel gewechselt. Das Zimmer war nicht zumutbar, das Bett eine Katastrophe und das Bad gerade so funktionsfähig.

  • 8/10 Anonymous ( Groep collega's) 

    op  18 november 2009

    "Fairly comfortable for what we wanted - a place to sleep after long days at the Earl's Court Exhibition Centre. " (107681799)

    The beds were clean and comfortable. The rates were very reasonable for the location. The staff were friendly.

    The hotel did seem to need a little bit of TLC, but I noticed there were works going on.

  • 3/10 Anonymous ( Groep collega's) 

    op  16 november 2009

    "Shabby, but price for that area not too bad." (108219504)

    Hotel smelt musty and unclean - like it was in need of a major overhaul...which it was. Struggled to be a one-star. Friend's bed had a folded towl on the matress to cover exposed springs.

  • 4/10 Anonymous ( Solo vakantieganger) 

    op  14 november 2009

    "Ottimo, Ho Passato Poche Ore in Hotel, Ma Buone Per Il Giusto Riposo." (108363644)

    Vicinanza Luoghi di Mio Interesse, Quali Metropolitane e Royal Albert Hall. Camere Calde, Ordinate, e di Giusta Grandezza.

    Poca Pulizia, Attrezzature a Mio Avviso Alquanto Vecchie e Malandate.

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  10 november 2009

    "Never go again!" (108215861)

    We expected a much better service, The hotel was very dirty, so was our room!

  • 7/10 Anonymous ( Jong paar) 

    op  7 november 2009

    warm like a home

  • 3/10 Anonymous ( Ander) 

    op  20 oktober 2009

    "not worth the money we paid for it." (108212568)

    the toilet leaked all over the bathroom floor. The beds were uncomfortable as the springs were sticking out. One of the towels was dirty with a rather unpleasant mark! The hotel staff gave the key to us without asking for ID or anything. One of my colleagues arrived after we checked in so had never met the staff and they gave her the key with no questions asked! Slightly worrying as we had computers etc in our room!

  • 4/10 Andrew ( Solo zakenreiziger) 

    van Burnhma , GB  op  15 oktober 2009

    Close to city centre, tubes and easy access.

    Very tired hotel, poor facilities, need investment badly. No ensuite rooms available.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  4 oktober 2009

    "after reading reviews we were tempted to change to another hotel but decieded to wait to form our own opinions we were very happy for the price we paid well done to the staff for being very helpful nothing was too much trouble" (108682480)

    excelent staff great location excelent price you get what you pay for breakfast sufficiant

    needs updating

  • 3/10 Anonymous ( Familie met oudere kinderen) 

    op  24 september 2009

    "its a nightmare going back to the hotel!" (107308004)

    toilet is being flooded out from the shower, all bed are single it means if four people (couple and children) they have to separate, room is so unwelcoming you might get scared when you come in (basement), i saw a broken tv set besides my bed, breakfast are the same everyday (toast and cereal).

  • 2/10 Richard ( Jong paar) 

    van Irthlingborough , GB  op  1 juni 2009

    "Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor Poor" (107952820)

    All of it! Outside is tacky, inside is tacky, walls need cleaning, carpet needs doing, rats need catching, showers need fixing, the smell needs to go, beds need changing, Peaple need more than 1 pillow!!!! Staff didn't have a clue, i can't see how they can work in such a dive - i would prefer the steps outside than a room in that hotel again.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Kevin ( Volwassen paar) 

    van Torquay , GB  op  19 september 2009

    "clean rooms, not huge but ok, good location for access to central London. Overall did exactly what was required for a short break." (108946439)

    Good location especially if you use the buses into central london. helpful staff, good buffet breakfast.

    Breakfast room could be a bit crowded at times.

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  15 september 2009

    "Would never stay again, spoilt an otherwise good weekend" (108258716)

    Only good point was beds were clean but uncomfortable

    The hotel was grubby from top to bottom and the bathroom was dirty with cracked tiles

  • 3/10 Anonymous ( Volwassen paar) 

    op  4 augustus 2009

    "Not good enough" (107725678)

    Internet access and confirmation was easy

    More adequate if described as 'Hostel'instead of Hotel. The 2 stars ** given must relate to some-ones imagination. No lift to floor - major issue with luggage. Room cramped and pokey. Better to pay more

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  29 juni 2009

    "Poor. I would never go there again. Its appalling. However, only minor changes required to make it a real nice place." (107582880)

    Price was fair for the location. The closeness to the underground and local food spots was nice.

    Rugs were old and clearly damped from continued wetness probably from guest who walk in from the bathroom. I simple foot mat at the room entrance could have prevented this. Furniture wre all completely old and needs changing. Bathroom was clean but needs checking to remove tissues left on foor. Not even a pressing iron to straighten a shirt.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Groep collega's) 

    op  27 juni 2009

    "Would not stay again" (107895801)

    Shared bathrooms disgusting, very dirty. Double troom was a double bed crammed into a single bedroom. Mould on walls

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Silvia ( Solo vakantieganger) 

    van Mexico city , MX  op  27 mei 2009

    "I was very happy with the location, the room was clean enough and I slept very well. So it was not too bad. " (107957759)

    Fairly cheap in an excellent location!

