Coach & Horses Hotel, Kew Gardens

8 Kew Green, Kew Gardens, TW9 3BH 0

Deze 17e-eeuwse herberg ligt bij Kew Green, tegenover de Royal Botanic Gardens (koninklijke botanische tuinen). Het hotel biedt een fantastische locatie, heerli... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Robert ( Volwassen paar) 

    van Sheffield , GB  op  16 juni 2009

    "Everything that we needed for a 2-night stay." (107686092)

    Excellent location for Kew Gardens and the National Archive. Friendly and helpful staff. Good selection of beverages provided for room self-service. Excellent breakfast included in booking.

    Secondary glazing effective but unattractive. Would have preferred to open a window rather than use the air conditioning. Bathroom door did not shut properly.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  17 juni 2009

    "Enjoyed it" (107736245)

    Room and bathroom good, clean and pleasant.

    Hallways, elevator, etc., would benefit from some cleaning and repainting

  • 4/10 Walter ( Volwassen paar) 

    van Sunderland , GB  op  7 mei 2009

    "Adequate for our stay. The breakfasts were fine but the evening meal poor and expensive for what was offered. We had only one meal and the other evenings we ate at the nearby "Wine and Moussaka" restaurant-which we enjoyed. " (107420717)

    Shower and provision of towels good, bed comfortable. Easy walking distancwe to National Archives where we wished to do some work.(This being the the sole purpose of our stay). The staff were very helpful

    Not enough space inthe room-no wardrobe with hanging space Insufficient drawers The whole hotel is ready for redecoration and some re-furbishment. The invoice was wrong and poorly set out and, although I paid it in full because our taxi was expected and we had a train to catch, I have complained to Youngs.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  10 maart 2009

    "Great" (107475281)

  • 8/10 Anonymous ( Volwassen paar) 

    op  29 december 2008

    "We were comfortable and slept well and staff were v.helpful and v.pleasant so we did enjoy our stay," (107607482)

    Staff friendly and efficient and waiting staff at breakfast even more so. Room clean and comfortable.

    We were put off by the entrance to the hotel- not clean outside the door, doors and windows peeling paint etc and on entering the hotel there was an overwhelming smell of old fat. This was not apparent in the reception area so much and not at all in our room which was clean and comfortable.

  • 8/10 Richard ( Volwassen paar) 

    van Dartmouth devon , GB  op  18 november 2008

    "Great day and would definetely go back there." (107820922)

    Pleasant staff and cheerful.Nice area to stay in.Breakfast lots off!!!

  • 9/10 Mark ( Man/man of vrouw/vrouw paar) 

    van Maidstone , GB  op  28 oktober 2008

    "Very good - I would certainly consider staying again." (107456365)

    The receptionist when we arrived was very polite, helpful and friendly. I can't recall her name but she was terrific.

  • 10/10 Diane ( Volwassen paar) 

    van Boston , GB  op  2 september 2008

    everything was good

  • 9/10 Anonymous ( Volwassen paar) 

    op  19 augustus 2008

    "The staff made our stay very plesant and we would recommend this hotel to others. They also were very friendly and the food was expectional and there was plenty to eat for breakfast." (97399734)

    the hotel was clean and tidy rooms and bathrooms were very clean.

  • 9/10 Geoffrey ( Volwassen paar) 

    van Northwich , GB  op  22 juli 2008

    "Very pleasant staff and facilities" (97935840)

    close to tube station, restaurants and local sites and very good parking facility

  • 8/10 Jason ( Jong paar) 

    van Rainham , GB  op  30 juni 2008

    A great hotel, Nice food and bar, Great breakfast, Good location for bus into Richmond

  • 9/10 Anonymous ( Volwassen paar) 

    op  11 juni 2008

    "We found the staff to be very pleasant and knowledgeable. Our room was very clean and quiet. We enjoyed our stay at the hotel." (97274500)

    we were pleasantly surprised at the spaciousness of our room. Also it was great to have air conditioning! Our room was surprisingly quiet considering that the hotel is on a busy road. We enjoyed being able to open our window to let in the fresh air. The hotel is in a wonderful setting with the village green across the road and the duck pond down the street. We especially enjoyed the walk along the river Thames, which was close by.

    We found the hotel rather shabby in appearance. A fresh coat of paint and some work on the entrance would enhance the place immensely. We had breakfast there for 3 mornings and although the food and choices were good, found it rather greasy.

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  9 juni 2008

    "Adequate good food - service a little slow." (97287695)

    Well placed for travel into London.

    Poinbted out to staff that someone had double parked over two spaces. They said it was not a staying customer so could do nothing about it. Can they not shout in the bar? Seems completely unfair to paying guests!!

  • 6/10 Anonymous ( Volwassen paar) 

    op  5 juni 2008

    "Fair price for a hotel room in this location" (97135442)

    Location for Kew Gardens. Off street parking

    Decor is looking tired and needs repainting in some public areas though bedrooms seem in good condition

  • 10/10 Kevan ( Volwassen paar) 

    van Bielefeld , DE  op  3 juni 2008

    "Fantastic, and whenever we are back in the UK for a rugby match at Twickenham we will definately be booking the Coach & Horses" (97982632)

    Friendly staff who did all they could to make our stay a pleasant and enjoyable experience.