    The staff was hostile, when I arrived they couldnt find my reservation and made me wait while they were speaking another language, which made me feel unconfortable. I asked for a wake up call for next day, which I never got. The t.v. was not working and the luggage storage is not very safe.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Josh ( Familie met oudere kinderen) 

    van West sacramento , US  op  25 mei 2009

    "If you only had a small bag and needed a place to stay for a night or two, this hotel would be just fine." (107532416)

    Staff was very nice. Location was very central and only about a 5-7 min walk from the nearest tube.

    STAIRS!!!!! The hotel had a little lift, but there were SOOOO many levels to each floor, it was weird. We had to walk up staircases, then down staircases, then through many doors (that don't stay open), and that was after we got off of the lift. We had 4 adults, each had a large, heavy suitcase, a carry on, and a purse/laptop bag, and I had my baby and her stroller. It was frustrating.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Familie met oudere kinderen) 

    op  19 juli 2009

    "OK for one night" (107367778)

    Hotel position OK and very clean, reception helpful and friendly

    Beds poor. Family room not large enough. Twin bedded bathroom not finished Breakfast lack of choice, especially cereal.

  • 4/10 Kornelia ( Jong paar) 

    van Budapest , HU  op  19 juni 2009

    close to the city, good traffic connection, low price

    the bath room and the window were dirty, the breakfast was very poor, there was no wifi in the room

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo vakantieganger) 

    op  14 juli 2009

    "More than 60 € per night are an exaggeration for such a worn-out spot." (107996521)

    Friendly staff

    A tumbledown hotel, urgently in need of refurbishment. Poor breakfast.

  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  9 juli 2009

    "Good value." (107815483)

    Great that they have family rooms with 5 beds! Nice staff, easy to get there, close to a tubestation, breakfast included - you get more toast if you like.

    Fitted mouldy carpet, bad smell, but clean.

  • 8/10 Leonie ( Jong paar) 

    van Neath , GB  op  2 juli 2009

    "Although the whole place was quite old fashioned and in desperate need of doing up, It was a pleasant stay. the staff were friendly and the room was comfortable. For the amount of money that we spent, we expected a lot less and what we got was great. Its in a fantastic location and very close to everything. My only criticism is the reception area that needs redecorating. It is old fashioned and the wall paper is peeling off. If they redecorated this it would be a fantastic hotel. " (107740202)

    Good value for money, Within walking distance of the Natural History Museum and Harrods, Not far away from the underground station, Shower and bathroom facility was good, comfortable bed, good sized room!

    New sign needed on front of hotel as it is old fashioned and was quite hard to spot, Outside needs painting. Reception needs updating, wall paper was peeling off the walls, needs to be modernized! The room needed a coat of paint as there were scuff marks all over them. The water from the bath leaked next to the toilet.

  • 2/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  24 mei 2009

    "Very, very bad. Never more I will stay in this hotel." (107968995)

    Dirty/filthy room and hotel. Filthy badroom, filthy carpet, filthy bed, very,very noisy. TV not working. Filthy everything. Not worth 55 pounds.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Familie met oudere kinderen) 

    op  16 mei 2009

    "It was a place to sleep close to transportation and it served it's purpose." (107893761)

    The bed linens were clean and so was the en suite bath. The staff was helpful.

    the beds were old and uncomfortable and the luggage was kept in an unsecured area while after we checked out and before we returned to pick up the luggage. The rooms were hard to find as there are so many different levels to each floor. Even with the elevator there were still too many stairs to drag luggage up and down. This made it very difficult as we were traveling with an infant.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Françoise ( Solo vakantieganger) 

    van Chêne-bougeries , CH  op  3 juni 2009

    "horrible" (107941612)

    notre chambre payée d'avance nous a été remboursée

    l'hôtel était immonde, on nous a proposé une chambre en sous-sol sans fenêtre, les matelas étaient défoncés, nous sommes partis après la première nuit

  • 5/10 Gerd ( Vriendengroep - volwassenen) 

    van Weingarten , DE  op  5 mei 2009

    keine

    Dusche/WC viel zu klein, verissene Vorhänge, schmutzige Wände

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Jong paar) 

    op  23 mei 2009

    "I'm satisfied and had a good stay!" (107353425)

    You get an adequate place to be for small money that's the fact and when you see, how friendly and busy the stuff - simple are making their job in this "rotten castle" - great!

    in the first night (on a saturday/sunday night where you can't find a skillful hand for this problem) the fire-alarm was ringing nearly 10 times from midnight to morning and a poor student at the desk couldn't handle it. Poor!

  • 2/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  27 april 2009

    "The worst ever - not to be recommened under no circumstances. Dirty place, broken windows... sour milk for breakfast, rude staff in the kitchen when complaining about the milk!! " (107825677)

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  20 oktober 2008

    "Based on previous experiences at similar two star cheap hotels, this has been the worst so far." (107755886)

    Cheap

    The room and en-suite facilities were dirty. Even one of the beds had dusty bed linnen. On the last day, the chamber maid even took or through away a bottle of shampoo we had brought.

    6 van de 6 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Jean-paul ( Solo zakenreiziger) 

    van Dronten , NL  op  18 maart 2009

    "I booked the hotel because it was relatively cheap. I understand now why." (107387082)

    People at the reception were friendly.

    The room smelled very bad / urine. Breakfast was bad.

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