    Not one to be had, other than we did not get to stay long enough! We will try and stay longer next time!

  • 8/10 Kenneth ( Volwassen paar) 

    van Wisbech , GB  op  17 april 2008

    "The staff were curtious. Rooms were clean. Parking was good, undergound and safe. The restuarant was OK and the hotel has a good large bar. The hotel is in a good setting overlooking Kew Green and very ideally situated to visit Kew Gardens, you just have to walk across the green and into the main entrance." (97122188)

    Central to where we wanted to stay

    Allocation of our room (# 101), the room was adequate but not to our liking.

  • 9/10 Alan ( Volwassen paar) 

    van Cannock , GB  op  17 april 2008

    Air Conditioning in room noisey

  • 6/10 Anonymous ( Volwassen paar) 

    op  1 april 2008

    room was very pleasant and the location was great for Kew Gardens

    The food was very average/poor in the restaurant and the waitresses were not particularly good, one was even standing around reading a magazine in the restaurant!

  • 10/10 Steven ( Volwassen paar) 

    van Worcestershire , GB  op  23 februari 2008

    location and ammenities all excellent and friendly

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Harriett ( Volwassen paar) 

    van Cardiff , GB  op  6 februari 2008

    "Nothing is too much trouble--was the attitude of the entire staff who worked hard to make our stay really pleasant and pleasureable. The carparking situation was excellent and free, and it was a genuine reflection of the advert on your website--thank you!" (97104096)

    I sought out the manager when we left to compliment her staff during the extremely pleasant stay we had at the Coach and Horses. Everyone, from the bar staff to the waitresses, reception and the cleaning staff were cheerful, helpful and professional. The food was excellent, good value for money, and well presented. I would recommend the Coach and Horses without hesitation, and we will certainly be returning on our next visit to the area.

  • 8/10 Thomas ( Solo zakenreiziger) 

    van Ross on wye , GB  op  25 januari 2008

    The combination of a decent room, parking and a good pub with good beer

    N/A

  • 8/10 Richard ( Solo vakantieganger) 

    van Newark notts , GB  op  26 december 2007

    "My overnight stay in the hotel was good, staff were helpful the room was clean and the full English breakfast was excellent one of the best I've ever had in a hotel, car parking under the hotel felt secure with cctv, I will stay here again, provided I can get a secure internet connection. Many Thanks Richard" (97204228)

    Room was very clean and well laid out,the full English breakfast was excellent, many thanks Richard

    I struggled to get the wi-fi to work and it said that it wasn't a secure connection!

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  26 december 2007

    "Apart from the poor lighting in my room, it was a very nice experince. The food was good and the hotel had a nice atmosphere. Parking was very good." (97624620)

    Location

    Not much natural light in the room that I was in

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  21 december 2007

    "Excellent venue & very frindly staff. Good breakfast too - I can definitely recommend the scrambled eggs !" (97960362)

  • 9/10 Antoni ( Volwassen paar) 

    van N somerset , GB  op  11 december 2007

    "Hotel price included under-ground parking. When we stayed the hotel was quite quiet and parking was not a problem however could imagine it could be a nightmare if more guests as some are selfish in parking ie take up two spaces. Full english breakfast also included (choose off a menu) Fresh orange juice a bonus as you normally get the cheap stuff!" (97459301)

    very friendly/helpful staff - best experienced in years.

    bar prices a bit expensive however you would expect them to be higher than normal being in London. Other than this - nothing.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  21 november 2007

    "more information could be given about restaurants available, in-house and in the visinity" (97789504)

    adequate size, clean, airconditioned

    should be better supply of hairshampoo and shower gel when two people are staying

  • 7/10 Anonymous ( Jong paar) 

    op  6 november 2007

    "Average hotel, average price - you get what you pay for." (97186412)

    Staff treat the guests as individuals and aim to please. Supplied the requested bedding as b-friend is alleric to loads of stuff! Breakfast was served promptly.

    The alarm clock being set by a prior guest for 7am. The clock had not being put back an hr, so it was actually 6am when the alarm went off!!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  11 oktober 2007

    "We had a very enjoyable stay. The staff made one feel very welcome. All in all a most pleasing short break." (99506882)

    Clean and comfortable and in a good position for Kew Gardens

  • 4/10 Anonymous ( Jong paar) 

    op  24 september 2007

    "This hotel is conveinient for the tube to central london. Excellent for visiting Kew Gardens.Room was adequate but a little overpriced. Some staff were attentive, others were less so, leaving us to forget desert because we had obviously been forgotten. Fried breakfast was cold but was offered no recompense. Items missing from breakfast in room." (97037865)

    air conditioning, situation, parking

    food

  • 10/10 David ( Volwassen paar) 

    van Shrewsbury , GB  op  18 juli 2007

    The Coach and Horses has a unique combination - a real ale good food pub at the front and a top quality hotel behind, all run by friendly and efficient staff who obviously care about the quality of the service they offer. And that's without mentioning the superb location of this historic coaching inn!

    External cooling fans quite noisey.

  • 9/10 Stephen ( Solo vakantieganger) 

    van Solihull , United Kingdom;GB  op  18 juli 2007

    "The Coach & Horses overlooks Kew Green, just by Kew Gardens, and is in a delightful setting. My room was very good, although the air conditioning was rather noisy. The cooked breakfast was scrumptious but unfortunately on both mornings I was there, they were very busy and the waitresses had difficulty coping. On the first morning I had to wait 20 - 25 minutes before being served, and then had to repeat parts of my order at least 3 times. However this is my only real criticism of the Hotel." (99990078)

    The setting and the delicious cooked breakfast.

    Long wait on the first morning for my breakfast.

  • 9/10 Henry ( Jong paar) 

    van Tunbridge wells , GB  op  17 juli 2007

    "As I used to live somewhat locally to the hotel I knew what to expect and I can't really moan about anything really, without being overcritical! It was an unusually nice and uneventful stay altogether! We plan to return soon!" (97647716)

    The room was clean, modern and pleasant. The inclusive breakfast was unusually pleasing, without the usual argument as to whether we had English or Continental or whether the toast or juice was extra, etc. Well cooked and substatial to boot!

    No downside really - apart from lazy and inconsierate parking by other customers in the basement car park - nothing that the management could change of course!

  • 8/10 Anonymous ( Jong paar) 

    op  17 juli 2007

    "Was unable to park in underground car park as spaces were taken, but roadside parking was available Would recommend your hotel and definately stay again Thank you for assisting in my late check-in" (97932355)

    Friendliness and assistance of staff

    not being able to stay longer...

  • 9/10 Anonymous ( Volwassen paar) 

    op  14 juli 2007

    Excellent room, a bit noisy due to the busy road outside. Clean and comfortable. Lovely view.

  • 10/10 Anonymous ( Jong paar) 

    op  12 juli 2007

    "My wife and I really enjoyed our night at this hotel. As this was the first time we had booked a hotel on line with priceline we did wonder what the accommodation would be like but as it turned out we were really pleased with everything. We have also booked a hotel in Dublin in August and also one in Bournemouth in September and because of the standard of this hotel we have every confidence that these two hotels will be of a high standard." (99483379)

    The staff were friendly, the food was excellent and the room was clean and comfortable.

  • 7/10 Susan ( Volwassen paar) 

    van Watford , United Kingdom;GB  op  12 juli 2007

    It was cleana dn very relaxed with freindly staff

    The food had the potential to be very good, however, the beef for Sunday lunch was very tough and the poached eggs for breakfast was hard as rock. I don't understand why professional chef's cannot get basics right! Although to be fair when I complained about the beef on Sunday they did offer me a free pudding so at least someone took notice of my complaint.

  • 4/10 Paul ( Volwassen paar) 

    van Wakefield , GB  op  10 juli 2007

    Location! Great for Kew Gardens & Hampton Court.

    Hotel requires decorating.The bar area lookes to have had the ceiling painted without covering up there is paint 0n furniture it is all over.

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 juli 2007

    "See comments above plus it was convenient to Kew Gardens (the main reason for our visit) and surrounded by a choice of restaurants." (99858494)

    Room was a reasonable size and was very clean. Good comfortable bed. Cooked breakfast was excellent. Free parking.

  • 10/10 Hazel ( Volwassen paar) 

    van Mansfield , GB  op  8 juni 2007

    "Welcoming helpful staff, clean comfortable spacious accommodation, Conveniently situated for Kew Gardens. Enclosed parking. Good basic menu, well prepared food and a very good breakfast." (99785195)

    Welcoming helpful staff, clean comfortable spacious accommodation, Conveniently situated for Kew Gardens.

  • 10/10 Carolyn ( Vriendengroep - volwassenen) 

    van Norwich , GB  op  6 juni 2007

    "I did think the hotel was closer to Hampton Court Palace, which was the main reason for our stay. However, it was very reasonably priced, the food in the restaurant was excellent, the staff were friendly and very helpful and overall I would definitely recommend this hotel to any of my friends. The taxi service which was booked for our use was superb and the taxi driver couldn't have been more helpful. On the day of our departure, he took us to Hampton Court Palace, brought us back again in the afternoon to the hotel to pick up our luggage, and then drove us back to Liverpool St Station in time to catch our train home. Excellent service all round." (99876564)

    It was very clean and fresh, it had everything in it which I would require.

    Nothing. The whole weekend was super.

  • 8/10 Anonymous ( Volwassen paar) 

    op  1 juni 2007

    Reasonable food menu, nice atmosphere in bar and restaurant.

  • 8/10 Friedhelm ( Vriendengroep - volwassenen) 

    van Bottrop , Germany;DE  op  1 juni 2007

    friendlyness of the staff; best advice where to go

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